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21st Century Civic Infrastructure: Under Construction

Posted on May 4, 2017 by Keiva Hummel
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The 28-page paper, 21st Century Civic Infrastructure: Under Construction, written by Jill Blair and Malka Kopell was commissioned by The Aspen Institute Forum for Community Solutions and published in spring 2015. The paper offers 3 keystones for building an effective and more equitable civic infrastructure: engaging all sectors; enlisting all voices; and creating vertical and horizontal thoroughfares for the exchange of information and practice. Below is an excerpt of the paper, which can be found in full on The Aspen Institute’s FCS’s site here.

From the introduction…

Our existing civic infrastructure was not designed with intention; it evolved over time in an ad hoc fashion and was built, in part, as a result of investments made over time, largely by philanthropy, but also by private and public sector entities. While philanthropy has helped to populate our current civic infrastructure with nonprofit organizations, the public sector has introduced civic infrastructure policies – from public hearings to citizen budget commissions, and the private sector has contributed to civic infrastructure as well by sponsoring everything from volunteer engagement programs to corporate social responsibility efforts.

The investments and contributions have created a set of institutions, organizations, policies and practices upon which society has come to rely to facilitate public engagement in what Alexis de Tocqueville described as “associational life.” This is civic infrastructure, and it is made up of civic platforms of interplay and participation that enable us to connect with one another and to discover, express, and act on our collective community and civic interests.

We are suggesting here that given the myriad ways in which the world has changed and the persistence of the problems our civic infrastructure is intended to address, there is a need not only to revisit that infrastructure but to consciously create an infrastructure capable of meeting the challenges of our times. Our existing civic infrastructure is, in some cases, failing to take advantage of opportunities, in terms of today’s technology, communications and access to information. In other cases, our current system is failing to meet the challenges it was intended to overcome. Some remnants of 20th century civic infrastructure are ineffective and others may be damaging or undermining or compromising our potential for positive social impact.

Purpose
As leading investors in public problem solving across all content and disciplines, we see philanthropy as the primary, but not the sole, audience for this paper. As problem-solving investors, philanthropy historically has been a source of support for many of the institutions and organizations that comprise our civic infrastructure. With that said, the concepts presented here are relevant to all individuals and organizations committed to building a better world — one in which fairness, justice, economic and educational opportunity prevail and where all people are engaged as stakeholders in civic and community life. We offer this concept of intentional civic infrastructure design to provoke broad interest and to spark participation in its further development and realization.

Approach
We set out to explore the nature of and to begin to frame the principles of an intentionally designed civic infrastructure. We conducted conversations with 18 individuals1 and facilitated a number of small group discussions representing a range of philanthropic, nonprofit and private sector organizations. Many of those interviewed are quoted anonymously throughout this paper. We posed questions about designing a 21st century civic infrastructure in small groups gathered to discuss a range of issues, from democratic practice to place-based or neighborhood-based philanthropy. From these discussions and building on our original intention, we have gleaned what we believe are the keystone elements of a 21st century civic infrastructure wherein organizations and relationships are redefined according to what is both needed and possible given the times in which we live. We offer these keystones in a nascent stage, hoping to provoke deeper exploration and exposition. We are convinced that this moment calls for a close look at what is possible, and a closer look at steps we can take to get there.

Goals
It is time to conceive and construct, imagine and then create, a new civic infrastructure that enables full engagement in community and civic life. We must build it to be more robust and to achieve greater impact on the most vexing and troubling issues confronting our communities and the nation at large.

We intend this paper to be the basis for a series of organized conversations during which the keystones will be refined and made practical by examples and by trial and effort. We hope our colleagues in philanthropy and beyond will consider how to apply the keystones to their own portfolios and their ways of doing business in order to consciously cultivate better conditions for 21st century problem solving. As we apply these principles and our new expectations to practice, the nature of 21st century civic infrastructure should become clearer. We will build it as we go; we will recognize it as it manifests along the way. We know this approach may require reimagining, recreating and dismantling organizations and strategies to which we have become accustomed (and perhaps even committed), but that is the nature of building.

This is an excerpt of the paper, which you can find in full here. 

About the Aspen Institute Forum for Community Solutions
The Aspen Institute Forum for Community Solution’s mission is to support community collaboration – including collective impact – that enables communities to effectively address their most pressing challenges. The Forum works to accomplish this mission by pursuing four complementary strategies including: 1) building awareness by documenting and lifting up impactful strategies and stories of success; 2) mobilizing stakeholders through knowledge and network development; 3) removing barriers by advocating for effective policy; and 4) catalyzing investment by encouraging funder partnerships.

Follow on Twitter: @AspenFCS

Resource Link: http://aspencommunitysolutions.org/21st-century-civic-infastucture-under-construction/

Posted in All Resources, civic engagement, collaborative efforts, deliberation, funders, gems, great for beginners, great for public managers, highly recommended, institutionalizing D&D, philanthropy, public engagement, Reports & Articles | Leave a reply

The Civic Engagement Primer (PACE)

Posted on May 2, 2017 by Keiva Hummel
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The resource, The Civic Engagement Primer, from Philanthropy for Active Civic Engagement (PACE) was released April 2017. It was designed to help philanthropies explore fostering civic engagement interests and increase their understanding of the civic engagement field. You can view the primer’s write up from PACE below and check out the primer on PACE’s site here.

From the site…

A new conversation about civic engagement is emerging. At PACE–a network of funders and foundations committed to civic engagement and democracy–we’ve seen the swell in interest and urgency around this work firsthand.  Philanthropies are continuing to understand the civic engagement field and the role they can play in its future.  We’re getting a lot of questions–things like:

  • What is civic engagement? How is it defined and what does it look?
  • How might civic engagement relate to my work?
  • How do I get started? Who might I learn from about how to do this work?

We don’t have all the answers, but we do have this:

This Civic Engagement Primer–also known as the #PACEprimer–is a resource designed to explore these questions and help philanthropies assess their interest and understanding in civic engagement, and ultimately help them along their journey toward integrating it into their work.  This tool is intended for:

  • Philanthropies thinking about civic engagement for the first time
  • Philanthropies that are not new to civic engagement, but have yet to invest in it
  • Philanthropies that are already investing in civic engagement, but seek common language and shared tools

It should take users 20-30 minutes to work through the Civic Engagement Primer. At the end, we hope philanthropies will:

  • Have a foundational understanding of civic engagement philanthropy
  • Know if pursuing civic engagement philanthropy might be right for them
  • Have resources at their fingertips to share with colleagues and explore further

Click here to view PACE’s Civic Engagement Primer. Continue reading →

Posted in All Resources, capacity building, civic engagement, funders, gems, great for public managers, highly recommended, institutionalizing D&D, philanthropy, public engagement, tools, Tools & Handouts | Leave a reply

The Future of Family (IF Discussion Guide)

Posted on April 29, 2017 by Keiva Hummel
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The 48-page discussion guide, The Future of Family, was edited by Jeff Prudhomme and Jack Byrd, and published from Interactivity Foundation in the fall 2013. This guide explores the evolving ways in which families are shaped, and takes  into consideration how to shape policy with the varying ways in which family is defined. In this guide are nine contrasting public policy options concerning the family unit for participants to explore regarding how policy questions and concerns.

You can view the discussion guide in full on IF’s site and it can also be downloaded as a PDF for free here.

From the introduction…

What makes a family a family? Who should get to decide the answer to this question? What does family mean to us as a society? When does the notion of family become a matter of public concern? What might the future hold in store? These are the kinds of questions at the root of the following exploration of the future of the family.

Our idea of family continues to shift with changes in cultural norms and in demographics. In a culturally diverse society, what roles should cultural heritage play in policy decisions about the family? Different cultures have different ideas about how families are formed, how big they should be, and the roles people have within them. Speaking of different family roles, what about changing our ideas about gender roles and of human sexuality? How might public policy for the family take these into account?

Other social changes will impact our family policies. If we face an increasingly aging or mobile population, what concerns might arise for families? What about the economic concerns facing families? How might public policy respond to each and all of these concerns? What are the values or moral considerations that might shape these policies? What are the rights and responsibilities in regard to the family that public policy should take into account? How should we approach the relationship between political power and the family? What are other moral, legal, or political concerns that our family policies might need to address?

A group of 12 of your fellow citizens worked together to think through questions such as these as they explored the future of the family. This discussion project was unique in that it involved the participation of Interactivity Foundation fellows and staff as a way to provide them with direct experience as participants in our discussion process. Still, as with all of our reports, the ideas presented for discussion do not represent the opinions or policy recommendations of the participants or of the Interactivity Foundation itself. The goal of the participants was to think broadly about various concerns about the family as a public matter. Participants went on the generate contrasting ways that our society could address these concerns. These contrasting approaches are captured here as nine conceptual policy possibilities.

In what follows, you’ll find a brief description of the policy approaches our society might take as it seeks to address policy questions and concerns regarding the family unit. What the panelists have to offer are ideas that could be useful for you to discuss as your consider the future of the family in a democratic society such as our own.

The PDF version of this report is available for download here. 

About the Interactivity Foundation
The Interactivity Foundation is a non-profit, non-partisan organization that works to enhance the process and expand the scope of our public discussions through facilitated small-group discussion of multiple and contrasting possibilities. The Foundation does not engage in political advocacy for itself, any other organization or group, or on behalf of any of the policy possibilities described in its discussion guidebooks. For more information, see the Foundation’s website at www.interactivityfoundation.org.

Follow on Twitter: @IFTalks.

Resource Link: www.interactivityfoundation.org/new-discussion-guidebook-future-family/

Posted in All Resources, dialogue fodder, dialogue guide, elderly, great for public managers, human rights, Manuals & Guides, public engagement, social justice, youth | Leave a reply

More Than a Seat at the Table: A Resource for Authentic and Equitable Youth Engagement

Posted on April 28, 2017 by Keiva Hummel
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The article, More Than a Seat at the Table: A Resource for Authentic and Equitable Youth Engagement (2016), was written by Rebecca Reyes and Malana Rogers-Bursen, and published on Everyday Democracy.  This article explores several challenges when it comes to youth engagement and offers solutions to more effectively engage young people. It is important to engage young people in meaningful ways and for them to be a part of the key decision-making processes. Use this article as a way to gauge if your processes are inclusive of young people and how to improve those processes to better engage youth. Below is an excerpt of the article from Everyday Democracy, and can find the full article with all the examples of the specific challenges and solutions here.

From Everyday Democracy…

If you’re working on creating change in your community, it’s important to include all kinds of people in decision-making, including young people. The insight and talents of young people can bring value to any community change effort, yet community groups led by older adults sometimes find it hard to involve younger people, or keep them engaged.

We’ve led workshops on youth engagement to help people explore challenges they may face and think about possible solutions. People of all ages and from many sectors contributed their ideas for successfully engaging young people in their efforts. We’ve compiled a number of challenges that you may have encountered in your work or that may come up in the future, along with ways to address these challenges in your group.

There are many barriers young people can face that prevent them from getting involved. The barrier may be logistical, such as a meeting time or location. Even when we get young people to the table, they might not feel like they have an equal voice or decision making power.

Whenever we bring young people onto a planning team or steering committee, we need to make sure they’re making a meaningful contribution. Think back to how you were involved as a young person. Would you have been satisfied if you were asked to join a sports team, but were never allowed to play? What about if you volunteered with a group, but weren’t given any specific task to do? Or if you didn’t see the impact you were making at your workplace, however small?

Ultimately, the goal is to create intergenerational work with equitable relationships. This means that young people not only have a seat at the table and contribute in a meaningful way, but they are also a key part of decision-making. Engagement is just the first step.

Before you bring young people onto the team, it’s good practice to have a conversation about why it’s important to include young people and how you envision them contributing. Make sure everyone is on board and understands young people’s value.

Another important step is setting ground rules. This can help make sure that people have equal voice in meetings and respect for each individual’s opinion regardless of age.

The challenges and solutions you’ll read about can come into play no matter which age range you’re targeting, but you should define as a group what you mean by “youth” or “young people.” We define “youth” as anyone who is middle school and high school age, typically between the ages of 12-18. We define “young adult” as anyone between the ages of 18-30, and “young people” as anyone under 30. It’s also important to recognize that there are many different experiences people may have, even within these age ranges.

Note that young people aren’t the only ones who might face some of the challenges listed below. When you address these barriers, you’re being inclusive of many groups of people.

This is an in-depth list that is meant to be used as a reference whenever issues arise. Feel free to scroll through the list of scenarios and solutions, or click one of the links below to jump to a specific challenge:
– Understand how young people can contribute
– Making meetings and events appealing to young people
– Young people may not be aware of unspoken norms and practices
– Experience barriers
– The norms and practices are set and communicated by adults
– Young people have limited voice in meetings
– Allowing young people to try something that didn’t work in the past
– One young person is asked to be the voice for their peers
– The same young people are always invited
– Microaggressions get in the way of building bridges between generations and cultural and racial identities
– Decisions made by planning teams don’t reflect the diversity of the community

About Everyday DemocracyEveryday Democracy
Everyday Democracy (formerly called the Study Circles Resource Center) is a project of The Paul J. Aicher Foundation, a private operating foundation dedicated to strengthening deliberative democracy and improving the quality of public life in the United States. Since our founding in 1989, we’ve worked with hundreds of communities across the United States on issues such as: racial equity, poverty reduction and economic development, education reform, early childhood development and building strong neighborhoods. We work with national, regional and state organizations in order to leverage our resources and to expand the reach and impact of civic engagement processes and tools.

Follow on Twitter: @EvDem

Resource Link: www.everyday-democracy.org/tips/authentic-and-equitable-youth-engagement

Posted in All Resources, bridge building, education, EvDem/Study Circles, event design, facilitation, framing, gems, higher ed, highly recommended, inclusivity, public engagement, Reports & Articles, youth | Leave a reply

How are WE Doing? A Public Engagement Evaluation Platform

Posted on March 6, 2017 by Keiva Hummel
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In June 2016, the Davenport Institute released, How are WE Doing? A Public Engagement Evaluation Platform, which was designed for public leaders to evaluate their public engagement processes and/or apply to be recognized as a “publicly engaged city” on a silver, gold, or platinum level. The Davenport Institute offers support to officials looking to engage their public better; and offer training and resources to help improve this process. Below describes how the platform works, the way it was designed, and the support provided by the Davenport Institute. You can find the link to the eval platform, access resources, and apply to be recognized for your public engagement processes here.

From the Davenport Institute

For almost a decade, the Davenport Institute has been researching, training, and consulting with public officials to improve the ways in which governments involve their residents in making tough policy decisions. This work has taken us throughout California and across the country, learning about and teaching the latest techniques in effective participatory governance.

We continue to hear from public leaders seeking to capture a “30,000-foot view” of their government’s practices in this area. That is why we are launching “How are WE Doing?” to be that lens through which you can evaluate your municipality’s public engagement processes.

There are two ways to use this tool:

  1. Self-Evaluation: These questions are designed to help you think through your own engagement efforts. We hope they will help you identify areas of strength and weakness, and guide you to appropriate resources for making your relationship with residents even stronger.
  2. Recognition: If your municipality is already doing a great job of legitimate public engagement, we want to know! This platform allows you to submit an application to be recognized as a “publicly engaged city” at one of three levels. Answer the questions, and share some of your story to encourage other local governments to keep engaging!

For more information, we’ve answered some frequently asked questions below. You can also email the Davenport Institute or give us a call at 310-506-4494 for more information.

How do WE Measure Up?
This platform has been developed based on conversations and observations from our training, grant-making, and consultation, as well as on a survey of accepted best practices in the public engagement field.  We have relied on input from dozens of public officials, and our advisory council.  All of this has been directed by the following members of the Davenport Institute task force to develop How are WE Doing?:

  • Artie Fields, City Manager, City of Inglewood
  • Rod Gould, City Manager, City of Santa Monica (retired)
  • Ken Hampian, City Manager City of San Luis Obispo (retired)
  • Dennis Donohue, former Mayor, City of Salinas

Together, this task force has developed a tool that will offer participants an accurate look at the quality and breadth of their own engagement efforts and allow municipalities to see how they rate and to apply for recognition as a publicly engaged organization.  It will also help us gather data and stories about how we are all doing in our attempts to better involve our residents – information we look forward to making available to all participants.

What if WE aren’t quite there?
At the Davenport Institute, we are fully aware that legitimate public engagement requires more than just a desire to engage.  We hope that as agencies, cities, counties, and special districts work through this checklist, they will begin to see areas where their engagement practices can improve.

As you explore this evaluation tool, we are also committed to helping you find the best resources to improve engagement with your residents.  Here are some places you can start:

  • Training: The Davenport Institute offers both full-day and half-day trainings in the basics of public engagement, including aligning purpose and process. We also offer a shorter, executive seminar for upper level management and a variety of customized trainings. Or perhaps you are ready to tackle the world of online engagement. Our Gov 2.0 training is a great place to start. For more information on all of these options, visit our training page. Ready for something deeper, or looking to train engagement facilitators? We are happy to direct you to outside organizations offering facilitation and other trainings in the public engagement field. Email us to set up a call to discuss your particular needs.
  • Grant-making: Is a lack of resources to hire an outside consultant or facilitator holding you back from embarking on a project you would love to undertake in your community?  Each year the Institute offers a number of public engagement grants to help California cities, counties, special districts, and civic organizations engage residents across a variety of issues.  For more information, check out our annual grants page.
  • Resources: The Davenport Institute is committed to connecting cities to the public engagement resources that will help them succeed in legitimate public engagement. Check out the News & Resources pages on our website, and explore links to outside resources.  And don’t forget to follow our public engagement blogs: Incommon and Gov 20 Watch.
  • Personalized strategizing and consulting: Looking for something more specific? We can help connect you to our broad rolodex of public engagement consultants, facilitators, and experts across the state. Email us to set up a call to discuss what support your organization needs to meet your public engagement goals.

Fill out the evaluation to find out how your public engagement process is and/or apply to be rated as a publicly engaged city here.

About the Davenport InstituteDavenport_Institute
Since our founding as a multi-partisan and non-profit organization in 2005, The Davenport Institute (formerly Common Sense California) has worked to engage the citizens of this state in the policy decisions that affect our everyday lives. It is our firm belief that, in today’s world of easy access to information, and easy connectivity to others, California’s municipal and education leaders are seeking ways to involve the residents of their communities in the important issues they confront. Done legitimately, this new kind of leadership produces better, more creative policy solutions and better, more engaged citizens committed to the hard work of self-governance.

Follow on Twitter: @DavenportInst

Resource Link: publicpolicy.pepperdine.edu/davenport-institute/evaluating-engagement/

Posted in All Resources, assessment, Assessment Tools, evaluation, exploration, gems, great for public managers, highly recommended, institutionalizing D&D, online & hi-tech, online D&D, planning, Program Evaluations, public engagement, research, tools | Leave a reply

Can Public Life Be Regenerated?

Posted on January 27, 2017 by Keiva Hummel
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The 32-page report, Can Public Life Be Regenerated? (2016), was written by David Mathews and supported by the Cousins Research Group of the Kettering Foundation. This report is based on a presentations Mathews gave the the Independent Sector conference on issues of community, civil society, and governance. In this report, Mathews explores the possibilities to “reweave the social fabric” within society, to improve its social capital and revitalize its sense of community, and create a healthier civil society.

Below is an excerpt of the report and it can be found in full at the bottom of this page or on Kettering Foundation’s site here.

From the guide…

Foreword
This paper was written in 1996 for an Independent Sector conference. At that time, the term public life was used to distinguish political life from other kinds of collective living. This was intended to counter a tendency to conflate largely social phenomena (attending a picnic) with more political activities (building a playground to give children a safer place to play). If I were writing this paper today, I likely would title it Can Democracy Be Regenerated? The Kettering Foundation’s research has led to a distinctive understanding of democratic politics that puts citizens at the center. By citizens, we mean people who join with others to produce things that serve our common well-being. As our research evolved, we came to use “making democracy work as it should” as a central, organizing theme. We define democracy, at its most fundamental, as a system of governance in which power comes from citizens who generate their power by working together to combat common problems—beginning in their communities—and by working to shape their common future, both through what they do with one another and through their institutions. – David Mathews April 4, 2016

These days we seem willing to consider the possibility that democracies need something more than written constitutions, multiple parties, free elections, and representative governments. They also depend on a strong public life, a rich depository of social capital, a sense of community, and a healthy civil society. Now comes the obvious follow-up: Is it possible to “reweave the social fabric,” to generate social capital where it is lacking, to build a sense of community in a fragmented, polarized city, to invigorate public life at a time when many Americans are seeking security in private sanctuaries? No one knows. Maybe a democratic civil society takes centuries to develop, building layer upon layer like a coral reef. Maybe the places we admire most result more from happenstance than we would like to admit. These reservations notwithstanding, we do have cases where a civil order changed its character in a relatively short period of time. Modern Spanish democracy emerged from Franco’s fascism in only a few decades, according to Víctor Pérez Díaz. And Vaughn Grisham Jr. reports that Tupelo, Mississippi, changed its civic character in roughly the same amount of time, the result being that the poorest city in the poorest county in the poorest state of the union became a progressive community with a per capita income close to that of Atlanta.

So maybe—just maybe—it is possible for towns and cities, perhaps even counties and states, to change their politics. Maybe public life can be regenerated. I say “regenerated” because I am assuming that some vestige or memory of public life exists almost everywhere. I think modern public life is rooted in the earliest institutions and norms created for collective survival. So my instincts tell me that strengthening public life is best accomplished by following the advice of J. Herman Blake, a very effective community organizer, whose practice is to “build on what grows.” With that as a predicate, I want to go on to the question of how people might change the character of their civil order. There is some urgency surrounding this question; I sense a danger in trying to strengthen public life with only a thin concept of the public, civil, or communal to guide the way. That would create a problem akin to trying to paint a barn red without clearly distinguishing red from pink or orange. There is a tendency to take descriptions of cities with a rich reservoir of social capital and try to replicate their features. If they have a lot of festivals, why not generate public life with a pig roast? (Actually, a foundation in Europe was asked to do just that.) But are community barbecues and festivals the product of something that happens prior to the events, of some precondition that we haven’t been able to identify? Are we in danger of mistaking the symptom for the cause? If we do, our strategies for building civil society will be the equivalent of dress-for-success strategies that tell us we can get ahead in the world by wearing the right tie or dress.

Developing a Concept of Public Life
Here is what I will try to do in this paper: Drawing on what the Kettering Foundation is learning from its research and observations, and from studies others have done, I will propose a way of thinking about public life, or a paradigm.5 Kettering has been developing a hypothesis about what public life is in order to have a better idea about how to strengthen it. The way we understand the structure and function of a public suggests ways to regenerate public life. Since no one knows the answer to the question of whether such life can be renewed, surely the thing to do is to spell out our assumptions, which can be tested by experience.

The Influence of Studies of Social Capital and Community Development
We aren’t making empirical claims when we develop a hypothesis. Yet our experiences influence our imagination of what might be. For 15 years, Kettering has been observing public life in communities from Grand Rapids, Michigan, to El Paso, Texas, and from Newark, New Jersey, to Orange County, California. We have also commissioned independent research on public life. And we have been influenced by studies like Pérez-Díaz’s on Spain, Grisham’s on Tupelo, Robert Putnam’s on north central Italy, and that of the Heartland Center for Leadership Development on the difference between dying and prospering rural communities, among others. Putnam and Grisham reinforced our own impressions that the “soft side” of the social order or an intangible such as social capital is critical to public life. Social capital is said to consist of networks of civic associations, along with norms of reciprocity and social trust, that result in high levels of voluntary cooperation. This capital is generated where public life is strong, that is, where people are involved in public matters and in relationships that run horizontally (among equals) instead of vertically (between haves and have-nots). As you know, while Putnam found these characteristics in some areas in Italy, they were noticeably absent in others. People in the “uncivil” areas did not participate in either local politics or social organizations, and their relationships tended to be hierarchical, with the have-nots dependent on the haves.

This is an excerpt of the report, download the full guide at the bottom of this page to learn more.

About Kettering Foundation
KF_LogoThe Kettering Foundation is a nonprofit operating foundation rooted in the American tradition of cooperative research. Kettering’s primary research question is, what does it take to make democracy work as it should? Kettering’s research is distinctive because it is conducted from the perspective of citizens and focuses on what people can do collectively to address problems affecting their lives, their communities, and their nation.

Follow on Twitter: @KetteringFdn

Resource Link: www.kettering.org/catalog/product/can-public-life-be-regenerated

Posted in All Resources, civic engagement, community building, David Mathews, democratic renewal, gems, great for public managers, JLA, Kettering Foundation, public engagement, Reports & Articles, research | Leave a reply

When is Deliberation Democratic?

Posted on January 25, 2017 by Keiva Hummel
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The 14-page article, When is Deliberation Democratic?, was written by David Moscrop and Mark Warren, and published in the Journal of Public Deliberation: Vol. 12: Iss. 2. In the article, the authors theorize on how deliberative democracy operates in relation to equality and equity. They lift up two features that are of particular importance to pre-deliberative democracy: popular participation and agenda-setting, that must be paid attention to by theorist and practitioners. Deliberative democratic processes shape and are shaped by these two features, popular participation- how people show up and express their voice, and agenda-setting- how concerns are shaped into issues. The authors offer suggestions on responding to the challenges of equality and equity to democratic deliberation.

Read an excerpt of the article below and find the PDF available for download on the Journal of Public Deliberation site here.

From the article…

“Deliberative democracy” is a compound term. In both theory and practice, it connects deliberative influence through reason-giving, reciprocity, and publicity to a family of political systems that broadly enable popular control of the state and government through empowerments such as voting, petitioning, and contesting, as well as the electoral and judicial systems that enable them. These empowerments are democratic when they are distributed to, and usable by, those affected by collective decisions in ways that are both equal and equitable.

While deliberative influence is best protected and incentivized by democratic political systems, not all deliberation is democratic, and not all approaches to democracy are deliberative. We should distinguish and relate these terms: we need to differentiate the practice of deliberation from the contexts of democratic enablements and empowerments in which it occurs. We can then focus on the pre-deliberative conditions that will enable or limit the extent to which deliberation is democratic. Two pre-deliberative democratic features stand out as particularly important in this context: popular participation—how individuals come to have standing and voice as participants, and agenda setting—how concerns come to be defined as issues. We further argue that since deliberation typically occurs downstream from agenda-setting, and since popular participation both shapes and is shaped by this practice, theorists and practitioners of deliberative democracy should pay close attention to each feature well before deliberation begins.

To make this case, we first theorize the democratic dimensions of deliberative democracy through the concepts of equity and equality. Second, we focus on agenda-setting and popular participation as important, though not exclusive, pre-deliberative determinants of equality and equity during deliberation. Finally, we offer suggestions about how theorists and practitioners of deliberative democracy might think about responding to the challenges generated by the tension between equality and equity prior to democratic deliberation.

Equality, Equity, and Deliberative Democracy
Deliberation can be separated from democracy conceptually and practically. There can be deliberation that is not democratic and democratic practices that are not deliberative. For instance, Rawls (2001) considered the United States Supreme Court to be a pre-eminent deliberative body. But the Supreme Court has an agenda that is limited by judicial process and—though an important part of a democratic system—is remote from democratic control. There are also democratic practices that are not deliberative. These include practices such as aggregate voting and purely strategic uses of words and images in political campaigns.

At a high level of abstraction, we can conceive of the “democratic” part of deliberative democracy as comprised of equality in opportunities for participation, and equity in processes and outcomes. Within the context of democratic theory, equality almost always refers constitutionally to rights and empowerments that attach to citizenship—equal rights to vote, equal protections for speech and association, equal standing before the law, and equal supports for social precursors of participation, such as education. These equal rights and empowerments are justified by moral equality; each person is morally worthy and possessed of equal moral dignity, and assumed to be capable of self-government (Dahl, 1999). In a democracy, these rights, empowerments, and moral assumptions attach to each individual equally, simply by virtue of their citizenship. They do so regardless of actual social and economic inequalities, or inequalities of capacity. They belong to individuals whether or not they are able to make use of them. Finally, these kinds of rights and empowerments are relative to the political units through which they are organized; their effectiveness is conditioned by the control governments exercise over an issue, and by the ways political systems enable citizens to participate in the kinds of control a government might exercise, including (for example) electoral system design.

Equity is a different matter. While equality operates through distributions of rights and empowerments that attach to citizenship, equity requires that each person is given his or her due according to circumstance. Equity considerations draw attention to the highly variable ways in which individuals are situated within social relationships, and to the duties and obligations that individuals have to one another as co-dependents within collectivities. That is, equity reflects considerations of social justice (Pettit, 2012; Rawls, 2001). Thus, while equality may be said to operate on a simple principle—equal provision of formal empowerments and protections—equity is more demanding and less amenable to formalization, as it requires attentiveness to the circumstances of each individual. Ideally, equality enables equity: equal distribution of empowerments such as votes, rights, and opportunities for voice should enable citizens to press for equity, to place equity claims on the agenda, and to deliberate about what equity requires in the many different kinds of locations that comprise collectivities of interdependent equals. Equality, properly understood, ought to move a society toward equity: when equal empowerments underwrite voice, then deliberative mechanisms should enable finer-grained attentiveness to historical injustices, persistent prejudices, and highly variable starting places in life. But because these kinds of circumstances affect the ways in which citizens are able to use their equalities, questions of equity may also be pre-deliberative; precisely those who are relatively disadvantaged may need additional support, organization, or representation in order to have their voices included in deliberative processes.

Who Gets to Deliberate and about What?
When we convert these ideals into more substantive questions of deliberative democracy, two questions stand out: How are issues placed on deliberative agendas? And who gets to deliberate?

Download the full article from the Journal of Public Deliberation here.

About the Journal of Public Deliberation
Journal of Public DeliberationSpearheaded by the Deliberative Democracy Consortium in collaboration with the International Association of Public Participation, the principal objective of Journal of Public Deliberation (JPD) is to synthesize the research, opinion, projects, experiments and experiences of academics and practitioners in the emerging multi-disciplinary field and political movement called by some “deliberative democracy.” By doing this, we hope to help improve future research endeavors in this field and aid in the transformation of modern representative democracy into a more citizen friendly form.

Follow the Deliberative Democracy Consortium on Twitter: @delibdem

Follow the International Association of Public Participation [US] on Twitter: @IAP2USA

Resource Link: www.publicdeliberation.net/jpd/vol12/iss2/art4/

Posted in All Resources, deliberation, event design, framing, great for public managers, inclusivity, Journal of Public Deliberation, planning, public engagement, recruitment, Reports & Articles, social justice | Leave a reply

Equity through Learning to Listen: The Case of Public Discussion on Body-Worn Cameras in Madison, Wisconsin

Posted on January 17, 2017 by Keiva Hummel
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The 17-page article, Equity through Learning to Listen: The Case of Public Discussion on Body-Worn Cameras in Madison, Wisconsin, was written by Katherine Cramer and published in the Journal of Public Deliberation: Vol. 12: Iss. 2. In the article, Cramer discusses the process around gathering public input on whether the Madison police department should implement body-worn cameras on their officers. She gives details around the context for the process and the four lessons learned throughout the whole experience.

Read an excerpt of the article below and find the PDF available for download on the Journal of Public Deliberation site here.

From the article…

We expect deliberation to achieve many things—better-informed opinions, tolerance, efficacy, well-rounded decisions, and decisions that have legitimacy (e.g., Barabas, 2004; Fishkin, 1995; Gastil, 2000; Jacobs, Cook, & Delli Carpini, 2009; Karpowitz & Mendelberg, 2014; Mill 1859 [1956]). Deliberation supposedly enlarges our ability to incorporate moral values into governance (Gutmann & Thompson, 1996); enables an enlightened interpretation of the general will (Mansbridge, 1999); and increases the legitimacy of the decisions reached (e.g., Young, 2001). The expected democratic benefits of deliberation are numerous. But each of those outcomes relies on a particular quality: that a range of people and perspectives be included in the discussion. This means that ideal deliberation should involve equality of access as well as equality of who talks and who gets heard (Mansbridge, 1999; Mendelberg & Oleske, 2000).

But ensuring these things is difficult. As with all political participation, people with resources, particularly income and education, are more likely to show up. Also, people within social networks of politically active people are more likely to be recruited to participate (Jacobs, Cook & Delli Carpini, 2009; Ryfe & Stalsburg 2012; Verba, Schlozman & Brady 1996). Even when people representing a wide range of perspectives are in the room, deliberative processes privilege the views of privileged people (Sanders, 1997; Young, 2001).

Nevertheless, the belief endures that democratic governance is best achieved when people inform the decisions that affect them, and so the field of deliberative democracy continues to strive for ways to incorporate marginalized voices into the process to enable democracy to live up to its promise.

This brings us to the concept of equity. If striving for equality of access, and equality of voice and authority within deliberation is not enough, then perhaps it is time to focus on equity—intentional inequality such that those typically marginalized have the opportunity to voice their preferences and perspectives in all of their complexity, and have those concerns, with all of their nuances, enter into processes of democratic decision-making. Perhaps as a society we are still relatively unskilled at listening to one another. In order to input a wider array of perspectives into the discussions that affect our decisions about how to govern one another, we need to first exclude the voices that typically get heard, and then teach those in power how to listen to that who do not.

This possibility seems particularly acute in the United States with respect to issues concerning racial justice. Race has been a powerful line of exclusion/inclusion in the United States for centuries and these categorizations contaminate deliberative processes as well (Cramer Walsh, 2007). How then does a community use a deliberative approach to move toward racial equity?

The case discussed in this article suggests some expansions to our current conceptions of equity in deliberation. It is an example of a government-sanctioned process to gather public input for a policy decision about a controversial public issue involving racial justice. I draw on the insights of two practitioners who conducted a public deliberation process in 2015 to gather input for the City of Madison, Wisconsin, on a proposal for the police department to implement bodyworn cameras (BWCs). Colleen Butler is the Racial Justice Director for the YWCA Madison. The city hired the YWCA to conduct the public input process. She contracted with Jacquelyn Boggess to conduct most of the focus groups that were a part of this process. Boggess is the Executive Director of the Center for Family and Policy Practice, a national policy advocacy organization located in Madison.

The insights of Butler and Boggess reveal four main lessons with respect to equity in deliberation. First, their insights teach us that equity in public deliberation is sometimes achieved by intentional exclusion. Second, they suggest that members of marginalized groups are not necessarily motivated to participate by the potential to impact policy. Sometimes, the potential to be heard may be enough. Third, the case suggests that as we theorize the role of deliberation in democracy, we should recognize that for some people public talk is not about achieving democracy; it is instead about life and survival.

Finally, the case suggests that in order for deliberation to contribute to greater equity in democracy, people in power need to learn to listen differently. For our deliberative system to achieve equity, we may need public discussion practices that reveal previously disenfranchised voices but also advocacy efforts that compel people to listen to these voices. Without lobbying for policy makers to actually hear what previously marginalized voices have to say, the valuable perspectives revealed through an equitable process my continue to be ignored.

Download the full article from the Journal of Public Deliberation here.

About the Journal of Public Deliberation
Journal of Public DeliberationSpearheaded by the Deliberative Democracy Consortium in collaboration with the International Association of Public Participation, the principal objective of Journal of Public Deliberation (JPD) is to synthesize the research, opinion, projects, experiments and experiences of academics and practitioners in the emerging multi-disciplinary field and political movement called by some “deliberative democracy.” By doing this, we hope to help improve future research endeavors in this field and aid in the transformation of modern representative democracy into a more citizen friendly form.

Follow the Deliberative Democracy Consortium on Twitter: @delibdem

Follow the International Association of Public Participation [US] on Twitter: @IAP2USA

Resource Link: www.publicdeliberation.net/jpd/vol12/iss2/art10/

Posted in All Resources, bridge building, community-police relations, crime & safety, deliberation, inclusivity, public engagement, race issues, Reports & Articles, social justice | Leave a reply

Promoting Inclusion, Equity and Deliberation in a National Dialogue on Mental Health

Posted on January 11, 2017 by Keiva Hummel
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The 15-page article, Promoting Inclusion, Equity and Deliberation in a National Dialogue on Mental Health, was written by Tom Campbell, Raquel Goodrich, Carolyn Lukensmeyer, and Daniel Schugurensky, and published in the Journal of Public Deliberation: Vol. 12: Iss. 2. In the article, the authors share their experiences with the project, “Creating Community Solutions” (CCS), in which six organizations partnered to better understand how the public is engaged around mental health. By implementing three engagement strategies, CCS sought to shift the social norms around mental health and work to improve the inclusivity of how individuals and communities are engaged.

Read an excerpt of the article below and find the PDF available for download on the Journal of Public Deliberation site here.

From the article…

The ability to make progress on the nation’s mental health crisis has been limited not only by inadequate resources but also by the difficulty of addressing underlying discrimination, stigma, and cultural barriers. Indeed, some populations are especially vulnerable and underserved by mental health services. To begin, young people have high rates of mental health problems and low rates of seeking help; three-quarters of mental health problems begin before the age of 24. Second, common mental health disorders are twice as common among individuals with low incomes, and there is a strong correlation between mental illness, poverty, and crime. Third, communities of color tend to experience a greater burden of mental and substance-use disorders, most often due to limited access to care, inappropriate care, and higher social, environmental, and economic risk factors. Fourth, LGBTQ youth are sometimes rejected by their families and peers, and experiencing bullying and bias can lead to anxiety, depression, drug use, and suicide. The stigma associated with mental illness often leads to reluctance to find help. It has been reported that up to 60 percent of individuals with mental illness do not seek treatment and services (Substance Abuse and Mental Health Services Administration, 2015).

The scarcity of safe environments in many communities to acknowledge mental health challenges and to address them systemically has limited the ability to create new solutions. Prior efforts to engage marginalized populations in mental health deliberations have not always shown positive results. For instance, in a study on the engagement of mental health service users/survivors in deliberative democracy, Barnes (2002) examined how notions of “legitimate participants” were constructed within official discourse and argued that the emphasis on rational debates could have excluded the emotional content of the experience of living with mental health problems from deliberation about mental health policy. A related study, conducted by Hughes (2016), on a deliberative system that connected federal policymakers with the disability community found that the discourse of the government agency failed to engage with social difference as a resource for inclusion and collaboration, reinforced stigma around disability, and excluded underrepresented groups. In this context, the project “Creating Community Solutions” (CCS) aimed to change social norms around mental health, reduce discrimination, and bring forward more inclusive opportunities for community engagement. Gastil (2014) contended that scholars in the field of public deliberation must produce not only rigorous research but also field reports that help reformers and public officials refine their methods of public engagement. By discussing CCS and its three engagement strategies, we hope to provide useful information and insights to public officials and practitioners interested in large-scale, solution-oriented public engagement projects.

Blending Deliberative Methods and Designing for Inclusion
Led by the National Institute for Civil Discourse, six deliberative democracy organizations partnered to launch Creating Community Solutions (CCS). A unique aspect of this project was the willingness and ability of the six organizations to collaboratively design the initiative using the strengths of each one to reach communities and to take the program to a national scale. The design included three main strategies. The first was Lead Cities, with mayor-initiated, in-depth deliberative conversations using town hall meetings and neighborhood outreach in six cities. The second, Community Conversations, varied in length and were held in every state in the country. The third, Text Talk Act, used text messaging as a method to get young people talking about mental health. Common to all strategies was a consistent set of topics and questions, a website with supporting resources, outreach into neighborhoods and affected populations to include individuals not traditionally part of the mental health system, and a prioritization process for developing recommendations to respond to mental health challenges.

The three strategies relied on small group discussions facilitated by discussion guides and other materials. These materials included factual information on mental health problems, challenges to key cultural populations, the importance of early identification and treatment, and key questions related to the mental health field. While the larger town hall meetings brought a more representative sample of the local population and generated longer conversations, the addition of community conversations and texting platforms enabled CCS to create more inclusive participation of various segments of the population and to achieve a national reach. Indeed, CCS wanted to build a nationwide conversation but also sought to approach it in a way that would allow voices not normally heard in the discussion of mental health to be considered and acted upon. This effort was guided by three main goals. The first was to reach deeply into selected lead cities with an outreach process that included a representative sample of the population and an oversample of youth and affected communities. The second was to reach broadly across the country by supporting community initiatives to ensure that conversations were held in every state. The third was to reach young people directly by utilizing their preferred communication practices through a readily accessible texting platform.

These strategies were relevant because conversations on mental health often attract the “usual suspects.” In many situations, stakeholder groups are among the first to sign up and take a prominent role, especially if they know that a national audience and local leaders are listening. While the design team understood that providers and experienced stakeholders would want to attend, CCS limited the number of mental health providers and registered participants to ensure a representative sampling of the demographics of the whole community. Through extensive outreach and the use of a questionnaire in the registration process, organizers were able to monitor the representative nature of the participants and achieve a truly community-wide conversation to hear how ordinary citizens wanted to see the system changed. As Michels (2011) noted, inclusion is often best achieved by engaging citizens through social networks, providing open access to forums, and striving to attract participants who are representative of the community as a whole.

Download the full article from the Journal of Public Deliberation here.

About the Journal of Public Deliberation
Journal of Public DeliberationSpearheaded by the Deliberative Democracy Consortium in collaboration with the International Association of Public Participation, the principal objective of Journal of Public Deliberation (JPD) is to synthesize the research, opinion, projects, experiments and experiences of academics and practitioners in the emerging multi-disciplinary field and political movement called by some “deliberative democracy.” By doing this, we hope to help improve future research endeavors in this field and aid in the transformation of modern representative democracy into a more citizen friendly form.

Follow the Deliberative Democracy Consortium on Twitter: @delibdem

Follow the International Association of Public Participation [US] on Twitter: @IAP2USA

Resource Link: www.publicdeliberation.net/jpd/vol12/iss2/art8/

Posted in All Resources, dialogue, elderly, great for public managers, health care, highly recommended, human rights, inclusivity, Journal of Public Deliberation, mental Illness, public engagement, Reports & Articles, youth | Leave a reply

Talk Matters! Saving the World One Word at a Time

Posted on January 9, 2017 by Keiva Hummel
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The 342-page book, Talk Matters! Saving the World One Word at a Time, by Mary Gelinas, was published September 2016. In the book, Gelinas explains and guides you and your community in eight practices that are essential to creating effective dialogue and deliberation. Use it as a guidebook or training manual to enhance your own skills as you work with groups to address the issues they care about.

From the book… 

We create the present and future in our meetings and conversations every day. What can we do to increase the likelihood that we’re creating a future that we all want? We can start by talking more constructively and productively about what matters to us all.

After decades of advising groups in the private, public, and nonprofit sectors, process design and facilitation expert Mary V. Gelinas has integrated her best knowledge of brain and behavioral sciences, mindful awareness, and effective process to create Talk Matters! Her eight essential practices offer us ways to avoid getting hijacked by our survival instincts, engage with people who differ from us, and open ourselves, our businesses, and our communities to real, lasting change. As she explains, good process can help us work better together to do good things for the world.

In this highly readable and accessible book, Gelinas uses real-world examples to illustrate the practices that can help you start achieving life-serving results in your interactions as a leader, participant, or facilitator today.

What NCDD colleagues and friends say about the book:

“Talk Matters! is an invaluable contribution to public engagement practices. It provides us with the process savvy to increase our ability to work together across partisan, ethnic, and other divides to address today’s toughest problems. Gelinas’ work gives us the essential individual and collective keys to being more effective participants in and leaders of our democratic processes.”
—Sandy Heierbacher, Founder and Executive Director of NCDD

“Gelinas provides a deeply optimistic and pragmatic perspective for dealing with the complex challenges of our time. If you are seeking a practical source of hope and guidance to make a difference, this book is for you. Whether at home, in community, or at work, be prepared to be energize and equipped to lead the way in facing intractable challenges.”
–Peggy Holman, NCDD member and author of Engaging Emergence

From the Foreword by Pete N. Peterson, Dean, Pepperdine School of Public Policy:

“What excites me about Mary Gelinas’ work is that for the first time, the connection is made between how we engage one another and why it’s not working…This book could not come at a more important time. The scale and scope of our public policy challenges—from the local to the national—has never been greater…What Mary Gelinas has given us with Talk Matters! is a book to prepare public leaders for the 21st century. For this, we as citizens and leaders, should all be thankful.”

To find out more and/or to order a copy, go to http://gelinasjames.com/

You can also find this book available for purchase from Amazon here, and remember Amazon will donation a portion of AmazonSmile purchases to “The National Coalition For Dialogue & Deliberation Inc”. Learn more about NCDD on AmazonSmile here: bit.ly/NCDDamazonsmile

About Mary Gelinas
Mary V. Gelinas, Ed.D., has been working as an educator, consultant, process designer, and facilitator for forty years. She is a managing director of Gelinas James, Inc., and co-director of the Cascadia Center for Leadership. With her partner Roger James, she has developed pioneering and transformative approaches to leading, creating change, planning, and solving complex problems. She lives in Arcata, California.

This resource was submitted by Mary Gelinas, author of Talk Matters! via the Add-a-Resource form.

Posted in All Resources, Books & Booklets, deliberation, dialogue, gems, listening, must-have books, public engagement | Leave a reply

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