The Compost of Disagreement: Creating Safe Spaces for Engagement and Action

The 6-page article, The Compost of Disagreement: Creating Safe Spaces for Engagement and Action (2014), by Michele Holt-Shannon and Bruce Mallory, was published in Journal of Public Deliberation: Vol. 10: Iss. 1. The authors describe the experience coordinating the New Hampshire Listens campaign to address the growing concern around aggressive and combative many public events were becoming from mid-1990s and on. Over years of experience, they found that the more diverse and varied the participants and experiences, the richer the conversation that would emerge. And in order to do so, it is vital to create spaces that are safe for all parties involved, in order for transformative dialogue to take place.

Find the PDF available for download from the Journal of Public Deliberation site here.

From the article…

We understand that one of the most important contributions we can make to public life is to create safe spaces where diverse points of view can be expressed, deeply held differences can be explored, and the potential for discovering common ground amidst the cacophony can be nourished. The work runs counter to the natural tendency to want to “manage difference” or find “consensus” or help everyone to “just get along.” Paradoxically, we use the tools of deliberation to uncover those things that divide in order to find a shared path forward.

We could think about this uncovering and exploration as working the community compost. Taking the raw ingredients of values, beliefs, attitudes, cultural norms, local history, municipal policies and practices, traditional and social media, and the multifaceted personalities of local actors, we strive to create a space that allows for heat, conflict, and the transformation of old patterns and approaches to new kinds of rich, nuanced, adaptive solutions. Believing that knowledge and action are co-constructed in the milieu of community, it is logical that listening to and considering a range of perspectives can give rise to feasible, practical approaches.

In addition, we have witnessed explicit attempts to shut down deliberation and essentially block action by elected and appointed officials. Using audio and video recording devices in ways that are felt as intimidating or harassing, and occasionally displaying side-arms, these vocal few make it hard for others to feel that their views will be heard or respected. We are not suggesting this has become the norm, but the frequency has increased since we began this work. Our response has been to engage these voices as much as possible, both in focused conversations to hear directly their concerns and by welcoming them as participates in public deliberations. With some exceptions, we have found that the use of clear, agreed-upon ground rules; facilitators capable of fostering a respectful, honest, safe conversation; surfacing and recording the disagreements as well as common ground; and close scrutiny of participant evaluations regarding their experiences are all necessary for creating safe spaces for disagreements.

In the end, welcoming the most skeptical voices into the conversation is fundamental to the integrity of the process, creates a richer mix of perspectives and ideas, and helps us learn how to create conditions that maximize both safety and disagreement. The challenges described here have made us better. Balancing the sometimes competing constructs of safety and strong disagreement, we are able to be more transparent, we are clearer about digging into disagreements, and we are more skilled at setting boundaries that are legal and effective. Over many years, we have learned from those who have taken issue with the fundamental tenets of deliberative democracy, from the everyday citizens who want to make their communities better in some way, and from the various public and private stakeholders who are directly affected by engaged deliberations. The most important lesson, perhaps, has been that the richer the compost mix, the better the result. The complementary lesson is that strong disagreement requires a safe space if shared understanding and action are to be achieved.

Download the case study from the Journal of Public Deliberation here.

About the Journal of Public Deliberation
Journal of Public DeliberationSpearheaded by the Deliberative Democracy Consortium in collaboration with the International Association of Public Participation, the principal objective of Journal of Public Deliberation (JPD) is to synthesize the research, opinion, projects, experiments and experiences of academics and practitioners in the emerging multi-disciplinary field and political movement called by some “deliberative democracy.” By doing this, we hope to help improve future research endeavors in this field and aid in the transformation of modern representative democracy into a more citizen friendly form.

Follow the Deliberative Democracy Consortium on Twitter: @delibdem

Follow the International Association of Public Participation [US] on Twitter: @IAP2USA

Resource Link: www.publicdeliberation.net/jpd/vol10/iss1/art22/

Difference, Conflict & Love: How Family Can Lead Us Home

The article, Difference, Conflict & Love: How Family Can Lead Us Home by Kathy Eckles was published April 2016 on Public Conversations Project blog. In the article, Eckles shares some of her family’s history regarding dialogue and the desire growing up to have had other alternatives communication with her family, especially when it came to harder issues. She gives 3 steps for improving communication skills with family, even when differences and conflict arise.

Below is an excerpt from the article and you can find the original in full on Public Conversations Project blog here.

From Public Conversations Project…

3 Steps to Improved Communication Skills

Step 1: Build Emotional Sturdiness
Stretch your comfort zone. Break old patterns. Say ‘yes’ to opportunities. Learn new things. Build trust in yourself as you strengthen your emotional capacity to listen, speak, create, succeed, fail, give, receive, lead. There will be moments of awkwardness, but you’ll survive them and, with humility and good-heartedness, they can even be endearing. You’ll likely wish for a few ‘do-overs,’ too, but you will grow.Step one: live your life beyond what you already know.

Step 2: Understand Self & Others
Ask why do I do what I do? What motivates each of us to be so different in how we communicate, lead and interact in relationships? What are my gifts and challenges? How can I be more accepting of myself and others? How might acceptance, appreciation and knowing more about how to meet people where they are impact our relationships at home and at work? Would we be happier and more productive? One of my favorite resources is the Enneagram. It’s helped me be more compassionate, appreciate differences, and relate more effectively. Step two: know thyself. Appreciate. Diversify. Respond, not react. Communicate in ways that make sense to the receiver.

Step 3: Develop Communication Skills
…Expand your conversation toolkit beyond news, sports, weather and the 140 character comment to include how to: listen and ask genuine questions to have a conversation that’s rich with curiosity and connection; unlock stuck conversations through mutual understanding; feel more grounded in your own voice; communicate across different cultures, personalities and contexts, and develop everyday tools to resolve or transform conflict. Step three: expand your quality communication skills. Practice every day.

This is an excerpt from the article, to find it in full, go to Public Conversations Project’s site.

About Public Conversations ProjectPCP_logo
Public Conversations Project fosters constructive conversation where there is conflict driven by differences in identity, beliefs, and values. We work locally, nationally, and globally to provide dialogue facilitation, training, consultation, and coaching. We help groups reduce stereotyping and polarization while deepening trust and collaboration and strengthening communities.

Follow on Twitter: @pconversations

Resource Link: www.publicconversations.org/blog/difference-conflict-love-how-family-can-lead-us-home

How to Develop Discussion Materials for Public Dialogue

The 28-page guide from Everyday Democracy, How to Develop Discussion Materials for Public Dialogue, was published November 2007. This guide describes in detail the process for developing materials for public dialogue, as have been used to develop the Everyday Democracy discussion guides. From how to get started, this guide provides tips for creating a team that represents though the guide is aimed toward and some best practices for when selecting team contributors. The guide continues with four templates for developing each step of the process when developing materials, some exercises for writing, and some addition optional elements to consider developing.

Below is an excerpt of the guide, which is available for download as PDF on Everyday Democracy’s site here.

ED_Develop_dialogue_materialsFrom Everyday Democracy…

Good discussion materials help people explore a complex, public issue from a wide range of views, and find solutions that they can agree to act on and support. Discussion materials don’t have to provide all the answers; instead, they provide a framework and a starting place for a deep, fair discussion where every voice can be heard.

Keep in mind that this is an art, not a science. As you write, think about your audience. Don’t overestimate what people know, but don’t underestimate their intelligence. Trust the public, and trust the process.

The step-by-step instructions provided here mirror the order that many discussion guides follow. They are designed to help the writing team move through a series of meetings and tasks to produce the discussion materials.

Guiding principles
Your discussion guide should…

– give people a sense that their voice matters.
– connect personal experience to public issues.
– help people understand the power of collective thinking and collaborative work.
– welcome all points of view.
– acknowledge and embrace cultural differences.
– help build trust.
– encourage people to analyze the values and assumptions that underlie their views.
– help people uncover common ground and find better solutions.
– help people move from dialogue to action.

Characteristics of effective discussion guides
An effective discussion guide…

– addresses a current issue with broad public appeal.
– provides a starting place for a safe and open discussion.
– presents many different points of view about the issue, without promoting any particular point of view or solution.
– represents widely held views of citizens and experts.
– is easy for people from all walks of life to use.
– is brief and uses plain, jargon-free language. Quotes or viewpoints should soundlike something people might actually say.
– states each viewpoint clearly, in the “voice” of a person who holds that view.
– helps people learn about the issue.
– helps people explore areas of disagreement.
– may include sample action ideas

About Everyday Democracy
Everyday Democracy
Everyday Democracy (formerly called the Study Circles Resource Center) is a project of The Paul J. Aicher Foundation, a private operating foundation dedicated to strengthening deliberative democracy and improving the quality of public life in the United States. Since our founding in 1989, we’ve worked with hundreds of communities across the United States on issues such as: racial equity, poverty reduction and economic development, education reform, early childhood development and building strong neighborhoods. We work with national, regional and state organizations in order to leverage our resources and to expand the reach and impact of civic engagement processes and tools.

Follow on Twitter: @EvDem

Resource Link: www.everyday-democracy.org/resources/how-develop-discussion-materials-public-dialogue

The Reunited States of America

The 192-page book by Mark Gerzon, The Reunited States of America: How We Can Bridge the Partisan Divide, was published February 2016. This book is a manifesto on how to bridge the political divide in America, during a time when the political environment is deeply poisoned. Gerzon shares the experiences of 40 individuals and organizations that are already doing the work of finding common ground, and working together around challenging and divisive issues. Here you will find a toolkit to join the emerging movement towards a transpartisan political environment and help reunite the states of America.

You can find the book on Mark Gerzon’s site here and also, in physical copy or audio format from Amazon here.

Reunited_StatesFrom the book…

We Americans are solving problems and achieving positive results not despite but because of our differences. Many or our fellow citizens are living evidence of this third story. They are putting country before party. They are drawing the outlines of a new political map that connects us rather than divides us. They are forming networks and organizations that are building bridges rather than walls. They are bridging the partisan divide- in living rooms and in communities, in state legislatures and on Capitol Hill.

Story #3 does not mean agreeing on everything. Nor does it mean being “nice” or being “moderate” or “splitting the difference”. On the contrary, it may mean fighting for what one believes in- but respecting one’s adversary for doing the same. It means knowing the difference between an issue on which you are willing to listen and learn, and one where you believe you are not. Above all, it means disagreeing strongly without ever forgetting that “they” probably love America just as much as “we” do. 

The truth is, 70 to 90 of us say that we are “very patriotic”. That means almost all of us claim to love our country deeply. If we love our family, we want it to stay connected. Similarly, if we love America, we naturally want our country to be able to work through its deep and genuine difference and remain united.

This book is part of a campaign- not a Republican or Democratic campaign, but an American campaign; not a campaign for office, but a campaign for our country. It is about the people, some of whom are our neighbors, who are drawing a new political map that connects us rather than divides us. It is about our fellow citizens who are already reuniting American- in living rooms and in communities, in state legislatures and on Capitol Hill. These are, in my view, today’s real American heroes.

The book is available for purchase, both in physical and audio format, from Amazon here

About Mark Gerzon
Mark is an author, leadership expert, and veteran convener of cross-party conversations. Having worked in both the private and public sectors, both domestically and internationally, his primary current focus is having a positive, transformative impact impact on the 2016 election.

Resource Link: www.markgerzon.com/

Dialogue on Sexual Assault

The article, Dialogue on Sexual Assault, by Natasha Dobrott was published April 2016 on Public Conversations Project‘s blog. April is Sexual Assault Awareness Month and Dobrott discusses how college campus are talking about sexual assault. Many universities and colleges have come under scrutiny for both their Title IX violations and prevalence of sexual assault. The article uplifts some of the different ways that the conversations are taking place around addressing sexual assault on college campuses and the opportunity for more conversation around “healthy relationships, masculinity, and social norms”.

Below is an excerpt from the article and you can find the original in full on Public Conversations Project blog here.

PCP_VigilFrom Public Conversations Project…

Engaging in Dialogue
The good news is that, at least in part due to the conversations that added scrutiny has inspired, students and administrators are talking about this issue on campus through formal and informal means more than ever. According to one Title IX administrator from the Boston area, sexual assault prevention is most successful when it is a “collaborative and iterative process” that involve the partnership of different stakeholders on campus. This includes raising awareness, teaching students how to keep themselves and their friends safe, and having adequate response teams in administration, law enforcement, and health services in the event that sexual assault does occur. One university embodied this idea of a collaborative and iterative process when it involved representatives from students, faculty, and administrative groups in revising its Title IX policies. This kind of opportunity allowed students to feel as though “they had agency and ownership in the process” and that their ideas were heard and taken into account. The schools that are most successful in sexual assault prevention have created multiple avenues such as this through which students, faculty, administrators, and law enforcement can discuss the issue, build trust, and maintain accountability.

Where is conversation about sexual assault happening?
Conversations about sexual assault take many forms on college campuses. Bystander Intervention is the most widespread avenue for conversation on this is issue. Teaching students to intervene in questionable situations they see that could result in sexual assault, programs like these focus largely on providing students with skills to recognize potentially risky situations and to safely intervene or diffuse the situation. Students can also participate in self-defense classes or student awareness and activism groups that focus on bringing attention to the problem with the intent of starting a conversation. Although programs like bystander intervention don’t address the problem from all angles, such discussing underlying gender norms, it does serve as a good way to encourage proactive conversation amongst students.

Where do we need more conversation?
A conversation lacking at many schools is the opportunity for discussions about healthy relationships, masculinity, and social norms. Sexual assault prevention is an “intrapersonal as well as an interpersonal problem,” said a women’s center program coordinator, meaning that students need to be able to explore their own internal influences and motivations. Conversations that help students explore the pressure to conform to gender norms or learn what healthy relationships actually look like are important in helping students to understand one another and “build a strong culture for each other,” as one Title IX administrator in New Hampshire pointed out. I have seen these on my own campus through student discussion groups about masculinity, sporadic events about gender norms, and even just this past week, a panel on healthy relationships. Creating more opportunities for students to learn and discuss these underlying problems helps students to connect with others, building that culture for others. Genuine curiosity and caring about other people’s experiences and how other people experience things can enhance the feeling of community and address sexual assault as not just an interpersonal problem, but also as an intrapersonal one.

About Public Conversations ProjectPCP_logo
Public Conversations Project fosters constructive conversation where there is conflict driven by differences in identity, beliefs, and values. We work locally, nationally, and globally to provide dialogue facilitation, training, consultation, and coaching. We help groups reduce stereotyping and polarization while deepening trust and collaboration and strengthening communities.

Follow on Twitter: @pconversations

Resource Link: www.publicconversations.org/blog/dialogue-sexual-assault

Speed Meeting Activity for Community Addressing Racism

The three-page, Speed Meeting Activity for Community Addressing Racism, by Everyday Democracy was published October 2014 on ED’s site here. This activity is designed to address racial equity issues, and is especially helpful for those using the Facing Racism in a Diverse Nation discussion guide [by Everyday Democracy].

Participants are given a printout of a clock with four meeting times: at the 3:00, 6:00, 9:00, and 12:00. Each person finds a partner in the room to meet with during each of these times (4 meet ups total). Each time slot has a different question to explore with the partner “scheduled” at that time, and after all four meet ups, there is an overall group debrief at the end. Below is an excerpt from the activity and you can find the entire activity on Everyday Democracy’s site here.

ED_address racismFrom Everyday Democracy…

This activity can be used whenever people don’t know each other and need to connect at any phase of the work, and especially in the organizing phase.

Purpose of Activity:
– To get participants comfortable talking in pairs and about race/ethnicity
– To allow participants an opportunity to reflect on their past and present experiences
– To help participants feel more comfortable thinking about their experiences through a racial/ethnic/cultural lens.

Background:
This activity was created so that participants could start talking about race and ethnicity in pairs. This activity help participants begin to build relationships. Through answering the 6:00 to 9:00 questions, participants will be able to reflect on their past and present experiences through a racial/ethnic/cultural lens.

Find the entire activity on ED’s site here

About Everyday Democracy
Everyday Democracy
Everyday Democracy (formerly called the Study Circles Resource Center) is a project of The Paul J. Aicher Foundation, a private operating foundation dedicated to strengthening deliberative democracy and improving the quality of public life in the United States. Since our founding in 1989, we’ve worked with hundreds of communities across the United States on issues such as: racial equity, poverty reduction and economic development, education reform, early childhood development and building strong neighborhoods. We work with national, regional and state organizations in order to leverage our resources and to expand the reach and impact of civic engagement processes and tools.

Follow on Twitter: @EvDem

Resource Link: http://everyday-democracy.org/resources/speed-meeting-activity-communities-addressing-racism

Citizens at Work: An Interim Report [KF A Public Voice 2016]

The 24-page interim report, Citizens at Work, was released by Kettering Foundation at their annual event, A Public Voice 2016 in May 2016. The interim report describes Kettering’s two series of deliberative forums held between 2015-2016. The two series revolved around the issue guides, Health Care: How Can We Reduce Costs and Still Get the Care We Need? and Making Ends Meet: How Should We Spread Prosperity and Improve Opportunity?, which were prepared by Kettering and used for National Issues Forums. Below is more info from Kettering on the report and you can read the original on KF’s site here.

From Kettering…

At A Public Voice 2016, representatives of NIF and other deliberative democracy groups discussed the concerns that have emerged from forums on heath-care and economic security issues. A panel of elected officials and policymakers responded to that discussion.

The interim report is drawn from the work of NIF members and forum participants. To compile the report, researchers from Kettering and Public Agenda attended forums; talked with forum moderators; reviewed questionnaires filled out by forum participants, and analyzed transcripts of forums.

A Public Voice 2016: An Introduction

For more than 30 years, the Kettering Foundation has reported to policymakers and government officials about the characteristics of public thinking on key policy questions. In 2016, the foundation is reporting on citizen deliberations on two separate but important questions:

• How can we reduce costs and still get the health care we need?

• How should we spread prosperity and improve opportunity?

The 2016 citizen deliberations have taken place in public forums around the country, using two issue guides prepared by the Kettering Foundation for the National Issues Forums (NIF): Health Care: How Can We Reduce Costs and Still Get the Care We Need? and Making Ends Meet: How Should We Spread Prosperity and Improve Opportunity?

About 2,800 people from across the country have participated in more than 250 forums on either health care or making ends meet. About 210 of the forums have been in face-to-face meetings. The remainder have taken place online, using a platform called Common Ground for Action, which is designed to reflect what happens in in-person deliberative forums. This platform was developed by Kettering using the same principles used in preparing issue guides.

Download the interim report for free here.

About Kettering Foundation
KF_LogoThe Kettering Foundation is a nonprofit operating foundation rooted in the American tradition of cooperative research. Kettering’s primary research question is, what does it take to make democracy work as it should? Kettering’s research is distinctive because it is conducted from the perspective of citizens and focuses on what people can do collectively to address problems affecting their lives, their communities, and their nation.

Follow on Twitter: @KetteringFdn

Resource Link: www.kettering.org/blogs/apv-2016-interim-report