So many ways to use technology, so many ways to learn at NCDD 2014

Past conference attendees* have approached technology for public engagement, dialogue, and deliberation in so many different ways:

  • Kira is hands-on and pragmatic, interested only in tools that fit into her work, today.
  • Bob’s a skeptic, so it’s tough to convince him that online technology can play a role in his work.
  • Ashante seeks technology that’ll make her dream process a reality.
  • Andrés has just scratched the surface, unsure where to begin.

LaptopsAnd they’ve all found sessions to expand their vision and knowledge at past NCDD conferences.

For all of his skepticism, Bob remembers Steven Clift’s presentation at NCDD’s 2012 conference in Seattle fondly. Clift’s 15 years of experience with email- and web-based community forums, particularly in immigrant and low income communities, and the way Clift’s work has been put to use in communities across the globe, resonated with him. Indeed, Bob surprised friends by asking Clift to help redesign an upcoming neighborhood summit using email to make it more inclusive. And he loves to tell the story of how some of his most important learning was about the value of going door to door and posting sign-up sheets at street fairs.

Few recall that Ashante’s fervor was sparked by her NCDD’s regional conference in Austin, in 2010. There, she first learned of the ways Manor, Texas used the web to harvest ideas from all residents. She realized that if a town of just 5000 residents could do this, her opportunities were far larger than she had thought. And Manor’s emphasis on low-cost technologies gave her hope that she could begin her efforts years sooner than she had planned.

That same year, at the regional conference in Boston, Kira encountered the University of New Hampshire’s efforts to facilitate discussions of state-sanctioned gambling in eleven communities. UNH had used an online forum to broaden the reach of the discussion, and she saw the potential for this approach to bring rural communities into a process she was managing in the Northwest.

LocalistoShowcaseAndrés has been energized by the more informal sessions. Face to face discussions during the technology showcase in Seattle gave him a real understanding of Mindmixer and how it compared to other web-based idea generation tools. And he dates his decision to start a blog on deliberation and outreach to old friends and new colleagues who walked him through their experiences with WordPress, Twitter, and Flickr at NCDD’s 2008 conference in Austin (and the pizza that night was delicious, too).

Of course, Andrés, Bob, Kira, and Ashante have helped one another and other attendees as well. Kira’s practical tricks for integrating technology into process work thawed Bob’s icy skepticism, and her results made him a bit envious. Bob paid that favor forward by participating vigorously in Ashante’s visioning workshop: his thoughtful cautions made Ashante set the bar for the quality of online interaction even higher. At that same workshop, Ashante’s enthusiasm fired Andrés up to explore how new social media tools could address the challenges he was facing. In turn, Andrés’ gentle but persistent questions made Kira realize that she’d have to spend more time to verify that the privacy of her participants was protected.

This interactive, top down, bottoms-up, and inside out enthusiasm is a hallmark of NCDD conferences.

So, whether you have an interest in technology for dialogue and deliberation or still need to be convinced, extensive experience or very little, you’ll find lots of opportunities to broaden your perspectives and lots of practitioners and technologists eager to learn from your experience, your insights, and your questions.

So please check out the conference schedule (Oct 17-19, 2014 in Reston, VA) for sessions suited to your own inner Kira, Andrés, Bob, and Ashante (sessions will be added within the next week!), register, and plan to share your wisdom and experience with 400 old and new friends and colleagues this October.

- Written by NCDD 2014 planning team member Chris Berendes of Netalyst, Inc.

*We confess that these four characters are fictional, but, as demonstrated by the links, the conference sessions that informed and inspired them are entirely real.

Surprising Results in Online Commenting Study

NCDD has been part of an ongoing conversation about whether online comment sections can be spaces for dialogue and if there are methods or tools we can use to make those spaces more civil. One of our NCDD organizational members, the National Institute for Civil Discourse, recently released on a study on the topic that has some surprising, though not exactly encouraging, results. You can read NICD’s announcement about the study below or find the original here.


NICD_logo3A new study confirms that incivility is common on online news websites. Researchers at the University of Utah and the University of Arizona analyzed more than 6,400 reader comments posted to the website of The Arizona Daily Star, a major daily newspaper in Arizona. They found that more than 1 in 5 comments included some form of incivility, with name-calling the most prevalent type.

“We tracked six different kinds of incivility, but name-calling was by far and away the most common,” said Kevin Coe, a faculty member in the Department of Communications at the University of Utah and one of the study’s authors. “Many people just can’t seem to avoid the impulse to go after someone.”

The study also showed that incivility in comment sections does not fit the stereotype of a few angry individuals who spend hours at their computers flaming other commenters and making baseless claims. In fact, incivility was more common among infrequent commenters than frequent ones. Equally surprising, uncivil commenters were just as likely to use evidence in support of their claims as were civil commenters.

“The results of our study run counter to several popularly-held beliefs about incivility” said co-author Steve Rains from the Department of Communication at the University of Arizona. “In the comments we examined, incivility was pervasive and not simply the product of one or two individuals with an axe to grind.” As might be suspected, stories that focused on well-known leaders with clear positions garnered more uncivil comments. “Strong partisan recognition activates incivility,” said co-author Kate Kenski, an Associate Professor at the University of Arizona. “When articles quoted President Obama, incivility in the discussion comments rose significantly above the average found in other discussions.”

Like many other online news outlets, The Arizona Daily Star now requires commenters to log into a personal account on Facebook before they can comment on a story.

The study, published in the Journal of Communication, was funded by the National Institute for Civil Discourse, a nonpartisan center for advocacy, research, and policy housed at the University of Arizona. The Institute’s honorary co-chairs are former Presidents George H.W. Bush and Bill Clinton.

Link to the full published study: http://onlinelibrary.wiley.com/doi/10.1111/jcom.12104/abstract or http://nicd.arizona.edu/research-report/online-and-uncivil-patterns-and.

The original version of this post can be found at http://nicd.arizona.edu/news/national-institute-civil-discourse-announce-0.

The EuroPolis Project

Author: 
Problems and Purpose The EuroPolis Project was created to influence European policy indirectly by showing the positive effects deliberation had on the participants, their opinions, and their participation level in the EU. The EuroPolis project used a very specific deliberative tool invented by James Fishkin called a Deliberative Poll (DP)...

The European Citizens’ Consultation 2009

Author: 
Problems and Purpose The European Citizens’ Consultation 2009 (ECC09) was a participative cross-border deliberative experiment, which aimed to give citizens across Europe a platform to put forth and discuss ideas with other EU citizens. The stated aim of the ECC09 was to give EU citizens a voice and allow them...

When Curiosity Reigns

Public Agenda is partnering with AAAS to facilitate a series of dialogues between scientists and evangelical Christian pastors throughout the summer. The purpose of the project is to improve dialogue, relationships and collaboration between these two communities, often viewed as staunchly divided. This blog is one in a series from our public engagement team, who write to reflect on their experiences moderating the dialogues. For more information about the project, email Allison Rizzolo.


As we make the final preparations for the next set of Perceptions Project dialogues, I can’t help but think back to our first dialogues in Pasadena.

We spent considerable time preparing for those conversations, between evangelical pastors and scientists. We worked with our partners on the project, AAAS, thinking about who should participate and how the dialogues might unfold. We anticipated the tensions that might emerge – tensions that could stall conversation between the two communities. And we thoughtfully planned ways to surface areas of common ground and shared understanding.

Yet despite the many hours of planning that led up to the dialogues, I was unable to foresee what it would feel like to be in them. What I hadn’t, and perhaps couldn’t, anticipate was how eager participants would be to talk to one another and ask questions about each others’ experiences. While there was some tension between the groups, the overarching theme was curiosity.

One interaction in particular has stayed with me since that first dialogue. We were discussing the manner in which scientific data is presented in popular media. A few pastors expressed frustration with the seemingly constant stream of new evidence that is presented as fact yet often appears to be contradictory.

In response, several scientists described the scientific method. They also noted that they are limited in the claims they can make based on a single study and expressed their own frustration at the way their findings are often presented—and inflated—in the media without sufficient context or qualification.

This was an “a-ha” moment for one pastor who, prior to the dialogues, assumed that scientists were responsible for how their findings were presented in different media outlets.

That “a-ha” moment reminded me of the critical role that dialogue can have in connecting us in spite of our differences. For the Pasadena participants, dialogue provided an opportunity to break down misconceptions and provide each group insight into how the other community operates.

As the next dialogues approach, I eagerly anticipate the “a-ha” moments that lie ahead and wonder what questions participants will ask of one another that will deepen their understanding of each others’ experiences.

The more things change…

In 1892 the National Guard was called to Homestead, Pennsylvania.

8,500 National Guard forces came to town because 300 Pinkertons had already failed.

Workers in the steel mills were trying to unionize, you see. Henry Frick, chairman of Carnegie Steel Co., couldn’t let that happen. So, he had hired the Pinkertons – a move which left seven workers and three Pinkertons dead. Then he called in the National Guard.

The National Guard forcibly removed the strikers. The town did not unionize.

Two years later, railroad workers in Pullman, Chicago, led by Gene Debs, initiated the first national strike. Rail service across the country came to a standstill.

With support from then-President Grover Cleveland, thousands of U.S. Marshals and 12,000 United States Army troops were called in to break the strike.

As many as 30 strikers died. U.S. citizens killed on U.S. soil by U.S. troops.

The strike was successfully crushed.

These are the stories I grew up with.

So, when I see stories of SWAT teams on the streets of Missouri, called in to “deal with” protestors…I am saddened, but not surprised.

This is how we – the people in power – have always dealt with those who would dare call us out on injustice, who would dare challenge the norm, who would dare question our might and right. We control the armed services and we put the rabble-rousers down.

In Ferguson, Missouri an unarmed black man was shot and killed for walking down the street.

It’s happened in countless other cities, too.

To call that an outrage, to recognize that this happens again and again and again, to fight against such tremendous injustice, is to question the power dynamics in this country, to question the status quo. And those in power can’t tolerate that.

A working-class Irish girl, I’ve been raised to identify with the striking workers from the turn of the last century. Taught to admire the men and women who gave their lives fighting for justice, who were continually crushed by the machine of power, wealth, and industry.

Perhaps now I am the elite. I am those in power. I may not have the power alone to stop what is happening, but I have the power to walk down the street unharmed by police. I have the power to speak up.

And above all, I have a responsibility to stand with those who demand justice. Who demand change. Who fight every day to ensure that tomorrow is better. Who do everything in their power to stop the cycle of violence and who insist that a government of the people should serve all the people.

So I stand with the people of Ferguson, as I stand with the people of far too many other cities.

But I’m taking suggestions on what more I can do. Speaking out is not enough.

facebooktwittergoogle_plusredditlinkedintumblrmail

New Grant Initiative Seeks to Address Polarization

NCDD members may want to look into the Madison Initiative, an exciting exploratory grant initiative from the Hewlett Foundation. Hewlett is hoping the initiative can address the problem of polarization in the US, especially in Congress. You can learn more from Hewlett’s press release below or by visiting www.hewlett.org.


Exploratory Project Seeks to Strengthen Representative Democracy in U.S.

HewlettFdn-logoMenlo Park, Calif. — It is hard to look at events of the past few years without concluding that democracy in America is in trouble. Surveys routinely find that most Americans think poorly of the federal government and, in particular, of Congress. Such frustration and mistrust do not bode well for our system of government.

Against this backdrop, The William and Flora Hewlett Foundation announced today that it is launching a new initiative to help alleviate the problem of polarization, with a special focus on the problem in Congress. The foundation will invest $50 million over the next three years in what it is calling the Madison Initiative. It will use this initial phase of grantmaking to assess whether and how it can help strengthen the nation’s representative institutions so that they are better able to address the major issues facing the country—and do so in ways that work for the American people.

The Initiative takes its name from James Madison, who warned against “the mischiefs of faction.” He and the other Founders designed a system of government built on representative institutions meant to foster negotiation and compromise. They understood that governing a nation as extensive and diverse as the United States would require leaders capable of reaching agreement among, and on behalf of, people and groups with different and often conflicting interests, beliefs, and agendas.

Reflecting its Madisonian roots, the Initiative will have the foundation joining forces with other funders, civic groups, and leaders—in and outside of government—working to restore pragmatism and the spirit of compromise in Congress; to reform campaign and election processes so they set the stage for problem solving; and to promote a more informed and active citizenry.

Hewlett’s approach is unequivocally agnostic on particular policy outcomes outside of democracy-enhancing reforms. The Initiative is based on the premise that the health of a representative democracy is measured not by whether any particular policy is adopted, but by whether its institutions are working in ways that most people find acceptable.

“Strengthening the ability of democratic institutions to find solutions is better for everybody in the long run, no matter which political party is seen to benefit in the short term,” said Larry Kramer, president of the Hewlett Foundation and former dean of Stanford Law School. “We want to see better and more productive debate and deliberation on the most challenging problems facing society, which are simply not being addressed at the moment.”

The Madison Initiative will be explicitly bipartisan, engaging with and supporting nonprofit grantees from the right, left, and center who share the goal of improving representative democracy in the United States.

The Hewlett Foundation is not the first grant maker seeking to shore up the country’s flailing democracy. There are many other donors in the field. Ellen Alberding, president of the Joyce Foundation, a longstanding funder in this area, observed, “We are delighted to have the Hewlett Foundation joining this effort. They are bringing a powerful vantage point and a collaborative spirit to their work, and we look forward to working with them to advance the goals we have in common.”

The Initiative has been structured as an exploratory effort in which the foundation will invest $50 million over the next three years; if the preliminary grantmaking is seen as promising, the Foundation will return to its Board of Directors for additional funding in 2017.

About The William and Flora Hewlett Foundation
The William and Flora Hewlett Foundation helps people build measurably better lives. The Foundation concentrates its resources on activities in education, the environment, global development and population, performing arts, and philanthropy, and makes grants to support disadvantaged communities in the San Francisco Bay Area. A full list of all the Hewlett Foundation’s grants can be found here.

Contact:
Jon Jeter
Communications Officer
communications@hewlett.org

Richard Cory

Richard Cory was perfection.

As Edwin Arlington Robinson wrote in 1897, Richard Cory was richer than a king. Schooled in every grace. And he was always human when he talked.

In fine, we thought that he was everything
To make us wish that we were in his place.

Yes, Richard Cory was perfection.

And Richard Cory, one calm summer night,
Went home and put a bullet through his head.

What are we to think of Richard Cory now?

Perfect people don’t commit suicide.

The story is an old and tragic one. Just as shocking now as it was then. We wished that we were in his place -

Richard Cory was perfection.

It doesn’t make sense. It doesn’t add up. How could we not have known? How could that happen?

We wished that we were in his place -

We might still be a little jealous.

Richard Cory was perfection.

We never knew Richard Cory.

What pain he must have felt. What horror. What unbearable emptiness that calm summer night -

How could we not have known?

Afterwards there are always discussions and debates. Memories and memorials. Sighs for prevention and scorns over cause.

But nothing changes that calm summer night -

Nothing can explain it or undo it or change it.

But perhaps – perhaps the world will be different. Not only absent a soul, but with added awareness:

This is normal.

This happens all of the time.

This happens to people we know – and we rarely know its happening.

We don’t know, but we imagine perfection. We imagine perfection and we don’t make the effort to know.

We just imagine perfection and wish that we were in his place.

facebooktwittergoogle_plusredditlinkedintumblrmail

Visual Mapping Process Leading into NCDD 2014

NCDD is in the midst of an exciting mapping process leading up to our national conference in the DC area this October. We’re conducting this initial mapping project–and a more in depth mapping process we hope to launch at the conference–in collaboration with the Kettering Foundation.

Cool mapping image f

Cool mapping image from www.mindmapart.com.

There is a vast field of organizations, communities and networks whose work centers around collaborative group practices. This work goes by many different names (dialogue and deliberation, deliberative democracy, whole systems change, collective intelligence, collaborative problem solving, etc.), and NCDD was formed to bridge these and other streams of practice to help us learn from, be inspired by, and work with each other.

People use collaborative group practices to reach numerous ends:  planning stronger communities, influencing policy, addressing long-standing conflict, inspiring people to work together to solve collective problems, increasing awareness of the nuances of public issues, and helping people connect with each other across political and social divides.

The purpose of this initial mapping project is to help people working in this broad field of practice – especially those who attend the 2014 National Conference on Dialogue & Deliberation – get a better picture of the points of connection, the overlaps, and the possibilities for collaboration between the myriad networks and organizations that are innovating in this field.

The first stage of this mapping project is a very visual one, and was born out of a brainstorming conversation I had with Rosa Zubizarreta. We will begin by interviewing ten highly collaborative organizations that work in different spheres of this work. Kathryn Thomson of LeadershipMind Consulting will conduct the interviews, which will be recorded.

Graphic recorders will use the content generated from interviews with these key organizations and networks to create visually compelling maps of their respective “ecosystems” so that NCDD conference participants may see both the larger, interconnected system and their own points of intersection within that system. (We’re still looking for graphic recorders to partner with, so let us know if you’re interested! We’d love to work with 10 graphic recorders, so we can display a wide range of styles at the conference.)

Graphic mural created by Avril Orloff at the 2008 NCDD conference.

These maps will be on display during the opening plenary of our 2014 national conference, which will bring together about 400 of the most active and influential people in our field.

In the interviews, Kathryn and our graphic recorders will dig into the networks of connections, partnerships, overlaps, and points of possible collaboration among some of the key organizations and communities of practice whose work centers around collaborative group practices.

Kathryn is conducting interviews this month with the following organizations:

  1. Animating Democracy
  2. Art of Hosting
  3. CommunityMatters Partnership
  4. Deliberative Democracy Consortium
  5. Everyday Democracy
  6. Institute for Sustained Dialogue
  7. National Issues Forums Institute
  8. The World Café community
  9. The emerging transpartisan group led by Mark Gerzon
  10. And several other membership organizations NCDD works with, like ICA, IAF and IAP2

We chose to interview these particular organizations and networks not only because we consider them to be highly collaborative, but because they represent a variety of sectors within our broad community. Obviously, there are many other highly collaborative groups in our field that we could have selected.

It is our hope that by seeing some of these ecosystems mapped out and reflected back to the NCDD community, and subsequently creating new maps at the conference, attendees will consider how they might make further, deeper connections that will result in increased capacity for all of us in this field. My recent article in the Journal for Public Deliberation points to a growing desire among many organizations to combine forces, resources and expertise to make a greater impact, and mapping the field will help enable this.

NCDD2014_blog_post_badgeCreating these visual maps is the first step of a larger process. At the October conference, we will announce a more inclusive effort to map the NCDD network using online mapping tools.

Mapping the network is one step toward inviting more people into the kind of leadership that will enable us collectively to grow a more robust, resilient and sustainable network – and recognizing some of the organizations in our field that already embody that kind of leadership.

Let us know your thoughts on this project. And if you are interested in helping advise NCDD on the second phase of our mapping process and have some knowledge about different approaches to digital mapping, please email me at sandy@ncdd.org to let me know!

How the Public Can Make Our Democracy Work Better

Americans must become as adept and engaged as citizens as they are as consumers.

The public must be willing and able to give as much thought as they do to buying a car or a new home to alternative choices on policies relating to the economy, health care, education, the environment and other matters of concern to individuals and the community.


Successful public engagement involves both will and skill, and at present both are lacking.

The public’s task as citizens is to deliberate on the nation’s most important issues and form thoughtful judgments free of bias and wishful thinking.

This is a far call from the present response patterns of the public. In recent years, the American public has almost lost the habit of becoming engaged in the search for solutions to the nation’s most pressing problems. Successful public engagement involves both will and skill, and at present both are lacking.

In its place we find polarization, demonization of those who hold different views, passionate conviction without thought, and extreme subjectivity. Just at the time when we most need a thoughtful pragmatic public, we get instead a public on vacation from reality.

From my more than a half century of experience in monitoring the values and attitudes of the American public, I have reached the reluctant conclusion that the American public is not currently well prepared to take on one of democracy’s most essential tasks – restoring fairness to our nation.

On the other hand, I believe that this could improve for the better with relatively modest changes in our culture. At present, Americans are frustrated because their voice is neither welcome nor heard. But there is enormous potential willingness among Americans to act as true citizens, if given a genuine opportunity to do so.

In later posts, I’ll elaborate how this could happen with good leadership and a bit of luck.


Rebooting Democracy is a blog authored by Public Agenda co-founder Dan Yankelovich. While the views that Dan shares in his blog should not be interpreted as representing official Public Agenda positions, the purpose behind the blog and the spirit in which it is presented resonate powerfully with our values and the work that we do. To receive Rebooting Democracy in your inbox, subscribe here.