Reminder to Join Tomorrow’s Tech Tues Feat Mismatch

In case you missed our announcement last week, the next NCDD Tech Tues is tomorrow Tuesday, May 22nd, featuring Mismatch! This FREE call will be from 3 – 4pm Eastern/Noon-1pm Pacific. Don’t miss out – register today to secure your spot!

Mismatch.org connects classrooms across the country via video conferencing and allows students to hear from someone different from themselves. It works like a dating service: teachers fill out some information about their school and area, and they are sent their perfect Mismatch. Students then use a conversation guide to talk one-on-one with students in another classroom. Through these conversations, students learn about how to talk civilly with someone who is different than them as well as important digital literacy skills. Recently, Mismatch was opened up to anyone who wanted to participate during the National Week of Conversation and offered conversations on a variety of different topics.

On this webinar, we will be joined by John Gable and Jaymee Copenhaver from Allsides, who have developed the Mismatch platform. They will introduce us to Mismatch and walk us through how it works, and how it has been used in schools and beyond.

About our presenters:
John Gable is CEO and co-founder of AllSides.com and AllSidesForSchools.org. John has 25 years of technology experience where he was the product manager, team or division lead for a number of iconic products including Netscape Navigator, Microsoft Office, and Checkpoint ZoneAlarm. He co-founded Kavi Corp (web-based collaboration, later sold to High Logic) and previously was a professional political campaigner and executive director in the 1980s working for Bush ’41, Mitch McConnell and the Republican National Committee.

Jaymee Copenhaver is the Partner Director and a writer for AllSides.com. She recently completed a year-long Media and Journalism fellowship with the Charles Koch Institute in Arlington, VA and is a December 2016 graduate of the University of Virginia where she studied Government and American Politics.

This will be a great chance to learn more about this engaging platform. Don’t miss out – register today!

Tech Tuesdays are a series of learning events from NCDD focused on technology for engagement. These 1-hour events are designed to help dialogue and deliberation practitioners get a better sense of the online engagement landscape and how they can take advantage of the myriad opportunities available to them. You do not have to be a member of NCDD to participate in our Tech Tuesday learning events.

Exciting Models of Democracy in Engaged Cities Awardees

This week, Cities of Service announced the three winners of the Engaged Cities Awards, given to the cities of Santiago de Cali, Bologna, and Tulsa. As NCDD member org Public Agenda noted in their recent piece, each of these cities offer inspiring examples of civic engagement and better models of local democracy. Sometimes democracy in the US can feel in a rut, but these cities give us innovative ways to bring better democratic practices to our own communities and more fully enrich our lives. You can read the article from PA below and find the original version here.


For Better Models of Democracy, Look to the Engaged Cities of Cali and Bologna

Both Santiago de Cali, in Colombia, and Bologna, Italy, demonstrate the power of putting citizens at the center of governance, giving them opportunities to engage that are meaningful, enjoyable, regular, and sustained.

The main problem with American democracy is that we don’t realize it can be improved. We assume that we’re stuck with the system we have, and we ignore the fact that there are other varieties of democracy already out there in the world.

Two of the three winners of the Engaged Cities Award, given by the nonprofit organization Cities of Service, illustrate some of the possibilities. Both Santiago de Cali, in Colombia, and Bologna, Italy, demonstrate the power of putting citizens at the center of governance, giving them opportunities to engage that are meaningful, enjoyable, regular, and sustained.

Not too long ago, Cali was a city plagued by violence spilling over from drug wars and civil wars. It had a homicide rate of 15 per 100,000 inhabitants. Almost a third of the population came from places other than Cali, and there were regular conflicts between people from different places and cultures. Over 60 percent of Cali residents said they didn’t trust their neighbors.

To remedy an interrelated set of problems, Cali created a comprehensive system for local engagement. As part of a strategic planning process, they created a department and council devoted to “civic culture.” They conducted a comprehensive research process, reaching 30,000 people, to take stock of the civic landscape and find out what kinds of changes people supported.

The backbone of the new system is a set of “local councils for civic culture and peace,” with one in each of Cali’s 22 neighborhoods. Unlike most neighborhood councils in the US, these councils are highly participatory and deliberative, and attract large numbers of people to their meetings and events. Each neighborhood develops a set of norms and “agreements of coexistence” to govern how they will work together. There is an explicit focus on engaging people of different “ethnic, cultural, artistic, religious and social groups.”

The councils make decisions on issues ranging from land use to waste management to environmental concerns. Neighborhoods also identify initiatives that they want to take on. The city supports these high-impact volunteering efforts with teams of professionals who help people plan, research and implement their ideas. Over 300 of those initiatives took place in the last year.

Each year, the work culminates with “Civic Culture Week,” a festival that attracts thousands of people.

The city developed a tool to measure progress called the “Diagnosis of Civic Culture.” Cali residents’ trust in their neighbors and perceptions of public safety have risen. Homicides and violent incidents are at their lowest levels in a decade.

In Bologna, a declining voter rate and increasing mistrust of government were signs of local civic decay. Rather than focusing solely on voter registration or electoral reforms, community leaders decided to be proactive about improving the relationship between residents and public institutions. The city adopted a “regulation on public collaboration between citizens and the City for the care and regeneration of urban commons” and created a new office for “civic imagination.”

To give this new vocabulary a real presence in the city, Bologna has a system of six District Labs which provide spaces for residents to develop plans, share information, make new connections and co-design collaborative projects for the improvement of the city’s physical infrastructure. The labs are considered the “antennae” of the neighborhoods, relaying ideas and concerns within the new engagement system.

In the last five years, 508 collaborative proposals have been developed and 357 have been implemented, with over 1,700 citizens participating in district meetings in the last year alone. The spinoff “Incredibol!” initiative, which called for the support of creative industries by allowing the re-use of public spaces to develop entrepreneurial projects, received 621 proposals, nominated 96 winners and assigned sixteen public spaces.

Alongside the district labs, Bologna has launched a citywide participatory budgeting process that also has engaged thousands of people. The city also uses a range of online tools, including direct emails, social media and a “Comunità” website to facilitate information-sharing and networking within and across districts.

A secret to the success of both Cali and Bologna is that, in those cities, engagement is fun. The Cali system capitalizes on the “recovery of streets and parks, murals, photographic exhibitions, soccer tournaments, gastronomic shows and festivals.” Bologna’s application for the Engaged Cities Award featured the roles played by artists, kindergarteners and cyclists.

Beyond the fun factor, local democracy in Cali and Bologna seems more vibrant because engagement in both cities is sustained and systemic, with a wide variety of opportunities for people to participate.

The third winner of the Engaged Cities Award, the city of Tulsa, Oklahoma, demonstrates another way to encourage and capitalize on citizen engagement. By creating a team of Urban Data Pioneers, they tapped the tech skills of people inside and outside City Hall. Through a range of new tools and apps, they are identifying and solving problems ranging from traffic incidents to blight.

A great virtue of the Engaged Cities Award, and the role played by Cities of Service in organizing it, is that it provides stories from near and far for spurring our civic imagination. If we are dissatisfied with the state of our democracy, there are inspiring examples to look to elsewhere, and many ways of improving public decision-making, problem-solving and community-building.

You can find the original version of this blog post from Public Agenda at www.publicagenda.org/blogs/for-better-models-of-democracy-look-to-the-engaged-cities-of-cali-and-bologna.

Register for the 2018 Summer Peacebuilding Institute

In case you missed it, the Summer Peacebuilding Institute (SPI) is happening now! This phenomenal program offered by NCDD member org, the Center for Justice and Peacebuilding at Eastern Mennonite University is an opportunity to learn from leaders in the D&D field about conflict transformation and restorative justice. Courses can be taken to improve your skills or for academic credit (and they now offer an M.A. in Restorative Justice program).  Session 1 has already begun, but the remaining sessions are going until the end of June – so check it out ASAP (or prep for next year!). Below are the list of courses offered for 2018, and you can read more about the courses and SPI here


Summer Peacebuilding Institute 2018

The Summer Peacebuilding Institute (SPI) provides useful and intellectually stimulating opportunities to learn more about yourself, others and the world around you. Courses are designed for people interested in integrating conflict transformation, peacebuilding, restorative justice, and related fields into their own work and personal life.

SPI 2018 Course Offerings
Session I – May 14 – 22, 2018 (7-day, 3-credit)
Session II – May 24 – June 1, 2018 (7-day, 3-credit)
Session III – June 4 – 8, 2018 (5-day, 2-credit)
Session IV – June 11 – 15, 2018 (5-day, 2-credit)
Session V – June 18 -20, 2018 (3-day, non-credit workshops)

Only one course may be taken per session. All courses can be taken for training and skills enhancement or academic credit. Session 1 and 2 courses may be taken for three academic credits. Session 3 and 4 courses may be taken for two academic credits.  Courses with PAX/PTI can be taken for academic credit or training. Courses with PTI can only be taken for training. Contact SPI for more information.

If you have questions about a particular course that are not answered in the information below, please feel free to contact the SPI office at spi[at]emu[dot]edu.

SESSION I: May 14 – 22, 2018
Analysis: Understanding Conflict – PAX/PTI 533, Gloria Rhodes
Explore the nature, dynamics, and complex causes of conflict and violence. Discuss how relationships, motivations, culture, and worldviews increase or decrease violent conflict. Learn ways to understand and change multifaceted systems that perpetuate conflict.

Strategies for Trauma Awareness and Resilience (STAR), Level II – PAX/PTI 640, Katie Mansfield and Lisa Collins
Review and deepen the concepts from STAR Level 1. Work with trainers and other participants to plan your application and contextualization of STAR frameworks, models, concepts, and activities.

Transformative Leadership for Organizational Development – PAX/PTI 684, David Brubaker and Elizabeth Girvan
Focus on the role of leaders in leading organizational and social change and managing structures, personnel, finances, and external networks and partnerships.

Forgiveness & Reconciliation – PAX/PTI 563, Hizkias Assefa
Explore the concepts of forgiveness and reconciliation from multidisciplinary perspectives and understand how they can be used to generate durable solutions and healing at many levels of conflict from the interpersonal to the international.

Modern Slavery and the Prison-Industrial Complex – PAX/PTI 685, Monti Narayan Datta
Critically assess what human rights are, explore how and why it is still possible for human beings to be bought and sold around the world today, and investigate inequality in the American prison system.

SESSION II: May 24 – June 1, 2018
Formation for Peacebuilding Practice – PAX/PTI 532, Gloria Rhodes
Explore various competencies needed by those who feel compelled to work for peace and social justice. Strengthen your abilities to listen and communicate, create and maintain healthy boundaries, recognize and promote diversity, lead from your vision and values, and engage people in dialogue and decision-making.

Restorative Justice: Principles, Theories & Applications– PAX/PTI 571, Carl Stauffer
Deepen your understanding of justice. Explore a justice framework that focuses on healing, accountability, and community, not blame, punishment, and isolation.

Adaptive Action: Nonviolent Resistance in the 21st Century – PAX/PTI 645, Glenda Eoyang, John N. Murray and Mary Nations
Transform oppression into opportunity. Learn to effectively engage in a chaotic and uncertain political and social world. Analyze the dynamics that drive complex change in human systems and find practical ways to respond to forces that oppress.

Sexual Harms: Changing the Narrative – PAX/PTI 692, Carolyn Stauffer
Join the wave of leaders committed to creating environments free from sexual harm. Gain tools to respond to sexual violence and learn about preventative best practices. Design restorative interventions that build safety and resilience.

Circle Processes PAX/PTI 672, Kay Pranis
Gain skills to lead a process that brings together victims, offenders, family, community members, and others to have difficult conversations and respond to acts of violence or crime. Explore the foundational values and key structural elements of the circle process and learn to design and conduct circles.

Biblical Foundations of Justice and Peacemaking – BVG 541, Andrew Suderman
More than a study of a few select texts that deal with peacemaking, this course will explore and examine the various dimensions of peace in the Bible, with special attention to how the Bible as a whole, functions as a foundation for peacemaking. This course is being offered through Eastern Mennonite Seminary. To register as a non-seminary student use this part-time application.

SESSION III: June 4-8, 2018
Strategies for Trauma Awareness and Resilience (STAR), Level 1 –PAX 540/PTI 041, Donna Minter and Ram Bhagat
Explore processes and tools for addressing trauma, breaking cycles of violence, and building resilience. Increase awareness of the impact of trauma on the body, mind, beliefs, and behavior of individuals, communities, and societies.

Truth-telling, Racial Healing and Restorative Justice – PAX/PTI 671, Fania Davis, Jodie Geddes and Lenore Bajare-Dukes
Explore linkages between truth, justice, and healing at personal and collective levels in the wake of violence. Discuss informal and formal approaches to truth-telling, restorative justice and reconciliation from around the world. Consider future applications of truth-telling amidst ongoing police violence against communities of color in the US.

Christian Spirituality for Social Action – PAX/PTI 688, Jennifer Lee and Johonna Turner
Explore Christian spiritual formation practices to nurture and sustain a life of community leadership, engaged ministry, and social activism. Expand awareness of spiritual disciplines as well as biblical and theological resources to support a faith-rooted approach to social action.

SESSION IV: June 11-15, 2018
The Transformative Power of Identity and Dignity – PAX/PTI 551, Barry Hart
Understand the positive and negative roles and transformative power of identity and dignity within complex conflicts, violence, and trauma.

Building Resilience in Body, Mind, and Spirit – PAX/PTI 612, Katie Mansfield and Katia Ornelas
Taking the body-mind connection seriously, peacebuilders, caregivers and change makers need full-bodied, creative engagement in activities for self-care and well-being. Explore strategies, tools, and exercises for individual participants and communities/organizations to cultivate safety, healthy uses of power, and a deeper sense of connection. Discuss cultural contexts, taboos, stereotypes, and biases that keep us from integrating creative, embodied practice into work for social change and peace.

Peace Education – PAX/PTI 546, Ed Brantmeier
Discuss the education that is needed for the elimination of direct and indirect forms of violence. Explore strategies to reduce violence such as bullying, implicit bias, ethnocentrism, physical fights, or institutional discrimination in schools, the workplace, and the community.

Designing Facilitated Processes that Work – PAX/PTI 689, Catherine Barnes
Do you ever think you need to go beyond basic meeting facilitation to design processes that will help groups address challenging situations, deal with differences and envision a better future? This class is intended for people with some experience of facilitation who want to take their skills to the next level through using context analysis, process design principles, and more conducive process methods.

Story-gathering: Participatory theatre for facilitation and empowerment – PAX/PTI 691, Heidi Winters Vogel and Roger Foster
Develop fluency in participatory theatre techniques for use in mediation, intervention and group facilitation to promote participant-generated change.

SESSION V: June 18-20, 2018
Restorative Justice in Higher Education – PTI 080 E, Jon Swartz and Lorraine Stutzman Amstutz
How is the restorative justice approach being used in the context of education settings for accountability, repair, and healing?

Resisting the White Savior Complex in Social Justice Organizing – PTI 081 E, Amanda Gross and Cole Parke
What do well-intentioned white people need to understand about the harm, violence, and insidiousness of racism? Exploration of a theological basis for anti-racism work.

Crime Victims, Survivors, and Restorative Justice – PTI 082 E, Matthew Hartman
Explore the intersection between trauma, recovery, victim assistance, and restorative justice. Develop programming strategies that orient toward the needs of crime victims and survivors.

Developing Integrated Conflict Management Systems – PTI 083 E, Brian Bloch
Learn to create a system and culture that collaborative addresses conflict and the practical steps an organization can use to put this system in place.

Performance Arts: Developing Sustainable Resources for Community Learning & Action – PTI 084 E, Heidi Winters Vogel and Roger Foster
Learn to assess and evaluate performance-based community engagement programs to strengthen them and make them more attractive to funders.

Singing to the Lions: Helping Children Respond Effectively to Violence and Abuse – PTI 085 E, Lucy Steinitz and Naoko Kamiok
Training of trainers to learn the use of games, drama, dance, and art to help trauma-affected children and young adults overcome fear and violence in their lives.

You can find more information on these courses and the Summer Peacebuilding Institute at www.emu.edu/cjp/spi/.

Sign Up for the Local Civic Challenge Starting in June!

Are you looking to dig deeper into local democracy in your community? We encourage you to sign up for the Local Civic Challenge with NCDD sponsoring org, The Jefferson Center! Starting in June, they will email you every week with a mini-challenge for you to learn more about your community, engaging in your local democracy, and strengthening those civic muscles. Read all about the challenge in the post below and on the JC site here.


Join the Local Civic Challenge!

At long last, the leaves are turning green and the temperatures are rising in Minnesota, signaling that spring has finally sprung. Our team is excited to break out of hibernation, and bring what we’ve learned from our recent projects directly to you! If you’ve ever had an interest in getting more involved in local democracy, but haven’t been clear on where to start, this is the perfect opportunity to dive in.

This June, we’re launching the Local Civic Challenge, where we’ll deliver a weekly newsletter to your inbox filled with mini-challenges that will help you become a more engaged citizen. Here are the four themes:

1. Getting familiar with your town

Do you know if you have a strong or weak mayor system? What about where you should go if you want to share your thoughts on how the local government is working? Learning more about the ins and outs of your community helps people feel empowered to make a difference on local issues.

2. Joining local offices, committees, and boards

Groups like the local school board or neighborhood councils are often in need of volunteer members and leaders. Perhaps even local elected office is in your future?

3. Participating in elections, from campaigns to the voting booth

Maintaining the integrity of our elections is vital to our democracy: why not get more engaged with the process? We’ll provide advice on how to find your voting ward and precinct, register, volunteer at the polls, and more.

4. Supporting local journalism and storytelling

Journalism sometimes ends up on the back burner when we talk about getting involved in our community. But sharing our stories, experiences, and thoughts with one another is a key way we can better understand each other, making it easier to tackle community projects together.

We hope these weekly challenges will give everyone an easy way to stretch out their civic muscles and dip their toes into democracy! If you’re in, sign up here.

You can find the original article on The Jefferson Center’s site at www.jefferson-center.org/join-the-local-civic-challenge/.

Essential Partners on Using Social Media to Talk about Guns

Social media platforms can be a challenging medium to hold conversations, especially around contentious issues like gun access, but like NCDD member Essential Partners recently wrote; it’s possible. EP collaborated with several orgs like Time, Spaceship Media and Advance Local to bring folks together to explore conversations on guns, and they shared their experience on utilizing a closed Facebook group to connect people. We encourage you to read the article below and you can find the original version on Essential Partners site here.


Guns: An American Conversation

The subject of guns in America lends itself to strong emotion and great strife, especially in the face of continued mass shootings. We all wish we could make it stop, but we can’t seem to agree on where to focus. The guns themselves? The troubled souls who carry out these acts of violence? The inconsistent regulation of existing laws? The poor infrastructure for recognizing this danger?

At the end of March, Essential Partners worked with Spaceship Media and Advance Local to bring people from across the country together to talk about guns. John Sarrouf and I traveled to Washington, DC, to facilitate the conversations. At the end of the two-day conversation, that core of 21 people then formed a closed Facebook group with more than 130 members, and continued the dialogue online for the following month.

John and I followed along. We offered behind-the-scenes support to the moderators, who worked 24/7 to help those 130 online conversants share their views in ways that could be understood. We witnessed the yearning for a deeper, richer conversation on this divisive topic, and we learned that while it is possible to have that dialogue in a Facebook group, it doesn’t happen without thoughtful facilitation.

Three things we saw:

  • Online engagement was much stronger if people had one-on-one conversations via phone or even Facebook messenger with someone they disagreed with. Being “known” in this way by even a few individuals in the larger group made a big difference in the ability of participants to hang in during tough interactions. Even moderators had an easier time intervening with people who exhibit challenging communication styles after they had a phone call with them.
  • The 21 participants who had invested a lot of personal time at the outset wanted their own smaller group to reconnect, take a breather, and process the many things happening in the larger group. This was not because they all had the same point of view. It was because they were known and knew each other as well-rounded people in the small group.
  • The online conversation could easily have gone on for months in order to reach the fullness of the issues surrounding guns in this country. The level of attention and strength of relationships needed to sustain a conversation on such a hot topic could span years. At the same time, even within a month, there were productive inroads and proposals surfaced for potential continued work on the issue.

We are continuing this work in the coming months. Stay tuned for updates as we take this conversation on the road.

You can read the full article on Essential Partners site at www.whatisessential.org/blog/guns-american-conversation.

Stories from Ben Franklin Circles in North Carolina

As you may remember, NCDD teamed up with member org, Ben Franklin Circles and we announced last month that we were going to be sharing stories from Circles. In the article, Tiyo Hallock shares his experience running Circles in North Carolina, and particularly how the value of Silence has played into his life and work.  You can read the post below and find the original post on BFC’s site here.


Circle Spotlight: Ty from Asheville, NC

Name: Tiyo Hallock
Hometown: Asheville, NC
Sponsoring Organization: Creative Facilitators
Date Launched: October 2017

What attracted you to Ben Franklin Circles?
I’ve done a lot of work with various facilitation methods. I was attracted to how the structure allows the participants to explore principles first and foremost, and then sets the groundwork for action in the community. I’ve been a part of many groups. I know you need to work on the underlying platform of trust and then everything else falls into place. Ben Franklin Circles gives you the tools and the people supporting it are awesome.

How did you recruit members for your Circle? Any lessons learned?
I started to put together some flyers and get the word out there. Then I realized that people I already knew would really appreciate this. I basically reverted my strategy to posting on my Facebook page and doing some one-on-one asks. Every single person I showed the video to and talked about the event with came. I’ve tried to invite someone to every meeting to keep it fresh and to try and keep the numbers up, as some folks have not been able to make every meeting. We have a shorter meeting than most because I am catering to busy folks and I feel like a smaller group size is actually much better for a shorter event. Long story short, we probably don’t need to invite anyone else now that our group is perfect.

How has hosting a Ben Franklin Circle impacted you?
I’ve hosted a lot of these things, but I had a profound experience with the principle of Silence. I was really able to bring my full self. I am an introvert and I felt that, when people had permission to be silent and the silence that we practiced was welcomed with open arms, we had more trust and flow in our group.

Which virtue means the most to you personally and why?
I don’t want to answer! Each one has been meaningful—and I am only on number three! However, I was profoundly moved by Silence and the community ideas that came out of that session, so there you go.

What is the last commitment you made to yourself? How’s it going?
I’m committed to having Silence as a principle, as an exercise when I work with other groups where we are growing trust. I’ve also committed to growing Ben Franklin Circles. I’m spreading the word to try to get other folks to start Circles.

You can find the original version of this post on Ben Franklin Circles’ site at https://benfranklincircles.org/circle-spotlight/circle-spotlight-ty-from-asheville-nc.

ILG TIERS Learning Lab Training in San Diego, June 5 & 6

For those in the NCDD network working in local government and looking to improve public engagement skills, check out this great training coming up from NCDD member org Institute for Local Government (ILG). ILG is offering their two-day TIERS Learning Lab training on Friday, June 5 and Saturday, June 6 in San Diego, CA. This is a great opportunity for staff and elected officials working in local government to better engage and sustain their public engagement efforts, and early bird registration ends May 15th. You can read the announcement from ILG below or find the original version here.


TIERS Public Engagement Learning Lab – June 5th & 6th, San Diego CA

Upcoming Learning Labs & Registration
San Diego, June 5-6, 2018 (Early Bird Registration ends May 15)
TIERS Public Engagement Learning Lab San Diego 2018

For registration please email publicengagement@ca-ilg.org or call (916) 658-8221.

Learning Lab Overview
The TIERS Learning Lab is a comprehensive training and coaching program from ILG that provides local government teams of 2-5 individuals with hands-on instruction and coaching on the TIERS Framework. By participating in the TIERS Learning Lab, staff and electeds will learn how to utilize, customize and implement the TIERS tools and processes. The TIERS Learning Lab will help you build and manage successful public engagement in order to support local government work, stakeholder input and project success.

TIERS Learning Lab Components
The TIERS Learning Lab consists of training and support over a six month period for an agency team of up to five people. This six-month hands-on coaching opportunity includes:

  • A pretraining consultation with ILG to discuss your goals, plans and challenges; and to select your Learning Lab public engagement case
  • Immersive two-day Learning Lab: hands-on, participatory in-person training with expert coaches and peer learning
  • Post-training customized implementation coaching (up to 6 hours)
  • Monthly ’Open Lab’ for problem solving during the three months post training
  • Training workshop materials and meals
  • Scheduling and coordination of consulting calls for pre and post training

Learning Lab Tuition Options
Option 1: Team Pricing

  • 3-5 Participants
  • Two-day immersive off-site workshop (w/meals)
  • Customized project/region consulting
  • Pre and post training planning and evaluation
  • TIERS materials, templates & online tools
  • 3 months of lab hours for monthly check-ins and coaching

Early Bird Discount Rate* $3,500 per team

Option 2: Individual Pricing

  • 1-2 Participants
  • Two-day immersive off-site workshop (w/meals)
  • Customized project/region consulting
  • Pre and post training planning and evaluation
  • TIERS materials, templates & online tools
  • 3 months of lab hours for monthly check-ins and coaching

Early Bird Discount Rate* $995 per person

*Price increases by 20% after May 15 for TIERS Learning Lab in San Diego on June 5-6.

“The TIERS training was incredibly motivating for our team and we were able to immediately put what we learned about the TIERS process to work on our current projects. We left with best practices and a clear process we can follow”
– Mayor Gurrola, City of Arvin

You can find the original information of this training on ILG’s site at: www.ca-ilg.org/TIERSLearningLab.