Interview with Joan Blades of Living Room Conversations

This story about Living Room Conversations, a longstanding NCDD friend and member organization, articulates the vision and relevance of gathering with others to practice communication in spite of differences. In 2010, Joan Blades in collaboration with friends from different political identities, created Living Room Conversations when they noticed the increasing difficulties in communicating with people across political divides. Living Room Conversations provides an important practice space where people can meet and discuss issues that matter greatly to communities across America.  These online gatherings allow, respect, and celebrate the diversity of viewpoints which are as varied as topics and participation.

The entire interview can be read below and you can find the original posting on the Gratefulness site here.


Grateful Changemakers: Living Room Conversations

Living Room Conversations envisions a world where people who have fundamental differences of opinion and backgrounds learn to work together with respect and even joy. The non-profit’s open-source conversation model — developed by dialogue experts — provides an accessible structure for engaging in meaningful, civil conversation — anywhere in the world, even virtually — with those who may have different viewpoints. Anyone is welcome to use Living Room Conversation’s free resources, which can be adapted to address the needs of any community working to bridge divides. Co-founder Joan Blades (who also co-founded moveon.org) shares more about how Living Room Conversations build relationships that support collaborative problem-solving and generate compassion.

What sparked the creation of Living Room Conversations?

In 2004, I wanted to understand why conservative people saw things so differently than I did. This required intentional effort to spend time with people that have very different views. I made friends and learned a lot, but by 2010 it was actually harder to have a good conversation about the climate with a conservative than it was in 2005. This inspired me to work with dialogue experts to design a simple and small conversation format that is massively reproducible, and so I co-founded Living Room Conversations with a conservative and independent friend.

How does Living Room Conversations fill a need for our society?

We have teased ourselves apart so that we primarily spend time with and talk to like-minded people. This is making it easier and easier to demonize good people who have different beliefs than we do. Living Room Conversations invite us to reach out and get to know people who have different views than we do. The conversations allow us to deepen our own understanding as well as deepen relationships with friends and family. They improve our listening and connection skills. We have over 100 conversation guides based upon the current interests and needs of our users. The upcoming presidential election has inspired conversations about how we want to contribute to the political conversation.

A few years ago I began to describe this work as domestic peacebuilding. Terrible things can happen when we demonize people. Everybody I know from across the political spectrum wants good things for their community, their family, and the world. This is an important starting place. To address the big challenges we face, we need everyone’s best ideas and the capacity to work together.

What do you think inspires people to participate in Living Room Conversations?

Sometimes the motivation is an invitation to join a friend. Sometimes it is curiosity about a particular topic. Or the opportunity to get to know new people. Faith communities, libraries, and other groups offer Living Room Conversations to their members to deepen ties and also invite in missing voices. We have over 100 conversation guides on different topics, and the reasons for participating are as numerous as our many guides! As polarization has escalated in the U.S., more and more people no longer want to talk to “those people,” while there are others who are recognizing the deep dysfunction of dismissing entire segments of our population. And now with the coronavirus, there are people looking for meaningful connections at a time when they are feeling cut off from their normal social connections.

How does Living Room Conversations bring gratitude to life?

I’m grateful for the wonderful people I meet and the friends that join me. I’m grateful for increased understanding and sometimes increased confusion because I better understand the complexity of a challenge. I think everyone gets something different out of the conversations, but my experience may be a good sense of how this practice enriches our lives.

How does Living Room Conversations help cultivate qualities like awareness, appreciation, and compassion?

Living Room Conversations are a listening practice. Listening fully to others is generous and fulfilling. Awareness, appreciation, and compassion flow naturally out of the human connection that is nurtured.  Conversations about forgiveness, hope, status and privilege, finding meaning, and many others offer space for self-reflection and more intentional living.

What are some of the common barriers, obstacles, and fears that arise for participants? How are they navigated?

Many people feel like they don’t have the time for a 90-minute or hour conversation. I think one of the reasons our model has been embraced in faith communities is that this practice speaks to our desire to be the best version of ourselves, which is what I think we seek in faith communities. Also some people are anxious about conversation with people who hold different views. It is easy to choose a conversation topic that is reflective, such as Forgiveness, rather than one that is focused on a controversial topic, such as Guns and Responsibility.

What has been the impact of the project thus far?

We have some sense of the impact but not nearly as much as we would like because our model is open-source, and we often don’t hear about outcomes. Fortunately there has been some research that has revealed evidence of immediate and longer-term impacts:

  1. Immediate – improved mindset, listening skills
  2. Immediate – learned something new every time
  3. Longer-term – application of tools to other parts of life
  4. Longer-term – interest in systemic change spurred by mutual understanding and “humanizing the other”

How does Living Room Conversations plan to grow/move forward?

We are working to support individuals and communities around the country in their use of Living Room Conversations. Also, we have wonderful partners. We know that the conversations have been used around the world, but our focus is the U.S. because this is where we have maximum cultural competence, which is key for this kind of work. These conversation guides are free to all that want to use them, and no fancy event or skilled facilitator is typically needed. We hope that massive numbers of people will choose to have Living Room Conversations and help create the kind of community we all want to live in.

In this particular time of transformation, Living Room Conversations have adjusted course to adapt to new needs — to help our in-person communities transition to video and enable people who are feeling isolated to connect in meaningful conversations. Our Minnesota leaders were having conversations about Covid-19, and now they are using our Race in the Time of Corona and Police and Community Relations conversations guides as well as writing new conversation guides to meet the needs in their community. These conversation guides are available for communities anywhere.

I dream of this work creating culture change — a world in which respect and dignity for all people is the norm. And even though we have not yet achieved this big vision, each conversation is beautiful and enlightening on its own. I am incredibly grateful to be able to work on this!

If you could share one message about gratefulness with the world, what would it be?

This world is amazingly beautiful. And the people I meet want good things for their communities and future generations. This gives me hope that we can do what we need to do if we can discover each other. I am grateful for this. If you too dream of a world in which respect and dignity for all people is the norm, please help us share this practice in whatever way you see it may serve this purpose.

You can find the original version of this interview on the Gratefulness site at gratefulness.org/grateful-news/grateful-changemakers-living-room-conversations/.

EvDem Joins Virtual Conference on Jail Reform and Equity

This story is shared by Everyday Democracy an NCDD member organization, who participated in a nationwide virtual conference on the criminal justice system. The conference was hosted by The Safety and Justice Challenge and gave way for in-depth exploration at educational, networking, and dialogic solutions to the criminal system, and specifically jail reform. EvDem has been providing community engagement technical assistance to the Safety and Justice Challenge since 2018 and was honored to moderate an exchange session at the virtual convening.  In the session, EvDem shared the progress achieved in two jurisdictions where their dialogue to change approach is being implemented.

Read more about the overview of the convening and watch EvDem’s session in our post below, you can also find the original posting on the EvDem site here.


Equity in Criminal Justice and Strengthening Community Trust Through Dialogue to Action

The Safety and Justice Challenge supported by the John D. and Catherine T. MacArthur Foundation has been working with leaders across the country to tackle one of the greatest drivers of over-incarceration in America – the misuse and overuse of jails.  Since January 2018, Everyday Democracy has been providing community engagement technical assistance to the Safety and Justice Challenge network and has helped specific jurisdictions adopt and implement racial equity-driven community engagement practices.

Everyday Democracy has focused its efforts in five geographical areas: Cook County, IL; Charleston, SC; Palm Beach County FL; Pima County AZ; and Spokane WA.

A Nationwide “VIRTUAL” Networking Conference Brings Social Justice Advocates Together for Next Steps in Meaningful and Sustainable Change in Justice System Inequities.  From May 19 – May 21, social justice advocates from coast to coast gathered “virtually” for a three-day deep dive education and networking convening designed to bring people together to share challenges, talk about the roles in the system in the COVID-19 environment, build collective capacity and inspire and motivate those who are tirelessly doing what is needed for equitable changes in jail reform and the criminal justice system.

The days were filled with a wide range of plenary sessions, workshops, networking opportunities and the collection of a plethora of resources that can be accessed on an ongoing basis.  Everyday Democracy moderated an exchange session that provided an overview of the progress made in two communities, Cook County, IL and Charleston, SC using its dialogue to change approach and the resulting action forums that are driving change in those jurisdictions. Everyday Democracy Co-moderators Carolyne Abdullah, Senior Director, and Gwendolyn Whiting, Director of Training and Leadership Development facilitated the exchange where each site could share their dialogue to change and community engagement experiences and outcomes.

From the greater Chicago community in Cook County, community engagement coordinator, Kim Davis-Ambrose spoke of their challenges and successes. She explained how the dialogues allowed those voices of the community who have not been heard on this critical issue to be heard in an “up close and personal” way and how issues of trust between the community and system actors improved over the course of the 5-week dialogue project.  She shared that the dialogues were not a fix, but the transparency they offered resulted in authentic partnerships between those in government, the community and with system-impacted individuals with lived experience. Going forward, those who participated in the dialogues aim to continue to work on issues of systemic racism, white privilege and unjust bias, and they will work toward creating more opportunities for the community to stay involved and to address the mental health issues, concerns and challenges faced by those most impacted.

Kristy Pierce Danford who led the efforts in Charleston County, SC stressed the importance that their objective was to go beyond speaking engagements and that the Dialogue to Change process allowed for that.  They aimed to raise awareness of the inequities in their criminal justice systems by using a step-by-step implementation approach.  They held big events which led into facilitator training and roundtable dialogues – then community surveys to community actions forums.  The continuum of activities and feedback received from representatives throughout their community informed their 3-year strategic plan.

Many of the other sessions at the virtual networking conference were eye opening and informative.  Some of the many topics included: The Role of People with Lived Experience in Efforts to Reduce Jail Populations; System Responses to COVID-19; Addressing Racial and Ethnic Disparities; A Toolkit on the Use of Person First Language When Discussing Directly Impacted People; Access to Counsel at First Appearance; Reducing Court Continuances and Performance Data.

As the Convening sessions were nearing completion, Gwendolyn Whiting noted that inequities, particularly for black and brown people was the thread throughout.   Racial equity is at the core of the reform needed, and she challenges everyone to work toward eliminating the structural racism that stands in the way of a truly equitable and fair system for all, and especially those who are most impacted.

Keith Smalls participated in the Everyday Democracy workshop and is participating in the Charleston Dialogue to Change efforts.  Keith said that is all about building community trust.  After having served 19 years in the Dept. of Corrections, he stated that the punishment outweighed the rehabilitation.  But he is grateful for the opportunity to mend broken fences in this dialogue process. “Being part of the conversation, enabled me to apologize to the community and build a bridge back.  It also created the opportunity for me to come back as a concerned citizen.”

It is rewarding for all when there are opportunities for people, institutions, and government to work together for the common good.  Outcomes in both Cook County and Charleston, as well as in other jurisdictions active in the Safety & Justice Challenge are showing that when we authentically engage with each other through productive dialogues and work together, we can see changes in policy and system reforms are starting to make a difference.  The technical support for these jurisdictions were by Gwen Wright in Cook County and Gwen along with Alex Cartagena in Charleston, both who are network consultants for Everyday Democracy.

While there is much more to do, the needle is moving in the right direction. In the closing plenary session of this nationwide Convening, participants were encouraged to remember the words of Martin Luther King, Jr.: “Injustice anywhere is a threat to justice everywhere.”  All are encouraged to reimagine, reconstruct, recalibrate, and re-envision a criminal justice system the whole community can benefit from.

You can find the original version of this announcement on the Everyday Democracy site at www.everyday-democracy.org/news/equity-criminal-justice-and-strengthening-community-trust-through-dialogue-action.

EP Student Facilitator Joins Anti-Racism Education Project

The following story is shared by our friends at Essential Partners, an NCDD sponsor member, who recently announced one of their student alumni has joined the international initiative, the Anti-Racism Education (A.R.E.) Project. 17-year-old Clay Thornton from North Carolina, who previously participated in Essential Partner’s program and is taking his facilitation skills into the important work of race dialogues. We are so excited to hear the youth are involved and powerful in this conversation. We encourage you to read more in the post below and find the original on the EP’s site here.


Impact Snapshot: Essential Partners-Trained Student Joins The Anti-Racism Education Project

The Los Angeles Times today reports on a new international initiative, the Anti-Racism Education (A.R.E.) Project. A.R.E. is a platform to connect interested young people with “existing educational resources, a supportive community, and opportunities to engage with Black scholars, activists, and artists who are willing to teach about the Black experience,” according to their website.

Since its launch at the end of May, the project has gained more than 400 members and 100 organizers in 17 countries and counting.

One of those organizers is Clay Thornton, 17 years old from North Carolina. Thorton participated in Essential Partners’ collaboration with his school, Cary Academy, one of many secondary schools where EP has trained students, faculty, and parents to engage constructively in tough conversations, both in and outside the classroom.

Thornton is now bringing his EP facilitation skills to the Anti-Racism Education Project, leading online dialogues among members from across the globe, ages 14 to 21.

He says that young people have the power to spearhead tough conversations about race.

“Young people are willing to reach out to their families and their friends who are older and have conversations with them about these topics,” Thornton told the LA Times. “People are going to go to the family dinner table and talk about what they’ve learned” through the A.R.E. Project.

He notes that these dialogues “are not about debating or proving one viewpoint is correct.” Rather, the purpose of these discussions will be “to understand the materials they’ve consumed for the month.”

Read the rest of the story online. If you’re interested in gaining the skills to design and lead dialogues about race in your own context, contact us today for a free consultation.

You can find the original version of this announcement on the Essential Partners’ site at www.whatisessential.org/impact-snapshot-ep-trained-student-joins-anti-racism-education-project.

Your Voice Ohio is Hiring – Apply by July 9th!

Our partners at the Jefferson Center, an NCDD sponsor organization, have an exciting position available for a part-time Communications and Program Coordinator at their media collaborative, Your Voice Ohio. Applications are due by Thursday, July 9th. Learn more about this position in the blog post below and find the original version on the Jefferson Center site here.

Did you know that NCDD has a Making-A-Living jobs listserv? In the upcoming days, you can find this and many more job announcements on this listserv – sign up for it here! This feature used to be available to NCDD members only and we have recently expanded this feature to all, to reach as many readers as possible. We would love for you to share this resource with all of those seeking employment and best of luck to all applicants!


Seeking a Communications & Program Coordinator

We are currently hiring for a Communications and Program Coordinator to support our Your Voice Ohio media collaborative.

Your Voice Ohio is the largest, sustained statewide media collaborative in the United States – with over 50 participating media partners across Ohio. Their team is currently seeking a part-time, temporary team member who will provide communications, program coordination, and logistical support to news organizations whose shared mission is to build trust with Ohioans through audience engagement and collaborative reporting.

Your Voice Ohio partners are currently engaging with Ohioans to produce 2020 presidential election coverage that reflects the information needs and priorities of residents across the state. Your Voice Ohio will also be working with media partners to focus on the Race & Representation in Reporting initiative through ongoing engagement and collaborative activities.

Summary of Responsibilities

This remote position involves:

  • Maintaining regular contact with media partners and supporting their collaborative reporting efforts
  • Maintaining and updating the YVO website and blog
  • Developing graphics and coordinating content for social media platforms used by YVO
  • Recruiting and communicating with community members who are selected to participate in engagement activities (currently online)
  • Managing logistics and administrative tasks for project events and meetings
  • Performing supplemental research for reporting packages; and assisting in the production of YVO digital assets and publications
  • Base salary range of $22.50-$27.50/hour depending on qualifications and experience plus benefits package (taxable health insurance allowance and optional SIMPLE IRA matching). 

To learn more about this position, check out the full position description here!

Your Voice Ohio is managed and operated by the Jefferson Center, a St. Paul, MN-based nonprofit organization who is a global leader in deliberative democracy and innovative civic engagement.

You can find the original version of this announcement on the Jefferson Center’s site at www.jefferson-center.org/join-our-team/.

Civic Saturday Fellowship Deadline Extended Until July 3rd

Citizen University announced they are extending the deadline for their Civic Saturday Fellowship application for one more week until Friday, July 3rd.

“The Civic Saturday Fellowship prepares motivated, local leaders (or, as we like to say, civic catalysts!) to start their own Civic Saturday gatherings in their home communities. In this nine-month fellowship, civic catalysts will attend the Civic Seminary, a three-day training in Seattle with Citizen University staff, and return home ready to create lasting impact in the civic life of their communities.” You can read more in the announcement below and find the original information on the CU site here.


Civic Saturday Fellowship Program

All around the country, we are facing a crisis in civic life – people are becoming more socially isolated, disconnected from a sense of common purpose, and cynical about their own ability to affect change. Enter Civic Saturday: a gathering that brings communities together to cultivate a sense of shared civic purpose and moral clarity. At Civic Saturday share a meaningful communal experience, and leave inspired to become more powerful, responsible citizens.

The Civic Saturday Fellowship prepares motivated, local leaders (or, as we like to say, civic catalysts!) to start their own Civic Saturday gatherings in their home communities. In this nine-month fellowship, civic catalysts will attend the Civic Seminary, a three-day training in Seattle with Citizen University staff, and return home ready to create lasting impact in the civic life of their communities.

Applications Open Now!

Applications are now open for the Civic Saturday Fellowship Fall sessions! The Fellowship begins with the Civic Seminary, a three-day training, then continues as you organize your own Civic Saturday gatherings in the following months. Apply now for Fall sessions: September 15-18 or October 20-23, 2020.

2020 Fellowship Informational Packet
Application Submission Form

Deadline extended!

Priority Deadline: June 19, 2020
Regular Deadline: June 26, 2020 – extended to July 3, 2020

Informational Webinar

Watch the pre-recorded Informational Webinar from June 3, 2020.

You can find the original version of this announcement on Citizen University’s site at www.citizenuniversity.us/civicsaturdayfellowship/.

Our Common Purpose: Reinventing American Democracy for the 21st Century (June 11)

The following event was shared by our friend Sterling Speirn, who has served on the Commission on the Practice of Democratic Citizenship along with NCDD Members Martha McCoy and Carolyn Lukensmeyer. Register to attend at the link below!


Our Common Purpose: Reinventing American Democracy for the 21st Century

Join us for the release of the final report of the Commission on the Practice of Democratic Citizenship. Hear from the Commissioners, dedicated Americans, and organizations who came together to make these recommendations. Learn more about the steps we can take to improve the resilience of our democracy by 2026, our nation’s 250th anniversary.

This event takes place Thursday, June 11th at 1:00 PM Eastern/10:00 AM Pacific. Please register to join us via Zoom videoconference at amacad.org/events/our-common-purpose.

The event features Commission Co-chairs:
Danielle Allen, Director, Edmond J. Safra Center for Ethics, Harvard University
Stephen B. Heintz, President, Rockefeller Brothers Fund
Eric Liu, President and CEO, Citizen University

Moderated by Judy Woodruff, Anchor, PBS NewsHour

With Remarks by:
David Brooks, Columnist, The New York Times
and David Oxtoby, President, American Academy of Arts & Sciences

The Commission on the Practice of Democratic Citizenship, a project of the American Academy of Arts & Sciences, will deepen the national dialogue around democracy, citizenship, and community, by exploring civic engagement and political participation in the United States today and will set out a plan of action for promoting the values and behaviors that define effective citizenship in a diverse 21st century democracy. Read more about the Commission here.

Register ASAP for Today’s Confab Call on Envisioning an Intentional Future

NCDD’s May Confab call is happening TODAY and we are looking forward to digging in with participants on envisioning an intentional future! Register now to join us for this call at 1:00 PM Eastern/10:00 AM Pacific. Courtney will present this session with NCDD Board Member Lori Britt. 

Earlier in the pandemic, NCDD hosted conversations to help the dialogue, deliberation, and public engagement community explore how to respond to the needs arising immediately in our own communities. These conversations primarily focused on how to continue our work in a virtual format and how to help our communities stay connected while physically distanced. Now, two months into this experience, we would like to launch a conversation on what we are learning about our communities, and how we might help community members recognize what they see as important to sustain or nurture going forward.

In this interactive session, which is free and open to all, participants will share what they are noticing about their communities during the pandemic and what topics they want to engage around further. More specifically, we’ll discuss: What are you noticing about your community that you want to make more space for as you go forward? What are you noticing that is essential and needs support going forward? We’ll share some of our reflections as a group, and then break into smaller groups to discuss different topics of importance to our communities.

We hope that this session will be a jumping-off point for many of us to engage our own communities around the issues that matter most to them. We’ll keep in touch to see how things go, and how we might learn from each other!

Join us to share what you’re observing and what you’re hoping for in your own community! Let’s plan for what comes next. Don’t miss this opportunity – register today to secure your spot!

About NCDD’s Confab Calls

Confab bubble imageNCDD’s Confab Calls are opportunities for members (and potential members) of NCDD to talk with and hear from innovators in our field about the work they’re doing and to connect with fellow members around shared interests. Membership in NCDD is encouraged but not required for participation. Confabs are free and open to all. Register today if you’d like to join us!

Telephone Townhall – A View From You During a Pandemic

NCDD Member and NCL Senior Fellow Larry Schooler has announced a special event this week. Check out the announcement and the link to register below!


Join us for a one-of-a-kind, national broadcast conversation where you take center stage. You’ll have the chance to talk directly to community leaders, sharing what you need now and the actions required by our elected officials to get past this crisis. Unlike most “town halls,” you won’t be asking the questions but answering them!

National Civic League Senior Fellow Larry Schooler will be anchoring a live broadcast next Thursday, May 14 at 8pm ET, 5pm PT, featuring:
Steve Adler, Mayor of Austin, Texas
Dr. Mark Washington, City Manager, City of Grand Rapids, Michigan
Chief Art Acevedo, Houston Police Department
Judge Sarah Eckhardt, Travis County
Lee Feldman, City Manager, City of Gainesville, Florida

The focus of this event will be listening to the public; the panelists will be asking questions that they want the public to answer, and the public will be able to do so via call-in, text message, and social media. This event will be live-streamed on YouTube from a videoconferencing platform.

Learn more and register at: www.aviewfromyou.com. The event will be simulcast in Spanish.

Practical Academics shares: Online Meeting Best Practices

NCDD Member Michael Freedman of Practical Academics shared the following blog post with us. In the post, Michael shares best practices for your online meetings – a timely topic for this moment! We encourage you to check out the article below, or over at the Practical Academics site here.


Online Meeting Best Practices

The advantages of online meetings are to save travel time, convenience, and flexibility while retaining or augmenting the benefits of group interactivity. For interactivity, we need engagement; for engagement, we need encouragement and trust.  A one-way webinar is not a lot better than a video or a one-to-many lecture. Here are some points to consider in developing and running an interactive online meeting.

Development

Leverage time together for interactivity and sophisticated communications. Ask your participants to prepare in advance. Be clear on what this means: what they should come equipped with, and what should they be prepared to do.

Minimize large group time, maximize small group time. Large group time is for opening comments and announcements, setting the tone and agenda, for sharing results of small group efforts, wrap-up, and follow-up. Replace lectures and one-to-many instruction and guidance with pre-work sent in advance.

Group management. Small group models suggest optimum group sizes are 5-9.  If this is a short ad hoc session, try less, perhaps 3-5. Use break-out sessions or hold multiple meetings if that’s what it takes.

Present structured activities and conversations with targeted outcomes; and be flexible if those outcomes evolve as this is the point of having people work things over: to develop the thinking.

Provide timeframes for working sessions with the Goldilocks model: not too short and not too long. Provide enough time for all to participate, along with a deadline to drive action. Most of the small group working sessions will have specific tasks that can be addressed in five – twenty minutes.  If the working session agenda is long, use multiple working sessions.

Have an end game.  What are you seeking to accomplish, and what will you do with the results?

If you have unstructured conversations, then make that distinction and ask folks to come with some thoughts on the topic to be discussed.

Have two leaders: One focuses on content delivery (short and succinct) and the other on the chat and looking at participants to get an idea of their engagement. This person then “presents” next. One can play the role of synthesizing with help from the group.

Consider a group participation agreement, formal or informal, depending on the group.

Include an opening round-robin so that everyone has a chance to say something – this will “break the ice,’ and set the tone for full participation.  Make sure opening is on topic and relevant, not a timewaster.

Plan carefully to avoid time-zone and cultural snafus.

Use easy-to-use technology and make sure you know how to use it. Offer to train participants in advance.

Operations

Be consistent with your start time protocol and start on time. Consider an “unofficial” start time where folks can get set up and say hello.  But start on time.

As the leader, show up early and kick off the conversations. Get people comfortable and participating. Try the “one-word” exercise: share a word that reflects how you are and what’s going on.

Keep a roster of participants and take notes on crucial contributions, factoids, and follow-ups.

Put on a show – prepare a solid opening, make it positive and constructive, if not joyful. Make time for people to add their ideas and modify the agenda.

Don’t overuse technology. Tools should serve their purpose without getting in the way.  A show of hands might be better than an online poll.

Seek buy-in where possible. Buy-in engenders commitment and commitment fosters participation.

Allow some personal clearing and ideation; these are trust-building and tone-setting activities.

The downside of virtual conferencing is the limited ability to read non-verbal cues. Encourage all to use video so that expressions are readable, and to counteract the narrow “bandwidth,” slightly exaggerate your expressions and tone.

Wrap up

Follow-up. Distribute the results of the meeting with any action items and clear responsibilities as soon as possible following the end of the session.

Keep the momentum going.

Thanks to the members of the Right Company for their contributions.

Join Webinar on Optimizing Online Engagement for Planning

NCDD member organization MetroQuest is hosting another of their great webinars on optimizing online engagement for planning. This webinar is free and happening next Wednesday, May 6th at 11 am Pacific, 2 pm Eastern. You can read more in the post below and find the original on MetroQuest’s site here.


MetroQuest webinar – “Optimizing Online Engagement for Planning with MetroQuest”

Wednesday, May 6th
11 am Pacific | 12 pm Mountain | 1 pm Central | 2 pm Eastern (1 hour)
Educational Credit Available (APA AICP CM)
Complimentary (FREE)

After reviewing hundreds of case studies, it turns out that there’s a formula for success with online public engagement to support planning.

Online tools are a critical part of the planner’s public engagement toolbox, especially as we look for safe, effective methods to engage during the COVID-19 pandemic. Digital town halls? Online surveys? Social media? Online forums? Find out which options result in positive, actionable community input for your urban and transportation plans.

It’s time to learn from the best performing case studies. In this webinar, you’ll learn how hundreds of agencies have engaged 1000s of participants, collecting 30,000 to 200,000 data points by combining well-designed surveys with targeted social media.

Discover the critical success factors to help you replicate the exceptional results that agencies and firms have been able to achieve – unprecedented levels of participation, broader demographic reach, informed public input, and actionable results to support data-driven plans.

This deep-dive session is the fastest way to get up-to-date on MetroQuest and a wide range of other tools and best practices for optimizing public engagement for planning.

Online public engagement can help teams move forward safely and effectively. In this webinar, we’ll explore how to:

  • Identify the right tools to achieve the best engagement results for planning
  • Deliver outstanding public engagement experiences using online tools
  • Embed microlearning to ensure that public input is informed
  • Achieve your top public engagement goals
  • Collect thousands of data points to support local plan

REGISTER: https://metroquest.com/webinars/optimizing-online-engagement-planning-metroquest