Repairing the Breach: The Power of Dialogue to Heal Relationships and Communities

The 7-page article, Repairing the Breach: The Power of Dialogue to Heal Relationships and Communities (2014), by Robert Stains Jr was published in Journal of Public Deliberation: Vol. 10: Iss. 1. Dialogue has an incredible power to create a space for individuals to come together and work through difficult conversations that may have previously been felt by the participants as an insurmountable task. Public Conversations Project use of the Reflexive Structured Dialogue process creates an opportunity for a profound shift in conversations, as participants share their own personal stories, emotions and identities; to see and foster the humanity in each other and explore the common ground between both “sides”.

Find the PDF available for download from the Journal of Public Deliberation site here.

From the article…

Dialogue holds the promise of healing in all these contexts in which community is broken. The sense of community depends on the quality of relationships, and relationships grow from conversations. Therefore, the quality of conversation drives the quality of relationships and the possibility of community. At the Public Conversations Project (PCP), we have found that shifting the conversation through Reflective, Structured Dialogue invites and enables people to move from certainty to curiosity to caring; from mindless stereotyping to genuine interest by changing the nature and process of their conversations. Whether it’s a church divided over theology and human sexuality, a workplace split by gender issues or a region mired in religious and ethnic conflict, in dialogue mutual curiosity and exploration build on each other and relationships move closer to being restored. Much work has been done in our field to create and facilitate these kinds of healing conversations. Because they remain less visible than other kinds of dialogue, much more work needs to be done by practitioners, scholars and funders to evaluate, expand and sustain them.

Hope for relationship and community healing comes when dialogue focuses on personal stories, emotions and identities. It can counter the effects of the stories told of others that shred relational and communal bonds and the emotions that inflame or imprison. (Black, 2008; Freedman & Combs, 2009; Seikkula & Trimble, 2005). In face-to-face dialogue, participants have the opportunity to edit and add to the stories that are told about them, changing the ways that they are seen. As Black has observed, it is “…through telling and responding to personal stories, group members craft their identities and take on others’ perspectives” (Black, 2008, p. 93). This experience of being witnessed is powerful and connecting. It opens receptivity to others’ stories, dilutes stereotypes and invites the heart 1 Stains: The Power of Dialogue to Heal Relationships and Communities as much as the mind. And heart-focus can transform enemies to friends (Eilberg, 2014; Palmer, 2011).

In addition to expanding stories, healing dialogue focuses on “heart,” which invites feeling as well as thinking. The protected space of dialogue makes it possible for participants to express deep emotion in ways that can be received by their listeners, who reciprocate with their own expressions of feeling. In some cases that we’ve been involved with at Public Conversations, these feelings have been waiting five, eight or ten years to be expressed to “the other” whose words and actions –wittingly or unwittingly- may have ignited them. Speaking the seemingly unspeakable, and having it witnessed and engaged goes a long way toward healing individual and relational wounds. Dialogue provides the space for that to happen.

Finally, healing dialogue invites people to stand in a place of honor in the identities that matter most to them (race, gender, sexual orientation, religion, etc.), and that they feel have been maligned. Participating in a dialogue may be the first time someone has had a conversation with people of different identities that does not begin with making someone wrong because of who they are. Rather they are invited to bring their identity into the room and experience the genuine interest of others who are different from them. People who experience being seen more fully in terms of how they experience themselves in their identity apart from the limiting and often demeaning stereotypes attributed by others report feelings of liberation and connection. This experience opens their own curiosity to more complex stories and deeper feelings expressed by “the other.” The healing ripples and reverberations can be far-reaching, and powerful.

Download the case study from the Journal of Public Deliberation here.

About the Journal of Public Deliberation
Journal of Public DeliberationSpearheaded by the Deliberative Democracy Consortium in collaboration with the International Association of Public Participation, the principal objective of Journal of Public Deliberation (JPD) is to synthesize the research, opinion, projects, experiments and experiences of academics and practitioners in the emerging multi-disciplinary field and political movement called by some “deliberative democracy.” By doing this, we hope to help improve future research endeavors in this field and aid in the transformation of modern representative democracy into a more citizen friendly form.

Follow the Deliberative Democracy Consortium on Twitter: @delibdem

Follow the International Association of Public Participation [US] on Twitter: @IAP2USA

Resource Link: www.publicdeliberation.net/jpd/vol10/iss1/art7/

The Compost of Disagreement: Creating Safe Spaces for Engagement and Action

The 6-page article, The Compost of Disagreement: Creating Safe Spaces for Engagement and Action (2014), by Michele Holt-Shannon and Bruce Mallory, was published in Journal of Public Deliberation: Vol. 10: Iss. 1. The authors describe the experience coordinating the New Hampshire Listens campaign to address the growing concern around aggressive and combative many public events were becoming from mid-1990s and on. Over years of experience, they found that the more diverse and varied the participants and experiences, the richer the conversation that would emerge. And in order to do so, it is vital to create spaces that are safe for all parties involved, in order for transformative dialogue to take place.

Find the PDF available for download from the Journal of Public Deliberation site here.

From the article…

We understand that one of the most important contributions we can make to public life is to create safe spaces where diverse points of view can be expressed, deeply held differences can be explored, and the potential for discovering common ground amidst the cacophony can be nourished. The work runs counter to the natural tendency to want to “manage difference” or find “consensus” or help everyone to “just get along.” Paradoxically, we use the tools of deliberation to uncover those things that divide in order to find a shared path forward.

We could think about this uncovering and exploration as working the community compost. Taking the raw ingredients of values, beliefs, attitudes, cultural norms, local history, municipal policies and practices, traditional and social media, and the multifaceted personalities of local actors, we strive to create a space that allows for heat, conflict, and the transformation of old patterns and approaches to new kinds of rich, nuanced, adaptive solutions. Believing that knowledge and action are co-constructed in the milieu of community, it is logical that listening to and considering a range of perspectives can give rise to feasible, practical approaches.

In addition, we have witnessed explicit attempts to shut down deliberation and essentially block action by elected and appointed officials. Using audio and video recording devices in ways that are felt as intimidating or harassing, and occasionally displaying side-arms, these vocal few make it hard for others to feel that their views will be heard or respected. We are not suggesting this has become the norm, but the frequency has increased since we began this work. Our response has been to engage these voices as much as possible, both in focused conversations to hear directly their concerns and by welcoming them as participates in public deliberations. With some exceptions, we have found that the use of clear, agreed-upon ground rules; facilitators capable of fostering a respectful, honest, safe conversation; surfacing and recording the disagreements as well as common ground; and close scrutiny of participant evaluations regarding their experiences are all necessary for creating safe spaces for disagreements.

In the end, welcoming the most skeptical voices into the conversation is fundamental to the integrity of the process, creates a richer mix of perspectives and ideas, and helps us learn how to create conditions that maximize both safety and disagreement. The challenges described here have made us better. Balancing the sometimes competing constructs of safety and strong disagreement, we are able to be more transparent, we are clearer about digging into disagreements, and we are more skilled at setting boundaries that are legal and effective. Over many years, we have learned from those who have taken issue with the fundamental tenets of deliberative democracy, from the everyday citizens who want to make their communities better in some way, and from the various public and private stakeholders who are directly affected by engaged deliberations. The most important lesson, perhaps, has been that the richer the compost mix, the better the result. The complementary lesson is that strong disagreement requires a safe space if shared understanding and action are to be achieved.

Download the case study from the Journal of Public Deliberation here.

About the Journal of Public Deliberation
Journal of Public DeliberationSpearheaded by the Deliberative Democracy Consortium in collaboration with the International Association of Public Participation, the principal objective of Journal of Public Deliberation (JPD) is to synthesize the research, opinion, projects, experiments and experiences of academics and practitioners in the emerging multi-disciplinary field and political movement called by some “deliberative democracy.” By doing this, we hope to help improve future research endeavors in this field and aid in the transformation of modern representative democracy into a more citizen friendly form.

Follow the Deliberative Democracy Consortium on Twitter: @delibdem

Follow the International Association of Public Participation [US] on Twitter: @IAP2USA

Resource Link: www.publicdeliberation.net/jpd/vol10/iss1/art22/

The Greatest History Lessons Are Those We Have Yet to Learn

The article written by Jessica DeBruin, The Greatest History Lessons Are Those We Have Yet to Learn, was published August 2015 on Everyday Democracy‘s site. DeBruin shares some of her history, how it shaped her identity, and explores how our identities play out in our conversations and realities. She emphasizes the importance genuinely listening and participating in conversations where we explore the intersections of our own privilege and oppression. Below is an excerpt from the article and read it in full on Everyday Democracy’s site here.

From the article… 

…There is a notion of being “all talk.” In truth, many actions must be taken to move us forward as a society. Humanity exists on the threads of a tapestry being woven, ever in motion. We may skip a stitch occasionally, or unravel bits of progress, but it is only through collaboration that we may continue. No one thread is more vital to the weaving. Likewise, there are many ways to take action. Some seek political recourse, some take to the streets, some create art, some tell stories, and we all talk.

In this arena I have found a useful application for the intersection of my privilege and my experience as a woman of color. At my core I am a storyteller, and that is just what I do. I can take all my experiences, all the confusion and micro-aggressions, and form them into something meaningful. Over the years I have seen subtle shifts in the attitudes of some of my white friends regarding race and, while I certainly do not take credit for the shift, I know that maintaining a relationship in which we talk about the hard stuff contributes to forming a habit of critical thinking.

I recall a conversation I had recently with a white, straight, cismale coworker of mine. In many ways he has what might be considered the trifecta of social privilege. And yet his nose crinkled in discomfort at the word. He quite earnestly expressed that he didn’t feel this had ever given him any undue advantage in life.

So we chatted about that.

I shared my perspective that privilege is not always about what is given to you, but often about what is not taken from you. Things like the ability to walk safely in public seem like something that should be a given in the United States in 2015, and yet a significant portion of the population does not take that privilege for granted.

When we finished our conversation he thanked me. He had never thought to see the world that way, frankly because he had never had to. As a queer, multi-ethnic woman I have no choice but to consider these things.

We both learned from each other: He left the conversation with insight into a different way of existing in the world. I left it with a better understanding of the ways in which our own privilege is truly a blind spot.

Conversations like these are vital to moving ideas forward.

In critically examining our place in the world and speaking truthfully about our experiences, we make small shifts to guide the direction of our broader cultural discourse. It starts with listening, really listening; the kind of listening that sends a prickle up your spine. Any democracy must be based first on our ability to listen, and then on the gumption to speak with honesty.

Yes, it will be uncomfortable. No individual is entirely privileged or oppressed, and learning your own privilege can be unnerving.

In school we learn that we earn what we have. The rags to riches mythology of extreme economic and social mobility has become a basic tenant of American society. Learning that hard work is not always enough for those who lack privilege can unsettle our sense of self. We want to believe that if and when we have good things it is because we have earned them. But this discomfort is productive if we can allow ourselves to sit with it. Indeed if we are not prepared to dismantle our assumptions about our place in the world, we have not truly learned our instrument.

Human beings possess one of the greatest privileges of all – the ability to intricately and meaningfully exchange ideas. This exchange of ideas has been essential to our advancement as a species. Through everyday conversations I have learned to appreciate the world from multiple perspectives, and I believe that has advanced me as an individual. It has helped me find the small actions I can take in my life to make this the kind of world I can be proud to be a part of.

The greatest history lessons I have ever learned are the testimony of so many remarkable individuals, each with their own set of experiences. The greatest history lessons are those I have yet to learn.

About Jessica DeBruin
Jessica is a writer and actress living in Los Angeles, dedicated to creating feminist, queer-inclusive art and media. Follow on Twitter: @JessicaLaVerdad

About Everyday Democracy
Everyday Democracy
Everyday Democracy (formerly called the Study Circles Resource Center) is a project of The Paul J. Aicher Foundation, a private operating foundation dedicated to strengthening deliberative democracy and improving the quality of public life in the United States. Since our founding in 1989, we’ve worked with hundreds of communities across the United States on issues such as: racial equity, poverty reduction and economic development, education reform, early childhood development and building strong neighborhoods. We work with national, regional and state organizations in order to leverage our resources and to expand the reach and impact of civic engagement processes and tools. Follow on Twitter: @EvDem

Resource Link: http://everyday-democracy.org/news/greatest-history-lessons-are-those-we-have-yet-learn

Elections, Partisanship, and the Call for Moderation in Civic Life

One of things I like least about elections is partisanship. This is a strange thing to say, since of course if an election is to occur, it should be about differences in the candidates’ policy preferences and at the national level most voters must use political parties to get a clear sense of how the candidates would act in concert with other elected politicians.

In that sense, we seem to be getting much better at distinguishing our choices. Only a few generations ago, political scientists protested the lack of significant differences between the parties. They could hardly do so today: the last two decades have been a time of serious and growing polarization and enmity. Yet it seems we are rancorous on almost every question, from health care and same sex marriage to climate change policy and gun ownership. No gag rule can prevent the partisan spin that takes new issues and renders them fodder for our passionate disagreements. In that context, the most successful political activism will be sub-national or international: it will ignore the national institutions designated for politics but riven by paralysis.

But one of the things that I think I know is that no matter how much we might disagree about one law or policy, that disagreement should not be allowed to destroy the possibility of a future alliance on a different problem. Citizens tempted by partisanship have to find a way to hold their ideas and convictions loosely. They have to preserve civic friendship and reject permanent divisions. In a society where a few issues become the signal issues of note, our enmity grows until it encompasses every other issue where we might share interests. Thus, deep partisanship is paralyzing not just because it comes from real intractable disagreements, but because those intractable disagreements radiate out into the rest of our civic lives.

Thus a good society will tend to suppress those areas of passionate disagreement in favor of the alliances and collaboration that less contentious matters make possible. The trick is that areas of passionate disagreement tend to be pretty important. Consider Stephen Holmes’ Passions and Constraint: On the Theory of a Liberal Democracywhere Holmes points out how often the liberal order has survived in the US by creating a political system that deliberately ignores the most pressing and passionate politics of the day. After all, the republic was founded to preserve slavery and ignore the very pressing arguments against it. Holmes even recounts the brutal beating of Senator Charles Sumner by the coward Albert Brooks in a discussion of the Senate’s tacit gag rule on discussions of slavery. For this reason, Holmes praises the liberal and undemocratic institutions like the Supreme Court that can dissolve passionate disagreements without invoking the brutal passions of citizens who must find a way to work together the next day.

This is moderation: a position every bit as as compromised at the example of anetebellum Senators standing by the beating of an abolitionist by a slave owner, along with ignoring the enslavement of their fellow human beings. The things we feel most deeply, including the evils in which we reject complicity, are not things we should ignore. Indeed, we should see opponents who support such acts and policies as irredeemable, evil, monstrous; not fellow citizens and sometimes allies but perpetual enemies. We should reject compromise with such people until the battle is won.

But here’s the problem: they think the same thing. And there are systemic facts about our political constitution that will always work to create partisan identities of roughly equal size in our national political life. Most arguments in Congress are tied to changes in spending and taxation that amount to a few points of GDP either way. Most radical conservatives and radical liberals actually hold a group of varied and contradictory beliefs, very few of which fit into this frame of enmity and hatred. So terms like Republican and Democrat and conservative and liberal are free-floating signifiers that don’t really track particular policy preferences or ideologies over time, even as they mark a long-term division among those who ought properly to concern themselves with the co-creation of our shared world.

Almost all of the things we think about politics, especially about the other party, just aren’t true.

Here’s what’s true, to the best of my knowledge:

There are real differences between the parties. But they’re not nearly as big as the parties and their adherents like to pretend, even as the parties have grown a lot more polarized (which is to say, the differences used to be even smaller!) One of these parties is not communist, and the other party is not libertarian. At most, Democrats want to raise federal spending by a few points of GDP. At most, Republicans want to cut federal spending by a few points of GDP.

African-Americans are still killed and incarcerated in large numbers by cops in Democratic cities. Women are still raped and abused in Democratic strongholds. The things that matter most to these groups are very rarely even on the ballot or in front of the relevant politician: the one exception is abortion, and in the states where it’s on the ballot, women (50% of whom think abortion is morally wrong) are voting against it too.

Political radicalism among our representatives is mostly drive by: (1) the way that we have sorted ourselves into partisan enclaves, (2) the way the primary system has changed, (3) and the strong restrictions on “pork” which used to grease the skids of bipartisanship. (4: Campaign Finance issues matter, too.)

There are many questions about whether the electorate has changed as well, but the best evidence suggests that we’re just as mixed up ideologically as we always were: as an empirical matter, ordinary Americans do not use these abstract terms in the same way partisan intellectuals do. Self-classified liberals tend to have liberal views on specific policy issues, but self-classified conservatives are much more heterogeneous; many, even majorities, express liberal views on specific issues, such as abortion rights, gun control and drug law reform.

That is, the supposed polarization of the electorate is just as much a myth as any supposed moderation. It’s probably more sensible to say that we’re all over the place, radically liberal and conservative and sometimes moderate too: citizens often support policies on both sides of the ideological spectrum, but these policies are often not moderate.

What’s more, President Obama has largely left Bush-era foreign policy in place.

The one place where the parties’ policies and practices really diverge is LGBT rights. And that’s only recently: remember that it was Clinton who signed the Defense of Marriage Act, and the divergence is not going to last for long.