When Relationships Are Not Enough: Reconciling with Genocide

The article, When Relationships Are Not Enough: Reconciling with Genocide, by Dave Joseph was published September 21, 2015 on Public Conversations Project’s blog. In the article, Joseph reflects on his recent trip to Rwanda and the many intense and challenging emotions that arose when paying respects at the Kigali Genocide Memorial. The memorial honors those murdered in the 1994 genocide committed against the Tutsis and moderate Hutus. Joseph explores how such an extreme atrocity can happen and how this affects people to dialogue- what is possible for reconciliation when such profound violence has occurred?

Below is an excerpt of the article and it can also be found on the Public Conversations Project blog here.

From Public Conversations Project…

What relationships make possible
As a dialogue practitioner and trainer, I have seen opponents recognize one another’s humanity, building an improbable bridge across differences in identities, core values and world views. I have witnessed participants listen to understand and for the first time, be able to see things from a new perspective. I have watched people move from a stance of certainty in their own “rightness” to entertaining the possibility that others might not be “wrong,” but might be approaching the issue from very different life experiences and values.

PCP_quoteDialogue holds the possibility of enemies transforming their relationships and finding ways to coexist, even as their differences remain. Dialogue makes possible the development and deepening of relationships, building of trust and mutual understanding that can lay the foundation for connection, coexistence, community, and collaboration. When people see each other as human beings, it becomes much harder to demonize, dehumanize, stereotype or do violence onto one another.

Where relationships were not enough
What I saw in the museum, however, challenged many of these beliefs. Hutus and Tutsis lived together, shared a common language, worshiped together, intermarried and watched their children attend the same schools. But from April through July, 1994, the “protective factor” of relationship did not prevent one of the most horrific genocides of the 20th century. The downing of the President’s plane triggered pre-planned attacks that quickly eliminated any potential opposition to the ethnic cleansing. Approximately 70% of the Tutsi population and 20% of the general population were slaughtered. Neighbor turned against neighbor; people were betrayed and killed by those whom they had previously trusted and with whom they had enjoyed long-standing relationships, friendships and fellowship.

How to reconcile with the unthinkable
I am left with the confusion of trying to make sense out of what was truly senseless. I still believe that relationships, connection, and trust lie at the heart of community and society. I still believe that while differences are inevitable, demonization, dehumanization and violence are not. We, as human beings, have within us the power to reach out, to connect, to respect each other even as we retain awareness of our differences. Equally challenging is avoiding the seductive pull of responding to difference with fear, which can overwhelm the “better angels of our nature” and lead to violence. What was so striking in the many accounts that I read and heard at the museum was how perpetrators attributed motivations and intentions to those whom they later destroyed. How tragic and ironic that they saw their victims as presenting the kind of threat that could only be responded to with deadly violence.

Why we must continue to foster mutual understanding
I still believe in the power of mutual recognition, of understanding and of connecting as fellow human beings. And I recognize that there will be circumstances in which this will not be enough. Each of us is called upon to act upon the courage of our convictions, to do what is right. To confront our awareness of difference, to look deeply within and to engage in ways that acknowledge our common humanity and interdependence. There were a few stories in the museum of incredibly courageous individuals who acted, at great danger to themselves, to shelter and protect their friends, family and countrymen. My trip to the Genocide Memorial included a visit to the mass grave where more than 250,000 victims were buried. It left me sobered by the thought that each of us has the opportunity and responsibility to work to try to heal this very broken world.

About Public Conversations ProjectPCP_logo
Public Conversations Project fosters constructive conversation where there is conflict driven by differences in identity, beliefs, and values. We work locally, nationally, and globally to provide dialogue facilitation, training, consultation, and coaching. We help groups reduce stereotyping and polarization while deepening trust and collaboration and strengthening communities.

Follow on Twitter: @pconversations

Resource Link: www.publicconversations.org/blog/when-relationships-are-not-enough-reconciling-genocide

Talking to Your Kids This Election

The article, Talking to Your Kids This Election, was written by John Sarrouf and published August 1, 2016 on Public Conversations Project‘s site. In the article, Sarrouf shares a conversation he and his daughter had about her anxieties this election, and showed her the power she had to share her voice and listen to experiences outside her own. While the conversation was held with his 8-year-old, the lessons drawn from it can be shared with young and old alike. Especially within the dialogue and deliberation field, it is our ability to empower people to actively participate by using their voices and hold space to hear each other.

Below is the full article and it can also be found on the Public Conversations Project blog here.

From Public Conversations Project…

The idea that she and I could get on a bus and stand in the street – and that it would make a difference – tapped into something deep inside of her. It gave her some agency in a world that I can only imagine seems totally out of her control. After all, she cannot vote, she cannot write letters to the editor, she cannot donate money to campaigns or to meetings, she cannot even decide what time she goes to bed. She has very little control over her own world. That she might be able, with her own two feet and her small but mighty voice, to walk to the center of the world’s power and say “no” or ask for a “right” captured her imagination. And that is exactly where I want her imagination – thinking about her own power in the world, how to ask for what she cares about, how to use her voice alongside others.

This is the story we as champions of dialogue and courageous conversation can tell our children and our fellow community members. There is a place for you to be heard. Rather than talking about moving to Canada, let’s talk about how the country needs your participation. The country needs your involvement. You can make a difference if you use your voice. Our work is to help it be heard in the halls of power, in PTA meetings, in living rooms, in the challenging but utterly necessary conversations we have with each other about who we want to be together.

Especially in this moment of division in our country, we do not need to wait for our government to solve the problems between us – we can and must do that ourselves. And we must not allow the divisive rhetoric of our leaders keep us from reaching out to each other. We must make spaces for each other to hear and be heard – by one another and by our elected officials.

Our work as facilitators is to support those conversations, to make a space for those voices. We can turn our libraries, church basements, coffee shops, museums, living rooms into spaces of reconciliation and renewal. Tell your children that they have a voice and we will make space for their voice to be heard. Tell your children that they are the answer to our world’s problems and to do that, they must be willing to speak up and also to listen. The world can be a scary place to a child and the answer to some of those fear lies in their ability to make a difference. It is up to us to build a circle for them where they can find their own power, and encounter one another in new and healing ways.

About Public Conversations ProjectPCP_logo
Public Conversations Project fosters constructive conversation where there is conflict driven by differences in identity, beliefs, and values. We work locally, nationally, and globally to provide dialogue facilitation, training, consultation, and coaching. We help groups reduce stereotyping and polarization while deepening trust and collaboration and strengthening communities.

Follow on Twitter: @pconversations

Resource Link: www.publicconversations.org/blog/talking-your-kids-election

Turning To Each Other

The article, Turning To Each Other, was written by Parisa Parsa and published July 2016 on Public Conversations Project blog. In the article, Parsa discusses the need to not be a neutral party within this society because it furthers the injustices of this world. Instead she offers the alternative of multi-partiality, to not remain neutral and both hold one’s own opinion while also being able to hold alternatives perspectives, even if they differ dramatically. The dialogue and deliberation field very often is a vehicle through which conflicting opinions converge, build relations, and create change. Parsa calls for communities to turn toward each other, no matter their perspectives, in order to grow and ultimately reach liberation.

Below is the full article and it can also be found on Public Conversations Project blog here.

From Public Conversations Project…

The violence, grief and acrimony of the last week has been brutal. In the midst of such public anger and heated rhetoric, I was reminded of another piece of sad news: the death of Holocaust survivor and man of brilliance Elie Wiesel. Of a lifetime of wisdom, no words of his have felt more urgent than these; I have clung to them for both courage and challenge:

“We must always take sides. Neutrality helps the oppressor, never the victim. Silence encourages the tormentor, never the tormented.” ― Elie Wiesel

It seems like a forthright, straightforward–if bracing–statement. We have a duty, moral and relational, to stand with those who are suffering injustice. As an activist, I prided myself on living that commitment: to be on the side of what was right, to speak up for those who were being tormented.

Now I lead an organization that works to bring people with very different perspectives, beliefs, and backgrounds, into relationship. What we see in our work that community is not a given – it does not arise spontaneously due to our proximity in neighborhoods or workplaces. Community is a choice: an act of courage when fear and mistrust threaten to tear us asunder. Because of our commitment to being present with the many perspectives that reside around any issue that matters, we do not take a side on the issues. Yet we are not neutral. We make an active commitment to listen, to engage, to honor each person and perspective that arrives. Our practitioners call this being multi-partial – not im-partial, or lacking a side, but multi-partial: willing to hold each part, even though they may contradict each other.

This precarious balance requires careful preparation to make sure all those “parts” meet on ground that is as level as possible. Instead of asking “What do you want to say?” we ask, “What do you need in order to feel heard?” What do you need to do to prepare yourself to really listen to others? What agreements will help to secure a space for you to tell your truth, and to listen with resilience? These are not superficial questions – they live in the very heart of power differences, and invite reflections on the assumptions we make about each other that guide most of our communication.

What we find, over and over again, in our conversations is that it is rarely so simple as to say there is a single oppressor or oppressed. When we are able to really speak and listen from the depths and complexities of who we are, we find that we are all suffering from the human systems that keep us separate, fearful, misunderstood and misunderstanding. And we find that what takes real courage is the work of turning to one another, against all the tides that would tell us to pull back, to withdraw, to point fingers and build walls, and instead to ask: where are you hurting?

The gross atrocities of humanity don’t usually begin with hard lines of good and evil. They begin with people trying to make sense of the world from their place in it, limited in what they can know and see, acting to protect and promote the life of those they care about. This is true in this particular moment for men and women who are serving in law enforcement, and it is true for black and brown people who are advocating for a change in a society that has disproportionately imprisoned them. It is true for people who advocate fiercely for the right to bear arms, and it is true for those who are outraged at the lack of gun regulation. There are indeed systems and structures that have affected particular people disproportionately and yet those structures are not the ones whose bodies are sacrificed routinely on the altar of our misunderstanding. “We see the world not as it is but as we are,” wrote Anais Nin. I think it is safe to say we are all suffering.

Being told we are wrong rarely prompts a moment of awakening; instead, we retreat into the known, even though it may cause us greater pain. Finding a wider lens with which to view the world, situating ourselves in the midst of a bigger scene, helps us widen the circle of life we commit to promote and protect. Knowing our neighbor more fully makes connection more visible, and less optional. The more you see of that neighbor, the more you are truly seen. We don’t take a single side, because true liberation is a choice made from seeing the whole. That whole is painful, complicated, uncertain – and it is our great responsibility, no matter what our cause, to share our truth and let go of the belief that it is the only one. I’m not sure Wiesel would disagree, and it is my great loss that I never had the chance to ask him.

About Public Conversations ProjectPCP_logo
Public Conversations Project fosters constructive conversation where there is conflict driven by differences in identity, beliefs, and values. We work locally, nationally, and globally to provide dialogue facilitation, training, consultation, and coaching. We help groups reduce stereotyping and polarization while deepening trust and collaboration and strengthening communities.

Follow on Twitter: @pconversations

Resource Link: www.publicconversations.org/blog/turning-each-other

Repairing the Breach: The Power of Dialogue to Heal Relationships and Communities

The 7-page article, Repairing the Breach: The Power of Dialogue to Heal Relationships and Communities (2014), by Robert Stains Jr was published in Journal of Public Deliberation: Vol. 10: Iss. 1. Dialogue has an incredible power to create a space for individuals to come together and work through difficult conversations that may have previously been felt by the participants as an insurmountable task. Public Conversations Project use of the Reflexive Structured Dialogue process creates an opportunity for a profound shift in conversations, as participants share their own personal stories, emotions and identities; to see and foster the humanity in each other and explore the common ground between both “sides”.

Find the PDF available for download from the Journal of Public Deliberation site here.

From the article…

Dialogue holds the promise of healing in all these contexts in which community is broken. The sense of community depends on the quality of relationships, and relationships grow from conversations. Therefore, the quality of conversation drives the quality of relationships and the possibility of community. At the Public Conversations Project (PCP), we have found that shifting the conversation through Reflective, Structured Dialogue invites and enables people to move from certainty to curiosity to caring; from mindless stereotyping to genuine interest by changing the nature and process of their conversations. Whether it’s a church divided over theology and human sexuality, a workplace split by gender issues or a region mired in religious and ethnic conflict, in dialogue mutual curiosity and exploration build on each other and relationships move closer to being restored. Much work has been done in our field to create and facilitate these kinds of healing conversations. Because they remain less visible than other kinds of dialogue, much more work needs to be done by practitioners, scholars and funders to evaluate, expand and sustain them.

Hope for relationship and community healing comes when dialogue focuses on personal stories, emotions and identities. It can counter the effects of the stories told of others that shred relational and communal bonds and the emotions that inflame or imprison. (Black, 2008; Freedman & Combs, 2009; Seikkula & Trimble, 2005). In face-to-face dialogue, participants have the opportunity to edit and add to the stories that are told about them, changing the ways that they are seen. As Black has observed, it is “…through telling and responding to personal stories, group members craft their identities and take on others’ perspectives” (Black, 2008, p. 93). This experience of being witnessed is powerful and connecting. It opens receptivity to others’ stories, dilutes stereotypes and invites the heart 1 Stains: The Power of Dialogue to Heal Relationships and Communities as much as the mind. And heart-focus can transform enemies to friends (Eilberg, 2014; Palmer, 2011).

In addition to expanding stories, healing dialogue focuses on “heart,” which invites feeling as well as thinking. The protected space of dialogue makes it possible for participants to express deep emotion in ways that can be received by their listeners, who reciprocate with their own expressions of feeling. In some cases that we’ve been involved with at Public Conversations, these feelings have been waiting five, eight or ten years to be expressed to “the other” whose words and actions –wittingly or unwittingly- may have ignited them. Speaking the seemingly unspeakable, and having it witnessed and engaged goes a long way toward healing individual and relational wounds. Dialogue provides the space for that to happen.

Finally, healing dialogue invites people to stand in a place of honor in the identities that matter most to them (race, gender, sexual orientation, religion, etc.), and that they feel have been maligned. Participating in a dialogue may be the first time someone has had a conversation with people of different identities that does not begin with making someone wrong because of who they are. Rather they are invited to bring their identity into the room and experience the genuine interest of others who are different from them. People who experience being seen more fully in terms of how they experience themselves in their identity apart from the limiting and often demeaning stereotypes attributed by others report feelings of liberation and connection. This experience opens their own curiosity to more complex stories and deeper feelings expressed by “the other.” The healing ripples and reverberations can be far-reaching, and powerful.

Download the case study from the Journal of Public Deliberation here.

About the Journal of Public Deliberation
Journal of Public DeliberationSpearheaded by the Deliberative Democracy Consortium in collaboration with the International Association of Public Participation, the principal objective of Journal of Public Deliberation (JPD) is to synthesize the research, opinion, projects, experiments and experiences of academics and practitioners in the emerging multi-disciplinary field and political movement called by some “deliberative democracy.” By doing this, we hope to help improve future research endeavors in this field and aid in the transformation of modern representative democracy into a more citizen friendly form.

Follow the Deliberative Democracy Consortium on Twitter: @delibdem

Follow the International Association of Public Participation [US] on Twitter: @IAP2USA

Resource Link: www.publicdeliberation.net/jpd/vol10/iss1/art7/

Difference, Conflict & Love: How Family Can Lead Us Home

The article, Difference, Conflict & Love: How Family Can Lead Us Home by Kathy Eckles was published April 2016 on Public Conversations Project blog. In the article, Eckles shares some of her family’s history regarding dialogue and the desire growing up to have had other alternatives communication with her family, especially when it came to harder issues. She gives 3 steps for improving communication skills with family, even when differences and conflict arise.

Below is an excerpt from the article and you can find the original in full on Public Conversations Project blog here.

From Public Conversations Project…

3 Steps to Improved Communication Skills

Step 1: Build Emotional Sturdiness
Stretch your comfort zone. Break old patterns. Say ‘yes’ to opportunities. Learn new things. Build trust in yourself as you strengthen your emotional capacity to listen, speak, create, succeed, fail, give, receive, lead. There will be moments of awkwardness, but you’ll survive them and, with humility and good-heartedness, they can even be endearing. You’ll likely wish for a few ‘do-overs,’ too, but you will grow.Step one: live your life beyond what you already know.

Step 2: Understand Self & Others
Ask why do I do what I do? What motivates each of us to be so different in how we communicate, lead and interact in relationships? What are my gifts and challenges? How can I be more accepting of myself and others? How might acceptance, appreciation and knowing more about how to meet people where they are impact our relationships at home and at work? Would we be happier and more productive? One of my favorite resources is the Enneagram. It’s helped me be more compassionate, appreciate differences, and relate more effectively. Step two: know thyself. Appreciate. Diversify. Respond, not react. Communicate in ways that make sense to the receiver.

Step 3: Develop Communication Skills
…Expand your conversation toolkit beyond news, sports, weather and the 140 character comment to include how to: listen and ask genuine questions to have a conversation that’s rich with curiosity and connection; unlock stuck conversations through mutual understanding; feel more grounded in your own voice; communicate across different cultures, personalities and contexts, and develop everyday tools to resolve or transform conflict. Step three: expand your quality communication skills. Practice every day.

This is an excerpt from the article, to find it in full, go to Public Conversations Project’s site.

About Public Conversations ProjectPCP_logo
Public Conversations Project fosters constructive conversation where there is conflict driven by differences in identity, beliefs, and values. We work locally, nationally, and globally to provide dialogue facilitation, training, consultation, and coaching. We help groups reduce stereotyping and polarization while deepening trust and collaboration and strengthening communities.

Follow on Twitter: @pconversations

Resource Link: www.publicconversations.org/blog/difference-conflict-love-how-family-can-lead-us-home

Dialogue on Sexual Assault

The article, Dialogue on Sexual Assault, by Natasha Dobrott was published April 2016 on Public Conversations Project‘s blog. April is Sexual Assault Awareness Month and Dobrott discusses how college campus are talking about sexual assault. Many universities and colleges have come under scrutiny for both their Title IX violations and prevalence of sexual assault. The article uplifts some of the different ways that the conversations are taking place around addressing sexual assault on college campuses and the opportunity for more conversation around “healthy relationships, masculinity, and social norms”.

Below is an excerpt from the article and you can find the original in full on Public Conversations Project blog here.

PCP_VigilFrom Public Conversations Project…

Engaging in Dialogue
The good news is that, at least in part due to the conversations that added scrutiny has inspired, students and administrators are talking about this issue on campus through formal and informal means more than ever. According to one Title IX administrator from the Boston area, sexual assault prevention is most successful when it is a “collaborative and iterative process” that involve the partnership of different stakeholders on campus. This includes raising awareness, teaching students how to keep themselves and their friends safe, and having adequate response teams in administration, law enforcement, and health services in the event that sexual assault does occur. One university embodied this idea of a collaborative and iterative process when it involved representatives from students, faculty, and administrative groups in revising its Title IX policies. This kind of opportunity allowed students to feel as though “they had agency and ownership in the process” and that their ideas were heard and taken into account. The schools that are most successful in sexual assault prevention have created multiple avenues such as this through which students, faculty, administrators, and law enforcement can discuss the issue, build trust, and maintain accountability.

Where is conversation about sexual assault happening?
Conversations about sexual assault take many forms on college campuses. Bystander Intervention is the most widespread avenue for conversation on this is issue. Teaching students to intervene in questionable situations they see that could result in sexual assault, programs like these focus largely on providing students with skills to recognize potentially risky situations and to safely intervene or diffuse the situation. Students can also participate in self-defense classes or student awareness and activism groups that focus on bringing attention to the problem with the intent of starting a conversation. Although programs like bystander intervention don’t address the problem from all angles, such discussing underlying gender norms, it does serve as a good way to encourage proactive conversation amongst students.

Where do we need more conversation?
A conversation lacking at many schools is the opportunity for discussions about healthy relationships, masculinity, and social norms. Sexual assault prevention is an “intrapersonal as well as an interpersonal problem,” said a women’s center program coordinator, meaning that students need to be able to explore their own internal influences and motivations. Conversations that help students explore the pressure to conform to gender norms or learn what healthy relationships actually look like are important in helping students to understand one another and “build a strong culture for each other,” as one Title IX administrator in New Hampshire pointed out. I have seen these on my own campus through student discussion groups about masculinity, sporadic events about gender norms, and even just this past week, a panel on healthy relationships. Creating more opportunities for students to learn and discuss these underlying problems helps students to connect with others, building that culture for others. Genuine curiosity and caring about other people’s experiences and how other people experience things can enhance the feeling of community and address sexual assault as not just an interpersonal problem, but also as an intrapersonal one.

About Public Conversations ProjectPCP_logo
Public Conversations Project fosters constructive conversation where there is conflict driven by differences in identity, beliefs, and values. We work locally, nationally, and globally to provide dialogue facilitation, training, consultation, and coaching. We help groups reduce stereotyping and polarization while deepening trust and collaboration and strengthening communities.

Follow on Twitter: @pconversations

Resource Link: www.publicconversations.org/blog/dialogue-sexual-assault

Shining a Light Beyond Polarization

The article, Shining a Light Beyond Polarization by Jessica Weaver was published April 20, 2016 on Public Conversations Project blog. She reflects on the recent tendency in our National discourse to focus on division and how many is discourse often refuse to see the “other side”. Weaver shares a personal experience at a women’s leadership conference which reveals how experiences are greater and more complex that polarizing narratives often give describe.

Below is an excerpt from the article and you can find the original in full on Public Conversations Project blog here.

From Public Conversations Project…

Mikulski_PCParticleInstead of bemoaning how partisan bickering had stymied their work, Senator Barbara Mikulski (pictured center) was almost indignant. “That’s not the whole story,” she said, and argued that in fact this had been one of the most productive years for women in the Senate that she could remember. And she would know: Mikulski started a monthly bipartisan dinner group just for female senators that encourages relationships between women across the aisle, and creates mentorship opportunities between generations of politicians.

The exchange made me think about something we talk about often at Public Conversations: the danger of focusing solely on conflict, especially in binary terms. By rehearsing the narrative of polarization, we are at one level simply making reference to a political reality, but at another, are pushing a wheel over the same groove, in jeopardy of deepening the schism. The story is self-fulfilling, according to recent research out of University of California – Berkeley, titled “Self-Fulfilling Misperceptions of Public Polarization,” which concluded that citizens across the political spectrum perceive one another’s views as being more extreme than they really are:

“Thus, citizens appear to consider peers’ positions within public debate when forming their own opinions and adopt slightly more extreme positions as a consequence.” In other words, being inundated with information about polarization doesn’t make us more moderate, it makes us more extreme.

This is a difficult position: how can we acknowledge the realities of deep conflicts without reinforcing narratives that are devoid of anything else? The question isn’t just relevant for polarization or other identity-based conflicts; it’s a question about how to discuss humanity’s most destructive creations – hate, bigotry, fear – without letting negativity define the whole story. I think an important answer lies in choosing to “shine a light on the good and the beautiful,” in the elegant language of writer and Muslim thinker Omid Safi. He writes, “Why shine the spotlight on the hate? This is somehow part of our national discourse. Someone does something offensive and crazy, and we immediately advertise it. But I do wonder about the mindset of always being quick to rush to publicize bigotry against us — and forget about the many who rise to connect their humanity with ours.” He ends his reflection by naming specific people whose work he wants to “shine a light on.”

So, Senator Mikulski and your dinner companions, I want to shine a light on you. Perhaps more importantly, I want to shine more lights in this often black or white world. This isn’t a call to end conversations that are challenging, simply to make space for celebrating good work that is of equal importance in the stories we tell. As Safi concludes:

“So, friends, let us stand next to one another, shoulder to shoulder, mirroring the good and the beautiful. Shine a light on the good. Applaud the good. Become an advocate of the good and the beautiful. Let us hang on to the faith that ultimately light overcomes darkness, and love conquers hate. It is the only thing that ever has, ever will, and does today.”

About Public Conversations ProjectPCP_logo
Public Conversations Project fosters constructive conversation where there is conflict driven by differences in identity, beliefs, and values. We work locally, nationally, and globally to provide dialogue facilitation, training, consultation, and coaching. We help groups reduce stereotyping and polarization while deepening trust and collaboration and strengthening communities.

Follow on Twitter: @pconversations

Resource Link: http://publicconversations.org/blog/shining-light-beyond-polarization

Dialogues Across Differences: An Introduction to Reflective Structured Dialogue

This partial-day workshop, Dialogues Across Differences: An Introduction to Reflective Structured Dialogue, from Public Conversation Project and has been developed over the last two decades. The dialogue process established in this training creates an opportunity to transform communication between participants who have conflict. Below is the description from Public Conversations Project and check out if there are upcoming workshop dates here on their site.

About the workshop…

Summary:
25 years ago, Public Conversations Project created a unique approach to dialogue that promoted connection and curiosity between those who saw one another as the enemy. Our approach has transformed conflicts across the country and the world – but its principles are widely applicable for everyday conversation. An intentional communication process can help individuals, organizations and communities build trust, enhance resilience for addressing future challenging issues, and have constructive conversations with those they otherwise “wouldn’t be caught dead with.”

Learning Objectives:

  • Learn basic theory and practice of Public Conversations’ relationship-centered approach to better communication and dialogue.
  • Achieve shared, clear, and mutually understood purpose in a conversation.
  • Design a framework for a constructive conversation that will encourage people to participate fully, listen actively, and enhance empathy.
  • Stimulate self-discovery and curiosity about the “other” through questions that promote connection, curiosity and caring.

Results:
As a result of this workshop, you will be equipped to:

  • Communicate with self-confidence about difficult or divisive topics.
  • Break destructive communication habits like avoidance, silence, or reactive responses, enabling those in a conversation to feel truly listened to.
  • Design conversations, dialogues, or meetings with clear purpose, full participation, and a structure for moving forward.
  • Employ effective and satisfying communication exercises in a broad range of personal and professional settings.

Who might participate:

  • Executives in the nonprofit, public, or private sectors interested in shifting the culture of communication in their workplace.
  • Managers seeking to lead more constructive conversations with a divided, frustrated, or distracted team.
  • Clergy looking to broach a challenging concept with their congregation or internal leadership.
  • Consultants in strategic communications, strategic planning, or organizational development exploring new ways to improve client relations.
  • Administrators seeking to encourage collaboration between departments.

Accreditation:
This workshop is approved for 6 clock hours for national certified counselors, Massachusetts licensed mental health counselors, MA licensed marriage and family therapists, and New Hampshire pastoral psychotherapists. Credits are accepted by the NH Board of Mental Health Practice for all licensed NH mental health professionals. For more information, please see our workshop policies. Public Conversations Project is an NBCC-Approved Continuing Education Provider (ACEP™) and may offer NBCC-approved clock hours for events that meet NBCC requirements. The ACEP solely is responsible for all aspects of the program.

For more information, please contact us at training[at]publicconversations[dot]org or 617-923-1216 ext. 10.

About Public Conversations ProjectPCP_logo
Public Conversations Project fosters constructive conversation where there is conflict driven by differences in identity, beliefs, and values. We work locally, nationally, and globally to provide dialogue facilitation, training, consultation, and coaching. We help groups reduce stereotyping and polarization while deepening trust and collaboration and strengthening communities.

Follow on Twitter: @pconversations

Resource Link: www.publicconversations.org/workshop/dialogue-across-differences-introduction-reflective-structured-dialogue