Civil Conversations Project

The Civil Conversations Project seeks to renew common life in a fractured and tender world. We are a conversation-based, virtues-based resource towards hospitable, trustworthy relationship with and across difference. We honor the power of asking better questions, model reframed approaches to entrenched debates, and insist that the ruptures above the radar do not tell the whole story of our time. We aspire to amplify and cross-pollinate the generative new realities that are also being woven, one word and one life at a time.

Better Conversations: a starter guide
It seems we are more divided than ever before — unable to speak across the differences we must engage to create the world we want for ourselves and others. We offer this guide as a resource for creating new spaces for listening, conversation, and engagement. We’ve created it as producers, but more as citizens, out of what we’ve learned in over a decade of conversation on On Being.

The seven-page pdf opens with an invitational letter from Krista Tippett, and provides a flexible roadmap for speaking together differently in a way that allows us to live together differently.

This guide is intended to help ground and animate a gathering of friends or strangers in a conversation that might take place over weeks or months. Adapt this guide for your group and your intentions, choosing a focus and readings you find meaningful and relevant.

Download the Better Conversations PDF here

From the guide…

Our young century is awash with questions of meaning, of how we structure our common life, and who we are to each other. It seems we are more divided than ever before – unable to speak across the differences we must engage to create the world we want for ourselves and our children.

Yet you and I have it in us to be nourishers of discernment, fermenters of healing. We have the language, the tools, the virtues – and the calling, as human beings – to create hospitable spaces for taking up the hard questions of our time.

This calling is too important and life-giving to wait for politics or media at their worst to come around. We can discover how to calm fear and plant the seeds of the robust civil society we desire and that our age demands.

This is civic work and it is human, spiritual work – in the most expansive 21st century sense of that language. We can learn for our time what moral imagination, social healing, and civil discourse can look like and how they work.

The Civil Conversations Project is a collection of audio, video, writings, and resources for planting new conversations in families and communities. How do we speak the questions we don’t know how to ask each other? Can we find ways to cross gulfs between us about politics and the meaning of community itself? How to engage our neighbors who have become strangers? Can we do that even while we continue to hold passionate disagreements on deep, contrasting convictions? How is technology playing into all this, and how can we shape it to human purposes? You will have your own questions – particular to your community and concerns – to add.

We insist on approaching civility as an adventure, not an exercise in niceness. It is a departure from ways of being and interacting that aren’t serving our age of change. This is a resource and reflection for beginning this adventure — creating new spaces for listening, conversation, and engagement. We’ve created it as producers, but more urgently as citizens.

Public life is bigger than political life. We have narrowly equated the two in recent years, and we’ve impoverished ourselves in the process. Public life includes all of our disciplines and endeavors, including our selves as citizens and professional people and neighbors and parents and friends. The places we’ve looked for leadership and modeling have become some of the most broken in our midst. And so it is up to us, where we live, to start having the conversations we want to be hearing and creating the realities we want to inhabit.

I have seen that wisdom, in life and society, emerges precisely through those moments when we have to hold seemingly opposing realities in a creative tension and interplay: power and frailty, birth and death, pain and hope, beauty and brokenness, mystery and conviction, calm and fierceness, mine and yours.

About On Being
On Being is a Peabody Award-winning public radio conversation and podcast, a Webby Award-winning website and online exploration, a publisher and public event convener. On Being opens up the animating questions at the center of human life: What does it mean to be human, and how do we want to live? We explore these questions in their richness and complexity in 21st-century lives and endeavors. We pursue wisdom and moral imagination as much as knowledge; we esteem nuance and poetry as much as fact.

Resource Link: www.civilconversationsproject.org/

The World Café: Shaping Our Futures Through Conversations That Matter

The 300-page book, The World Cafe, was written by Juanita Brown and David Isaacs and published April 2005. In the first comprehensive book on the World Café, co-founders Brown and Isaacs introduce readers to this simple yet powerful conversational process for thinking together, evoking collective intelligence, and creating actionable results.

Beautifully illustrated with stories contributed by World Café practitioners, this is still the most definitive compendium of Café Know-How available.

Available in Spanish, Portuguese, Turkish, Japanese, Simple Chinese, Complex Chinese, German, Korean, and Thai. Below is an excerpt from the foreword of the book, which can be purchased on the World Café site here.

From the foreword…

We Can Be Wise Only Together
By Margaret J Wheatley

The World Café process reawakens our deep species memory of two fundamental beliefs about human life. First, we humans want to talk together about things that matter to us. In fact, this is what gives satisfaction and meaning to life. Second, as we talk together, we are able to access a greater wisdom that is found only in the collective.

The World Café in Action
As you read the stories and counsel in this book, you will see these two beliefs brought to life in the Café process. In order to provoke your exploration of them, I’d like to underline some of the dimensions of the Café process that bring these beliefs into vibrant, healthy reality.

Belief in Everybody
The World Café is a good, simple process for bringing people together around questions that matter. It is founded on the assumption that people have the capacity to work together, no matter who they are. For me, this is a very important assumption. It frees us from our current focus on personality types, learning styles, emotional IQ—all the popular methods we currently use to pre-identify and pre-judge people. Each of these typologies ends up separating and stereotyping people. This is not what was intended by their creators, but it is what has happened. The Café process has been used in many different cultures, among many different age groups, for many different purposes, and in many different types of communities and organizations. It doesn’t matter who the people are—the process works. It works because people can work well together, can be creative and caring and insightful when they’re actively engaged in meaningful conversations around questions that count. I hope that these stories inspire us to move away from all the categories and stereotypes we currently use about who should be involved, who should attend a meeting—all the careful but ill-founded analysis we put into constructing the “right” group. We need to be focused on gathering the real diversity of the system, but that’s quite different from being absorbed with these other sorting devices.

Diversity
It’s important to notice the diversity of the places and purposes for which the World Café is used, and the diversity of participants who are encouraged to attend World Café gatherings. These pages contain a rich illustration of a value I live by: we need to depend on diversity. Including diversity well is a survival skill these days, because there’s no other way to get an accurate picture of any complex problem or system. We need many eyes and ears and hearts engaged in sharing perspectives. How can we create an accurate picture of the whole if we don’t honor the fact that we each see something different because of who we are and where we sit in the system? Only when we have many different perspectives do we have enough information to make good decisions. And exploring our differing perspectives always brings us closer together. One Café member said it well: “You’re moving among strangers, but it feels as if you’ve known these people for a long time.” Invitation In every World Café, there’s a wonderful feeling of invitation. Attention is paid to creating hospitable space. But the hospitality runs much deeper. It is rooted in the host’s awareness that everyone is needed, that anyone might contribute something that suddenly sparks a collective insight. Café facilitators are true hosts—creating a spirit of welcome that is missing from most of our processes. It’s important to notice this in the stories here, and to contrast it with your own experience of setting up meetings and processes. What does it feel like to be truly wanted at an event, to be greeted by meeting hosts who delight in your presence, to be welcomed in as a full contributor?

Listening
When people are engaged in meaningful conversation, the whole room reflects curiosity and delight. People move closer physically, their faces exhibit intense listening, and the air becomes charged with their attention to each other. A loud, resonant quiet develops, broken by occasional laughter. It becomes a challenge to call people back from these conversations (which I always take as a good sign).

Movement
In the World Café process, people generally move from table to table. But it’s much more than physical movement. As we move, we leave behind our roles, our preconceptions, our certainty. Each time we move to a new table, we lose more of ourselves and become bigger—we now represent a conversation that happened among several people. We move away from a confining sense of self and our small certainties into a spaciousness where new ideas can reveal themselves. As one participant describes it: “It’s almost as if you don’t know where the thought came from because it has merged so many times that it has been molded and shaped and shifted with new dimensions. People are speaking for each other and using words that started somewhere else that they hadn’t thought of before.” We also move into a greater awareness as we look for connections amongst the conversations, as we listen to voices other than our own. Patterns become apparent. Things we couldn’t see from our own narrow perspective suddenly become obvious to the entire group.

Good Questions
World Café dialogues, like all good conversations, succeed or fail based on what we’re talking about. Good questions—ones that we care about and want to answer—call us outward and to each other. They are an invitation to explore, to venture out, to risk, to listen, to abandon our positions. Good questions help us become both curious and uncertain, and this is always the road that opens us to the surprise of new insight.

Energy
I’ve never been in a World Café that was dull or boring. People become energized, inspired, excited, creative. Laughter is common, playfulness abounds even with the most serious of issues. For me this is proof positive of how much we relish being together, of how wonderful it is to rediscover the fact of human community. As one host from a very formal culture says: “My faith in people has been confirmed. Underneath all the formal ways of the past, people really want to have significant conversations. People everywhere truly love to talk with each other, learn together, and make a contribution to things they care about.”

Discovering Collective Wisdom
These are some of the Café dimensions that bring out the best in us. But this is only half the story. World Café conversations take us into a new realm, one that has been forgotten in modern, individualistic cultures. It is the realm of collective intelligence, of the wisdom we possess as a group that is unavailable to us as individuals. This wisdom emerges as we get more and more connected with each other, as we move from conversation to conversation, carrying the ideas from one conversation to another, looking for patterns, suddenly surprised by an insight we all share. There’s a good scientific explanation for this, because this is how all life works. As separate ideas or entities become connected to each other, life surprises us with emergence—the sudden appearance of new capacity and intelligence. All living systems work in this way. We humans got confused and lost sight of this remarkable process by which individual actions, when connected, lead to much greater capacity.

About World CaféWorld Cafe_logo
Using seven design principles and a simple method, the World Café is a powerful social technology for engaging people in conversations that matter, offering an effective antidote to the fast-paced fragmentation and lack of connection in today’s world. Based on the understanding that conversation is the core process that drives personal, business, and organizational life, the World Café is more than a method, a process, or technique – it’s a way of thinking and being together sourced in a philosophy of conversational leadership.

Follow on Twitter: @TWCcommunity

Resource Link: www.theworldcafe.com/world-cafe-book/

Community Conversations About Mental Health

The 20-page discussion guide, Community Conversations About Mental Health (2013)was sponsored by the Substance Abuse and Mental Health Services Administration (SAMHSA), an agency of the U.S. Dept of Health and Human Services. This guide was prepared for SAMHSA by Abt Associates and its subcontractors, the Deliberative Democracy Consortium and Everyday Democracy. In the guide are instructions for hosting and facilitating community dialogues around mental health issues today and especially for young people; how to identify challenges and what ways to support youth mental health. The beginning of the toolkit includes an Informational Brief section with facts regarding mental health, then there is a Discussion Guide section and finally, a Planning Guide section with facilitator tips.

Below is an excerpt of the guide and it can be found in full for free download, in both English and Spanish at the bottom of the page. To view the original posting on SAMHSA’s site, click here.

From the guide…

us_mental-health_-logoOn January 16, 2013, President Barack Obama directed Secretary Kathleen Sebelius of the U.S. Department of Health and Human Services and Secretary Arne Duncan of the U.S. Department of Education to launch a national conversation on mental health to reduce the shame and secrecy associated with mental illness, encourage people to seek help if they are struggling with mental health problems, and encourage individuals whose friends or family are struggling to connect them to help.

Mental health problems affect nearly every family. Yet as a nation, we have too often struggled to have an open and honest conversation about these issues. Misperceptions, fears of social consequences, discomfort associated with talking about these issues with others, and discrimination all tend to keep people silent. Meanwhile, if they get help, most people with mental illnesses can and do recover and lead happy, productive, and full lives.

This national conversation will give Americans a chance to learn more about mental health issues. People across the nation are planning community conversations to assess how mental health problems affect their communities and to discuss topics related to the mental health of young people. In so doing, they may also decide how they might take steps to improve mental health in their families, schools, and communities. This could include a range of possible steps to establish or improve prevention of mental illnesses, promotion of mental health, public education and awareness, early identification, treatment, crisis response, and recovery supports available in their communities.

Goals and Objectives of the Toolkit for Community Conversations About Mental Health
The Toolkit for Community Conversations About Mental Health is designed to help individuals and organizations who want to organize community conversations achieve three potential objectives:

– Get others talking about mental health to break down misperceptions and promote recovery and healthy communities;
– Find innovative community-based solutions to mental health needs, with a focus on helping young people; and
– Develop clear steps for communities to address their mental health needs in a way that complements existing local activities.

The Toolkit includes:
1. An Information Brief section that provides data and other facts regarding mental health and mental illness and how communities can improve prevention of mental illnesses, promotion of mental health, public education and awareness, early identification, treatment, crisis response, and recovery supports available in their communities.
2. A Discussion Guide section that is intended for use in holding community conversation meetings of 8-12 people each. (In a community forum with more participants, the audience would divide into groups of this size for much of their time together.) It provides discussion questions, sample views, ideas, and an overall structure for dialogue and engagement on mental health issues.
3. A Planning Guide section that describes a variety of ways in which people can facilitate their community conversations and take next steps at the local level to raise awareness about mental health and promote access to mental health services.

Mental health issues in our communities—particularly for our youth—are complex and challenging; but, by coming together and increasing our understanding and raising awareness, we can make a difference.

To download the guide in full click the link below.

About SAMHSA
The Substance Abuse and Mental Health Services Administration (SAMHSA) is the agency within the U.S. Department of Health and Human Services that leads public health efforts to advance the behavioral health of the nation. SAMHSA’s mission is to reduce the impact of substance abuse and mental illness on America’s communities.

Follow on Twitter: @samhsagov

Resource Link [in English]: community_conversations_about_mental_health

Resource Link [in Spanish]: dialogos_comunitarios_acerca_de_la_salud_mental

 

Leading Organizational & Community Change

Leading Organizational & Community Change (LOCC) is an academic program available through Humboldt State University’s College of eLearning & Extended Education. Participants can take the courses individually to develop professional skills around collaborative decision-making processes; or may complete the five core courses to achieve a Leading Organizational & Community Change certificate.

To learn more about the courses and certificate program, check out the excerpt below or go directly to LOCC’s site here.

From the site…

The Program
Become a notably effective and engaging organizational leader, public official, facilitator, or consultant through practical, inspiring, and skill-based learning in the Certificate Program in Leading Community and Organizational Change.

Grounded in the behavioral and brain sciences, the curriculum is designed build your knowledge and develop your skills so you can work collaboratively and constructively with colleagues, constituents, neighbors, and clients to solve problems, resolve conflicts, build lasting agreements, develop public policy, and plan for the future.

Gain a solid understanding of the foundational and advanced skills of designing, convening, leading, and participating in collaborative planning and decision-making processes in order to strengthen organizations, boards, communities, and democratic institutions.

Designed for Professionals Like You
This program is designed for a broad audience: anyone who wants to be more effective in their roles and more skillful in creating desired change at work and in their communities or municipalities. This includes organizational managers, community leaders, elected officials, city managers and planners, facilitators and consultants, or members of communities and organizations in all sectors: government, business, education, and not-for-profit.

This certificate program is recommended for anyone who wants to either be more collaborative as a leader or who wants to help others find new and innovative solutions to tough issues through participatory planning and collaborative decision-making.

Five Core Courses
To earn a certificate, you must complete the five core courses. Courses are non-credit, with a credit option. Courses may be taken individually; completion of certificate is not required.

Graduates of the Cascadia Center for Leadership 10-day program need only complete Foundations of Meeting Mastery, Advanced Meeting Mastery, and Designing Collaborative Processes to be eligible for the certificate.

  • Foundations of Meeting Mastery: A Key to Vibrant Organizations & Communities: Learn and practice the essential elements of planning, opening, conducting, closing, and following up on meetings at work, in communities, or public “hearings.” Discover methods for collaboratively solving problems and finding mutually agreeable solutions among individuals, stakeholder groups, and organizations.
  • Advanced Meeting Mastery: Apply Theory, Tools & Skills: Increase and strengthen your process know-how as a facilitative leader or neutral facilitator. Add process tools and facilitative behaviors to your tool kit. Each participant will build on the knowledge and skills developed in Foundations of Meeting Mastery (or equivalent experience) and have the opportunity to practice leading or facilitating groups, dealing with difficult behaviors, and receive supportive and constructive feedback from participants and instructors including optional video review.
  • Designing Collaborative Processes for Communities & Organizations: Solve Tough Problems, Plan for the Future & Create Change: To effectively take on and solve complex issues, organizational and community leaders need to know how to design processes that involve a series of meetings over time with diverse stakeholders. Making such processes inclusive, understandable, transparent and collaborative is key to creating constructive and productive interactions. Participants will have the opportunity to learn about actual successful collaborative processes and receive help designing your own.Foundations of Meeting Mastery or equivalent experience is required. Advanced Meeting Mastery is helpful but not required.
  • Self Mastery: Who You Are Leads: Increase self-awareness and appreciation of your strengths so that you can make more conscious and considered choices about how to be as constructive as possible in your words and actions in everyday and difficult interactions.
  • Communication & Leadership Skills for Productive Interactions: Learn how to increase your ability to have your expertise and experience more fully utilized and your recommendations implemented. Whether you work as an independent consultant or in a staff position in your organization (e.g., planning, human resources, engineering, legal or financial), you will be better able to establish and maintain effective partnerships with your clients.

Above are the five available core courses; to see the complete list of current courses, check out LOCC’s site here

Resource Link: www2.humboldt.edu/locc/

Restorative Justice for Oakland Youth [RJOY]

In 2005, Restorative Justice for Oakland Youth [RJOY] was co-created by Fania Davis and members of the Oakland community and government. RJOY works to implement programs within schools, the community and juvenile justice system; beginning with a pilot program at West Oakland middle school in 2007. In the places where restorative justice has been implemented, there has been a noticeable decrease in youth violence, crimes and recidivism; and an increase in victim satisfaction and reconciliation of affected parties.

RJOYRestorative justice provides an alternative to our current retributive justice system, by shifting to bring in all affected parties, addressing the harms done and find ways to heal all affected parties. Our current justice system is designed to answer the questions: “Who did what and how can we punish them?” In contrast, restorative justice asks the questions:

“Who was harmed? What are the needs and responsibilities of all those affected? “How do all affected parties come together to heal?”

Restorative justice has had remarkable success in shifting the way that justice is carried out to better benefit the affected parties and community as a whole. Modern practices of restorative justice have been around for 30+ years, but are grounded in ancient, indigenous justice practices.

To learn more about restorative justice and Restorative Justice for Oakland Youth [RJOY], check out the site here.

From the site…

History
The dramatic successes of the Truth and Reconciliation Commission in healing the wounds of mass violence in South Africa and of restorative juvenile justice legislation in making youth incarceration virtually obsolete in New Zealand inspired civil rights attorney and community activist Fania E. Davis to explore the possibility of an Oakland initiative. In 2005, others joined the effort, including Oakland City Councilmember Nancy Nadel and community activist Aeeshah Clottey. Nancy hosted a series of meetings at her office, attended by community members, judges, educators, law students and representatives of the District Attorney’s, Public Defender’s, and Human Services offices. With a small grant from Measure Y, Oakland’s voter-approved violence prevention initiative, Restorative Justice for Oakland Youth (RJOY) was born.

Mission
Disparately impacting youth of color, punitive school discipline and juvenile justice policies activate tragic cycles of youth violence, incarceration, and wasted lives. Founded in 2005, RJOY works to interrupt these cycles by promoting institutional shifts toward restorative approaches that actively engage families, communities, and systems to repair harm and prevent re-offending. RJOY focuses on reducing racial disparities and public costs associated with high rates of incarceration, suspension, and expulsion. We provide education, training, and technical assistance and collaboratively launch demonstration programs with our school, community, juvenile justice, and research partners.

Beginning in 2007, RJOY’s city-funded West Oakland Middle School pilot project eliminated violence and expulsions, and reduced suspension rates by 87%, saving the school thousands in attendance and Title I funding. Inspired by the successes of our Middle School pilot, by May 2008, nearly 20 Oakland Unified School District (OUSD) principals requested training to launch programs at their sites. We have served over 1000 youth in Oakland’s schools. UC Berkeley Law’s Henderson Center for Social Justice evaluated the Middle School pilot and released a study in February 2011. A publication on implementing restorative initiatives in schools produced in collaboration with the Alameda County Health Care Agency is forthcoming. In 2010, the OUSD Board of Directors passed a resolution adopting restorative justice as a system-wide alternative to zero tolerance discipline and as an approach to creating healthier schools.

RJOY has enjoyed similar success in the juvenile justice arena. In 2007, we gave educational presentations to the Presiding Judge of the Juvenile Court and others. Impressed with the restorative justice model, the judge convened a Restorative Justice Task Force. RJOY provided education and training and helped initiate a planning process which engaged approximately 60 program directors- including probation, court, school, and law enforcement officials, as well as community-based stakeholders. In 2009, the group produced a Strategic Plan that charts reform of the county’s juvenile justice system through institutionalization of restorative justice. Two innovative restorative diversion and restorative re-entry projects focused on reducing disproportionate minority contact and associated public costs. The pilots have successfully served 19 youth of color. In collaboration with several partners, we now seek funding to expand the pilots.

RJOY has had programs at three school sites- West Oakland Middle School, Ralph Bunche Continuation School, and a three-year demonstration program at East Oakland’s Castlemont Community of Small Schools funded by a grant from The California Endowment’s Building Healthy Communities Initiative. Goals of the demonstration program were to reduce violence, arrests, and suspensions (particularly of youth of color) while decreasing associated costs and promoting parent and community engagement.

Having trained and made presentations to more than 1500 key justice, community, school, and philanthropic stakeholders as well as youth in the Oakland metropolitan area, and having significantly influenced policy changes in our schools and juvenile justice system, RJOY has already made headway toward its strategic goal of effectuating a fundamental shift from punitive, zero tolerance approaches to youthful wrongdoing that increase harm toward more restorative approaches that heal it.

Resource Link: http://rjoyoakland.org/

Ben Franklin Circles

The Ben Franklin Circles (BFC) is a collaborative project of 92nd Street Y (92Y), the Hoover Institution, and Citizen University. BFC reflects a shared commitment to fostering civic participation, open dialogue, and ethics-based leadership. Ben Franklin Circles are based on the idea of a mutual improvement club started by Benjamin Franklin. Franklin gathered a group of peers once a week to hash out projects to improve their community and also, to discuss and debate 13 virtues that Franklin saw as the basis of personal improvement and civic life — qualities like justice, humility and resolution. This mutual improvement club became the jumping off point for projects like the post office, the volunteer fire department and the lending library.

92Y – in partnership with Stanford’s Hoover Institution and Citizen University — is now reviving this idea. We’ve created the tools and resources any community will need to start their own Ben Franklin Circle, with the goal of creating a network of Circles dedicated to hosting conversations about what matters most. The Ben Franklin Circles are a fun, innovative way to build and strengthen community in an increasingly disconnected and digital world. They are about asking two simple questions:

  1. How can I improve myself?
  2. How can I improve the world?

Please contact Julie Mashack, senior producer at 92Y’s Belfer Center for Innovation & Social Impact: jmashack[at]92y[dot]org.

About 92Y
The organization, founded in 1874, is a center for innovation and the visual and performing arts; a convener of both people and ideas; and an incubator for creativity. 92Y is built on a foundation of Jewish values: the unparalleled capacity of civil dialogue to change minds; the unlimited potential of education and the arts to change lives; and the eternal commitment to welcoming and serving people of all races, religions and ethnicities.

About Hoover Institution
BFC is a program within the Mary Jo and Dick Kovacevich Initiative at the Hoover Institution, Educating Americans in Public Policy, that seeks to provide citizens with accurate facts, information, and an analytic perspective to enable them better perform their civic duties, hold their elected leaders accountable, and, as expressed in the Constitution, “secure the blessings of liberty to ourselves and our posterity.” Founded in 1919, the Hoover Institution, Stanford University, is a public policy research center devoted to the advanced study of economics, politics, history, domestic and foreign political economy, and international affairs.

About Citizen University
Citizen University is a national nonprofit based in Seattle that works to help Americans cultivate the values, systems knowledge, and skills of powerful citizenship. Programs and initiatives include the Civic Collaboratory, a civic leadership network; Sworn-Again America, a project on civic rituals; programs and resources to teach civic power; and a new initiative, the Joy of Voting, that aims to reinvigorate a culture of participation and engagement around voting. The Citizen University National Conference features hundreds of change makers, activists, catalysts, and students from across the country, an annual civic gathering unlike any other. This is a time when citizens are solving problems in new ways,

Resource Link: http://benfranklincircles.org/

This resource was submitted by Julie Mashack, the Senior Producer at 92nd Street Y via the Add-a-Resource form.

The Compost of Disagreement: Creating Safe Spaces for Engagement and Action

The 6-page article, The Compost of Disagreement: Creating Safe Spaces for Engagement and Action (2014), by Michele Holt-Shannon and Bruce Mallory, was published in Journal of Public Deliberation: Vol. 10: Iss. 1. The authors describe the experience coordinating the New Hampshire Listens campaign to address the growing concern around aggressive and combative many public events were becoming from mid-1990s and on. Over years of experience, they found that the more diverse and varied the participants and experiences, the richer the conversation that would emerge. And in order to do so, it is vital to create spaces that are safe for all parties involved, in order for transformative dialogue to take place.

Find the PDF available for download from the Journal of Public Deliberation site here.

From the article…

We understand that one of the most important contributions we can make to public life is to create safe spaces where diverse points of view can be expressed, deeply held differences can be explored, and the potential for discovering common ground amidst the cacophony can be nourished. The work runs counter to the natural tendency to want to “manage difference” or find “consensus” or help everyone to “just get along.” Paradoxically, we use the tools of deliberation to uncover those things that divide in order to find a shared path forward.

We could think about this uncovering and exploration as working the community compost. Taking the raw ingredients of values, beliefs, attitudes, cultural norms, local history, municipal policies and practices, traditional and social media, and the multifaceted personalities of local actors, we strive to create a space that allows for heat, conflict, and the transformation of old patterns and approaches to new kinds of rich, nuanced, adaptive solutions. Believing that knowledge and action are co-constructed in the milieu of community, it is logical that listening to and considering a range of perspectives can give rise to feasible, practical approaches.

In addition, we have witnessed explicit attempts to shut down deliberation and essentially block action by elected and appointed officials. Using audio and video recording devices in ways that are felt as intimidating or harassing, and occasionally displaying side-arms, these vocal few make it hard for others to feel that their views will be heard or respected. We are not suggesting this has become the norm, but the frequency has increased since we began this work. Our response has been to engage these voices as much as possible, both in focused conversations to hear directly their concerns and by welcoming them as participates in public deliberations. With some exceptions, we have found that the use of clear, agreed-upon ground rules; facilitators capable of fostering a respectful, honest, safe conversation; surfacing and recording the disagreements as well as common ground; and close scrutiny of participant evaluations regarding their experiences are all necessary for creating safe spaces for disagreements.

In the end, welcoming the most skeptical voices into the conversation is fundamental to the integrity of the process, creates a richer mix of perspectives and ideas, and helps us learn how to create conditions that maximize both safety and disagreement. The challenges described here have made us better. Balancing the sometimes competing constructs of safety and strong disagreement, we are able to be more transparent, we are clearer about digging into disagreements, and we are more skilled at setting boundaries that are legal and effective. Over many years, we have learned from those who have taken issue with the fundamental tenets of deliberative democracy, from the everyday citizens who want to make their communities better in some way, and from the various public and private stakeholders who are directly affected by engaged deliberations. The most important lesson, perhaps, has been that the richer the compost mix, the better the result. The complementary lesson is that strong disagreement requires a safe space if shared understanding and action are to be achieved.

Download the case study from the Journal of Public Deliberation here.

About the Journal of Public Deliberation
Journal of Public DeliberationSpearheaded by the Deliberative Democracy Consortium in collaboration with the International Association of Public Participation, the principal objective of Journal of Public Deliberation (JPD) is to synthesize the research, opinion, projects, experiments and experiences of academics and practitioners in the emerging multi-disciplinary field and political movement called by some “deliberative democracy.” By doing this, we hope to help improve future research endeavors in this field and aid in the transformation of modern representative democracy into a more citizen friendly form.

Follow the Deliberative Democracy Consortium on Twitter: @delibdem

Follow the International Association of Public Participation [US] on Twitter: @IAP2USA

Resource Link: www.publicdeliberation.net/jpd/vol10/iss1/art22/

How to Develop Discussion Materials for Public Dialogue

The 28-page guide from Everyday Democracy, How to Develop Discussion Materials for Public Dialogue, was published November 2007. This guide describes in detail the process for developing materials for public dialogue, as have been used to develop the Everyday Democracy discussion guides. From how to get started, this guide provides tips for creating a team that represents though the guide is aimed toward and some best practices for when selecting team contributors. The guide continues with four templates for developing each step of the process when developing materials, some exercises for writing, and some addition optional elements to consider developing.

Below is an excerpt of the guide, which is available for download as PDF on Everyday Democracy’s site here.

ED_Develop_dialogue_materialsFrom Everyday Democracy…

Good discussion materials help people explore a complex, public issue from a wide range of views, and find solutions that they can agree to act on and support. Discussion materials don’t have to provide all the answers; instead, they provide a framework and a starting place for a deep, fair discussion where every voice can be heard.

Keep in mind that this is an art, not a science. As you write, think about your audience. Don’t overestimate what people know, but don’t underestimate their intelligence. Trust the public, and trust the process.

The step-by-step instructions provided here mirror the order that many discussion guides follow. They are designed to help the writing team move through a series of meetings and tasks to produce the discussion materials.

Guiding principles
Your discussion guide should…

– give people a sense that their voice matters.
– connect personal experience to public issues.
– help people understand the power of collective thinking and collaborative work.
– welcome all points of view.
– acknowledge and embrace cultural differences.
– help build trust.
– encourage people to analyze the values and assumptions that underlie their views.
– help people uncover common ground and find better solutions.
– help people move from dialogue to action.

Characteristics of effective discussion guides
An effective discussion guide…

– addresses a current issue with broad public appeal.
– provides a starting place for a safe and open discussion.
– presents many different points of view about the issue, without promoting any particular point of view or solution.
– represents widely held views of citizens and experts.
– is easy for people from all walks of life to use.
– is brief and uses plain, jargon-free language. Quotes or viewpoints should soundlike something people might actually say.
– states each viewpoint clearly, in the “voice” of a person who holds that view.
– helps people learn about the issue.
– helps people explore areas of disagreement.
– may include sample action ideas

About Everyday Democracy
Everyday Democracy
Everyday Democracy (formerly called the Study Circles Resource Center) is a project of The Paul J. Aicher Foundation, a private operating foundation dedicated to strengthening deliberative democracy and improving the quality of public life in the United States. Since our founding in 1989, we’ve worked with hundreds of communities across the United States on issues such as: racial equity, poverty reduction and economic development, education reform, early childhood development and building strong neighborhoods. We work with national, regional and state organizations in order to leverage our resources and to expand the reach and impact of civic engagement processes and tools.

Follow on Twitter: @EvDem

Resource Link: www.everyday-democracy.org/resources/how-develop-discussion-materials-public-dialogue

Moderating Deliberative Forums – An Introduction [NIFI]

This 26-slide powerpoint, Moderating Deliberative Forums – An Introduction, was released from National Issues ForumInstitute (NIFI) in February 2016. The powerpoint explains the basics of deliberation, the roles of a moderator, and other gems of advice for running a National Issues Forums. Below you can a little more from NIFI of what the power point contains and a link to the powerpoint, or find it directly on NIFI’s main site here.

From National Issues Forums Institute (NIFI)

A new informative PowerPoint presentation is available to view or download, and to modify for your own use. The presentation covers a range of topics related to convening and moderating National Issues Forums (NIF), including: What are the main goals of an NIF forum? What kinds of questions do moderators use to encourage deliberation? This PowerPoint presentation introduces the basics and can be adapted by local forum organizers to match their own needs and goals.

Download the powerpoint for free here.

About National Issues Forums Institute (NIFI)
NIF-Logo2014Based in Dayton, Ohio, the National Issues Forums Institute (NIFI), is a nonprofit, nonpartisan organization that serves to promote public deliberation and coordinate the activities of the National Issues Forums network. Its activities include publishing the issue guides and other materials used by local forum groups, encouraging collaboration among forum sponsors, and sharing information about current activities in the network.

Follow on Twitter: @NIForums.

Resource Link: www.nifi.org/en/groups/powerpoint-presentation-moderating-deliberative-forums-introduction

Dialogues Across Differences: An Introduction to Reflective Structured Dialogue

This partial-day workshop, Dialogues Across Differences: An Introduction to Reflective Structured Dialogue, from Public Conversation Project and has been developed over the last two decades. The dialogue process established in this training creates an opportunity to transform communication between participants who have conflict. Below is the description from Public Conversations Project and check out if there are upcoming workshop dates here on their site.

About the workshop…

Summary:
25 years ago, Public Conversations Project created a unique approach to dialogue that promoted connection and curiosity between those who saw one another as the enemy. Our approach has transformed conflicts across the country and the world – but its principles are widely applicable for everyday conversation. An intentional communication process can help individuals, organizations and communities build trust, enhance resilience for addressing future challenging issues, and have constructive conversations with those they otherwise “wouldn’t be caught dead with.”

Learning Objectives:

  • Learn basic theory and practice of Public Conversations’ relationship-centered approach to better communication and dialogue.
  • Achieve shared, clear, and mutually understood purpose in a conversation.
  • Design a framework for a constructive conversation that will encourage people to participate fully, listen actively, and enhance empathy.
  • Stimulate self-discovery and curiosity about the “other” through questions that promote connection, curiosity and caring.

Results:
As a result of this workshop, you will be equipped to:

  • Communicate with self-confidence about difficult or divisive topics.
  • Break destructive communication habits like avoidance, silence, or reactive responses, enabling those in a conversation to feel truly listened to.
  • Design conversations, dialogues, or meetings with clear purpose, full participation, and a structure for moving forward.
  • Employ effective and satisfying communication exercises in a broad range of personal and professional settings.

Who might participate:

  • Executives in the nonprofit, public, or private sectors interested in shifting the culture of communication in their workplace.
  • Managers seeking to lead more constructive conversations with a divided, frustrated, or distracted team.
  • Clergy looking to broach a challenging concept with their congregation or internal leadership.
  • Consultants in strategic communications, strategic planning, or organizational development exploring new ways to improve client relations.
  • Administrators seeking to encourage collaboration between departments.

Accreditation:
This workshop is approved for 6 clock hours for national certified counselors, Massachusetts licensed mental health counselors, MA licensed marriage and family therapists, and New Hampshire pastoral psychotherapists. Credits are accepted by the NH Board of Mental Health Practice for all licensed NH mental health professionals. For more information, please see our workshop policies. Public Conversations Project is an NBCC-Approved Continuing Education Provider (ACEP™) and may offer NBCC-approved clock hours for events that meet NBCC requirements. The ACEP solely is responsible for all aspects of the program.

For more information, please contact us at training[at]publicconversations[dot]org or 617-923-1216 ext. 10.

About Public Conversations ProjectPCP_logo
Public Conversations Project fosters constructive conversation where there is conflict driven by differences in identity, beliefs, and values. We work locally, nationally, and globally to provide dialogue facilitation, training, consultation, and coaching. We help groups reduce stereotyping and polarization while deepening trust and collaboration and strengthening communities.

Follow on Twitter: @pconversations

Resource Link: www.publicconversations.org/workshop/dialogue-across-differences-introduction-reflective-structured-dialogue