The ego of public life, part III

In July of 2013, I started writing publicly every (work) day. Then, after four and a half years, in November 2017, I stopped.

There are a lot of reasons why I started writing — and a lot of reasons why I let the habit go.

I was re-finding myself in 2013. After my father passed away in early 2012, I was absolutely shattered. I spent at least a year and a half just wandering the void; existing in the world without really living in it.

When at last I was ready to start thinking about picking up the pieces, I found I had become a very different person than I had been before. More caring, more compassionate, more acutely aware of the silent struggles we’ve all gotten so good at hiding from the world. And I felt more strongly than ever the need to put my own voice, skills, and energy to work towards the ongoing task of repairing the world.

This was a quandary for me. I’d long been committed to social justice; to doing what I could to make the world just a little bit better than I found it. But, at the same time, I had come to deeply internalize the belief which was consistently reinforced through so many of my experiences in the world: my voice didn’t matter. I didn’t matter.

I had aimed to put my time and energy towards good work simply because that was the right thing to do. It was laughable to think that anything I could do would ever amount to anything or that anyone would ever care for my opinion or insight.

It’s the sort of paradox which only makes sense within the bounded logic of one’s own head. I’d worked hard to elevate the agency of others; I’d argued that the voices and perspectives of all people are critical to building a more just world; I’d put so much of myself into advocating for these ideals — but I had never really believed them. How could I, if I didn’t believe in myself?

In my first post back in 2013, I described this challenge in relation to my plan to start writing publicly:

My struggle with blogging is that…in many ways, it requires a lot of ego. Well, I would say ego, but another may generously say “agency.” It requires standing up and saying, “I do have something to say, and I believe it’s worth your time to listen.” And that can be a lot to muster.

I see this challenge more broadly in the idea of being an active citizen, of truly engaging in public life…Even in smaller acts of engaging. To actively contribute to your community means believing that you have something to actively contribute.

Over the years, this sense of egoism continued to be the hardest struggle for me. Finding time and topics weren’t always easy, but those paled in comparison to the more fundamental challenge of constantly putting myself out there. Of acting like I had something worth saying even when I felt as though I were nothing at all.

But it was a good habit. It made me a better writer. It made me a better thinker. And doing all this writing publicly helped me find my voice. It helped me discovered who I am and showed me that, indeed — words do matter. Much to my surprise, I found that sometimes even my poor, broken words could help.

So I kept writing.

As foolish, egotistical, and self-important as it seemed. I kept writing.

But things changed over the years. I got busier with graduate school, I had other writing tasks I needed to prioritize, I needed to pass my qualifying exams and propose my dissertation. I have no end to my list of practical excuses.

There are reasons and there are reasons, though. Fundamentally, I was scared. I started meeting strangers who would seek me out to tell me how much they loved the way I write; who would tell me that I had somehow managed to put into words something they had been thinking or feeling. I started getting more pushback on every sloppy mistake I made as I rushed to fulfill my self-imposed quota of posting every single day. I started to more deeply appreciate the consequences of my words as actions — while it still seems impossible to imagine, I found that my voice did have power.

As I grappled with these issues in mid-2017, I reflected:

In some ways, public writing feels even more egotistical than before. Being a doctoral student raises the stakes of self-importance; I’m declaring a value for my contributions through my occupation before I even open my mouth. Doctoral students may be nobody in the fiefdoms of academia; but it remains a fairly fancy calling to the rest of the world. I can hardly consider myself to be a nobody while laying claim to the capacity to someday contribute to human knowledge.

This was a lot to take in. How could my voice matter? In what universe would people begin by assuming I was possessed by a comfortable air of self-confidence? What did it mean for me — a person holding so much privilege in this world — to be taking up space?

My writing started to feel like less of an exercise of civic duty and self-discovery and more of a venue for self-aggrandizement.

At the same time, I was becoming less impressed with the quality of my writing overall. I’d gotten tired, lazy — relying on tired tropes of self-righteousness without thorough thought or depth. This tone was popular in some circles, but it did little to advance the sort of dialogue I want to pursue. It didn’t reflect the sort of writer, scholar, or person I wanted to be.

So I stopped.

I’d once needed to find myself through writing in public and then I needed to find myself by reflecting in private.

But I’ve missed this. I’ve missed the intentional thought that comes from public writing. I’ve missed the ongoing learning I’ve gained through on- and offline conversations about my posts. I’ve missed hearing thoughtful criticism of my views and my writing — I remain grateful to every person who has trusted me enough to tell me when they think I’m wrong or when I could have expressed myself better. I’ve missed making time to think about things beyond what’s required of me.

Over the last few weeks, I’ve continually caught myself “writing in my head” as I used to do all the time. I’m not quite sure where that voice went in the fervor and anxiety of the past year, but I’ve started to realize that I need and value this space. Something has changed in me once again, it seems.

All of this is to say: I’m back. I won’t be posting every day, but I will be posting regularly — at least once a week.

I will write about science, math, social justice, and democratic theory. I will write about mental health and graduate school and random facts I picked up somewhere. I will write about whatever I need to say that week.

As always, I invite your thoughtful reflections as I continue this journey. We will certainly not always agree, but I will value your perspectives and consider your arguments seriously and genuinely.

They say that democracy is dead — that people can’t talk about anything of import any more. But I don’t believe that. I refuse to believe that. Democracy’s not dead — it’s only resting.

I look forward to learning from you all.

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Reflecting on Service

I was very honored to receive Northeastern’s Outstanding Graduate Student Award in the area of community service. As part of that award, I was asked to write a statement of my personal philosophy regarding service. To be honest, I found the prompt challenging as I don’t really consider most of my efforts “service” in the traditional sense — I’d be more inclined towards Harry Boyte’s term of public work — nevertheless, here is what I wrote:

This world is what we make it. Our societies, our monuments, our every day encounters – these are the product of human energy and interaction. In a very real sense, we build this world; we shape it in ways both great and terrible. As individuals, we are limited and finite, but together our collective capacity spans the long arc of human civilization. With this awesome power weighing upon our collective shoulders, we are left with a seeming simple but important question:

What should we do?

The brevity of this question belies its depth; each word has an important role to play:

  • What: What are the specific actions to be taken?
  • Should: What are the right actions and what are the right criteria for determining those actions?
  • We: Literally you and I. The humans writing and reading this letter. We each have a role to play in shaping the world around us. Our voices, perspectives, and actions matter. And of course:
  • Do: It is not enough to determine the appropriate actions, we must actually take them.

I like this question because it gives agency to both individuals and the communities to which they belong. As members of a society we should neither act with blind individualism – doing whatever we want whenever we want it – nor should we completely withdraw from public life, abdicating our responsibility to add our unique ideas and perspectives to the collective challenge of tackling complicated problems.

We each have a responsibility to share our voices; to roll up our sleeves and engage in the work; but perhaps even more importantly – we have a responsibility to ensure that the voices of those around us are heard; to build spaces where everyone can participate.

This duality is important because as individuals we play different roles in different contexts. As a first-generation-to-college woman in a STEM discipline, I’ve spent much of my life being told that my voice didn’t matter, that Ididn’t matter. Yet, as a highly educated white person, I still benefit from a lot of power and privilege. All of those identities are integral to who I am, and they each come into play in different settings – sometimes I need to be loud and vocal, and sometimes I’d do better to let others speak. At the end of the day, it isn’t about me – it’s about the strength of our collective endeavors.

This essay is supposed present my personal philosophy of service. As you may have gathered by now, I have a hard time with that prompt. To me, the word “service” invokes images of parachuting in for short-term efforts – ideally under the auspices of someone from the community who actually knows what’s needed. There is nothing wrong with that type of service; it’s important work if done well. But I prefer Harry Boyte’s term “public work.” We are each members of many, overlapping communities and our collective work is needed to build and maintain those communities. It is “service” insofar as it is service to the collective good, but it is work– it is the time, energy, and thought that goes into co-creating our shared world.

My personally philosophy, then is to perpetually ask, answer, and act on the question of “what should we do?” I put my energy towards building relationships of mutual trust, I put my time towards the collective work we agree must be done, and I put my financial resources towards causes I don’t personally have the expertise to support. I do my best to be a good citizen of my many communities – to listen, learn from, and support others while they listen, learn from, and support me. I try to build spaces where everyone knows they are welcome, where conflict doesn’t fester, and everyone accepts each other’s good intentions. To engage to the best of my ability in the unglamorous, every day tasks of associated life.

John Dewey writes that we must all “learn to be human” – that we must each develop “an effective sense of being an individually distinctive member of a community; one who understands and appreciates its beliefs, desires and methods, and who contributes to a further conversion of organic powers into human resources and values.” I am continually learning to be human.  I just want to get good things doFacebooktwittergoogle_plusredditlinkedintumblrmail

The Cost of Visibility

Listening to an interview yesterday with Susan Striker, Associate Professor of Gender & Women’s Studies and author of the (recently updated) book Transgender History, I was struck by the core of her argument:

Transgender people have always been around, it’s just that now they are more visible than they used to be.

And they are visible – just last week, five openly transgender candidates won local or state elections. But such recently visibility shouldn’t be confused with “newness.” This isn’t some hot modern trend, but an intrinsic element of human nature that can be traced back throughout western civilization.

And perhaps paradoxically, at a time when advocacy for gay and lesbian rights has come so far, when the same-sex marriage is universally legal – transphobia and transmisogyny are on the rise.

Striker argues that this is the result of visibility – being out has serious costs in a world that prefers you stay hidden.

It’s a double-bind, really – there is well documented evidence that staying closeted results in real psychological and physical damage, yet the costs of being open – individually and collectively – are high.

This week is Transgender Awareness Week, an opportunity, as GLAAD says, to “raise the visibility of transgender and gender non-conforming people, and address the issues the community faces.”

Yet, it’s no accident that this week culminates with Transgender Day of Remembrance – a day to recognize and morn those who have lost their lives to anti-transgender violence.

Visibility has its costs.

And that, perhaps, is what make some of the critiques of the transgender community seem so laughably strange to me. Transgender people are harassed, harmed, and go through a whole lot of difficult stuff in the process of becoming themselves. Why on earth would anyone put themselves through that if the costs of remaining hidden weren’t higher than the costs of being seen?

Visibility has it’s costs, yes, but it’s also critically important.

It’s important for individuals because of the real harm caused by staying hidden, and it’s important for communities because this is how things change. Because as long as the norm continues to go unchallenged, more people will have to remain hidden; more harm will be done.

I am so impressed by the work of my transgender brothers and sisters. I don’t know where they find the strength to engage in this difficult work, to face such tremendous hate, every day.

Transgender Awareness Week is an opportunity for the transgender community to be visible, yes, but it’s also an opportunity for all us cisgender allies to ask ourselves, seriously and critically, what we have done to make a difference. What have we done to elevate the voices of transgender people, and what have we done to lower the cost of visibility; to educate and inform ourselves and those around us.Facebooktwittergoogle_plusredditlinkedintumblrmail

Polls and Partisanship

A recent poll found that 37% of evangelicals are more likely to vote for GOP Senate candidate Roy Moore following allegations of sexual misconduct against him.

That makes for a nice clickbait headline.

It sounds appalling, and it is appalling, though perhaps not for the reasons one might think.

First, some details on the poll itself: it was fielded by JMC Analytics. A firm, for what it’s worth, given a ‘C’ ranking by FiveThirtyEight. It was a landline poll, with a 4.1% margin of error.

The question alluded to in the lede read: “Given the allegations that have come out about Roy Moore’s alleged sexual misconduct against four underage women, are you more or less likely to support him as a result of these allegations?”

Among all respondents, 29% responded that they were more likely to vote for Moore, a number which rises to 37% when considering the responses of self identified evangelicals. (Incidentally, 28% of evangelicals said the allegations made them less likely to vote fore Moore.)

It’s further notable that there is no gender variation in response to this question. 28% of men and 30% of women report being more like to vote for more, 39% of men and 37% of women report being less likely, and 33% of men and 34% of women say it makes no difference.

The poll asks no questions about why respondents are more or less likely to vote for Moore, though JMC’s results summary gestures towards a possible explanation:

Those more likely to support Moore over the allegations favor him over Jones 84-13%. However, the numbers are just as polarized (81-9% for Jones) among those who say the incident makes them less likely to support Moore.

This poll result isn’t about religion, it’s about partisanship.

That’s not to say those who support Moore are just dirty partisans who need to get their priorities in order. Indeed, if I may venture a guess, I’d imagine that supporters who find themselves on the side of “more likely” interpret this whole thing as a partisan stunt meant to weaken the Republican party.

Importantly, such a view does not intrinsically require doubting victims’ legitimacy – indeed, it might better be interpreted as a doubting our collective democratic legitimacy. It’s not a sign of a healthy democracy when people – of all parties – imagine our national politics to have the cloak and dagger character of House of Cards.

That makes me sad.

It makes me sad that we’re so caught up in the politics of partisanship that we can’t engage seriously with the real work of democracy; of working together to figure out how we all get by in this messy world.

Headlines and memes which indicate that Republicans or Evangelicals support child molestation do a disservice to democracy.

They make me tired. We have serious work to do.

And some of that serious work stems from the fact that there are terrible people in all parties. Seriously, there are terrible, abusive men everywhere. Everywhere. We can’t pretend that such abuse is relegated to one party, one state, or one denomination.

The first step, as they say, is admitting we have a problem.

With any hope, there is a great reckoning coming. As we finally start listening to women, and believing women, and building a non-patriachial society where such terrible abuse isn’t built into the fabric.

But as part of that reckoning, we’ll need to figure out how to collectively respond when abuses by celebrities, politicians, and other men of power, come to light. Neither steadfast solitary nor internet-mob panic seem the optimal way to go.

Personally, I’d like to see Alabama Republicans given the opportunity to replace Roy Moore on the ballot. Turns out he’s a terrible person. That happens some times. Reschedule the general if you need to. The system should support voter choice, not constrain it. I’d like to see a system which allowed voters to respond to this issue in a thoughtful, responsible way.

After all, while I wish this abuse were an isolated incident, if we’re being honest with ourselves, we’d know – this is going to happen again, and it could happen with a candidate from any party.Facebooktwittergoogle_plusredditlinkedintumblrmail

Polarization, heuristics, and the 24 hour news cycle

Skeptics of the democratic ideal of self governance often point to the almost laughable impracticality of the vision. People are simply bad at being knowledgeable and making well-informed judgements.

Notably, this concern needn’t inherently be a slight. While the most elitist of skeptics will judgmentally decry the dreadful specter of “the masses” for perceived failings of willful ignorance or stupidity, some scholars offer a more nuanced view.

Consider, for example, the post-WWI writing of journalist Walter Lippmann. While his rhetorical flourishes reasonably earned him a reputation as an elitist and a technocrat, the full thread of his argument is much more subtle.

Lippmann – who had been intimately acquainted with propaganda efforts during the war – was notoriously concerned about giving too much power to “the public;” that “uninformed, sporadic mass of men” who will “arrive in the middle of the third act and will leave before the last curtain, having stayed just long enough perhaps to decide who is the hero and who the villain of the piece.”

But despite the colorful imagery, his argument wasn’t that the vast mass of men were too lazy or stupid to be entrusted with the vital task of democracy. Rather, his argument was simply that  no single person could ever have the capacity to be all-knowledgeable on all things.

There is just too much.

Reasonably lacking in the time to perfectly master all of human knowledge, every single person is left to make the best decisions they can by drawing heavily from existing knowledge, perceptions, and instincts.

Lippmann, incidentally, coined the word “stereotype” to describe the phenomenon.

As social psychologists will tell you, “stereotyping” is not inherently bad. As beings constantly bombarded by information, we literally couldn’t function if we constantly had to reconstruct our basic understanding of everyday objects and encounters. We couldn’t live without heuristics.

But, they can also become problematic if we become too rooted in our thinking, if we don’t have or take the time to periodically push past our heuristics.

Political polarization is just one example of this. It is too easy, too easy, to heuristically label people who agree with you as “good” and people who disagree with you as “bad.” A mild version of this may be helpful in some cases of electoral politics – knowing that a candidate of party X supports the political platform I generally support is arguably meaningful information. But it most certainly becomes problematic when this heuristic labeling seeps into our every day life and every day encounters.

Markus Prior argues that polarization is an outcome of an increasingly efficient media environment. When people aren’t all “accidentally” exposed to the same evening news – as they were when the evening news was literally the only thing on TV – people tend to self-select into separate, biased news spheres.

Perhaps worse, they self-select out of news consumption all together. After all, there are far more enjoyable things to watch than the constant depressing drudgery of current events.

This causes a perfect storm for polarization – most people are generally uniformed, and when they peak their head up to get a sense of what’s going on, they make quick judgements inferred from a media outlet specially curated to cater to their existing beliefs.

There’s a reasonable amount of psychological and political literature to reinforce this story, but, I think, we lose something if we forget the Lippmann view.

The problem, Lippmann would argue, is not the stereotypes themselves, it’s the thoughtless and broad application of them which results from not having enough time to do otherwise.

In other words, while the wide variety of media options may lend themselves to polarization, the constant, 24-hour avalanche of news coverage is perhaps a bigger problem. It is literally impossible to keep up, to take it all in and study every issue in a thoughtful, non-biased way.

In the absence of time for such activity, and buried in our own personal pressures of work of and life, we adapt as best we can by making quick, vaguely informed decisions motivated largely by our pre-existing beliefs.

It’s not that “the public” can’t be trusted, Lippmann would argue, it’s that we all put too much faith in our own ability to rise above such challenges. It is always “other people” who are politically foolish. We – and the people we agree with – are, of course, more enlightened.

As if anyone has the ability to keep up with all the news.

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Interaction Dynamics and Persuasion Strategies

I recently read Chenhao Tan et al’s 2016 WWW paper Winning Arguments: Interaction Dynamics and Persuasion Strategies in Good-faith Online Discussions, which presents an interesting study of the linguistic features of persuasion.

Coming from a deliberative background, the word ‘persuasion’ has negative connotations. Indeed, Habermas and others strongly argue that deliberation must be free from persuasion – defined roughly as an act of power that causes an artificial opinion change.

In its more colloquial sense, however, persuasion needn’t be so negatively defined. Within the computer science literature on argument mining and detection, persuasion is generally more benignly considered as any catalyst causing opinion change. If I “persuade” you to take a different route because the road you were planning to take is closed, that persuasion is not problematic in the Habermasian sense as long as I’m not distorting the truth in order to persuade you.

Furthermore, Tan et al gather a very promising data set for this investigation – a corpus of “good faith online discussions” as the title says. Those discussions come from Reddit’s Change My Mind forum, a moderated platform with explicit and enforced norms for sharing reasoned arguments.

Each thread starts with a user who explicit states they want to have their opinion changed. That user then shares said opinion and outlines their reasoning behind the opinion. Other users then present arguments to the contrary. The original poster then has the opportunity to award a “delta” to a response if it succeeded in changing their opinion.

So there’s a lot to like about the structure of the dataset.

I have a lot of questions, though, about the kinds of opinion which are being shared and changed. Looking through the site today, posts cover a mix of serious political discussion, existential crises, and humorous conundrums.

The all time most highly rated post on the site begins with the opinion, “Strange women lying in ponds distributing swords is no basis for a system of government.” So it’s unclear just how much we can infer about debate more broadly from these users.

However, Tan et al, intentionally restrict their analysis to linguistic features, carefully comparing posts which ultimately win a “delta” to the most similar non-delta post responding to the same opinion. In this way, they aim to “de-emphasize what is being said in favor of how it is expressed.” 

There’s a lot we lose, of course, by not considering content, but this paper makes valuable contributions in disambiguating the effects of content from the effects of syntactic style.

Interestingly, they find that persuasive posts – those which earn a delta from the original poster – are more dissimilar for the originating post in content words, while being more similar in stop words (common words such as “a”, “the”, etc). The authors are careful not to make causal claims, but I can’t help but wonder what the causal mechanism behind that might be. The similarity of content words matched by the dissimilarity of stop words seems to imply that users are talking about different things, but in similar ways.

There’s a lot of debate, though, about exactly, what should count as a “stop word” – and whether stop word lists should be specially calibrated for the content. Furthermore, I’m not familiar with any deep theory on the use of stop words, so I’m not sure this content word/stop word disjunction really tells us much at all.

The authors also investigate usage of different word categories – finding, for example, that posts tend to begin and end with tangible arguments while become more abstract in the middle.

Finally, they investigate the features of users who award deltas – e.g., users who do change their mind. In this setting, they find that people who use more first person singular pronouns are more likely to change, while those using more first person plurals are less likely to change. They posit that the first person plural indicates a sort of diffuse sense of responsibility for a view, indicating that the person feels less ownership and is therefore less likely to change.

I’d love to see an extension of this work which dives into the content and examines, for example, what sorts of opinions people are likely to change – but this paper presents a thought-provoking look the persuasive effects of linguistic features themselves.Facebooktwittergoogle_plusredditlinkedintumblrmail

Text as Data Conference

At the end of last week, I had the pleasure of attending the eighth annual conference on New Directions in Analyzing Text as Data, hosted by Princeton University and organized by Will Lowe, John Londregan, Marc Ratkovic, and Brandon Stewart.

The conference had a truly excellent program, and was packed with great content on a wide variety of text analysis challenges.

There were a number of papers on topic modeling, including work from my colleague Ryan Gallagher on Anchored correlation explanation: Topic modeling with minimal domain knowledge. – a really cool, information-theory approach to topic modeling.

Luke Miratrix also presented joint work with Angela Fan, Finale Doshi-Velez on Prior matters: simple and general methods for evaluating and improving topic quality in topic modeling, an approach which aims to approve upon standard LDA by using priors to promote informative words.

I also really enjoyed Hanna Wallach’s presentation on A network model for dynamic textual communications with application to government email corpora, which introduces the Interaction-Partition Topic Model (IPTM), which combines elements of LDA with ERGMs.

There were also a number of talks reflecting and improving upon the ways in which we approach the methodological challenges of textual data.

Laura Nelson argued for a process of computational grounded theory, in which textual analysis helps guide and direct deep reading, but in which the researcher stays intimately familiar with her corpus.

Justin Grimmer presented the great paper, How to make causal inferences using texts, which presents a conceptual framework for making causal inference using text.

For my own research, Will Hobbs might get the prize for method I’d most like to use, with his paper on Latent dimensions of attitudes on the Affordable Care Act: An application of stabilized text scaling to open-ended survey responses. He presents a very clever method for scaling common and uncommon words in order to extract latent dimensions from short text. It’s really cool.

And, of course, Nick Beauchamp presented work done jointly with myself and Peter Levine on mapping conceptual networks. In this work, we present and validate a model for measuring the conceptual network an individual uses when reasoning. In these networks, nodes are concepts and edges represent the connections between those concepts More on this in future posts, I’m sure.

Finally the session titles were the absolute best. See, for example:

  • How Does This Open-Ended Question Make You Feel?
  • Fake Pews! (a session on religiosity)
  • America’s Next Top(ic) Model
  • Fwd: Fw: RE: You have to see this paper!

Well played, well played.

Many thanks to all the conference organizers for a truly engaging and informative couple of days.Facebooktwittergoogle_plusredditlinkedintumblrmail

Me Too

I woke up this morning to a flood a #MeToo comments, as women from all spectra of my life stepped forward to share their personal stories of sexual abuse and harassment; stories of being silenced, of not being believed, of being told it was their fault, of normalizing the incessant stream of misogyny.

It’s a powerful campaign, and – at least in my feeds – has successfully emphasized how wide-spread these experiences are. Yes, all women have suffered some form of abuse or harassment. All women.

To be honest, it was more than I was prepared to handle on a Monday morning. Of course, I am glad to see these issues gaining mainstream attention, and I’m hopeful that the current wave of shock and indignation will ultimately lead to greatly needed change. But…reading about sexual assault and harassment is not my ideal way to start the day.

I don’t want to think back to remember just how young I was when I was first harassed. 9? 10, maybe? Before then, my memory is too fuzzy to be reliable.

I don’t want to figure out how old I was when strange men regularly took to following me down the street, making comments far too inappropriate to be repeated here. I may as well ask how old I was when I started going out alone – harassment is so indelibly intertwined with the way I experience the world.

And I certainly don’t want to think back to my own stories of assault. Stories I’m barely prepared to whisper privately, much less share publicly. I don’t have energy for that today.

I don’t want to think about such things, and I don’t want to relive such things, except on my own time on my own terms. I’m glad to see so many women empowered to share their stories, and I’m glad to see so many men seeming to take their words seriously. But at the same time, I just want to yell:

YES, OF COURSE, ME TOO.

These experiences happen to all women, and it shouldn’t take a flood of “me too” for us to admit we have a problem. We shouldn’t be forced to relive our traumas, or prove our traumas, or justify our traumas. It shouldn’t be solely on women to fight this battle. We shouldn’t be have to say, “me too.”

Ringing in my ears are the words of Shakespeare’s Desdemona. Shortly before her husband murders her in retribution for imagined infidelity, confronted with increasing abuse and a situation beyond her control, she shakes her head and sighs:

Oh, these men, these men.

Desdemona is caught in a double-bind. She can neither speak up nor stay silent. She is alone and truly powerless to act.

There are so many levels of horror to assault. The act itself is an abuse beyond accounting, but there’s also the fact that many women are assaulted not by some shadowy stranger but someone that they know. Many women are forced to live in contact with their abuser, picking up the pieces of their life as though nothing happened at all. Seeing him succeed in life while leaving behind a restless wake of harassment charges.

Too often, the actions of these abusers are an open secret. Everybody knows. Women try to warn each other off, knowing that open complaints will only result in retribution while doing nothing to harm the assailant. The men know, too. Nothing is done.

And that big nothing only makes it more clear who has the power, who is protected.  Women continue to suffer, surrounded by a sea of men who claim to care but who fail to act.

Scattered in among the “me too” posts have been a number of men offering their support and solidarity. I appreciate many of these. I know a lot of genuinely good men who I’m glad to see in the fight.

But, there’s also another type. As one Twitter personality put it: “ok. its happened. a man who sexually assaulted me has faved another woman’s tweets about calling out harassment and assault.”

I’m hardly surprised. I know some of those men, too.

The problem isn’t a few bad apples who go around assaulting women at the drop of a hat. It isn’t simply about identifying the most virulent harassers and bringing them to justice.

The problem is a culture in which men feel entitled to sexual attention; in which they commit abuse without even knowing it. Or, at least, without the slightest acknowledgement that their actions were problematic.

As long as assault and harassment can be written off as “boys being boys,” as long as it’s a possibility that “she was asking for it,” as long as men fail to call each other out for inappropriate behavior and allow abusive men to go unchallenged amongst us, we will perpetuate a culture of abuse – no matter how many women come forward to share their stories and to say, yes –

Me too.Facebooktwittergoogle_plusredditlinkedintumblrmail

On Soap and Apologies

This weekend, Dove soap was forced to pull a Facebook ad which appeared to show a black woman miraculously turning into a white woman as a result, presumably, of the purifying power of their soap.

The full narrative here is, of course, complicated. As Lola Ogunyemi, the black model featured at the top of the ad explains:

There were seven of us in the full version, different races and ages, each of us answering the same question: “If your skin were a wash label, what would it say?”

So, you can see, perhaps, where Dove was hoping to go with this ad. The intended narrative wasn’t about a black woman cleansing herself into a white woman, but about how, despite our seeming differences, we all have skin and therefore all need to buy soap.

It’s not the worst pitch I’ve ever heard.

The problems here, however, are many. The version of the ad which garnered so much attention featured only three women from the apparently diverse cast and began with Ogunyemi transforming into a white model.

This in itself is enough to raise concern. There is, unfortunately, a long history of racism in soap ads. See, for example Cook’s Lighting Soap and Vinonlia Soap. And such problematic advertising isn’t just in the past: in 2011, Dove had to remove another ad which seemed to imply that black skin was “dirty” while white skin was “clean.”

So you can see, perhaps, why the ad caused so much offense.

As Ogunyemi said, “There is a lack of trust here, and I feel the public was justified in their initial outrage.”

And if the ad wasn’t bad enough, I personally was rather disappointed in Dove’s apology:

As a part of a campaign for Dove body wash, a 3-second video clip was posted to the US Facebook page which featured three women of different ethnicities, each removing a t-shirt to reveal the next woman. The short video was intended to convey that Dove body wash is for every woman and be a celebration of diversity, but we got it wrong. It did not represent the diversity of real beauty which is something Dove is passionate about and is core to our beliefs, and it should not have happened. We have removed the post and have not published any other related content. This should not have happened and we are re-evaluating our internal processes for creating and approving content to prevent us making this type of mistake in the future. We apologize deeply and sincerely for the offense that it has caused and do not condone any activity or imagery that insults any audience.

Giving the impression – accidental or not – that you think black skin is dirty goes far beyond “missing the mark.”

As a reformed marketer who used to get homework assignments to write brand apologies in grad school, I’ve been thinking about what kind of apology I would have penned.

The problem, I think, with the actual apology, is that it tries too hard to remain neutral. It is seeped in meaningless, corporate language that comes off as insincere and primarily aimed at minimizing PR damage. It doesn’t really say “we care” so much as it says, “please don’t stop buying our products.”

In some senses, this is a wise strategic maneuver. Politics of any kind has long been considered the third rail of advertising, and conventional wisdom says that political stances should be avoided at any cost.

The problem is, that doesn’t work in a world where everything is political. It doesn’t work in a world where failing to say anything isn’t neutral, but tacitly complicit. In world where black men are being murdered in the street and incarcerated at alarming rates, you can’t respond to concerns of racism with a shruggie and an “our bad.” If you want to apologize, you need to do more than that.

Interesting, another story in the headlines this weekend came from the NFL, where Vice President Pence walked out of a game after some players knelt during the national anthem. Afterwards, I was struck by the statement of 49ers player Eric Reid:

This is what systemic oppression looks like – a man with power comes to the game, tweets a couple things out and leaves the game with an attempt to thwart our efforts.  

And in many ways, that’s what the Dove ad – and the inevitable “racist or not?” debate that followed – comes down to.

This is what systemic oppression looks like.

It’s not Dove’s fault they made an ad that was interpreted as racist. It is the collective fault of a society in which white is implicitly assumed to mean better. Of a society in which certain perspectives and narratives are constantly and consistently marginalized and pushed out of the collective consciousness. How many people of color worked on that Dove ad, do you think? How many people of color were involved in the concept? In the editing?

The ad isn’t the disease, it is a symptom.

As I’ve been thinking about it, I’ve become even more disappointed that Dove didn’t take advantage of the opportunity. That they didn’t apologize more fully and meaningfully. The ad was problematic, sure, but if they were serious about being a bastion of diversity, the mistake also set them up for heroism.

They could have come out so strong on this, could have come out acknowledging that they failed – that we all fail, because we’re embedded in a system of white supremacy where it’s easy, from a position of privilege, to miss the offense you can cause. Because no advertisement has ever implied that “people like you” are dirty, it never crossed your team’s mind that this could be a concern.

They could have said that they’re doing their best to unlearn harmful social norms, to educate themselves to do better in the future. They could have said that mistakes are inevitable, and they appreciate people calling them out when they happen. They could have said that we’re all a little bit racist because we live in a racist society. They could have said they’re doing their best to change that, to fight against it every day.

They could have said so much in their apology. They could have said so much more than a half-hearted “missed the mark.” They could have – and they should have. That’s what I would recommend if I were on Dove’s PR team.

Of course – this may be the reason I don’t work in corporate advertising.Facebooktwittergoogle_plusredditlinkedintumblrmail