(Cross-posted from the CIRCLE site) Yesterday, Wendy Spencer, CEO of the Corporation of National and Community Service (CNCS), announced $923,000 in research grants to increase the nation’s understanding and knowledge about the importance of volunteering, national service, and civic engagement in America.
CIRCLE was awarded one of the grants: $143,296 to explore whether including AmeriCorps service on resumes increases the employment prospects of AmeriCorps alumni.
Previous research suggests that participation in civic engagement activities, such as membership in AmeriCorps State and National programs, can have positive labor market outcomes for young people and that hiring managers see volunteering as relevant when making employment decisions. A study by CIRCLE director Kei Kawashima-Ginsberg, University of Wisconsin Professor Chaeyoon Lim, and me found that rates of civic engagement were strong predicators of employment growth after a recession. A CIRCLE study by Andrea Finlay and Constance Flanagan found that service experiences were linked to academic success for young adults.
However, it is not known whether being able to list AmeriCorps service on a resume increases prospects of employment. CIRCLE will conduct a randomized experiment to investigate this question. We will create fictitious resumes for applicants and will vary the service experiences and how they are described to see which forms of service and which ways of presenting it are most attractive to hiring managers.
CIRCLE director Kawashima-Ginsberg said, “High-quality service is beneficial for the people who serve as well as the communities they serve in. Hiring managers should treat challenging service as valuable preparation for the workforce. We will find out whether they do.”
Public radio is a powerful, natural ally to D&D work, but often an under-utilized one, so we’re happy to feature the insights gained from a radio-supported community conversation on hunger that recently took place in CA. The strategies come from NCDD supporting member jesikah maria ross of Capital Public Radio, and we encourage you to read her piece below or find the original here. You can also check out the great toolkit she created to help others start their own conversations using public radio stories.
10 Strategies for Creating Powerful Conversations via Public Media Events
There’s an alchemy when people get together face-to-face to ponder a tough issue and what to do about it. Good conversations are game changers. They help us connect with the topic, see issues in a new light, and shift how we relate to people different from us. All that impacts our willingness to work together to solve wicked problems.
Democracy is not a spectator sport and if we want our world to be a better place then a diverse array of people need to participate in community problem-solving. Creatively designed public conversation events invite the kind of participation through which the wider public can respectfully explore a thorny topic together. Public radio stations, in our role as community conveners and storytellers, are uniquely positioned to make these events happen.
But how? Here are ten strategies I developed while designing a series of public conversations called Hunger in the Farm-to-Fork Capital as part of Capital Public Radio’s multiplatform documentary project Hidden Hunger. My ideas are informed by The World Café, literary salons, and my own experience throwing big parties.
These strategies aren’t unique to pubradio events. They’ll work for anyone interested in sparking conversations through storytelling activities. Scroll to the end for a handy infographic. And check out this video to see what these events were like.
Invite Unlikely Allies
Great parties have a diverse mix of people and a host who knows how to connect them. The collision of different points of view provokes new understandings and creates relationships among people who wouldn’t otherwise meet. Deliberately invite a wide cross-section of residents to attend the public event.
Create the Space The physical space is the container for the participant’s experience. Create an environment that is beautiful, inviting, and living-room-like to establish that your event is more than a typical civic meetup. For example, seat guests at round tables featuring colorful tablecloths, fresh flowers, and appetizers.
Set The Tone People do their best thinking when they feel comfortable and engaged. They listen and stay open to new ideas when the atmosphere is respectful. Find ways to create and communicate a warm, open, and generous atmosphere throughout every aspect of the event. One idea: provide table hosts that welcome and introduce participants as they sit down.
Give the Context Begin the event with a warm welcome. Clearly convey the reason you are bringing people together and what you hope to achieve. Establish a spirit of inquiry and the goal of sharing experiences, listening to one another, and making meaning together about a social issue. Review etiquette and give participants a road map for what’s to come.
Tell Me A Story Communicate with stories, not statistics. Personal stories build understanding and empathy. Their intimacy and immediacy connect us with our own values and circumstances. Play a few audio clips and invite selected community leaders to respond by sharing personal and professional reflections.
Connect The Dots Give participants time to talk in small groups about the stories and speakers. Provide table hosts with questions that encourage participants to share personal reflections and surface connections between their lives and the experiences of storytellers.
Mix It Up Have you ever been seated at a table and felt stuck there? Or just wanted the chance to talk to more people at a gathering? Make the experience playful and energizing by having participants switch tables during the event. This allows them to meet new people and cross-pollinate ideas between conversations.
Share Collective Insights Bring the entire group together towards the end of the event to reflect on the experience they’ve just had. Elicit common themes and discoveries to identify patterns, share new knowledge, and build a shared understanding of the kind of community that they want to live in.
Provide A Path Forward Powerful conversations fire people up. Create ways for participants to continue the conversation, learn more, and get involved. Engage community partners in generating concrete and timely action steps to share with participants at the end of the event.
Assess and Share Results Use graphic recorders, event surveys, exit interviews or other tools to assess the impact of the experience on participants. Share evaluation data that community partners can use to advance their goals. Dynamic public conversation events are a team effort—celebrate your collective success with a party to acknowledge everyone’s role and contributions.
Here is a handy cheat sheet of the above steps. If you have other tips on how to design powerful public encounters send them my way!
Participatory Budgeting in Pune, India is one of the very few cases of democratic innovations that have taken place in India. It was initiated in 2007 and jointly sponsored by the Pune Municipal Corporation (PMC) and other civil society organisations such as Janwani and Centre for Environment education. The basic...
Tracking people’s political action and political deliberation Mutz comes to a disconcerting conclusion: the two are not readily compatible. On the one hand:
In studies of mass behavior, partisans are typically the “good guys.” They are the ones who always score highest on political knowledge tests, who vote most frequently, volunteer their time and money for campaigns, and basically embody everything that social scientists say they want all citizens to be.
But these hyper-partisans are sorely lacking in other civic areas. Most notably, as Mutz documents, they are significantly less likely to have productive political conversations with people who have different opinions. Why would they, when they already know they are “right”?
The strength of a person’s partisanship may have direct implications for their ability to interact with those who are different. As Mutz explains:
A highly politicized mindset of “us” versus “them” is easy so long as we do not work with “them” and our kids do not play with their kids. But how do we maintain this same fervor and political drive against “them” when we carpool together?
This is the crux of her argument – that a person cannot simultaneously maintain a diverse political network and a robust social network. We each must choose: be political and talk to those who agree with us or be apolitical and interact with people of many views.
The challenge she raises is an important one, and, I agree, one that has generally been overlooked by political theorists and deliberative theorists alike. Reconciling these two types of “ideal citizens” is no small task, but it is not, I believe, an impossible goal.
Mutz sees it as a flaw that our political system asks citizens to be both advocates and thoughtful observers; but – I wonder if the flaw is that we set these traits up as opposites.
Our socialization tells us that in polite company we ought to avoid such contentious topics as politics. But is it really so hard to imagine that with well-developed social skills people could regularly have engaging conversations across difference?
I’m not sure that is so impossible as Mutz imagines.
Certainly, as social beings we are likely to avoid engaging in irreparable fights with our friends and family. And it may be easier to be apolitical in social settings, but it is far from required.
Perhaps this dilemma points to another debate about deliberation – ought it to end in consensus?
If you assume that political talk needs to end in agreement, then debate among partisans who are not of like mind becomes nearly impossible indeed. By definition, each partisan is entrenched in their own view and the requirement of consensus leaves little room for anything but persuasion.
But two partisans, fully embracing an “us” versus “them” mentality, are unlikely to agree.
Modern trends in deliberation shy away from this consensus requirement. While many still see this as the ideal outcome of deliberation, there are theorists and practitioners who equally embrace deliberation as a tool for building understanding, not agreement.
Here, then, the nature of partisan deliberation may become quite different. Rather than (fruitlessly) trying to change each other’s minds, partisans could use the opportunity to better understand each other and to sharpen their own thinking (without necessarily changing their own minds).
Such deliberation is certainly no small task, and it rubs against how we’ve been socialized and how we’ve self-segregated into like minded groups. But it is, I think, possible to be both a partisan and fully open to genuinely hearing the other side.
Last week, NCDD hosted another installment of our Confab Call series, and we are excited to report back about how great the conversation was. We were joined by around 35 members to hear a wonderful presentation from NCDD members Mary V. Gelinas and Susan Stuart Clark titled Planning from the Inside Out: How Brain Science Supports Constructive Dialogue and Deliberation. You really missed out if you weren’t there with us!
Mary & Susan’s talk was incredibly educational and had a lot of useful nuggets of knowledge on what the field of brain science can teach us about making D&D work more effective. We discussed how a poorly structured meeting can activate our fight or flight response, that public comment periods can create severely limiting performance anxiety, and how something as simple as inviting folks to pause for a deep breath can dramatically shift the way participants are connecting in a meeting – plus a lot more. There were so many D&D applications of brain science that we could have spent several more hours more talking about it!
If you missed this Confab Call conversation, we encourage you to check out the recording of the call by clicking here. We also recommend taking a look at Mary and Susan’s slideshow presentations that they were kind enough to share with us, and you can find those by clicking here.
Thanks so much to Mary and Susan for all the valuable information and to all of those who participated in the call!
To learn more about NCDD Confab Calls and find recordings from past presentations, visit www.ncdd.org/events/confabs.
On 8 September 2015, a 20-year struggle culminated in a ruling from the US Department of Health and Human Services that specifically excludes the following from human subject regulation: “Oral history, journalism, biography, and historical scholarship activities that focus directly on the specific individuals about whom the information is collected.”
I see this ruling as a vindication of First Amendment rights, but I don’t think it should be limited to the four named forms of research. People have the right to talk to others and to communicate what they learn. People also have the right to be talkedto. In almost any form of talk, it is possible to violate ethical principles or even laws. For instance, you can commit fraud, libel, conspiracy, or harassment by speaking. But a government requirement to seek prior approval for talk is highly problematic on constitutional grounds and violates liberal principles.
I want to emphasize that I have no personal problem with seeking Institutional Review Board approval for my own research or that of my team. We get IRB approval many times a year. Our own IRB is professional, efficient, and helpful. We have never been rejected or significantly delayed. We have the capacity to handle the paperwork without hardship. My objection is not to our IRB but to federal policies–and I worry about the practical impact on other people in less fortunate circumstances.
Imagine the editor of a newspaper in a police state whose local police authorities are unfailingly polite and helpful, actually trying to support her journalism. This editor must seek prior approval for all her reporting, but it is given cheerfully and quickly. Nevertheless, her freedom has been abridged, as have the rights of the people she might choose to interview. And there is a potential for more concrete harms if the local police are not so benign.
Some Q&A’s:
What about the Tuskegee experiments and other violations of basic human rights conducted under the name of “research”? These are horrifying cases but they do not centrally involve speech. They involve giving or withholding physical treatments. They should be strictly regulated. (By the way, I would also favor the regulation of talk therapies that are comparable to medical procedures, but I don’t think surveys or interviews constitute therapies.)
Can’t you do just as much damage with words as with physical interventions? First of all, yes, you can. But that is a problem with free speech in general, not particularly with research. Journalists and bloggers can do more harm than professors because their audiences are bigger. A thoughtful argument for free speech acknowledges the potential for harm but still defends the First Amendment. Second, the kinds of harms that researchers do with words tend not to be prevented by IRB approval. Social scientists do the most damage when they argue for terrible policies, like mass incarceration, invading Iraq, or slashing taxes in order to raise revenues. IRB have no relevance to those examples. And third, prior censorship is not the best way to handle harmful speech. It is better to criticize, punish or remediate speech after it occurs. Prior censorship puts the burden in the wrong place and gives too much power to the regulators. It prevents information from even being collected, thus precluding speech that might turn out to be highly valuable.
What about research on children and prisoners? When a research subject is vulnerable, the ethical demands rise. I am not unalterably opposed to IRB review of research involving minors and prisoners. However, I remain skeptical even in those cases. First, children and prisoners have the right to be studied and to be understood. Although they can be harmed by research that (for instance) violates their privacy, they can also be harmed by rules that discourage scholars from studying them. Our presumption should favor speech, not block it. Second, prior review is only one possible approach to protecting vulnerable populations. Another option is to publish rules that guide matters like obtaining permission from minors and prisoners and then subject scholars to sanctions when they violate those rules. Again, prior review is dangerous because it prevents information from being collected, and that power can be abused.
Won’t universities be vulnerable to lawsuits unless they closely monitor their researchers’ interactions with subjects? I do not understand the relevant law well enough to know whether, if Prof. A harms a subject by interviewing her, Prof. A’s institution could be liable for damages. But even if that is the case, the solution is not to require prior permission for research that involves talk. I’d rather see the law put all the responsibility on Prof. A.
Free speech is under threat in universities today. One little part of the threat is political correctness of various sorts, which leads to short-sighted policies and decisions. But much larger threats are bureaucratic: the erosion of tenure, excessive IRB review, too much influence by funders, too much control by central administrations who are too risk-averse and too concerned about reputation. The HHS decision about oral history and journalism is a step in the right direction, but I fail to see the distinction between these forms of talk and many others that are still reviewed by IRBs.
We are pleased to share the announcement below about a great online event this Oct. 22-24 that NCDD members get a 30% discount on. NCDD Member Tim Bonnemann of Intellitics shared this announcement via our great Submit-to-Blog Form. Do you have news you want to share with the NCDD network? Just click here to submit your news post for the NCDD Blog!
As some of you may know, the International Association of Facilitators (IAF) is organizing International Facilitation Week this coming week, October 19-25. Its purpose is ”to showcase the power of facilitation to both new and existing audiences and to create a sense of community among facilitators and their groups worldwide.”
For the third year in a row, Intellitics is involved in organizing a parallel online unconference focused on “the art and practice of facilitating in virtual environments”. Topic brainstorming will kick off early next week, and sessions will take place over the course of a 48-hour window between Thursday evening and Saturday. All sessions will be documented and the results shared with all participants.
While the event remains participant-driven and not-for-profit, we’re making a few changes to the funding model this year, asking all participants for a small monetary contribution. The regular price is $24/person. However, you’ll have until Monday evening at midnight Pacific Time to take advantage of discounted early bird rates. NCDD members can use the discount code “NCDDonline” to get 30% off any available ticket.
If you click through our 2013 event site, you’ll find the list topics that emerged then. Some really interesting and useful stuff there.
Whether you’re already an expert or still completely new to online facilitation, this is a great opportunity to share, learn and make new connections. Once again, it’s shaping up to be a very international crowd.
As we mentioned earlier this year, we are encouraging our NCDD members to participate in International Facilitation Week, a week-long event showcasing and celebrating the power of facilitation that is catalyzed by the International Association of Facilitators. The week starts today, October 19th and runs through October 25th, so we wanted to send out a little reminder to our community to join in!
If you’re looking for events in your region, you can check out the running list of happenings that IAF created by clicking here. The good folks at Intellitics – one of our of NCDD organizational members – is also hosting an Online Facilitation Unconference from Oct. 22nd-24th, so make sure to check them out too!
We also encourage you to follow this week’s conversation and events on Twitter! You can follow the handles @FacWeek and @IAFacilitators, and search the hashtag #FacWeek to join in.
(Milwaukee) I’m at a conference about responsiveness, which uses the following as the opening definition, for discussion:
Being responsive (primarily to others, but we might also think about being responsive to the non-human world) involves being open to being moved or transformed by what others convey and do, especially in the course of the shared activity of living together (which includes working out the terms by which we live together).
I wrestle with two questions: 1) Is responsiveness a virtue? (Could we say that someone was too responsive?) 2) Should we understand responsiveness in terms of change? For instance, do we need to see a change in a person’s opinions—or at least in her understanding of another person’s opinions—to infer that she was responsive?
Both questions arise in cases when someone fails to change her mind at all when exposed to another person’s views. Could that failure to change reflect a reasonable lack of responsiveness? Or could we say that she was responsive, yet the other person simply failed to be persuasive, so there was no change?
There are also circumstances when people genuinely change their opinions, yet they don’t quite seem “responsive.” For instance, perhaps a person is deeply insecure or subservient and comes to believe what others say just because they have said it. I am not sure that counts as responsiveness—or if it does, then responsiveness is not a virtue.
For what it’s worth, I am inclined to think that responsiveness is a virtue—meaning that it is intrinsically worthy, even though it can be trumped by other virtues. For one thing, we can be wrong; so being responsive means being open to correction. In that sense, responsiveness shouldn’t be measured by whether we change; we must simply be open to the possibility of changing. But second, responsiveness is a virtue because it means receptivity to the world and to other people, or mindfulness. It is a condition of having a rich inner life and of enjoying the world around us. For that reason, I am inclined to think that responsiveness is a virtue for all people; even those who suffer worst from injustice are better off being responsive, to the degree that is possible.
Finally, I suspect that whether a person is responsive is probably a function of some combination of:
The circumstances of the discussion. (How many people, how much time they have to talk, why everyone is present, who is represented, etc.)
A person’s tendency to be responsive or unresponsive, which is perhaps a trait we can teach.
The person’s views–for instance, Stalinists are less responsive than liberals.
The topic: some subjects are more amenable than others to being discussed in responsive ways.
While there continue to be debates around the ideal outcome of deliberation, a common conception is that deliberation ought to arrive at consensus.
That is to say, when issues arise in a democratic society, citizens ought to come together, share and discuss their knowledge, arrive at consensus, and collectively take action to address the issue. While this is, of course, no small task in a pluralistic world, coming to consensus is a worthy endeavor.
I was struck, then, by Habermas’ framing of consensus in Moral Consciousness and Communicative Action
By entering into a process of moral argumentation, the participants continue their communicative action in a reflexive attitude with the aim of restoring a consensus that has been disrupted. Moral argumentation thus serves to settle conflicts of action by consensual means. Conflicts in the domain of norm-guided interactions can be traced directly to some disruption of normative consensus.
This is different from how I typically think of consensus. I take for granted that people have different views and experience – that is, I never imagined there would be consensus to begin with.
Habermas, on the other hand, sees consensus as the norm. This has implications subtly different from seeing consensus as an ideal: Rather than a tool to achieve the seemingly impossible, dialogue is simply a tool for restoring the expected state.
This has further implications for the value of deliberation and consensus. Habermas continues:
Agreement of this kind expresses a common will. If moral argumentaion is to produce this kind of agreement, however, it is not enough for the individual to reflect on whether he can assent to a norm. It is not even enough for each individual to reflect in this way and then register his vote. What is needed is a “real” process of argumentation in which the individuals concerned cooperate. Only an intersubjective process of reaching understanding can produce an agreement that is reflexive in nature; only it can give the participants the knowledge that thy have collectively become convinced of something.
Or more simply, as Habermas writes earlier in Moral Consciousness: