Practicing Democracy from the Inside-out

Democracy is a living entity that requires diligent work both in our external world, as well as, in our inner selves. One of the ways to heal our democracy, NCDD member Mark Gerzon, president of the Mediator’s Foundation offered is, the need to focus on our inner work of engaging democracy with humility, the courage of curiosity, and a commitment to integrity. Many of us in the NCDD network have excellent processes and tools to facilitate good civic practices, and yet ultimately require this inner discipline. You can read the article below or find the original here.


Democracy is an inside job

If you take the medicine prescribed by your doctor and your condition only worsens, you know you need a new prescription — and perhaps a different doctor and diagnosis as well.

The same is true when democracy gets sick. I should know: my colleagues and I are part of a field called by different names including “civic discourse,” “citizen engagement” and “public dialogue.” We are some of the “doctors” who have prescribed cures that have not healed what ails America.

Ever since I co-designed and facilitated the Bipartisan Congressional Retreats in the late 1990s, intended to improved civility and collaboration across the aisle, I have been part of a community of practitioners who advocated a variety of communication techniques and public participation strategies designed to lift the level of public discourse in America. You don’t need a medical degree to know that our medicine hasn’t worked. The disease of incivility and dysfunction is worse now than when we started.

Like a lot of doctors whose treatments fail, we like to point fingers and say it’s not our fault. In our defense, it is true there are many other factors at work. We can blame gerrymandered congressional districts, increasingly toxic social media and talk radio, hyper-partisan primaries or a host of other structural problems that need to be fixed.

But even though there are challenges on the outside, I have come to the conclusion that there are equally serious challenges on the inside — within ourselves. Polishing our communication style or trying out some cutting-edge facilitation strategies simply do not go deep enough. Ultimately, healing our precious democracy is not just about institutions and legislation. It’s also an inside job.

The first shift we all need to make is no secret to the ministers, priests, rabbis, and imams who intimately know the spiritual challenges facing most of their followers. Every faith cautions against the same sin: pride; and every faith preaches the same virtue: humility. In fact, from my perspective, developing a spirit of humility is the first step towards recovering our civic health.

Humility means that no one owns the whole truth; each of us has a piece of it. So bringing our left hand and right hand together, as we do in prayer, is ultimately the attitude we need.

We can’t depend primarily on our elected officials for this quality. Arrogance is almost always part of their personalities. Running for office these days seems to require having a very high opinion of oneself, often bordering on narcissism. Indeed, some highly respected psychiatrists now argue that the problem has become so serious today that they are publicly questioning the mental health of prominent politicians at the national level. So if the spirit of humility is to emerge at all, it must be grounded in the grassroots. We must recognize we are the fertilizer on which the harvest of democracy depends.

The inner job of democracy also requires a second quality that depends on the first: the courage of curiosity. Almost every issue we face today— nuclear threats from North Korea, health care reform, immigrants from Latin America and the Middle East, cybersecurity threats from Russia, climate change controversies — requires innovative solutions that transcend “Left” or “Right.” Most of these did not even exist when the Founding Fathers wrote our Constitution. We must be lifelong learners who have the courage to be curious — even if it means discovering we are in some ways misinformed, misguided, and sometimes simply mistaken.

I call it the courage of curiosity because those who are frozen in either fear or rigidity cannot be truly inquisitive. We are not truly free when we hide behind the barricades of their cast-iron certainties. We are not learners if we only dare to discover information that reinforces our positions. We are not citizens of a democracy if we are trapped in the prisons of our pre-fabricated ideologies. To be truly curious depends on having the guts to talk — and to listen! — to neighbors who oppose our cause, to read writers who disagree with our position, and listen closely to politicians who make us mad. It takes the courage to put our own perspective on the line and learn something that may inspire us to change.

Both of these inner shifts — from arrogance to humility, and from certainty to curiosity — make possible the third aspect of our inner work: a commitment to integrity. By this, I mean something far more than just being honest. Although telling the truth is in itself is of tremendous value, “integrity” here means an inner awareness that makes us seek to understand the whole picture. A major part of disagreement on controversial public issues stems from a failure to look systematically at a problem.

Pointing to an undocumented Mexican in California who commits murder, or to another [undocumented person] in Indiana who creates a thriving business and is a pillar of his community, makes for a moving vignette. But neither provides the grounds for a comprehensive, viable immigration policy. Whatever the hot-button issue be — gun rights, Planned Parenthood, the opioid epidemic, NAFTA —partial views and simplistic anecdotes lead inevitably to partisan dead-ends.

Just as curiosity requires courage, integrity requires commitment. Understanding any of these issues systemically is hard work. But no one, certainly not our Founding Fathers, ever told us that democracy would be easy. A descent into dictatorship, or kneejerk two-party polarization, demands much less from the public than genuine public education, deliberation, and decision-making. Unless we foster in ourselves and in our communities a serious commitment to this kind of integrity, we will continue to behave like the proverbial dog chasing his tail. The left hand will attack the right hand, or vice versa. Nothing will get done. Democracy will flounder. The political arms race will accelerate. And the American dream will slowly but surely die.

So by all means let’s do the outside work. We need to focus on the structural fixes that democracy requires, and also develop communication and civic engagement strategies that are participatory and innovative. But let’s not forget our inner lives and our own personal responsibility. Democracy won’t grow unless we do. That means recognizing that just criticizing the President or our other elected representatives misses the point.

When it comes to this inside job, each of us is commander-in-chief.

You can read the original version of this article on the Mediator’s Foundation site at www.mediatorsfoundation.org/2017/11/14/democracy-is-an-inside-job/.

Picture a Conversation™

Nearly five years ago, after seeing so many couples and families interacting with their devices instead of each other, author, advice columnist and now conversation catalyst Debra Darvick felt compelled to do something. That “something” was to create Picture a Conversation™, an engaging set of conversation prompts whose topics are inspired by her husband’s gorgeous nature photographs. Darvick has made it her mission to help people reconnect through face-to-face conversations.

What distinguishes Picture a Conversation™ cards from others in the genre is Darvick’s innovation of using nature images as the inspiration for the conversation topics. The front of each card features an image and a reflection on our life challenges, situations, blessings and more. On the reverse, three questions invite meaningful discussion on a specific theme tied to the image and the reflection. For instance, an image of a butterfly hovering above a zinnia is accompanied by the phrase, “The moment is yours. Take flight!” Flip the card over to discuss take flight moments in your life and more. A card showing a grouchy monkey invites a conversation on how we deal with crankiness — others’ and our own.

Darvick field tested Picture a Conversation™ with women’s groups and families, in faith communities and with family and couples therapists. She found that the images made for a gentle “entry” into conversations. By enjoying a beautiful scene first, participants were in a more receptive and self-reflective state of mind as they began to engage in a meaningful dialogue on ideas that matter.

Each set of Picture a Conversation™ contains 25 cards featuring 25 different images and topics and seventy-five questions. In addition to sparking valuable conversations, the cards make useful journalling prompts, public speaking topics and meditation themes. They are appropriate for family dinner table conversations (ages eight and up), icebreakers, team-building endeavors, and discussions where the goal is to build bridges across seeming divides. Mental health professionals use them as well in their work with clients as communication support.

Resource Link: http://pictureaconversation.com/

This resource was submitted by Debra Darvick, creator of Picture a Conversation™ via the Add-a-Resource form.

Addressing Safety in Schools by Turning to Each Other

In the wake of the current gun violence, NCDD sponsoring organization Essential Partners recently shared this piece written by their executive director Parisa Parsa, on the urgency for people to come together and address how do we keep our schools and communities safer. She talks about the need to come in conversation with each other from a place of creativity and with the purpose of recognizing our shared values, and rise above the current polarization. These conversational practices are vital in order to deepen relationships and ultimately work towards preventing another mass shooting from happening again. You can read the Essential Partner’s article below or find the original version here.


…As if our lives depend on it

The question was: what is at the heart of the matter for you when you think about the question of whether guns should be allowed in schools?

Seven people ranging in age from their 20’s to their 60’s, 4 women and 3 men, leaned in to listen closely to one another’s responses. They had many different views on the question of guns in schools, and guns in American life in general.

When it came time for him to speak, one man’s eyes welled with tears. After a long pause he said:

“Here is what is at the heart of the matter for me: I don’t want to be talking about this at all. I don’t want to live in a world where kids are not safe going to school. So when someone asks me what I think, all I can think is how can we make this stop?”

The simple recognition of our shared grief and anger brought more of the group to tears, and began a shift in the conversation. Person after person had already shared the values they learned growing up about guns, and now enriched by one anothers’ stories the sense of companionship led to a new entry point to thinking together. What would it take for our town prevent mass shootings?

The conversation later turned to social isolation and the need for folks to really look out for each other, to know each other’s’ children. And to offer services for those in need who might escape other attempts at outreach. And support for concerned parents.

The community still needed to talk about the issue at hand: the question of arming school personnel. But this small group was now also armed with the beginnings of a conversation that could help them work together on many of the other known contributing factors to preserve safety in schools. Perhaps, I thought, working on some of those other things together would help them deepen their relationship so that the continuing conversation about guns could have more creativity than the zero-sum perception both sides have been diving into. And which we dive into again and again.

Most recently, we’ve watched it in the wake of the tragic shooting at Marjory Stoneman Douglas High School. Social media has been awash, as ever, with people’s grief and anguish, fear and outrage. This time, the young people who survived the shooting almost immediately made a very pointed ask of our nation’s leaders. They asked the grown-ups in charge to sort out whatever needs sorting out to keep this from happening again.

The initial message they shared in the days immediately after the shooting was simple: as a nation we have to sort this out together. Their initial leadership was their refusal to accept that the current polarization in our conversation on guns is inevitable and permanent. And they are absolutely right to refuse the current story that this is an issue we cannot touch as a nation.

The students weren’t all, or even mostly, activists before the incident. Some were gun rights advocates, some gun control advocates, many more neutral and uninvolved. As the media conversation has continued, a predictable pattern has emerged: the loudest and most extreme voices have been amplified, put into debate mode with politicians at a Town Hall, lashed out on Twitter. And then came the responses: the kids are paid actors, being manipulated by left-wing interests, their Tweets analyzed and criticized for their violence and perceived extremism.

When the shouts begin, the door of possibility closes and we can’t figure anything out together. There is no listening, no further understanding, just suspicion and accusation. One “side’s” gains in activism get a counter-attack or build greater cynicism, driving the other “side” to feel justified in nasty rhetoric. So the win of one side becomes the rallying cry for the other, locking us in a battle few of us would have chosen. And the din leaves no space for the many folks who find themselves somewhere in the middle between the two defined “sides.”

The thing is, we can have sensible conversations with our neighbors who don’t agree. In our conversations about guns in Montana, Massachusetts, Colorado, New Hampshire, and Wyoming we have found some trends that are worth considering and also cause for hope.

  1. Taking the time as a community to work toward building trust and understanding (even when we don’t agree, and won’t agree) can in itself be a factor in reducing gun violence. A Yale study in 2014 found a correlation between high social cohesion and reduced gun violence. Dialogue about guns can actually be a preliminary preventative measure, reducing alienation and isolation; building trust and understanding.
  2. Neither gun rights advocates nor gun control advocates feel heard or understood by the other side, but when invited to share their values and beliefs without trying to persuade or convince, 97% of participants felt heard and understood. And 94% of participants believed they could use the dialogue process in other settings where there is a conflict over diverse views.
  3. When we spoke with focus groups about this issue, we heard shared values across the spectrum of belief on this issue: a desire to live in safe communities, a belief in the importance of education, and a sense of responsibility for others.

Friends, there is no one but us, no time but now, and no way forward without turning to one another. Let’s start engaging in deep, honest, conversations about this violence in our nation. Our communities, and our lives, depend on it.

Here are three things you can do today to change the conversation:

  1. Invite a friend or family member with different viewpoints into conversation, and propose these agreements to get you started.
  2. Share a reflection on how you came to your own position on the Constitutional right to firearms, gun control, based on your own experience. Let it open up a conversation that asks others to share their own.
  3. When you encounter someone with a view you don’t share, try asking a question that invites them to speak about their experience that led them to that view. Try: Tell me a story from your life that has shaped your thinking about this.

You can find the original version of this Essential Partner’s blog piece at www.whatisessential.org/blog/if-our-lives-depend-it.

Working in Consensus Around Challenging Issues

As collective heartache and anxiety takes the nation in waves due to recent tragedies, dialogue offers a place where folks can come together in conversation to process and better understand one another on challenging issues like gun access. Written by NCDD member Larry Schooler, he shares the need to talk with each other from a place of consensus as opposed to compromise; and lifts up some of the core tenets of dialogue in a beautiful analogy of a dinner party, in which we come to the table open-minded and open-hearted. We encourage you to read the article below or find the original version posted here.


I’m a Broward County Schools parent. Time to talk.

Any parent would feel shaken by a shooting at a school anywhere in the world. But when it happens less than 30 miles from where you live, and your own child attends a school in the same district, it felt different to me.

It reminded me of both what I have, and have not, done to keep my own children safe, to talk to them about the issues around violence, guns, mental health, and the like. It also reminded me of what I could do to help.

I am a conflict resolution professional, but it does not take an expert to see we have conflict around gun ownership and usage that needs resolving. If you are looking for policy proposals on gun control, look elsewhere. But if you want to be part of the resolution to these conflicts, consider this: compromise may be less important than consensus.

What’s the difference? Think of the contexts in which we use the word “compromise.” “The mission was compromised and had to be abandoned.” “Her immune system was compromised making her more susceptible to infection.” Usage in these cases connotes weakness, defeat, vulnerability. In the context of resolving a conflict, some scholars argue compromise generally involves loss–the surrender of something important to one party in service of an agreement.

Would a passionate advocate for gun rights or gun control want to give in on any of their core values in the spirit of any agreement? Would a leader of the National Rifle Association or Everytown for Gun Safety want to “lose” on any aspect of their principles in pursuit of a deal? No one wants the perfect to be the enemy of the good, as the saying goes in public policymaking, but no one wants to feel as if he or she has to lose in order to get a win, either–or, as one dictionary puts it, engage in “the acceptance of standards that are lower than is desirable.”

But consensus differs in key ways. It connects to the perhaps overused but highly significant concept of a “win-win” outcome. It holds out hope that with enough understanding of each other’s goals and viewpoints, an agreement can emerge that everyone can actively support. Debate does not yield consensus; dialogue and discussion do. We seem incredibly eager to debate–in government, online, and beyond–and far less eager, or even able, to discuss.

Imagine if you found someone whom you knew had a very different perspective on guns than you do. Maybe you’ve never owned or even fired a gun, and a good friend is a hunter. Maybe you’ve defended yourself or someone else using a gun, and a good friend or relative thinks you are endangering yourself or others by having one. Sit down with that person, as soon as possible.

Start by listening to understand, not to respond. Start by asking what makes the issue of guns important to the other person–why does it matter, what personal connections might there be. Start by considering what you can learn from the other person’s perspective that you did not know or had not fully considered before–why guns do more than just hurt, why gun ownership inspires fear rather than safety.

From that place of curiosity and interest, list the core values you each hold, without judgment; do it individually and then share. Maybe you both care about safety for all, the right to self-defense, the need for gun owners to receive training or licensure. Even if the lists of values stay separate, the act of acknowledging the importance of each other’s values matters. If you find common ground at this stage, so much the better; momentum emerges.

Now that you’ve set the table, you can begin adding the food for thought–ideas to carry out the values. When you go to a dinner party, you are unlikely to reject a dish as it comes out; so, too, should all ideas be welcomed, at this stage. So, if your counterpart says no one should own a gun before the age of 25, keep your concerns about that suggestion to yourself, for now.

When the food comes out–and, chances are, you and your counterpart will have prepared a feast of ideas, given the chance to do so without fear of immediate judgment–you evaluate those ideas based on what matters to each of you individually and both of you collectively. If you have agreed that safety for all matters, does the suggestion to restrict gun ownership based on age achieve that? If you have agreed that a person reserves the right to self-defense, does that suggestion help? Even at this stage, when you are determining what you can and cannot support, you search for what you can support, actively, in consensus, rather than what you must “give up” in compromise. If you feel determined to “defeat” a proposal, be prepared to offer an alternative. If age-based restrictions on gun ownership don’t work, what restrictions would? If the presence of an armed guard in a school doesn’t make sense to you, what protections would?

It would be easy to dismiss this process as far-fetched, unrealistic, for the moment when pigs fly. Frankly, it is hard to know whether we are capable of this kind of civil discourse–we rarely, if ever, have undertaken it, though participants from both sides of the abortion debate have triedwith some success. I can only state, with some empirical evidence, that our previous tactics have not worked. No matter how tragic or unthinkable prior incidents have been, efforts to defeat the other side have produced few results.

Dare we, as a nation, risk failure in order to achieve lasting success? Our past victories have seldom come out without that risk, and we undoubtedly risk greater bloodshed and broken hearts through a repetition of our past failures.

You can find the original version of Larry School’s article at www.linkedin.com/pulse/im-broward-county-schools-parent-time-talk-larry-schooler/.

Civility Lessons from Washington in Honor of President’s Day

In honor of President’s Day, we wanted to share this piece by Big Tent Nation on some lessons from George Washington that was posted on NCDD member org, the Bridge Alliance‘s website. This post lifts up some of the gems the first president wrote about on the power of dialogue and importance of civility especially within conversation. In addition to BTN and BA, there are several organizations in the NCDD network like the National Institute for Civil Discourse and The Village Square, have been working to improve civility just as G.W. advised. You can read the post below or find this version on the BA’s site here.


Lessons from George Washington: It’s Time We Listened!

We all want America to flourish and prosper, but disagreements on “how” keep tripping us up. How is much more than picking between policy prescriptions – at its core it involves how we treat each other, and particularly those we disagree with.

The person most essential to realizing America in the first place thought about this issue a lot. It’s time to revisit his legacy.

George Washington was incredibly wealthy, physically imposing and a war hero of epic proportions. He probably could have gotten away with being a total jerk and still been revered! The fact is, many Americans wanted to give him almost limitless power. Some even wanted to make him a king.

His response? To a degree unprecedented in history (with all due respect to Cincinnatus), he put nation ahead of personal power and glory.  Was it because he wasn’t ambitious? Was it because he never felt like knocking Jefferson’s and Hamilton’s heads together and telling them to just behave? Absolutely not. He had the same desires and frustrations we all struggle with.

In fact, Washington was a highly emotional person who worked incredibly hard to manage his impulses.

He started cultivating self-control and interpersonal wisdom at an early age.  At just 16, he created a book for himself now called “Rules of Civility and Decent Behavior in Company and Conversation.” In it he transcribed 110 guidelines for personal conduct, manners and social relations. Reading them now, I’m struck by how relevant they are to today’s political challenges – and the degree to which we’re systematically ignoring them.  Below are a few that would contribute enormously to authentic American greatness, if only we put them into practice:

At a profound level, Washington recognized that discipline and respect for others are essential to achieving greatness as a person or a nation.  We’ve strayed too far from these principles – and that represents an existential threat to our democracy.

Too many of us have allowed “our side” winning to triumph over the best interests of America as a whole.  The political dysfunction we suffer today has its roots in this toxic, zero sum mentality. Is there a way forward? The jury is out, but I can’t think of a better guide for all of us than the saying George Washington wrote down last:

You can find this version of the Big Tent Nation’s blog piece on the Bridge Alliance site at  www.bridgealliance.us/lessons_from_george_washington_it_s_time_we_listened.

NIFI Deliberation Day Coming up Monday, February 19th

NCDD member org – the National Issues Forums Institute, will be hosting Deliberation Day on Monday February 19th, where folks will have five back-to-back opportunities to participate in an online deliberative forum on immigration. Participants will have a chance to use NIFI’s Common Ground for Action online forum, where the results will then be part of A Public Voice 2018; an annual event hosted by Kettering Foundation and NIFI that bring Congressional and agency staffers together in a working meeting to discuss results from the deliberative forums (learn about APV 2017 here). NIFI is offering complimentary copies of their issue guide, Coming to America, before April 11th and have a free recorded webinar available on moderating these deliberative forums. We encourage you to read the announcement below or you can find the original here.


Join Us for Deliberation Day – Monday, February 19, 2018

Five Back-to-Back Online Forums about Immigration

Moderators and conveners around the country are planning and holding public deliberative forums about the issue of immigration to help kick off the 2018 A Public Voice forum series. At least 40 forums are already being scheduled, and more are in the works. A notable feature of this year’s forums, Deliberation Day, scheduled for Monday, February 19th, will include five, back-to-back Common Ground for Action online forums.

You are invited to choose a time that works best for you and participate in one of the online forums on February 19th. And you can help by sharing this invitation and the registration links below with your friends, family, and communities. All forums will use the brand-new Coming to America: Who Should We Welcome, What Should We Do? issue framework.

All forums will be held on Monday, February 19th (Presidents’ Day)

Click on a link to register:

Forum 1: 10:00 am – 12:00 pm EST
Forum 2: 1:00 pm – 3:00 pm EST
Forum 3:  3:30 pm – 5:30 pm EST
Forum 4:  6:30 pm –   8:30 pm EST
Forum 5:  9:00 pm – 11:00 pm EST

If You’re Planning to Hold a Forum – FREE Materials Offer

For a limited time, the National Issues Forums Institute (NIFI) is offering complimentary sets of 20 Coming to America issue guides and questionnaires to conveners holding forums before April 1, 2018. Click here or contact Darla Minnich at dminnich@nifi.org to sign up to receive your free materials.

Please let us know about your forums. When you’ve scheduled your forum (either before or after April 1, 2018), please let us know about it by posting your information on the NIFI web site in the Events section. You must log in to submit an event; or send your forum details (contact name and email address, date, time, location, city, state, zip code) to Patty Dineen at dineenp@msn.com.

Watch a Webinar about Moderating Coming to America Forums

On January 30, 2018, Kara Dillard presented a one-hour webinar about convening and moderating forums using the new National Issues Forums Institute (NIFI) issue guide titled, Coming to America: Who Should We Welcome, What Should We Do? The webinar, Moderating the Coming to America Deliberative Forums, was recorded and has been archived. Click here to watch the webinar.

You can find the original version of this blog post from NIFI at http://conta.cc/2G94kX4.

Attend the 2018 IAP2 USA Skills Symposium in Austin, Texas

Are you looking to brush up on your IAP2 skills or really want to dive deep into learning public participation tools and techniques? We wanted to give folks in our network a heads up about the 2018 IAP2 USA Skills Symposium hosted by NCDD member org IAP2, happening in Austin from February 26 – March 2. This will be a great chance to take some of the classic courses from IAP2, as well as, several more recent training opportunities which you can read about below. They will also be hosting a National Dialogue event on February 28th exploring “How and why should the public be engaged in highly technical and complex projects?”. You can read the announcement below and find more information on the IAP2 site here.


Join us at the 2018 IAP2 USA Skills Symposium in Austin, Texas!

You’re invited! This year’s IAP2 USA Skills Symposium will feature a wide range of courses of varying duration and topics exploring skills, tools, and techniques that support effective public participation. This training will be undertaken in a rich learning environment, with activities building a creative and supportive space for participants whether they spend a day or the week at the event!

We will also be hosting a National Dialogue event on February 28, 2018 at the University of Texas at Austin talking about “How and why should the public be engaged in highly technical and complex projects?” See attached flyer for more details or register now!

Courses include but are not limited to…

Social Media And P2: How to design and host effective online engagement –  We know that online tools reach new participants and enable different kinds of conversation. But, it’s an emerging field and there is still much trial and error, so this course will give you a leg up by examining what’s worked and what’s failed. This interactive course will teach you to create social media campaigns that gather input creatively, enable collaborative online interactions, and sustain participation over time. You’ll also learn how to use social media for participant recruitment, and how to integrate mobile communication into your participation strategy. Bring your computer; this course gives you an opportunity to experience both the host and participant sides of online participation.

Evaluating & Measuring P2 – Evaluation should always be useful, and this introductory course will cover theories and practical strategies to help you evaluate your public participation efforts. In this hands-on course, you will apply foundational tools like logic models, examine the differences between process and impact evaluation, and review the components of an evaluation plan. You will craft evaluation questions, and identify indicators and sources of information to help you answer those questions. Overall, you will learn how to employ evaluative thinking as a learning strategy, in order to strengthen your work and achieve greater impact.

When Things Go Sideways: How to embrace emotion & outrage, and change results – Building on EOP2 (but not a pre-requisite) this highly participatory course will have participants uncover what’s driving emotion and outrage in P2 processes and discover what triggers these natural responses. Through exercises, discussion and multi-media presentation, participants will learn about AND PRACTICE highly effective, collaborative strategies to transform conflict and outrage and create an environment for constructive engagement.

Toolz For Tough Conversations – This conflict de-escalation and civil discourse training program prepares individuals, organizations, and communities for difficult discussions, cross-sector deliberations and collaborative decision-making. The unique, multi-track engagement framework, body-based mindfulness strategies, and powerful conflict communication skills are useful throughout all phases of creating dynamic, inclusive, community engagement programs. This highly-experiential training demonstrates mindfulness strategies and provides time to apply key concepts in all phases of project design: scoping, invitation, implementation, evaluation, and continuous improvement and shared leadership.

That’s not all! See our online Schedule to about the other courses that we have to offer! Spaces are limited. Check out our website for more information.

Courses are offered at $300/person/day for IAP2 members and $375/person/day for non-members with the following exceptions: IAP2 Foundations and “Strategies for Dealing with Opposition & Outrage in P2” courses are offered at $350/person/day for IAP2 members and $425/person/day for non-members. There will be a special rate for full-time students, see the website. The daily rate includes mid-morning beverages and lunch.

We hope to see you in Austin! Feel free to email us at info@iap2usa.org.

You can find this information on the IAP2 site at www.iap2usa.org/2018symposium.

NCDD Orgs Team up for Utah Civic Engagement Fellowship

For Utah folks in our network, there is an exciting endeavor underway that we wanted to share with you! Several NCDD member orgs – Essential Partners, Village Square, and Living Room Conversations – in partnership with Salt Lake Civil Network and Utah Humanities, have teamed for a year-long Civic Engagement Fellowship, with a focus on further building Utah as a hub for civil discourse. The fellowship will kick off with two-day training in dialogue facilitation by Essential Partners on March 2 & 3, then the following year will be dedicated to designing and implementing a civic engagement plan and facilitating civil dialogues. The deadline to apply is February 23rd, so make sure you apply ASAP! We encourage you to read the announcement below or find the original on EP’s site here.


Announcing the Utah Civic Engagement Fellowship

In partnership with Village SquareLiving Room ConversationsSalt Lake Civil Network, and Utah Humanities, we are building a statewide network in Utah for citizens seeking to become skilled leaders in designing and facilitating civil dialogues in their communities.

The year-long Civic Engagement Fellowship for Utah begins with a comprehensive two-day training in dialogue facilitation, provided by Essential Partners, from March 2-3 in Salt Lake City (venue TBD). Over the following year, Fellows will be connected to a larger collective impact initiative focused specifically on Utah as an ideal hub for shifting the culture of civic discourse. With support from skilled practitioners and a network of other trainees, Fellows will develop and implement community engagement plans centered on civil, connective dialogues.

To apply, please complete and submit the form at this link by no later than February 23, 2018.

About the 2-day Fellowship Training:

The Fellowship builds on a foundational two-day comprehensive training, Facilitating Dialogue Across Divides, provided by Essential Partners.

Are you witnessing an increase in divisiveness in your community? Do you see the need for us to talk across our divides? Do you want to be able to help your community have the difficult conversations it needs to have to move forward together? Facilitating Dialogue Across Divides is designed to help you build skills to facilitate tough conversations, whether in your daily life or in formal dialogues. This workshop is intended to be an introductory workshop for those new to facilitation, or to Essential Partners’ model.

Community is an act of courage. We believe that behind every belief is a person with a story. 27 years ago, Essential Partners created a unique approach to dialogue that promotes connection and curiosity between those who see one another as enemies. Our approach, Reflective Structure Dialogue (RSD), has transformed conflicts across the country and the world, and is widely applicable to the vital conversations that communities need to have to do the work they need to do. An intentional communication process can help individuals, groups, and communities rebuild trust, enhance resilience, address challenging issues, and have constructive conversations with people from different perspectives or those they otherwise would avoid or fight with.

Beginning with this training, Fellows will embark on a rigorous program to cultivate facilitation skills through practice and direct engagement of their communities in Utah.

Benefits of Fellowship:

  • Two-day training in facilitating civic dialogues
  • Monthly webinars and support gatherings
  • Updates about opportunities to facilitate
  • One-on-one coaching for community projects
  • Training for facilitating Village Square forums and smaller Living Room Conversations

Fellowship requirements:

We encourage candidates to come with a connection to a community, institution, or group in which they could use these skills. Because this work involves collaboration, we strongly encourage candidates to apply with partners, working together to help facilitate conversations. We can help pair people who do not have partners. Teams may be as large as 4. Call with questions.

This Fellowship requires:

  • Training completion and monthly webinars
  • Design/execution of a plan for using this work in each team’s home community or group
  • Facilitating at least one civic dialogue
  • Participating in a Village Square event
  • Hosting a Living Room Conversation
  • Supporting other Fellows in their work
  • A refundable $100/person deposit

Skills taught in the training:

  • Designing & structuring conversations for civic engagement: focusing on curiosity, community, and connection across difference
  • Achieving clarity of purpose & expectations
  • Utilizing agreements, structures, preparation, and inquiry
  • Practicing competence and confidence in facilitating through challenging moments

As a result of training, Fellows will be able to:

  • Create a context for people to communicate with self-confidence about difficult or divisive topics
  • Break destructive communication habits (e.g., avoidance, silence, or reactive responses, enabling people to feel heard
  • Design conversations, dialogues, or meetings with clear purpose, full participation, and a structure for moving forward together
  • Introduce a dialogue circle
  • Intervene to support a group through rough spots

Who might be a Fellow?

  • Community or nonprofit leaders, clergy
  • Gov’t officials seeking to drive collaboration
  • School administrators, professors, teachers
  • Directors of community engagement, diversity, and inclusion

To learn more about the Fellowship (application, requirements, program elements and expectations), please download the program description here.

You can find the original announcement on Essential Partner’s site at www.whatisessential.org/utah

Healing Through Conversation and Connection

We wanted to share this piece from longtime NCDD member Parisa Parsa, Executive Director of Essential Partners, which was posted on the blog of NCDD member org, the Bridge Alliance. In the article, she speaks on the lack of connection and trust amongst people today and all-too-common feelings of isolation and avoidance despite technological advances in communication. Our ability to be in conversation with people, especially those with whom we disagree, is one of our greatest connections to our humanity; and we need to repair it in order to heal our society and ourselves. We encourage you to read the article below or find the original on BA’s site here.


Staying Connected in the Midst of Differences

In 1989, a group of therapists engaged in some commiseration at their shared Cambridge practice. They discussed a concern about what had become of sane discourse about weighty issues of policy in the United States. At that time one of the therapists, Laura Chasin was a doctoral student of government with a special interest in the philosophy of John Dewey, who in the late 1800’s expressed his profound belief in expressing how democracy and ethical ideals of humanity were synonymous.

In the office with the others, Laura shared how she was particularly distressed by the chaos and ineffectiveness of public debates about abortion. Her colleagues Corky Becker, Dick Chasin and Sallyann Roth, along with researcher and editor Maggie Herzig, puzzled at how much was lost in the public shouting matches that passed for debate. The mutual understanding, restoration of trust and sheer humanity that was the bedrock of effective family therapy were utterly absent from the publicly televised conversations about some of our most critical social and political issues. What was common however, were disjointed policies, stalemate and a devolution of the social fabric in communities around the country, just when our democracy needed solutions most.

From the confines of those pivotal hours of discourse, the question the group considered was, “Could the practices of family therapy be engaged to build relationship and understanding, and restore trust among folks who were deeply divided on issues that were rooted in their core values?” That question motivated years of research and the development of the practices at the core of the Public Conversations Project, now Essential Partners.

In the last 28 years, the United States has seen a continuing rift between what passes as public discourse and the practices that have been developed to be effective in building and sustaining personal, direct relationships. Today as much as anytime since, the same question that brought our founders together is a source of dismay, concern, alarm or despair for people across the political and social spectrum.

At least as far back as Plato, the notion of public discourse has been engaged and debated in philosophical treatises. Questioning the effectiveness and relevancy of open dialogue is part of democratic ideals. Within a democratic system, the common person is assumed to have the right to engage in discussion about the realm of truth and justice. In that regard, which topics warrant engagement, and what qualifications ought one have to properly engage? If we are to have a system of government in which each person has a vote, it is assumed then that we can express freely, differences in ideas, opinions, world views. The free exchange of ideas, the ability to argue, debate and dialogue has been central to the democratic experiment — not just in forming public policy, but in considering what defines the common good.

The spirit of public, civilized debate that operates according to competing arguments that proceed rationally until there is an objective winner, has become a charming anachronism, especially in our current political arena. Persuasive strength of one side’s logic often pushes into the shadows the ideals of democratic discourse and goals. In the lead up to the 2016 election, there was much hand-wringing about the lack of reasoned argument and loose treatment of facts in the formal debates. Even the moderators were subject to personal attack from candidates. And then it was open season on everyone — candidates, moderators, audience members, on social media, on broadcast television and in public.

The issue we have today is not the lack of access to information – it is a lack of connection and trust. Added to our political polarization are alarming rates of afflictions borne of isolation and despair: rates of depression and anxiety have skyrocketed; addiction rates are escalating and, in the case of opioids, are now being declared epidemic; suicide rates increased by 24% from 1999-2014. Measured as cultural trends, these point to a deep need to relocate ourselves in relationship with caring others and with a sense of purpose and meaning that goes beyond the struggles within us. This can be accomplished through therapy, of course, but the practices of connection, relationship, trust and understanding need to be activated among us in community as well. After all, the wider definition of human community includes agreements despite conflicting perspectives.

“Apart from conversation, from discourse and communication, there is no thought and no meaning, only just events, dumb, preposterous, destructive.”  These words of John Dewey in 1922 seem to capture well the malaise of our times. We live a frustrating paradox: the many vehicles at our fingertips for pumping out information have not resulted in an increase in communication. The real interchange of ideas beyond lobbing insults or competing “facts” at one another has been the true casualty of our times. The advent of social media simply provided an accelerant.

While working on this article, in fact, I overheard another coffee shop patron discussing the news of the day with a companion: “I feel like I have so much to say and nowhere to say it,” he said, “I think I’ll open a Twitter account just to have somewhere to vent it all.” We are good at talking about those “dumb, preposterous, destructive” events, but lack the corresponding opportunities for the kind of discourse that makes meaning of those events and our relationship with them. It is only through conversation, that shared experience of knowing and being known, that we arrive at a sense of our purpose, and what comes next.

At Essential Partners, we believe our times demand a refreshed public discourse. Our approach rests on the fact that behind every belief is a person with a story. Our practices help to build a web of relationships that assumes difference and can remain connected even through deep disagreement. When we have a foundation in the honoring of one another’s humanity, a relationship built on the trust that our neighbor or political opponent comes at their view honestly, we can hold our disagreements alongside the fact of the others’ fundamental dignity. And then our passionate, principled differences remain grounded in the fact that we are mutually interdependent.

Conversation is the simple and profound act of sharing who we are with one another. It has been the primary mode of human connection for as long as humanity has existed. Connection between ideas and their implications in real lives. Connection between our pain and our joy: the recognition of the arc of human living that includes isolation, loss, despair and also exalted moments of the pleasure and privilege of being alive. Connection between our past, rife with wrongs done and wrongs done to us, and a future in which we demand and strive for better. The suffering of generations that is born anew with each tends to be given too short a story arc in our imaginations and in our societal awareness: our short memories are stunting not just our sense of history but our sense of compassion as well. Our ability to tell one another our stories – and tell them fully, truly, in all their complexity – is what builds a sense of the truth that honors the depth and breadth that those old philosophers may have been getting at.

In our current cultural moment, we hear constantly that people avoid or suppress the desire to be in this kind of conversation with folks who think or believe differently. The loss in this turning away, in this avoidance, is one that cannot be overstated. Because it confuses our political ideas with our humanity, and allows us to build destructive stereotypes of each other based on exaggerated differences. That practice, no matter how principled ones opposition is to the other side’s views, always leads to terrifying conclusions. The rampant conversation right now about whether one should entertain views that are “simply wrong and destructive” forgets that those views are held by people. We don’t get to cast fellow human beings to the wayside because their ideas are wrong to us, lest we too find ourselves on the wrong side of that equation. We can disagree with our opponents ideas and still hold a bedrock conviction in their humanity and their dignity. This has been the core outcome of our sustained dialogues among folks in leadership on different sides of the biggest divides.

In our pluralistic society we can never expect to be without difference and even conflict. In the world of conflict resolution we know that the process of moving through conflict is not about tying things up in a neat little bow, but about building practices that help us transform conflict in ways that are generative. Rather than imagining conflict is something to be avoided, suppressed, or expelled, we believe we can build a kind of public discourse that opens up the creative possibility when conflicting ideas meet. We can always learn something about ourselves and one another and realize a new truth: our ability to stay connected in the midst of our differences. These practices are critical to sustaining a healthy culture.

Ultimately, when people enter the public sphere with opinions and values informed by the deep, relational connection with others who believe differently, the whole quality of our public discourse can be transformed. Through this education and growth we can learn to embrace passionate views that sharply differ without dehumanizing our opponents.

Almost 30 years after the meeting between the founders of Essential Partners, we have come to a critical point in our self-evaluation of democratic ideas. If our collective social values are dependent on communication and dialogue, then this new norm can truly allow difference to flourish, while sharpening our understanding of how our beliefs, ideas, policies and actions affect others. And through all this, we can rebuild our democracy.

You can find the original version of this article on Bridge Alliance’s site at www.bridgealliance.us/staying_connected_in_the_midst_of_differences

ILG Offers Training for Local Gov’t Public Engagement

For those in the NCDD network working in local government and looking to improve public engagement skills, check out this great training coming up from NCDD member org Institute for Local Government (ILG). ILG is offering their TIERS Learning Lab, which will be a two-day training on Tuesday, March 13th and Wednesday, March 14th in Sacramento, CA. This is a great opportunity for staff and elected officials working in local government to better engage and sustain their public engagement efforts. You can read the announcement from ILG below or find the original version here.


TIERS Public Engagement Learning Lab – March 13th & 14th, Sacramento CA

The Institute for Local Government is thrilled to offer our Public Engagement Learning Lab to California local governments on March 13-14 in Sacramento. The Learning Lab includes a two-day training and up to six hours post-training consulting. During the training, you will learn how to implement ILG’s TIERS Framework, a step-by-step public engagement guide, and practical tools to successfully plan your public engagement efforts. By the end of the training, you will also have a “blueprint” for the implementation of your given public engagement effort. Early bird registration deadline is February 2.

What: The TIERS Public Engagement Learning Lab is a training and coaching program for local government staff and elected officials. In the TIERS Learning Lab you will:

  • Receive customized coaching on your public engagement projects from ILG staff
  • Learn to utilize ILG’s TIERS Framework to successfully plan and implement your public engagement projects
  • Apply the TIERS process to a specific public engagement project you are working on
  • Discuss strategies to overcome a wide variety of barriers and challenges often seen in public engagement work
  • Practice valuable facilitation skills and communication techniques that can be applied to many areas of your work

Who: Teams of 2-5 individuals from cities, counties and special districts looking to strengthen their public engagement work.

Tuesday, March 13, 2018: 10am – 4pm Pacific
Wednesday, March 14, 2018: 9am – 2:30pm Pacific

Location: 1414 K Street, Adelante Room (1st floor), Sacramento, CA 95814

Registration Deadline: February 16th (Early Bird: February 2nd)

Learning Lab Overview
The TIERS Learning Lab is a comprehensive training and coaching program from ILG that provides local government teams of 2-5 individuals with hands-on instruction and coaching on the TIERS Framework. By participating in the TIERS Learning Lab, staff and electeds will learn how to utilize, customize and implement the TIERS tools and processes. The TIERS Learning Lab will help you build and manage successful public engagement in order to support local government work, stakeholder input and project success.

TIERS Learning Lab Components
The TIERS Learning Lab consists of training and support over a six month period for an agency team of up to five people. This six-month hands-on coaching opportunity includes:

  • A pretraining consultation with ILG to discuss your goals, plans and challenges; and to select your Learning Lab public engagement case
  • Immersive two-day Learning Lab: hands-on, participatory in-person training with expert coaches and peer learning
  • Post-training customized implementation coaching (up to 6 hours)
  • Monthly ’Open Lab’ for problem solving during the three months post training
  • Training workshop materials and meals
  • Scheduling and coordination of consulting calls for pre and post training

Learn More & Registration
For additional information and pricing, please visit http://www.ca-ilg.org/TIERSLearningLab.
To register please contact publicengagement@ca-ilg.org or (916) 658-8221.

“Attending TIERS was a great learning experience for the San Joaquin Regional Transit District (RTD) team.  The training helped us understand why our traditional methods of public outreach were not as effective as we hoped, and it provided insight into how we could enhance those efforts in the future.  Spending time together as a team was helpful, and the exercises and tools presented were enlightening.  The methods we learned at TIERS have already changed our public engagement process.  Using many specific techniques that we learned and working as a team, RTD increased our annual Unmet Transit Needs responses from 12 last year to over 1,350 this year! Thanks for the help!” -Donna DeMartino, Chief Executive Officer, San Joaquin Regional Transit District

You can find the original information of this training on ILG’s site at: www.ca-ilg.org/TIERSLearningLab.