Who Will You Invite? An Exploration of Stakeholder Selection in Dialogue and Deliberation

A NCDD Listserv synopsis of the conversation entitled: How to pick stakeholders for a stakeholder dialogue

Listserv Contributors: Tom Altee, Adrian Segar, Peter Jones, Marjo Curgus, Peggy Holmes, Chris Santos-Lang, Betsy Morris, Eric Simley, and Sally Theilacker

Synopsis by: Annie Rappeport, NCDD Intern

“The approach to stakeholder selection is the most critical step in the design of fair and inclusive dialogues that reflect a community’s contributions and perspectives” ~ Peter Jones, NCDD Member

In your dialogue and deliberation work do you find yourself struggling as much about who to invite to a dialogue as how to set the agenda? Are you wanting to include many but worried about sacrificing the needed intimacy of the conversation?  If so, you are not alone.

In September 2018, NCDD member Tom Altee began a conversation with an inquiry to the greater NCDD community about the different considerations for and ways to select community stakeholders gathering because they all care about a particular issue.  Although Tom Altee’s questions were for a specific project related to community transit and the varying interests of bicyclists, walkers, and drivers, the responses quickly broadened this important conversation about dialogue. Tackling who will be included in a dialogue has valuable impacts on what will be discussed as will the overall size of the group and any present uneven power dynamics.

Our NCDD community responded with resources and ideas aplenty. Here are some contributions we believe may serve others well as they craft an approach for their specific local needs and contexts.

  1. Peter Jones has dedicated much of his work and scholarship to the importance of stakeholder selection. He recommends a technique entitled “evolutionary stakeholder discovery” whereby there are multiple waves of invitation and a creation of optimal criteria that the participating stakeholders may represent. This is a time-consuming and worthwhile approach. Marjo Curgus also uses a specific technique that combines network analysis and stakeholder analysis to craft a preferred list of included stakeholders. Marjo notes the importance of conducting this process with a committee and to prioritize levels of influence.
  2. Peggy Holmes mentions different models including the diversity promoting “faultlines” conceptual framework from The Maynard Institute. A handy guide to the faultlines approach is provided on the Society for Professional Journalists website (2019). She also mentions the work of Sandra Janoff and Marv Weisbord as providing useful criteria considerations.
  3. Chris Santos-Lang illustrates impossibility of creating the perfect gathering of stakeholders and the significant issue in dialogue and deliberation work to include stakeholder representation when the needed stakeholder may be physically, mentally or technically (i.e. language barriers) unable to participate at the needed level themselves.
  4. Adrian Segar recommends the 2013 John Forester book Planning in the Face of Conflict. This book features a dozen profiles of planning practitioners that serve as exemplary cases of stakeholder selection for practical problem solving in communities.

What we can continue to take from this discussion overall is the importance of questioning how we invite and who we invite in community discussions. The tools and approaches vary, but many times our goals remain constant–to have high quality and effective dialogues that are so because they are diverse, inclusive, and a size that enables everyone to contribute.

We hope this discussion may continue! Please post your thoughts and ideas for stakeholder selection in your work.

Explore D&D Future in New Cosmopolis2045 Website

Imagine a world in which communication practices are centered in social interactions and the way society operates, where the whole community lives dialogue and deliberation practices every day?

This is the vision for the exciting new website that just officially launched – Cosmopolis2045, which offers a vision of a future communication-centric society in the year 2045. This project has been an on-going, multi-year collaborative effort between scholars, practitioners, and community members; you may remember we announced this endeavor several years back on the blog and it’s wonderful to see this come to fruition. Thanks to NCDD member Kim Pearce for sharing this update with us! We encourage you to read more in the post below and especially to explore the future vision of the Cosmopolis2045 website here.


Cosmopolis2045: Imagining a better social world in which communicating matters

What if a whole community treated relationships with other people as if they really mattered? What if a whole community took dialogue and deliberation seriously? And what if that community tried with all their hearts to bring about a better social world in all the myriad of ways we engage in communication with others in our world?

These were the questions asked by a group of scholars and practitioners sponsored by the CMM Institute, a NCDD member organization. The Cosmopolis2045 website is their answer, visit https://cosmopolis2045.com/

The Cosmopolis2045 website depicts an imagined community set in the future (circa 2045) in which residents and leaders of the community have adopted a communication-centric view of how their own and other social worlds function. This website offers an intriguing look at a possible near future in which dialogue and deliberation are an integral part of everyday community events and are at the heart of city functioning. The website is also an information-rich resource for teaching classes on communication, especially cosmopolitan communication and for exploring the implications of a communication-centric view for a range of educational, legal, governance, and associated community practices.

Behind the scenes

How might we, as scholars, practitioners, citizens and all those concerned with the quality of our social life, respond to such an invitation?

What might it take to act wisely, if only for the moment, in our response?

What resources, stories and other experiences do we have to draw on to respond?

What can we share with others that might enhance all our capacities to act wisely in the making of better social worlds?

Those are the questions we asked ourselves as we set about imagining a community where a new social fabric could emerge out of treating communicating seriously.

In this section, we give you behind-the-scenes information which addresses the above questions. Our starting vision and guiding theory are described in Inspiration for the Cosmopolis2045 project. Here we also outline the futurist research we drew upon; elaborate at greater length on our “non-utopian” attempts at being visionaries; and describe what we mean by cosmopolitan communication.

The Cosmopolis2045 project is a collaborative thought experiment that has involved an international group of scholars and sponsors. These people and organisations are described in Collaborators and sponsors.

If any particular topic or underlying theory attracts your attention please go to Want to know more? Here we offer introductory background material on the Coordinated Management of Meaning, our guiding theory. We also include references and websites to a range of supporting material from futurist research to pedagogy, to sustainable food practices and procedural justice, and more. You can also find links to like-minded websites, scholars and practitioners. All these references and links show the breadth and depth of social change going on now and how much our vision for the near future is possible and not far removed from reality.

Inspiration for Cosmopolis2045

The Cosmopolis2045 project has been a collaborative thought experiment involving many people and taking place over a number of years. It is, in fact, still on-going.

The website depicting our vision of Cosmopolis is one, but not all, manifestation of our response to the challenge of how do you envision better social worlds, knowing that there is no “best” goal outside of the very process of communicating itself.

Here we offer some of the behind-the-scenes material that, hopefully, explains how we responded to the challenge we set ourselves. We lay this out under three themes:

What we are trying to achieve

 Our goal with this website is to create and maintain a virtual depiction of a community set in the future (circa 2045) in which residents and leaders of the community have adopted a communication-centric view of how their own and other social worlds function. It is our belief, and one that can be substantiated, that this communication-centric view is what we need for the evolution of better social worlds.

However, we have found, as scholars, practitioners and involved citizens, that this communication-centric view is not one commonly shared. Mainstream communication theories, both formal and implicit, narrowly focus on the content and quality of messages, along with an implicit assumption that successful communication is the receipt of an unsullied message or the creation of shared understanding.

Our primary challenge, then, in creating the imaginary world of Cosmopolis2045, has been to depict ways of living in communicating that many have not imagined and others only in part. On the other hand, we also know from our collective experiences that there are many social change initiatives happening around the world that point the ways to meet this challenge.

In our imagination we have drawn together many of the social change initiatives and woven them within a communication perspective“loom”. And in doing this, we have created new imaginings of what can happen if we treat communicating seriously.

The stories, the new social institutions and the dialogic practices of the citizens and leaders in our imagined community have been developed to point to new ways and new possibilities for personal and social evolution. Given the local and global challenges we all face in the 21stcentury, we hope our new imaginings offer some hope and some new directions to explore.

Our guiding theory

The Theory of the Coordinated Management of Meaning (CMM) is the primary impetus behind the Cosmopolis 2045 Project. Barnett Pearce and Vernon Cronen at the University of Massachusetts developed CMM theory in the late 1970s. The seminal expressions of the theory can be found in Pearce and Cronen’s Communication, Action and Meaning: The Creation of Social Realities (Praeger, 1980), Pearce’s Communication and the Human Condition (Southern Illinois University Press, 1989), Pearce and Littlejohn’s Moral Conflict: When Social Worlds Collide (Sage, 1997), and Pearce’s Making Social Worlds: A Communication Perspective (Blackwell, 2009).

A more comprehensive account and further references on CMM can be found in Want to know more?

CMM is premised on the belief that the social worlds we inhabit are constructed in the many diverse forms of everyday communication we engage in. Put simply, we live in communication. CMM, which can perhaps best be described as a “practical theory,” provides heuristic tools for understanding the ways in which we do this living-in-communication. The same tools and broader communication perspective can also guide mindful practice in communicating.

We believe that the communication perspective offered by CMM has greater potential to meet the challenges of the contemporary global environment than narrower, instrumental beliefs in which the process of communication is taken to be immaterial or insignificant. The latter views of communication are, in particular, unable to address the many challenges arising from distinct, if not colliding, cultural values and patterns of behavior that abound in our contemporary world. From our CMM perspective, these cultural challenges need to be coordinated and navigated rather than subjected to efforts at persuasion or clarity of meaning (i.e., as reflected in the dominant Western paradigm for theorizing about communication).

CMM proposes that creating and sustaining a cosmopolitan form of cultural communication is a better model for communicating with diverse others than extant models such as monocultural, ethnocentric, or modernistic forms of communication (see Want to know more?). The Cosmopolis 2045 website is designed to render one expression of what cosmopolitan cultural patterns might look like in the everyday life of a community.

By definition, cosmopolitan cultural patterns bring about an environment in which humans thrive, both in terms of personal and social evolution. This culture is characterized by one in which the members:

  • hold a communication-centric view of social worlds, recognizing that their social worlds (i.e., relationships, selves, groups, episodes, and culture itself) are “made” and “remade” in everyday communication patterns
  • value their own cultural traditions, beliefs and values yet recognize that, except for the accident of birth, they would likely hold some other set of beliefs and values (thus are profoundly open to the value of other traditions)
  • treat “others” (strangers, non-members of their community) with engaged curiosity, seeing them simultaneously as “different from us” (in that may they have different values or social practices), and yet “like us” (in that both of our beliefs and practices are socially made). In this way, each of our “ways of being” are treated as partial expressions of what it means to be human
  • understand that they live in multiple social worlds and are able to draw resources from several social worlds in constructing new ones
  • are able to make conscious choices about what forms of life they wish to enact in given situations
  • work collectively as citizens to make their social worlds better places to live—they see designing their public life together as an indication of “conscious evolution”
  • believe that patterns of life that are not productive or helpful can be altered through conscious collective effort.
  • have developed skills for “making better social worlds,” including: framing and reframing; identifying and choosing wisely how to act into (as well as out of) contexts; sensing the flow and rhythms of “logical forces” (deontic logic of should/ought); identifying/creating “bifurcation points” and acting wisely into them.

Projecting futures and making better social worlds

Cosmopolis 2045 is a collaborative thought-experiment, a partnership in imagining a plausible version of a future social world(s), particularly if we act wisely in dealing with the trends and counter-trends already happening around us.

“Futurists” have been projecting worlds of tomorrow for ages. In developing Cosmopolis, we consulted many sources on future trends in technology, medicine, work and economics, politics, education, and many other aspects of social life. In our Research the Future topic in Want to know more? we share some of that research, identify books you can read, or connect you to websites that summarize future trends.

In using this research, we wanted to make sure that how we depict a fictional future in 2045 is plausible, according to the best research and projections. Among other things, that research suggested that dialogic communication—that found in cosmopolitan cultures—could be an important driver of change; where the change is to what one future scenario group called a “transformed world”. For a fascinating review of this research, see Barnett Pearce’s essay “Reflections on the role of dialogic communication in transforming the world”.

In this “transformed world” there is a vision of shared power in which grassroots organisations co-operate effectively and in which sustainable development, socially, economically and environmentally, is a collective goal.  And while we have drawn on the ideas projected for such a transformed world we have also consciously tried to avoid making Cosmopolis an unrealistic or impossibly utopian vision.

You can find the original version of this information on the Cosmopolis2045 site at www.cosmopolis2045.com/.

Insights on Co-Creating Collaboration That Fosters Participation and Equity

NCDD member Beth Tener recently posted the article, Collaboration That Fosters Equity, Participation, and Co-Creation, on the New Directions Collaborative website. In the article, she shares several powerful insights from a co-hosted learning exchange, which offer important reminders on co-creating collaborative spaces that are equitable and liberating. We encourage folks to check out the upcoming workshop, Working in Collaborative Ways, happening next Wednesday March 6th, which will offer skills and methods for collaborating more equitably. You can read the article in the post below and find the original on the NDC’s site here.


Collaboration That Fosters Equity, Participation, and Co-Creation

In the last couple of years in the US, we have witnessed many examples of white supremacy – how the patterns of power, domination, oppression, and separation play out. These patterns are hundreds of years old. What does it take to work and live from patterns and behaviors that embody mutual respect, dignity, equity, belonging, and being more together? I gratefully had the experience of teaming with four other facilitators* to host a learning exchange with people working on collaboration and equity, primarily in New Hampshire. The invitation was to build our collective understanding of how to create collaborative spaces centering on equity and liberation. We offered a spacious series of conversations for these experienced practitioners to share knowledge and experiences.

Here are some key ideas that surfaced from the conversations and insights from the day:

Where Do You Come From?

At the start of a meeting or gathering, it is traditional to go around and introduce ourselves with our organization and role. This gathering began instead with an invitation to reflect on where you come from, from several dimensions, and then share where you now work. People’s sharing was poetic and moving. We heard of the ancestry, places, challenges, traumas, resilience, people, and ideas that shaped them. Some people in the room I primarily knew through a work context. When I heard their stories, it made me realize how limited the lenses I had seen them through were.

This reminded me something Melinda Weekes-Laidlow said in a class I took with her on racial equity. She spoke of the importance of “locating ourselves” within the history and systems around us, saying: “the past is present in people, things, and systems of oppression. Because our histories, upbringing and socialization create the lenses by which we see the world and make sense of it, as leaders, we must become aware of the lenses by which we understand the world and the biases those lenses bring with them.” 

The metaphor of location in a system/community is helpful as that implies a vantage point, where I see and experience things in ways that differ from others in a different location.

Vision: What Does Equity Look, Feel, and Sound Like?

In these times, so much attention and focus is on what we don’t want, resisting, criticizing, and galvanizing action. In equity conversations, there is a great need to name and illuminate the patterns and statistics of inequity and the deliberately hidden histories of those oppressed. Yet, we also need to imagine a different future. adrienne marie brown, in her book Emergent Strategy, writes “How do we cultivate the muscle of radical imagination needed to dream together beyond fear? Showing Black and white people sitting at a lunch counter together was science fiction.” Using the process of 1-2-4-All, we explored the questions of What vision, or elements thereof, guide you in your work? What does equity and liberation look, feel, and sound like? What are we working toward?  We can see that it is not only some distant goal, but we can glimpse what is possible in microcosms in the present. We recognized that this looks different to different people. Here are some of the themes that were shared:

  • The experience of being oneself without being judged. Being seen and respected as a person – not needing to act or play a role.
  • In all settings (family, work, school, etc.), people experience authentic relationships where others genuinely see them and care about their well-being and growth.
  • Education institutions are about helping individuals to thrive and become fully themselves.
  • Now the level of fear in relationships, community, and society is higher than the level of love and trust. When the level of love rises higher than fear, it changes everything.
  • There is an emphasis on truth telling and seeing the world as it is, feeling what is happening, and being empathetic. We excavate and acknowledge the problematic histories that shape the present situation.
  • When those who see power in an “either/or” way experience sharing it, they see that there are other kinds of power in collaborations that are not as hierarchical. It is possible to move beyond that one lens of power.
  • Those who have a dominant identity, e.g., whites, take leadership and active roles in dismantling the racist patterns and systems.
  • We relate across identities with solidarity in many forms: accomplices, mutual lines of support, thinking partners, networks of friendship and sharing resources.
  • “Hurt people hurt people. Healed people heal people. Healed people create systems for healing.” A vision of the future is a large and varied investment of time, energy, and ways to bring about healing and restoration individually and collectively, and with the earth.

Moving from Transactional to Relational

We shared stories of what we find most challenging and most promising in our work for equity and liberation. A common dynamic is that leaders and those in positions of power may say they value equity, yet, their urgency to get action on narrowly defined outcomes can override the raising of concerns or conflict, allowing the patterns of injustice to perpetuate. It takes time to fully understand the dynamics and history that underlie inequitable situations. It takes time to build authentic relationships that are trusting enough to support fundamental change. Truly valuing equity means prioritizing the relational aspects of the work, seeing the health of that as critical beyond the success of one transaction.

*Thanks to my co-facilitators Jennifer NearCurtis Ogden, and Karen A. Spiller…and Michele Holt-Shannon for hosting. Great working with you to co-host this rich learning exchange.

On March 6th, I will be offering an on-line workshop called Working in Collaborative Ways that will offer practical methods for designing meetings and collaborative work that foster equity and participation.

Listen to Confab Recording on All-America City Awards

Last week we held our first co-hosted Confab call of 2019 with The National Civic League, who shared more about the All-America City Awards! We were joined by 35 participants to learn more about this prestigious award and requirements for how a city can be eligible to win. This was a particularly timely call, as applications for the 2019 AAC Awards are being accepted until March 6th. That deadline is approaching quickly so we encourage you to listen to the recording to learn more, share this announcement with your networks, and consider organizing your city to apply!

On the call, we were joined by NCL’s Program Director Rebecca Trout and two representatives, Jordan Moore of Las Vegas, NV and Renae Madison of Decatur, GA -both from previous award-winning All-America Cities. Over 500 cities have been awarded the All-America City Award over the last 70 years. Every year, NCL awards the cities who are leveraging innovative civic engagement practices in order to create change on the local level. The focus of this year’s theme is on, “creating healthy communities through inclusive civic engagement” and the award will be given to the cities with projects that promote more equitable health practices and better overall health in the community. Click here to learn more about the award, resources, and where to apply.

The call was an opportunity to hear directly from past recipients of the award and how it has impacted each of their communities. Both shared the projects their cities highlighted for the award, the preparation required, how their teams coordinated logistics, and the overall deep engagement required with each community throughout the whole experience. Jordan, who works for the City of Las Vegas, shared with us the experience of applying for the AAC award and how this process has led to a greater feeling of pride in the city and increased draw for new residents and businesses. We also heard from Renae who works for the City of Decatur and how the award process was a great time for the community to build deeper relationships with each other and with other cities passionate about engaging their communities. The award and the accompanying conference (where the award is announced) work to elevate the powerful community engagement work going on across the country and celebrate those cities best in service to their communities.

We were live tweeting during the call and here are some of our favorite quotes from the Confab:

  • NCL is looking for the cities with programs that are innovative and working to address the real challenges in their city.
  • One thing that surprised me was how welcoming and open everyone was, they didn’t treat it as a competition… communities were so open to sharing and exchanging what works, what was challenging
  • [The AAC awards] is a time to celebrate and connect with other communities doing similar work and it’s an opportunity to learn from different communities.
  • This award attracts new citizens and new businesses. Because Vegas has a reputation for not being a place to live, this [award] helps show that it is a liveable city.
  • This process [of applying for the AAC Award] is unlike any award I’ve ever seen. The amount of transparency and the engagement needed was a lot, and was so worth it.

Confab bubble image

We want to thank our friends at the National Civic League for co-hosting this call with us! Thank you to Rebecca, Jordan, Renae, and all the Confab participants for contributing to this conversation! We recorded the whole presentation in case you weren’t able to join us, which you can access by clicking here. To learn more about NCDD’s Confab Calls and hear recordings of others, visit www.ncdd.org/events/confabs.

Finally, we love holding these events and we want to continue to elevate the work of our field with Confab Calls and Tech Tuesdays. It is through your generous contributions to NCDD that we can keep doing this work! That’s why we want to encourage you to support NCDD by making a donation or becoming an NCDD member today (you can also renew your membership by clicking here). Thank you!

Weekly Online Roundup Feat Bridge Alliance and More!

January is finishing strong with this fantastic line-up of D&D online events! NCDDer Chris Santos-Lang let us know about his upcoming webinar on making research transparent that we encourage you to check out. There is a Common Ground for Action deliberation series running for three consecutive Saturdays from NCDD member National Issues Forums Institute, and more exciting webinars from NCDD member orgs, MetroQuest, Bridge Alliance, and Living Room Conversations!

Do you have a webinar or other event coming up that you’d like to share with the NCDD network? Please let us know in the comments section below or by emailing me at keiva[at]ncdd[dot]org, because we’d love to add it to the list!


Online Roundup: NIFI, CSA’s Ethics Working Group, Living Room Conversations, MetroQuest, Bridge Alliance

National Issues Forums Institute – January & February CGA Forum Series Deep Deliberation: Coming to America: Who Should We Welcome? What Should We Do?

Three consecutive Saturdays in Jan & Feb
Saturday, Jan 26th, Feb 2nd, Feb 9th
2pm Pacific, 5pm Eastern

Please join us for a deep dive into immigration reform using Common Ground for Action (CGA) online deliberation platform.

This will be one online forum set across three consecutive Saturdays in January and February in order have a deeper deliberative experience. Starting at 5pm ET on Saturday January 26th, February 2nd and February 9th, we will take an in-depth look at Coming to America: Who Should We Welcome? What Should We Do? On Jan 26th, we’ll discuss our personal stake and Option 1: Welcome Immigrants, Be a Beacon of Freedom. On February 2nd, we’ll deliberate Option 2: Enforce the Law, Be Fair to Those Who Follow the Rules and Option 3: Slow Down and Rebuild Our Common Bonds. On February 9th, we’ll begin making sense of our common ground, talk next steps, and the value of deliberation in these types of conversations. Plan to participate in all three forums for a highly deliberative and deep look at this wicked issue.

If you’ve never participated in a CGA forum, please watch the “How To Participate” video before joining. You can find the video link here: https://vimeo.com/99290801

If you haven’t had a chance to review the issue guide, you can find a downloadable PDF copy at the NIF website.: https://www.nifi.org/es/issue-guide/coming-america

If you’d like to watch the starter video before registering, you can view it here: https://vimeo.com/ondemand/comingtoamerica/256884446

REGISTER: www.nifi.org/en/events/jan-feb-cga-forum-series-deep-deliberation-coming-america-who-should-we-welcome-what-should

Ethics Working Group of the Citizen Science Association webinar – How to Make Your Research Transparent
* shared via NCDD member Chris Santos-Lang

Thursday, January 31st
9-10 am Pacific, 12-1 pm Eastern

A Webinar from CSA’s Ethics Working Group, presented by Chris Santos-Lang (Ethics Working Group Co-Chair)

This webinar is a practical how-to demonstrating some of the latest technologies developed to satisfy the transparency principles in the European Citizen Science Association’s Ten Principles of Citizen Science and the DIYbio Codes of Ethics. It will demonstrate two free solutions as examples: One is the Open Science Framework and the other is a homespun mixture of Google Drive, Google Docs, and FigShare. Both solutions leverage PubPeer, Creative Commons licenses, and research standards. This webinar also introduces the “APRICOT” mnemonic to map the range of transparency failures, and discusses the concerns that drive current negotiations between transparency and privacy.

About Chris: Chris Santos-Lang co-chairs the Ethics Working Group of the Citizen Science Association. He applies citizen science to ethics (e.g. studying moral psychology, machine ethics, and the sociology and political science of ethics).

If you experience any issues in registration, please email: info@citizenscience.org

REGISTER: https://citizenscience.member365.com/public/event/details/78a40bcdbcf4cbe1486b57996f0434fc336d9953/1

Living Room Conversations webinar – Guns & Responsibility

Tuesday, January 29th
12-1:30 pm Pacific, 3-4:30pm Eastern

Join us for a free online (using Zoom) Living Room Conversation on the topic of Guns & Responsibility Please see the conversation guide for this topic. Some of the questions explored include:

  • What role have guns played in your life?
  • Where did you learn about guns? And what did you learn?
  • Are gun/second amendment issues very important to you?

Is there anything you would change about current gun laws or regulation in your state or at the federal level?

You will need a device with a webcam to participate (preferably a computer or tablet rather than a cell phone).

Please only sign up for a place in this conversation if you are 100% certain that you can join – and thank you – we have many folks waiting to have Living Room Conversations and hope to have 100% attendance. If you need to cancel please return to Eventbrite to cancel your ticket so someone on the waitlist may attend.

A link to join the conversation and additional details will be sent to you by no later than the day before the conversation. The conversation host is Harold R.

REGISTER: www.livingroomconversations.org/event/online-living-room-conversation-guns-responsibility/

MetroQuest webinar – “Public Engagement at All Scales | CMAP’s Winning Recipe”

Wednesday, January 30th
11 am Pacific | 12 pm Mountain | 1 pm Central | 2 pm Eastern (1 hour)
Educational Credit Available (APA AICP CM)
Complimentary (FREE)

For the Chicago Metropolitan Agency for Planning, award-winning comprehensive plans involve public engagement at all scales, collaboration with 284 communities, and a Local Technical Assistance program that’s admired nationally. Join us January 30th to get inspired!

CMAP Deputy Executive Director of Planning Stephane Phifer, Associate Outreach Planner Katanya Raby, and Senior Planner Lindsay Bayley will take you inside their local approach to online engagement for OnTo2050 – their comprehensive regional plan to improve quality of life and economic prosperity for 8.5 million people.

Public feedback was essential to exploring alternative futures for innovative transportation, climate change, walkable communities, a transformed economy, and constrained resources. You’ll learn how CMAP used a multi-phased approach to online engagement for a variety of local plans, including the downtown Aurora Master Plan.

Attend this complimentary 1-hour webinar to explore effective ways to:

  • Engage inclusively to build inclusive plans
  • Uncover the ideas, hopes, and concerns of residents
  • Take a multi-phase approach to online engagement
  • Think both locally and regionally for collaborative planning

This webinar will include a live Q&A session to help you prepare for 2019. Bring your public engagement questions for Stephane, Katanya, Lindsay, and Dave Biggs, Chief Engagement Officer at MetroQuest.

REGISTER: http://go.metroquest.com/Public-Engagement-at-All-Scales-CMAPs-Winning-Recipe.html

Bridge Alliance webinar – BridgeUSA Peer Learning Session – Achieving Diversity: An Example *this webinar is for Bridge Alliance members only – learn more here

Wednesday, January 30th
12 pm Pacific, 3 pm Eastern

Manu Meel will discuss how the Bridge Alliance and its members can achieve greater diversity in the revitalization movement. Specifically, he will present on:

  1. BridgeUSA’s lack of diverse leadership.
  2. The importance of diversity.
  3. How BridgeUSA is prioritizing diversity within its organization.
  4. What lessons other Bridge Alliance organizations can draw from its example.

We are very excited to host this event for Bridge Alliance member organizations through Zoom Video Conference, and we hope you will be able to join us.

If you wish to attend this event, please RSVP by January 24th.

RSVP: www.bridgealliancefund.us/bridgeusa_peer_learning_session

Living Room Conversations webinar – Mental Health

Thursday, January 31st
1:30-3 pm Pacific, 4:30-6 pm Eastern

Join us for a free online (using Zoom) Living Room Conversation on the topic of Mental Health. Please see the conversation guide for this topic. Some of the questions explored include:

  • What experiences in your life, your work or your family inform your thinking about mental health?
  • Is mental health an important issue in your community, and if so, why?
  • In your experience, how are mental health issues affecting young people? (If you are a young person, how do mental health issues affect you and your peers?)

You will need a device with a webcam to participate (preferably a computer or tablet rather than a cell phone).

Please only sign up for a place in this conversation if you are 100% certain that you can join – and thank you – we have many folks waiting to have Living Room Conversations and hope to have 100% attendance. If you need to cancel please return to Eventbrite to cancel your ticket so someone on the waitlist may attend.

A link to join the conversation and additional details will be sent to you by no later than the day before the conversation. The conversation host is Lewis G.

REGISTER: www.livingroomconversations.org/event/online-living-room-conversation-mental-health-2/

Living Room Conversations webinar – Status & Privilege

Friday, February 1st
2-3:30 pm Pacific, 5-6:30 pm Eastern

Join us for a free online (using Zoom) Living Room Conversation on the topic of Status & Privilege. Please see the conversation guide for this topic. Some of the questions explored include:

  • What status do you enjoy? Education, wealth, gender, race, etc?
  • What are the privileges of your status?
  • What do you value and how is that connected to your status or privilege?

You will need a device with a webcam to participate (preferably a computer or tablet rather than a cell phone).

Please only sign up for a place in this conversation if you are 100% certain that you can join – and thank you – we have many folks waiting to have Living Room Conversations and hope to have 100% attendance. If you need to cancel please return to Eventbrite to cancel your ticket so someone on the waitlist may attend.

A link to join the conversation and additional details will be sent to you by no later than the day before the conversation. The conversation host is Shay M.

REGISTER: www.livingroomconversations.org/event/online-living-room-conversation-status-privilege-3/

We Are All Catalysts: Part Two – How We Can Amplify and Broaden Dialogue and Deliberation Work

In part one of We Are All Catalysts, the focus was on examples of groups in dialogue in deliberation who showcase how our powerful inner sparks can be used to transform conversations and communities. In part two, we want to follow up and have all of you help guide our continued conversations!

“It was impossible to get a conversation going, everybody was talking too much.” ~ Yogi Berra

We live in a world of noise. Many of us lament at the current environment of ideological polarization that hinders respectful and productive conversation. We have the power to break through this noise and create spaces for listening and thoughtful dialogue. It can seem daunting in the current ways of the world, but the tools are accessible and the need critical.

The space for listening and dialogue was successfully achieved at the biennial NCDD conference in November. Wonderful themes emerged that are well worth continued attention. We must work in the spirit of this year’s conference theme and gain momentum by connecting while home in our respective areas. One way we at NCDD hope to support is through helping to launch monthly phone conversations among a small group of committed members, to continue some of these discussions into the spring. If you would like to lead a group on a particular topic of interest to you, please let us know via the comment tool below or by emailing us!

Some themes to consider from the conference sessions that may inspire ideas for the forthcoming conversation topics include:

  • How can we design our D&D work to be more proactive and recurring? Too often, our programs are reactive and follow a “one and done” model.  The conference session led by Todd Davies and Michael Freedman in November asked us to consider improving our efforts through intentional design in D&D work focusing on long-term community relationships across many constituencies. Through building trust and transparency, the ongoing meetings could take the form of citizen juries, participatory budgeting, town halls among other formats.
  • How might the Bohm Dialogue technique be utilized in different settings? The Bohm technique removes cross talk while adding reflective pauses after each speaker contributes. The approach is meant to encourage collective community processing of local and global crisis that impact many, if not all, humans and the planet. This comes through suspension of judgement, listening at three levels, assumption identification, inquiry and reflection.
  • In what ways may arts (visual, musical, movement) enhance D&D work? Expression can take many forms and can be a great way to make D&D both more inclusive and more engaging. From visual arts to music and movement, varying the tools for expression can help the dialogue branch out into more creative and freeing spaces and spaces that can transcend barriers created by language.
  • What are successful ways to have more ideologically inclusive based participation in dialogues? Continued exploration on how to engage across the entire spectrum of ideological beliefs and political affinities. What forms this takes will vary depending upon local contexts.

The above are just a few suggestions to get everyone thinking. Please feel free to take a look at the Open Space session notes from the conference at this link for further inspiration, and/or comment below with your own ideas for which topics you would like to see a committed group dive into this spring!

THANK YOU to our Year-End Fundraiser Champions!

Our sincerest appreciation to everyone who donated, renewed their membership, or joined NCDD during our End-of-Year Fund Drive. With all of your support, we were able to raise $8,800 to help support this amazing network of innovators! Thank you so much to all who contributed and we are thrilled to use this to drive NCDD into 2019. We have a lot of exciting ideas in store that we hope to implement and we have the following champions to thank!!

Please join us in offering a deep and immensely grateful THANK YOU to our Fund Drive contributors!

Contributed $500:
Ellen Mooney
Michael Shannon

Contributed $250 or more:
Susan Stuart Clark
Simone Talma Flowers
Rosa Zubizarreta

Contributed $100-$200:
Roger Bernier
Linda Ellinor
Chandra Erlendson
Matt Farley
Michael Freedman
Mary Gelinas
Les Ihara
Sam Kaner
Caroline Lee
Evelyn Thornton
Henry Williams

Contributed $75:
Barbara Bacon
Lisa Beutler
John Britt
Russ Charvonia
Carol Chetkovich
Glen Cotten
Leslie Dashew
Kyla Epstein
Kathy Hagen
Renee Heath
Peggy Holman
Kim Hyshka
Ken Jaray
Rachel Eryn Kalish
Daniel Kemmis
Malka Kopell
Suzanne Lamoureux
Karen Lest
Susan Partnow
Meagan Picard
Charles Pillsbury
Raquel Ramos
Sandor Schuman
Anne Selcer
Laura Shapiro
Gail Stone
Lisa Pytlik Zillig

Contributed $50:
David Chrislip
Todd Davies
Kara Dillard
Arlot Hall
Oliver Johnson
Lorelei Kelly
John Lande
Caroline Lee
Lenny Lind
Mark Poshak

Contributed $20 or more:
Carolyne Virginia Ashton
Cody Ostenson

Your contributions mean so much to NCDD and our staff! Thank you for your continued support of our network and its work!

Congratulations to the Winners of Our Giveaways!

Thank you to everyone who contributed over the last two weeks to our End-of-the-Year Fundraiser! Those who contributed $50 or more were entered to win one of our amazing giveaways. The winners are listed below and will be contacted shortly to receive their prize!

  • A Copy of The Reunited States of America: How We Can Bridge the Partisan Divide: Sandor Schuman, Lorelei Kelly, Matt Farley, Sam Kaner, Lenny Lind
  • Free registration for NCDD Organizational Member Essential Partners’ Dialogue Across Differences workshop: Raquel Ramos
  • Essential Partners’ Nuts and Bolts Guide: Rosa Zubizarreta, Susan Stuart Clark, Evelyn Thornton
  • D&D Care Package from Sandy: Roger Bernier
  • D&D Care Package from Courtney: Karen Lest
  • Goody Bag for Organizing Freaks from Sandy: Caroline Lee
  • NCDD notebooks: Anne Selcer, Michael Freedman, Linda Ellinor, Oliver Johnson, John Lande

Remember, although the fund drive is officially over, you can always support NCDD at any time by giving a donation, joining as an NCDD member or renewing your membership by clicking here. Some benefits of being an NCDD member include: sharing content on the NCDD blog and having access to other members-only opportunities (read the full list here), being listed in the member map/directory, and discounts on NCDD events and with our partners (listed here). For a full list of member benefits and to join our thriving network of practitioners and innovators, click here!

Thank you again for your support, and here’s to a great New Year!

Sharing Best Practices of D&D – Inspiration for 2019

Great way to start off the new year reading this excellent write-up by NCDDer, Kevin Amirehsani, on the recent 8th National Conference on Dialogue & Deliberation. He shares some of the best practices in our field and highlights several gems from the conference. We are proud to work amongst such talented, dedicated, and inspirational individuals, and can’t wait to see the new heights this field will go! We encourage you to read Kevin’s piece below and find the original version on the UNC School of Government Blog here.


Sharing Dialogue and Deliberation Best Practices: NCDD 2018

Within the community engagement community, best practices are sometimes hard to identify.

The context of, say, a small-scale event dealing with restorative justice differs greatly from a packed city council meeting covering zoning permits. The message, audience, program design, and feedback mechanisms can be completely different, which makes standardizing a set of guidelines an oft-impossible task.

Still, there are a few gatherings that bring together enough diverse, experienced, and motivated engagement practitioners that something approaching best practices can be found across many of community engagements’ subfields, from productively navigating race relations to developing responsive digital platforms.

The National Coalition for Dialogue & Deliberation (NCDD) is probably the best example. Lucky for me, Denver (my home), hosted their most recent annual conference in November of last year.

With more than 70 workshops and sessions available to choose from across four days, the hardest part was figuring out where to spend my conference time.

Here are some highlights from three sessions I attended.

Day 1 – D&D for Everyone: How do we get everyone to participate?

I decided to dive right into one of community engagement’s most difficult questions – how on earth do we maximize participation?

This session was relatively unstructured, which allowed small groups to come up with numerous ideas that were then shared with the room. One key takeaway many of us arrived at was on an issue that is often glossed over: language.

Language and Ideology – Who “Welcomes Dialogue”?

Let’s face it: community engagement and D&D initiatives are usually carried out by progressive/liberal practitioners. While this may have something to do with the innate differences between many conservatives and progressives, what it means is that much of the language we use to publicize our events, conduct them, and gather feedback from them may be imbued with a liberal bias.

Terms like “diversity”, “safe space”, or even “dialogue” itself are often viewed in a partisan light, which may skew the demographics of who shows up and who participates more frequently.

Luckily, there are some resources that can help us be more aware of our language, like the online Red Blue Dictionary or a growing number of political dialogue courses offered at universities.

Can we Dialogue with our Passion and Frustrations?

Another issue I found useful to discuss was the degree to which participants are encouraged or expected to check their frustrations and convictions at the door.

On paper, engagement projects often encourage a diversity of viewpoints, but some may be implicitly accepted more than others through, say, the responses that the facilitators choose to emphasize, or even the way a participant who expresses an unpopular opinion is glared at by others.

Many of us have probably witnessed well-intentioned D&D practitioners define numerous topics as “problems,” which implies that somebody’s at fault. This can be at odds with encouraging feedback from participants who may be afraid of being blamed if they speak up.

Day 2 – Don’t Avoid, Don’t Confront: Dialogue Skills for Anti-Racism Allies

I have never been to an anti-racism workshop, so I thought a workshop led by David Campt, the founder of the White Ally Toolkit, would be a great place to start.

As a veteran of the Clinton White House’s Initiative on Race and America Speaks, David knows how to distill a lot of information on how to have effective conversations on race into a short time period while keeping everybody in the room entertained. And he certainly did not disappoint.

While his anti-racism trainings are typically given to white participants, this was a mixed-race crowd that engaged him as he spoke on concepts ranging from the empirical – e.g. racial anxiety – to more practical tools, like the types of icebreakers that can be useful in reducing some of the tension that envelopes meetings on difficult topics (such as race).

One key takeaway that I walked away with was David’s quippy but powerful advice to find the “chocolate in the trail mix” of what a person is saying.

When we’re dealing with community members who have views that may be antithetical to ours, there are almost always remarks they make that we can relate to. For those of us who keep abreast of the literature, the power of small talk should not be a surprise. But David went a step further and emphasized the importance that positive acknowledgement has in ultimately changing people’s views.

Simply pointing out things you agree with by others who share an individual’s race, ethnicity, or politics, for example, markedly increases that person’s willingness to continue talking to you and, ultimately, their openness to gradually changing their views on thorny subjects.

Day 3 – Elevating Voices and Building Bridges: Community Trust and Police Relations

Finally, I capped off an inspiring time at NCDD 2018 with a discussion on police-community relations, in part since I sit on Denver Police Chief Paul Pazen’s Community Advisory Board.

The session saw a pair of practitioners – one from the Institute for Policy and Civic Engagement at the University of Illinois at Chicago, and the other from Illinois’ Attorney General’s Office – speak in depth about 14 “community roundtables” they organized across Chicago as part of the city police department’s ongoing federal consent decree. They were followed by Chief Pazen and Denver Office of the Independent Monitor (OIM) Community Relations Ombudsman Gianina Irlando, who described a novel program breaking down some of the barriers between police officers and youth.

Design – Sharing Ground, Empathy and Feedback Mechanisms

My impression after hearing these success stories was that both sides in some of the most intractable disputes can substantively cede some ground and gain some empathy for the other side if community meetings and the feedback mechanisms which follow them are effectively designed.

In the Chicago example, the meeting organizers spent a considerable amount of time recruiting participants from affected communities, hiring translators for each table, training facilitators, and designing the layout of their World Café-type engagement model so that everybody knew what ideas each table was bringing up, without fears of “problematic” points of view being forgotten.

Closer to home, the Denver collaborative model between law enforcement and their civilian oversight body emphasized how empathy-building can be quantitatively shown to increase if officers are given enough classroom training, local community leaders (and, in this case, a hip hop artist) help conduct the sessions, and youth are encouraged to participate through strategically placing them with officers in a safe environment whom they have had no personal contact with.

You can find the original version of this article on the UNC School of Government Blog at https://cele.sog.unc.edu/sharing-dialogue-and-deliberation-best-practices-ncdd-2018/.

New Website Launches Called weDialogue – Test it Now!

The new website, weDialogue, recently launched and the creators are currently looking for folks to experiment with the site and provide feedback. weDialogue is a participatory, citizen-driven platform designed to facilitate better online news commentary and be a space for improved online discussions. The creators are testing between two platforms right now, so check out the site ASAP to join this exploratory phase! You can read about the website in the post below and find the original website here.


weDialogue – A Space for Real Debate

What is weDialogue?
weDialogue is a global experiment to test new solutions for commenting on news online. The objective of weDialogue is to promote humility in public discourse and prevent digital harassment and trolling.

What am I expected to do?
The task is simple. You are asked to fill out a survey, then wait until the experiment begins. You will then be given a login for your platform. There you will be able to read and comment on news as if it was a normal online newspaper or blog. We would like people to comment as much as possible, but you are free to contribute as much as you want. At the end of the experiment we would be very grateful if you could fill in a final survey and provide us with feedback on the overall experience.

Why is important to test new platforms for news comments?
We know the problems of harassment and trolling (see our video), but the solution is not obvious. Developers have proposed new platforms, but these have not been tested rigorously. weDialogue is a participatory action research project that aims to combine academic expertise and citizens’ knowledge and experience to test potential solutions.

How much does weDialogue cost? Who is financing weDialogue?
weDialogue is funded by Humility and Conviction in Public Life, a project of the University of Connecticut, sponsored by the John Templeton Foundation. The grant is for USD 250,000. The real cost of weDialogue is significantly higher. Most members of the project team are volunteering a significant amount of time because they believe the objectives of the project are so important.

Do you have a political agenda? Is weDialogue a conservative or liberal project? Are you linked to a political organization?
weDialogue is not linked to any political organization. It is a non-partisan research project led by university researchers. Our political agenda is to improve online discussions so that they become more civil, safe and meaningful.

What are you going to do with the research?
All our research and data will be publicly available so that others can build upon it. Both the Deliberatorium and Pol.is are free software that can be reused. The data we will create and the resulting publications will be released in an open access environment.

Who is weDialogue?
weDialogue is an action research project led by a team of academics at the University of Westminster (UK) and the University of Connecticut (USA).  For more information about the academic project see our academic project website.

Timeline

weDialogue is divided into 3 phases:

Phase 1: Enrollment
In this phase you will be asked to fill out a survey and provide your email. Based on the survey data, we will create similar groups of participants to take part in the experiment. We aim to start the enrollment in the third week of November 2018.

Phase 2: Experiment
In this phase your group will be assigned to an online platform where you can comment on news items. You will receive an anonymous login and a password to access the platform. Groups will use different commenting platforms so that we can compare their impact on the discussion. We designed the experiment to last 3 weeks.

Phase 3: Exit survey and debriefing
At the end of the experiment, we will ask you to complete a final survey. We will then open all the discussion groups of weDialogue so that you can explore and compare the different platforms. You will have an opportunity to provide open feedback on the experience. We designed the debriefing to last 2 weeks.

You can check out the original weDialogue website at www.wedialogue.world/.

Submit by Jan 18th to Win $50K in Engaged Cities Award!

We love hearing about opportunities to award those doing great engagement work and want to ensure folks heard that the international Engaged Cities Award is now accepting submissions! NCDD member org, Public Agenda, shared on their blog that Cities of Service has recently launched the second annual Engaged Cities Award, given to those cities with successful engagement efforts to address a specific public problem, in order to create a template for other cities to use in their own communities. 3 cities will be chosen as winners and each winning city will be awarded $50,000 and will be announced at the Engaged Cities Award Summit in Fall 2019.

The award is open to cities in the Americas or Europe, with populations above 30,000 – and the submissions are due January 18, 2019. You can read more about the award below and find the original information on the Public Agenda site here.


Cities of Service Launches Second Annual Engaged Cities Award

Cities of Service, a nonprofit organization that helps mayors build stronger cities by changing the way local government and citizens work together, launched the application process for its second annual Engaged Cities Award. The international award program recognizes cities that have actively engaged their citizens to solve a critical public problem.

All over the world, city leaders and citizens are reducing community violence, producing better budgets, creating safer streets and building stronger communities together. The award shines a light on the engagement solutions that have worked for these neighborhoods. Cities of Service creates blueprints, case studies, and other resources that highlight winning cities’ solutions so other cities can replicate their projects and their impact. You can find resources from the 2018 award at engagedcitiesaward.org.

Engaged Cities Award applicants must address a specific problem that directly affects the lives of citizens, such as homelessness, neighborhood safety, or extreme weather, or impacts the city’s ability to deliver vital services to the community.

The Engaged Cities Award is open to cities with populations of 30,000+ in the Americas and Europe. Cities of Service, along with an esteemed group of experts, will choose three winning cities. Each winner will receive a minimum of $50,000 and be announced as part of the Engaged Cities Award Summit in fall 2019.

Are you a city leader engaged in this kind of problem-solving, world-changing work with your citizens? Cities of Service wants to hear from you! Just answer five short questions and submit your application by January 18, 2019.

For more information about the Cities of Service Engaged Cities Award, including guiding philosophy, criteria, eligibility, timeline, and past winners, please visit: engagedcitiesaward.org.

Looking to learn more about last year’s winners? Check out this blog from Cities of Service Award judge and Public Agenda Vice President of Public Engagement Matt Leighninger.

You can read the original announcement of this on Public Agenda’s site at www.publicagenda.org/blogs/cities-of-service-launches-second-annual-engaged-cities-award.