The Greatest History Lessons Are Those We Have Yet to Learn

The article written by Jessica DeBruin, The Greatest History Lessons Are Those We Have Yet to Learn, was published August 2015 on Everyday Democracy‘s site. DeBruin shares some of her history, how it shaped her identity, and explores how our identities play out in our conversations and realities. She emphasizes the importance genuinely listening and participating in conversations where we explore the intersections of our own privilege and oppression. Below is an excerpt from the article and read it in full on Everyday Democracy’s site here.

From the article… 

…There is a notion of being “all talk.” In truth, many actions must be taken to move us forward as a society. Humanity exists on the threads of a tapestry being woven, ever in motion. We may skip a stitch occasionally, or unravel bits of progress, but it is only through collaboration that we may continue. No one thread is more vital to the weaving. Likewise, there are many ways to take action. Some seek political recourse, some take to the streets, some create art, some tell stories, and we all talk.

In this arena I have found a useful application for the intersection of my privilege and my experience as a woman of color. At my core I am a storyteller, and that is just what I do. I can take all my experiences, all the confusion and micro-aggressions, and form them into something meaningful. Over the years I have seen subtle shifts in the attitudes of some of my white friends regarding race and, while I certainly do not take credit for the shift, I know that maintaining a relationship in which we talk about the hard stuff contributes to forming a habit of critical thinking.

I recall a conversation I had recently with a white, straight, cismale coworker of mine. In many ways he has what might be considered the trifecta of social privilege. And yet his nose crinkled in discomfort at the word. He quite earnestly expressed that he didn’t feel this had ever given him any undue advantage in life.

So we chatted about that.

I shared my perspective that privilege is not always about what is given to you, but often about what is not taken from you. Things like the ability to walk safely in public seem like something that should be a given in the United States in 2015, and yet a significant portion of the population does not take that privilege for granted.

When we finished our conversation he thanked me. He had never thought to see the world that way, frankly because he had never had to. As a queer, multi-ethnic woman I have no choice but to consider these things.

We both learned from each other: He left the conversation with insight into a different way of existing in the world. I left it with a better understanding of the ways in which our own privilege is truly a blind spot.

Conversations like these are vital to moving ideas forward.

In critically examining our place in the world and speaking truthfully about our experiences, we make small shifts to guide the direction of our broader cultural discourse. It starts with listening, really listening; the kind of listening that sends a prickle up your spine. Any democracy must be based first on our ability to listen, and then on the gumption to speak with honesty.

Yes, it will be uncomfortable. No individual is entirely privileged or oppressed, and learning your own privilege can be unnerving.

In school we learn that we earn what we have. The rags to riches mythology of extreme economic and social mobility has become a basic tenant of American society. Learning that hard work is not always enough for those who lack privilege can unsettle our sense of self. We want to believe that if and when we have good things it is because we have earned them. But this discomfort is productive if we can allow ourselves to sit with it. Indeed if we are not prepared to dismantle our assumptions about our place in the world, we have not truly learned our instrument.

Human beings possess one of the greatest privileges of all – the ability to intricately and meaningfully exchange ideas. This exchange of ideas has been essential to our advancement as a species. Through everyday conversations I have learned to appreciate the world from multiple perspectives, and I believe that has advanced me as an individual. It has helped me find the small actions I can take in my life to make this the kind of world I can be proud to be a part of.

The greatest history lessons I have ever learned are the testimony of so many remarkable individuals, each with their own set of experiences. The greatest history lessons are those I have yet to learn.

About Jessica DeBruin
Jessica is a writer and actress living in Los Angeles, dedicated to creating feminist, queer-inclusive art and media. Follow on Twitter: @JessicaLaVerdad

About Everyday Democracy
Everyday Democracy
Everyday Democracy (formerly called the Study Circles Resource Center) is a project of The Paul J. Aicher Foundation, a private operating foundation dedicated to strengthening deliberative democracy and improving the quality of public life in the United States. Since our founding in 1989, we’ve worked with hundreds of communities across the United States on issues such as: racial equity, poverty reduction and economic development, education reform, early childhood development and building strong neighborhoods. We work with national, regional and state organizations in order to leverage our resources and to expand the reach and impact of civic engagement processes and tools. Follow on Twitter: @EvDem

Resource Link: http://everyday-democracy.org/news/greatest-history-lessons-are-those-we-have-yet-learn

A Conversation on the Nature of Leadership

A Conversation on the Nature of Leadership, was published on the Kettering Foundation blog in December 2014 and is the transcribed conversation with Jack Becker, Tina Nabatchi, Martín Carcasson, and Jeffrey Nielson.  The conversation between the four discusses the nature of leadership, what are some of the roles of a leader and what it takes to be a successful leader. Read the full conversation below or check out the original on Kettering’s blog here.

From Kettering…

As a topic of inquiry and self-help, leadership has been covered from many angles and by many disciplines. To learn more about leadership, former Kettering Foundation research assistant, Jack Becker, sat down at a recent Kettering Foundation research exchange with Tina Nabatchi, Martín Carcasson, and Jeffrey Nielson. All three have written either directly or peripherally on leadership. Their conversation spans the nature of leadership, ideas for reform, claims to new thinking, and how we can better manage demands for high-functioning leaders and organizations.

JACK: You’ve each written on leadership in different ways: for Tina, part of your work has been thinking about how leadership is driving collaboration. And for Martín, much of your work has made the case for how the Center for Public Deliberation and similar centers can lead in improving public discourse. Jeff, you have written extensively on leadership, most recently on how we can and should deconstruct our dominant approach to how we understand the topic.

JEFF: Yes, my recent work is on deconstructing the supermeme of leadership. It was inspired in part by David Bohm’s book, On Dialogue(1996). I recall this line where he says, and I’m paraphrasing, all of society is pious to the belief we can’t function without leaders. Well, maybe we can. That was the moment when I began to think about why we think we need leaders, what dynamic leaders and leadership creates, and what would it be like to not have leaders. How would we manage ourselves?

What I challenge in my work is this idea that we have to have leader-based organizations and communities. That the only way to manage ourselves is to appoint a rank-based leader and allow someone to monopolize information, control decision making, and tell us what to do. It’s that kind of leadership model that I’m challenging.

TINA: When I think about leadership, and especially in the leader’s role in driving collaboration, I see multiple roles leaders can be playing. We have to expand our thinking beyond this “great-man” theory of one person in charge, directing and ordering. We have to think about cultivating and empowering people to take on different aspects of work at different times. And as things are in any collaborative and participatory process, the needs of the group and the needs of the moment will change. And we need to be able to empower people to be able to step up and move forward.

JEFF: That’s exactly what I’m working to create. And my thought is, that whenever we use the word leadership, we immediately create a division of persons—we have leaders and followers. And we automatically have a division of power. Regardless of your good intentions, this is going to inhibit and impede the process of that initiative and effort. When we use the language of leadership we are immediately defining someone as having power and someone as not having power. And that relationship is quite inevitably of unequal power, and you can’t have collaboration with relationships of unequal power.

TINA: I would tend to agree with that, but I would say, for example, that if I have the skills to do data analysis and you don’t, well then you would follow my lead. Whereas if you have skills in community organizing and I don’t, I would follow your lead. I do think that leader-follower dynamic still exists. There is a power dynamic that still exists, and we are never going to eliminate that. Instead, what’s important is accepting that people have power and skills in some areas and not in others.

JEFF: Certainly I’m not saying we should get away from the professional roles of doctors or accountants or lawyers. We all have professional skills and occupations. But in terms of how we manage the strategy, the tactics, the operations, the resources, and the people themselves, that should be in a leaderless way. So if you have greater skills in a particular area, you take on the stewardship of a certain area in an organization or community. I call that using rotational stewardship positions. But as soon as we call someone a leader we’ve set up a dichotomy that creates unethical outcomes.

MARTÍN: A lot of the work of the center is focused on helping coalitions and organizations think about the tension between the top-down versus the bottom-up components of leadership. For example, we are working with United Way to help them manage that tension. A lot of the nonprofit organizations they work with are bottom-up, meaning more grassroots, but with all the collective impact stuff there’s recognition that there’s not enough money and perhaps too many bottom-up organizations recreating the wheel and siloing themselves, leading to a loss of efficiency.

We are finding there is a realization that we need top-down and bottom-up forms, and we need the strengths of both. Part of what I’m doing is helping organizations think through what happens when top-down works well and what happens when bottom-up works well. I think a good leader recognizes this and thinks through how to manage that tension.

JACK: So in your work, Jeff, are there specific terms, such as rotational stewardship, that you have adopted?

JEFF: I contrast rank-based organizations and communities with what I call peer-based. Every community and organization has to be managed. The rank-based management vehicles use permanent leadership positions arranged hierarchically. So what I’m trying to create are peer-based communities where in place of leadership positions you have peer councils, in place of fixed job assignments you have rotational stewardship positions, and in place of hierarchy you have mentoring. That is the different management model that replaces leadership as many people imagine it.

JACK: How much of the change that’s needed is institutional and organizational, and how much is cultural?

JEFF: If you decide you’re going to become peer-based and you don’t make systemic changes in your decision-making processes, the change will fail. Cultural, social, organizational and individual mindset changes will be needed.

JACK: Are there places in the world where peer-based is the norm?

JEFF: For the vast majority of human existence that’s how humans operated in hunter-gatherer societies. Kettering has done some work of its own examining the history of some forms of collaboration. It has a deep history in humanity. It’s only been since the Neolithic revolution and the emergence of settled and village-based life that we’ve had rank-based, leader-based communities, and that’s only been for around 10,000 years. So for 60,000 years we were peer-based. We have it in our genetic abilities. We just have to change the environment from which we collaborate.

MARTÍN: So from that argument, which I think is not unreasonable at all, humans are naturally more collaborative and deliberative. But when I look at all the brain science now around cognitive dissonance and selective listening, I can make the argument that we are inherently anti-deliberative, and we want things to be simplistic.

JEFF: We are actually both. We have the cognitive capacity to be peer-based or rank-based. And so what it depends on is our environment. Right now, rank-based propensities flourish.

JACK: Tina, in public administration we are clearly rank-based and hierarchical. This is especially true at the federal level. What do you think are the prospects for new leadership thinking within public administration?

TINA: I think some hierarchy is actually necessary when you have large organizations that are trying to accomplish huge tasks, such as in a large government agency. There has got to be some kind of systemic order given. And right now that’s given through hierarchy. I don’t see that changing anytime soon. What I do see changing that relates to leadership are the ways people are working with each other across boundaries, across sectors, across organizations, and across jurisdictions, and recognizing who’s bringing what to the table and validating and accepting those skills and abilities over known personal skills and abilities, stepping up when they have what it takes to step up, and then stepping back when they need to let others lead. And I think it’s got to be this kind of give-and-take leadership among different people that leads to a new era of collaboration. I don’t have as many challenges with leadership in name or practice. I think leaders are necessary.

MARTÍN: In our training we talk about the idea of a facilitator. Facilitators do lots of things; I think it’s the same idea with a leader. Sometimes the facilitator needs to be very top-down, perhaps we have a crisis or don’t have much time; in a sense, our best shot is having a benevolent dictator. Sometimes a leader is going to be a much more facilitative leader. So I think having leadership skills doesn’t mean you are this one kind of leader, but instead you need to have this broad skill set and then depending on the situation you need to be able to apply the right skill.

TINA: I think that’s right, and there’s this whole emerging literature on situational leadership that looks at the importance of understanding which particular lens needs to be applied to a particular situation. The best leaders are the ones that are able to see and react to the situation.

Tina Nabatchi, PhD, is an associate professor of public administration and international affairs at the Maxwell School of Citizenship and Public Affairs, Syracuse University. Though her scholarship is varied, the unifying theme is one of democratic governance in public administration. Her work has been featured in numerous venues, and she has two forthcoming books. Follow on Twitter: @nabatchi

Martín Carcasson, PhD, is an associate professor of communication studies at Colorado State University and the founder and director of the CSU Center for Public Deliberation (CPD). The CPD serves as an impartial resource for the community, dedicated to enhancing local democracy in Northern Colorado through improved public communication, community problem solving, and collaborative decision making. Follow on Twitter: @mcarcasson

Jeffrey Nielsen, PhD, is an adjunct instructor of philosophy at Westminster College, a program coordinator for the Utah Democracy Project at Utah Valley University, a blogger, founder of Literary Suite Publishing, consultant, and author of two books, most recently being, Deconstructing the SUPERMEME of Leadership: A Brief Invitation to Creating Peer-Based Communities & Leaderless Organizations (2014).

Jack Becker is a former Kettering Foundation research assistant. He currently works for Denver Public Schools Office of Family and Community Engagement. He can be reached at jackabecker@gmail.com. Follow on Twitter: @jackabecker

About Kettering Foundation
The Kettering Foundation is a nonprofit operating foundation rooted in the American tradition of cooperative research. Kettering’s primary research question is, what does it take to make democracy work as it should? Kettering’s research is distinctive because it is conducted from the perspective of citizens and focuses on what people can do collectively to address problems affecting their lives, their communities, and their nation. Follow on Twitter: @KetteringFdn.

Resource Link: www.kettering.org/blogs/conversation-nature-leadership

The Fundamentals of Policy Crowdsourcing

The 22-page research paper, The Fundamentals of Policy Crowdsourcing (2015), was published by John Prpic, Araz Taetihagh, and James Melton, and can be found via the Davenport Institute on their Gov 2.0 Watch blog. This paper is one of the first of its kind to provide research that dives deep into how crowdsourcing is being utilized for policymaking. Read the abstract below and download the paper here.

From the abstract…

What is the state of the research on crowdsourcing for policymaking? This article begins to answer this question by collecting, categorizing, and situating an extensive body of the extant research investigating policy crowdsourcing, within a new framework built on fundamental typologies from each field. We first define seven universal characteristics of the three general crowdsourcing techniques (virtual labor markets, tournament crowdsourcing, open collaboration), to examine the relative tradeoffs of each modality. We then compare these three types of crowdsourcing to the different stages of the policy cycle, in order to situate the literature spanning both domains. We finally discuss research trends in crowdsourcing for public policy and highlight the research gaps and overlaps in the literature.

Find the full paper here.

About the Davenport InstituteDavenport_Institute
Since our founding as a multi-partisan and non-profit organization in 2005, The Davenport Institute (formerly Common Sense California) has worked to engage the citizens of this state in the policy decisions that affect our everyday lives. It is our firm belief that, in today’s world of easy access to information, and easy connectivity to others, California’s municipal and education leaders are seeking ways to involve the residents of their communities in the important issues they confront. Done legitimately, this new kind of leadership produces better, more creative policy solutions and better, more engaged citizens committed to the hard work of self-governance.

Resource Link: http://gov20watch.pepperdine.edu/2015/08/research-policy-crowdsourcing/

Searching for Wise Questions

The article, Searching for Wise Questions, by Laura Chasin was published September 2011 and discusses how the way questions are framed can dramatically shape the answer. Written with the September 11, 2001 attacks in mind, the article offers opportunities to frame questions in a way that heal rather than divide.

Below is an excerpt from the article and the full piece can be found on Public Conversations Project’s website here.

From the article…

My experience conducting dialogues among those who have fierce differences about issues such as abortion and homosexuality has made me aware that questions have impact even before they are answered. They can close a door or turn on a light. They can intensify conflict or deepen mutual understanding. Asking the right questions now could build bridges across old divides and prevent the digging of new trenches at a time when we can ill afford further damage to our national landscape.

Questions have unsung power. They focus our attention: “What was your first reaction?” They call upon one dimension of us rather than another: “How are you trying to reassure your children?” They can point us toward a path of understanding and action: “Are there legitimate reasons for people to hate this country?”

Every question harbors an assumption that is often hidden. “How can we get even?” states more than it asks. By answering a question, most of us unwittingly support its hidden assumptions.

Since the terrible destruction of September 11, we have been barraged by questions of all kinds. Questions that seek facts or reassurance. Dread-filled questions that shuffle, half formed, through the dark hallways of our minds: “Why?” and “What will become of us now?”

What are the right questions for these harrowing times? To me, they are questions that promote recovery, minimize risks, and strengthen us for the marathon that lies ahead. They are questions that can galvanize our loyalty to our precious, if flawed, nation — without accelerating a worldwide spiral of violence that becomes even more catastrophic than the events of September 11.

We can notice the impact on ourselves and others of the questions we hear or read. We can be thoughtful about the purposes of the questions we ask. We can avoid using rhetorical questions. We can decline to answer questions likely to steer talk in destructive directions.

About Public Conversations Project
PCP_logoPCP fosters constructive conversation where there is conflict driven by differences in identity, beliefs, and values. We work locally, nationally, and globally to provide dialogue facilitation, training, consultation, and coaching. We help groups reduce stereotyping and polarization while deepening trust and collaboration and strengthening communities. At the core of many of today’s most complex social problems is a breakdown in relationships that leads to mistrust, gridlock, and fractured communities. Public Conversations’ method addresses the heart of this breakdown: we work to shift relationships, building the communication skills and trust needed to make action possible and collaboration sustainable. Since our founding in 1989, Public Conversations’ practitioners have worked on a broad range of issues, including same-sex marriage, immigration, abortion, diversity, guns, and the Israeli-Palestinian conflict. We have also contributed to peace-building efforts in several conflict-torn regions overseas. In situations where a breakdown in trust, relationships, and constructive communication is part of the problem, PCP offers a solution. Follow on Twitter: @pconversations.

Resource Link: www.publicconversations.org/resource/searching-wise-questions

Participatory Practices in Organizations

This 17-page review article, Participatory Practices in Organizations by Caroline Lee was published 2015 in Sociology Compass, an online journal aimed at reviewing state-of-the-art research for a broad audience of undergraduates, researchers, and those who want to stay posted on developments in particular fields.

The piece is a relatively quick overview and digest of a range of historic and current research on participation (not just deliberation, but much that is relevant to it) in a variety of different types of organizations. It might be useful for NCDD members seeking a quick literature review, students looking for gaps in existing research, or anyone interested in how organizational scholars view the evolution of participatory practices over the last century.

From the Abstract…

The literature on participatory practices in organizations has been less coherent and more limited to subspecialties than the literature on bureaucracy in organizations – despite a number of celebrated studies of participation in 20th century American sociology. Due to the practical nature of participatory reforms and the ambiguity of participation as a concept, attempts to review participatory knowledge have a tendency to focus on refining definitions and clarifying frameworks within subfields.

This article instead provides a broad thematic overview of three different types of research on participation in organizations, all critical to an understanding of today’s dramatic expansion of participatory practices across a variety of organizations. Classic research studied participation as dynamic and central to organizational legitimacy. Institutional design research has focused on participation as a stand-alone governance reform with promising empowerment potential, but mixed results in domains such as health care, environmental politics, and urban planning. Finally, recent research seeks to place participatory practices in the context of shifting relationships between authority, voice, and inequality in the contemporary era. The article concludes with suggestions for building on all three categories of research by exploring what is old and new in the 21st century’s changing participatory landscape.

Download the article here.

About the Author
Caroline W. Lee is Associate Professor of Sociology at Lafayette College. Her research explores the intersection of social movements, business, and democracy in American organizations. Her book Do-It-Yourself Democracy: The Rise of the Public Engagement Industry was published in 2015 by Oxford University Press. Her co-edited volume with Michael McQuarrie and Edward Walker, Democratizing Inequalities: Dilemmas of the New Public Participation, was published in 2015 by NYU Press.

Resource Link: http://sites.lafayette.edu/leecw/publications/

This resource was submitted by Caroline Lee, Associate Professor of Sociology at Lafayette College, via the Add-a-Resource form.

Ripple Effect Mapping: A “Radiant” Way to Capture Program Impacts

A group of leaders in college extension programs created a participatory group process designed to document the results of Extension educational efforts within complex, real-life settings. The method, known as Ripple Effect Mapping, uses elements of Appreciative Inquiry, mind mapping, and qualitative data analysis to engage program participants and other community stakeholders to reflect upon and visually map the intended and unintended changes produced by Extension programming. The result is not only a powerful technique to document impacts, but a way to engage and re-energize program participants.

Ripple Effect Mapping can be used to help unearth and document the divergent outcomes that result from dialogue and deliberation programs.

This article in the Journal of Extension was published in October 2012 (Volume 50, Number 5). Authors include Debra Hansen Kollock of Stevens County Extension, Lynette Flage of North Dakota State University Extension, Scott Chazdon of University of Minnesota Extension, Nathan Paine of the University of Minnesota, and Lorie Higgins of the University of Idaho.

Introduction

Evaluating the changes in groups, organizations, or communities resulting from Extension programming is difficult and challenging (Smith & Straughn, 1983), yet demonstrating impacts is critical for continued investment (Rennekamp & Arnold, 2009).

Ripple Effect Mapping (REM), is a promising method for conducting impact evaluation that engages program and community stakeholders to retrospectively and visually map the “performance story” (Mayne, 1999; Baker, Calvert, Emery, Enfield, & Williams, 2011) resulting from a program or complex collaboration. REM employs elements of Appreciative Inquiry, mind mapping, and qualitative data analysis.

REM was used to conduct an impact analysis of the Horizons program, an 18-month community-based program delivered to strengthen leadership to reduce poverty. The method (Kollock, 2011) was piloted in Washington, Idaho, and North Dakota Horizons communities to illustrate outcomes of the program over time. While there were minor process variations in each state, the REM technique in all three states utilized maps to illustrate to community members what was accomplished as well as furthered their enthusiasm for taking action on issues.

Background

Historically, the standard approach for impact evaluation has been experimental research. Yet critics of experimental approaches emphasize that these designs are often politically unfeasible and yield very little useful information on a program’s implementation or its context (Patton, 2002).

REM, an example of qualitative methodology based on open-ended group interviewing, provides “respectful attention to context” (Greene, 1994: 538) and better addresses the concerns of program stakeholders. The participatory group aspect of this method engages participants and others to produce high-quality evaluation data and increases the likelihood of future collective action.

REM is a form of mind mapping, a diagramming process that represents connections hierarchically (Eppler, 2006:203). A fundamental concept behind REM is radiant thinking (Buzan, 2003), which refers to the brain’s associative thought processes that derive from a central point and form links between integrated concepts (Wheeler & Szymanski, 2005; Bernstein, 2000). This makes REM an ideal tool for brainstorming, memorizing, and organizing.

Description of the Method

The steps involved in Ripple Effect Mapping are:

  1. Identifying the intervention: REM is best conducted for in-depth program interventions or collaborations that are expected to produce broad or deep changes in a group, organization, or community.
  2. Scheduling the event and inviting participants: The REM process includes both direct program participants and non-participant stakeholders. This latter group offers a unique perspective and a form of external validation to verify the “performance stories” of program participants. Ultimately, a group of eight to 15 participants is ideal.
  3. Appreciative Inquiry Interviews: At the beginning of the REM event, participants are paired up and instructed to interview each other about particular ways the program affected their lives or particular achievements or successes they have experienced as a result of the program (Cooperrider & Whitney, 2007).
  4. Mapping: The core of the session involves group mapping, using Mind Mapping software (Donaldson, 2010) or papers and tape on a wall, to brainstorm and hierarchically map the effects or “ripples” of the intervention. This process engages the entire group and provides opportunities for participants to make connections among program effects. The process is co-led by a facilitator and a “mapper” and is typically completed in one to two hours.
  5. Cleaning, Coding, and Analysis: After the session, the evaluator may need to reorganize the mind map and collect additional detail by interviewing other participants. The data produced in the mapping process can be downloaded into a spreadsheet program and coded in a variety of ways. For example, the “ripples” can be coded as short-term knowledge, skill, or attitude changes; medium-term behavior changes; and long-term changes in conditions. Furthermore, these changes in conditions can be coded using the Community Capitals Framework (Emery & Flora, 2006; Rasmussen, Armstrong, & Chazdon, 2011).

Benefits and Limitations

REM is:

  • Simple and cheap. Mind mapping software is available for free or at low cost. It is efficient to gather participants together for one face-to-face meeting rather than to conduct individual interviews.
  • Able to capture impacts of complex work. The technique successfully documents both intended and unintended effects of Extension work. For example, Extension programming often succeeds at building social capital (trust and connections among people). This method allows participants to describe the connections they’ve built as well as what these connections led to.
  • An effective communication tool. The visual nature of ripple maps makes them very useful as a tool to share program effects with stakeholders such as funders or local officials.
  • Motivating. As REM engages participants and stakeholders, it also creates positive energy for further collective action.

The limitations of REM are the risk of bias in participant selection and in data collection. The assembled participants may not have complete information about all the outcomes of a program and may not provide examples of negative consequences. One way to overcome these limitations is to conduct supplementary interviews with additional stakeholders after the session has been completed and to probe for negative consequences during the session.

Example with Map

Figure 1 shows a portion of one community’s Ripple Effect Map from the Horizons program. This section of a map features examples of first, second, and third order “ripples” from the program. The map illustrates the Fort Yates Horizons program, which conducted a study circles conversation that then led to community garden development. The community garden project spurred the town to a Native Garden partnership with the Tribe, which ultimately led to significant grants to support cultural understanding and assist those with limited resources.

Figure 1.
A Segment of a Ripple Effect Map

RippleEffectMap-mindmapimage

Conclusion

REM is a useful tool for impact analysis of Extension programming and may be particularly well suited for complex interventions or collaborations. Compared with other methods, it is straightforward, cost effective, and, most important, has the potential to generate further movement towards group, organizational, or community goals. We invite program staff and evaluators in other states to try this method out and engage with us in dialogue about the many uses, benefits, and limitations of this approach.

References

Baker, B., Calvert, M., Emery, M., Enfield, R., & Williams, B. (2011). Mapping the impact of youth on community development: What are we learning? [PowerPoint slides]. Retrieved from: http://ncrcrd.msu.edu/uploads/files/133/Mapping%20Impact%20of%20Youth%20on%20Com%20Dev%2012-3-10.pdf

Bernstein, D. A., Clarke-Stewart, A., Penner, L.A., Roy, E. J., & Wickens, C. D. (2000). Psychology (5th ed.) Boston: Houghton-Mifflin Company.

Buzan, T. (2003). The mind map book. London: BBC Books.

Cooperrider, D. L., & Whitney, D. (2007). Appreciative inquiry: A positive revolution in change. Pp. 73-88 in P. Holman & T. Devane (eds.), The Change Handbook, 2nd edition. San Francisco: Berrett-Koehler Publishers, Inc.

Donaldson J. (2010). Getting acquainted with free software. Journal of Extension [On-line], 48(3) Article 3TOT7. Available at: http://www.joe.org/joe/2010june/tt7.php

Emery, M., & Flora, C. B. (2006). Spiraling-up: Mapping community transformation with community capitals framework. Community Development: Journal of the Community Development Society 37(1), 19-35.

Eppler, M. J. (2006). A comparison between concept maps, mind maps, conceptual diagrams, and visual metaphors as complementary tools for knowledge construction and sharing. Information Visualization 5:202-210.

Greene, J. C. (1994). Qualitative program evaluation: Practice and promise. Pp. 530-544 in Denzin, N.K. and Lincoln, Y.S., eds. Handbook of qualitative research. Thousand Oaks, CA: Sage.

Kollock, D. A. (2011). Ripple effects mapping for evaluation. Washington State University curriculum. Pullman, WA.

Mayne, J. (1999). Addressing attribution through contribution analysis: Using performance measures sensibly. Retrieved from: http://www.oag-bvg.gc.ca/internet/docs/99dp1_e.pdf

Patton, M. (2002). Qualitative research and evaluation methods. London: Sage Publications.

Rasmussen, C., Armstrong, J., & Chazdon, S. (2011). Bridging Brown County: Captivating social capital as a means to community change. Journal of Leadership Education 10(1):63-82.

Rennekamp, R., & Arnold, M. (2009). What progress, program evaluation? Reflections on a quarter-century of Extension evaluation practice. Journal of Extension [On-line], 47(3) Article 3COM1. Available at: http://www.joe.org/joe/2009june/comm1.php

Smith, M. F., & Straughn, A. A. (1983). Impact evaluation: A challenge for Extension. Journal of Extension [On-line], 21(5). Available at: http://www.joe.org/joe/1983september/83-5-a9.pdf

Wheeler, R., & Szymanski, M. (2005). What is forestry: A multi-State, Web-based forestry education program. Journal of Extension [On-line], 43(4) Article 4IAW3. Available from: http://www.joe.org/joe/2005august/iw3.php

Resource Link: http://www.joe.org/joe/2012october/tt6.php