New Research on Participatory Governance and Tax Compliance

Posted on June 11, 2019 by Tiago Peixoto

At the World Bank, we have published two new studies on the effect of citizen engagement on tax morale and tax compliance.

In the first, published last month, we examine the Brazilian case, using data from all 5,570 municipalities in the country. We focus on two types of institutions that municipalities can voluntarily adopt to give citizens the opportunity to voice their preferences on policies and spending: public policy councils and participatory budgeting. Municipalities who adopt these practices collect significantly more local taxes. For instance, the adoption of participatory budgeting leads to the collection of up to 39% more tax revenues. Overall, the increase in municipal budgets is equivalent to roughly 40% of their capital investment spending.

But how context-dependent are these findings?

In the second study, published last week, we present results from the largest cross-country experiment ever conducted on tax morale. A unique online experiment, the study involved 65,000 individuals across 50 countries from all continents. Our results show that regardless of government systems, levels of development and culture, citizens are more committed to tax compliance when they: i) are able to voice their preferences about government spending, and ii) learn about government oversight of public resources.

I hope you will enjoy the reading.

Of Governance and Revenue: Participatory Institutions and Tax Compliance in Brazil

Michael Touchton, Brian Wampler and Tiago C. Peixoto

Abstract: Traditionally, governments seek to mobilize tax revenues by expanding their enforcement of existing tax regimes and facilitating tax payments. However, enforcement and facilitation can be costly and produce diminishing marginal returns if citizens are unwilling to pay their taxes. This paper addresses gaps in knowledge about tax compliance, by asking a basic question: what explains why citizens and businesses comply with tax rules? To answer this question, the paper shows how the voluntary adoption of two different types of participatory governance institutions influences municipal tax collection in Brazil. Municipalities that voluntarily adopt participatory institutions collect significantly higher levels of taxes than similar municipalities without these institutions. The paper provides evidence that moves scholarship on tax compliance beyond enforcement and facilitation paradigms, while offering a better assessment of the role of local democratic institutions for government performance and tax compliance.

Voice and Punishment : A Global Survey Experiment on Tax Morale

Fredrik M. Sjoberg, Jonathan Mellon, Tiago C. Peixoto, Johannes Hemker and Lily L. Tsai

Abstract: An online survey experiment spanning 50 countries finds sizable improvements in tax morale when (a) the salience of anti-corruption efforts is increased and (b) citizens are allowed to voice their expenditure preferences to the government. These results hold very broadly across a uniquely large and diverse sample of respondents from all continents. The findings are consistent with theories emphasizing the role of democratic accountability, as well as of perceptions of legitimacy and “retributive justice,” in generating voluntary tax compliance. Implications and avenues for further research are discussed.

New IDS Journal – 9 Papers in Open Government

Posted on January 27, 2016 by Tiago Peixoto

2016-01-14 16.51.09_resized

The new IDS Bulletin is out. Edited by Rosemary McGee and Duncan Edwards, this is the first open access version of the well-known journal by the Institute of Development Studies. It brings eight new studies looking at a variety of open government issues, ranging from uptake in digital platforms to government responsiveness in civic tech initiatives. Below is a brief presentation of this issue:

Open government and open data are new areas of research, advocacy and activism that have entered the governance field alongside the more established areas of transparency and accountability. In this IDS Bulletin, articles review recent scholarship to pinpoint contributions to more open, transparent, accountable and responsive governance via improved practice, projects and programmes in the context of the ideas, relationships, processes, behaviours, policy frameworks and aid funding practices of the last five years. They also discuss questions and weaknesses that limit the effectiveness and impact of this work, offer a series of definitions to help overcome conceptual ambiguities, and identify hype and euphemism. The contributions – by researchers and practitioners – approach contemporary challenges of achieving transparency, accountability and openness from a wide range of subject positions and professional and disciplinary angles. Together these articles give a sense of what has changed in this fast-moving field, and what has not – this IDS Bulletin is an invitation to all stakeholders to take stock and reflect.

The ambiguity around the ‘open’ in governance today might be helpful in that its very breadth brings in actors who would otherwise be unlikely adherents. But if the fuzzier idea of ‘open government’ or the allure of ‘open data’ displace the task of clear transparency, hard accountability and fairer distribution of power as what this is all about, then what started as an inspired movement of governance visionaries may end up merely putting a more open face on an unjust and unaccountable status quo.

Among others, the journal presents an abridged version of a paper by Jonathan Fox and myself on digital technologies and government responsiveness (for full version download here).

Below is a list of all the papers:

Introduction: Opening Governance – Change, Continuity and Conceptual Ambiguity

Rosie McGee, Duncan Edwards

When Does ICT-Enabled Citizen Voice Lead to Government Responsiveness?

Tiago Peixoto, Jonathan Fox

ICTs Help Citizens Voice Concerns over Water – Or Do They?

Katharina Welle, Jennifer Williams, Joseph Pearce

When Does the State Listen?

Miguel Loureiro, Aalia Cassim, Terence Darko, Lucas Katera, Nyambura Salome

‘You Have to Raise a Fist!’: Seeing and Speaking to the State in South Africa

Elizabeth Mills

The Right of Access to Information: Exploring Gender Inequities

Laura Neuman

Men and Women of Words: How Words Divide and Connect the Bunge La Mwananchi Movement in Kenya

David Calleb Otieno, Nathaniel Kabala, Patta Scott-Villiers, Gacheke Gachihi, Diana Muthoni Ndung’u

Test It and They Might Come: Improving the Uptake of Digital Tools in Transparency and Accountability Initiatives

Christopher Wilson, Indra de Lanerolle

The Dark Side of Digital Politics: Understanding the Algorithmic Manufacturing of Consent and the Hindering of Online Dissidence

Emiliano Treré

World Development Report 2016: Digital Dividends

Posted on January 13, 2016 by Tiago Peixoto

The World Development Report 2016, the main annual publication of the World Bank, is out. This year’s theme is Digital Dividends, examining the role of digital technologies in the promotion of development outcomes. The findings of the WDR are simultaneously encouraging and sobering. Those skeptical of the role of digital technologies in development might be surprised by some of the results presented in the report. Technology advocates from across the spectrum (civic tech, open data, ICT4D) will inevitably come across some facts that should temper their enthusiasm.

While some may disagree with the findings, this Report is an impressive piece of work, spread across six chapters covering different aspects of digital technologies in development: 1) accelerating growth, 2) expanding opportunities, 3) delivering services, 4) sectoral policies, 5) national priorities, 6) global cooperation. My opinion may be biased, as somebody who made some modest contributions to the Report, but I believe that, to date, this is the most thorough effort to examine the effects of digital technologies on development outcomes. The full report can be downloaded here.

The report draws, among other things, from 14 background papers that were prepared by international experts and World Bank staff. These background papers serve as additional reading for those who would like to examine certain issues more closely, such as social media, net neutrality, and the cybersecurity agenda.

For those interested in citizen participation and civic tech, one of the papers written by Prof. Jonathan Fox and myself – When Does ICT-Enabled Citizen Voice Lead to Government Responsiveness? – might be of particular interest. Below is the abstract:

This paper reviews evidence on the use of 23 information and communication technology (ICT) platforms to project citizen voice to improve public service delivery. This meta-analysis focuses on empirical studies of initiatives in the global South, highlighting both citizen uptake (‘yelp’) and the degree to which public service providers respond to expressions of citizen voice (‘teeth’). The conceptual framework further distinguishes between two trajectories for ICT-enabled citizen voice: Upwards accountability occurs when users provide feedback directly to decision-makers in real time, allowing policy-makers and program managers to identify and address service delivery problems – but at their discretion. Downwards accountability, in contrast, occurs either through real time user feedback or less immediate forms of collective civic action that publicly call on service providers to become more accountable and depends less exclusively on decision-makers’ discretion about whether or not to act on the information provided. This distinction between the ways in which ICT platforms mediate the relationship between citizens and service providers allows for a precise analytical focus on how different dimensions of such platforms contribute to public sector responsiveness. These cases suggest that while ICT platforms have been relevant in increasing policymakers’ and senior managers’ capacity to respond, most of them have yet to influence their willingness to do so.

You can download the paper here.

Any feedback on our paper or models proposed (see below, for instance) would be extremely welcome.

unpacking user feedback and civic action: difference and overlap

I also list below the links to all the background papers and their titles

When Does ICT-Enabled Citizen Voice Lead to Government Responsiveness? by Tiago Peixoto and Jonathan Fox
Development Impact of Social Media by Robert Ackland and Kyosuke Tanaka
The New Cybersecurity Agenda: Economic and Social Challenges to a Secure Internet by Johannes M. Bauer and William H. Dutton
Multistakeholder Internet Governance? by William H. Dutton
The Economics and Policy Implications of Infrastructure Sharing and Mutualisation in Africa by Jose Marino Garcia and Tim Kelly
Guatemala, an Early Spectrum Management Reformer by Jose Marino Garcia
Network Neutrality and Private Sector Investment by Jose Marino Garcia
Best Practices and Lessons Learned in ICT Sector Innovation: A Case Study of Israel by Dr. Daphne Getz and Dr. Itzhak Goldberg (Researchers: Eliezer Shein, Bahina Eidelman, Ella Barzani)
How Tech Hubs are helping to Drive Economic Growth in Africa by Tim Kelly and Rachel Firestone
One Network Africa in East Africa by Tim Kelly and Christopher Kemei
One Step Forward, Two Steps Backward? Does EGovernment make Governments in Developing Countries more Transparent and Accountable? by Victoria L. Lemieux
Exploring the Relationship between Broadband and Economic Growth by Michael Minges
Enabling Digital Entrepreneurs by Desirée van Welsum
Sharing is caring? Not quite. Some observations about ‘the shaing economy’ by Desirée van Welsum

Enjoy the reading.

New Book on 25 Years of Participatory Budgeting

Posted on June 10, 2014 by Tiago Peixoto

A little while ago I mentioned the launch of the Portuguese version of the book organized by Nelson Dias, “Hope for Democracy: 25 Years of Participatory Budgeting Worldwide”.

The good news is that the English version is finally out. Here’s an excerpt from the introduction:

This book represents the effort of more than forty authors and many other direct and indirect contributions that spread across different continents seek to provide an overview on the Participatory Budgeting (PB) in the World. They do so from different backgrounds. Some are researchers, others are consultants, and others are activists connected to several groups and social movements. The texts reflect this diversity of approaches and perspectives well, and we do not try to influence that.

(….)

The pages that follow are an invitation to a fascinating journey on the path of democratic innovation in very diverse cultural, political, social and administrative settings. From North America to Asia, Oceania to Europe, from Latin America to Africa, the reader will find many reasons to closely follow the proposals of the different authors.

The book can be downloaded here [PDF]. I had the pleasure of being one of the book’s contributors, co-authoring an article with Rafael Sampaio on the use of ICT in PB processes: “Electronic Participatory Budgeting: False Dilemmas and True Complexities” [PDF].

While my perception may be biased, I believe this book will be a major contribution for researchers and practitioners in the field of participatory budgeting and citizen engagement in general. Congratulations to Nelson Dias and all the others who contributed their time and energy.

Social Accountability: What Does the Evidence Really Say?

Posted on May 13, 2014 by Tiago Peixoto

So what does the evidence about citizen engagement say? Particularly in the development world it is common to say that the evidence is “mixed”. It is the type of answer that, even if correct in extremely general terms, does not really help those who are actually designing and implementing citizen engagement reforms.

This is why a new (GPSA-funded) work by Jonathan Fox, “Social Accountability: What does the Evidence Really Say” is a welcome contribution for those working with open government in general and citizen engagement in particular. Rather than a paper, this work is intended as a presentation that summarizes (and disentangles) some of the issues related to citizen engagement.

Before briefly discussing it, some definitional clarification. I am equating “social accountability” with the idea of citizen engagement given Jonathan’s very definition of social accountability:

“Social accountability strategies try to improve public sector performance by bolstering both citizen engagement and government responsiveness”

In short, according to this definition, social accountability is defined, broadly, as “citizen participation” followed by government responsiveness, which encompasses practices as distinct as FOI law campaigns, participatory budgeting and referenda.

But what is new about Jonathan’s work? A lot, but here are three points that I find particularly important, based on a very personal interpretation of his work.

First, Jonathan makes an important distinction between what he defines as “tactical” and “strategic” social accountability interventions. The first type of interventions, which could also be called “naïve” interventions, are for instance those bounded in their approach (one tool-based) and those that assume that mere access to information (or data) is enough. Conversely, strategic approaches aim to deploy multiple tools and articulate society-side efforts with governmental reforms that promote responsiveness.

This distinction is important because, when examining the impact evaluation evidence, one finds that while the evidence is indeed mixed for tactical approaches, it is much more promising for strategic approaches. A blunt lesson to take from this is that when looking at the evidence, one should avoid comparing lousy initiatives with more substantive reform processes. Otherwise, it is no wonder that “the evidence is mixed.”

Second, this work makes an important re-reading of some of the literature that has found “mixed effects”, reminding us that when it comes to citizen engagement, the devil is in the details. For instance, in a number of studies that seem to say that participation does not work, when you look closer you will not be surprised that they do not work. And many times the problem is precisely the fact that there is no participation whatsoever. False negatives, as eloquently put by Jonathan.

Third, Jonathan highlights the need to bring together the “demand” (society) and “supply” (government) sides of governance. Many accountability interventions seem to assume that it is enough to work on one side or the other, and that an invisible hand will bring them together. Unfortunately, when it comes to social accountability it seems that some degree of “interventionism” is necessary in order to bridge that gap.

Of course, there is much more in Jonathan’s work than that, and it is a must read for those interested in the subject. You can download it here [PDF].

A Review of the Evidence on Open Budgeting

Posted on February 18, 2014 by Tiago Peixoto

Brand new.

“A Review of the Evidence on Open Budgeting” is a recent report by the World Bank Institute’sCapacity Development and Results team. It explores key questions and existing evidence around the impact of open budgeting. Despite the growing body of literature, there remains limited substantiation for whether and how open budgeting contributes to reductions in poverty and improvements in the lives of the poor. This report pieces together the results chain presenting evidence for and against from the literature. It explores links between open budgeting and indicators of impact such as human development and public service delivery. The findings highlight the importance of measuring budget transparency, accountability, and participation. The findings show that the impact of institutional changes differ under varying conditions in specific contexts. The conclusions of the report point to the need for further investigation into impact and establishing effective measurement practices for monitoring related institutional change under varying conditions and different contexts.”

You can download the report here [PDF].

Participation, Transparency and Accountability: Innovations in South Korea, Brazil, and the Philippines

Posted on February 3, 2014 by Tiago Peixoto

A report by Brian Wampler for the Global Initiative for Fiscal Transparency (GIFT):

Citizen participation in budgetary and other fiscal processes has been expanding at international, national, and local levels over the past 15 years. The direct participation of citizens, it is hoped, will improve governance, limit misuse of public funds, and produce more informed, engaged citizens. At the national level, reformist governments now encourage the direct engagement of citizens during multiple moments of the policy cycle—from initial policy formulation to the oversight of policy implementation. Reformist governments hope to take advantage of increased citizen participation to increase their legitimacy, thus allowing them to change spending and policy priorities, increase state effectiveness by make public bureaucrats more responsive to citizens and elected officials, and, finally, ensure that the quality of public services improves. During the 1980s and 1990s, many subnational governments took advantage of policy decentralization to experiment with new institutional types. Direct citizen participation has been most robust at subnational levels due to the decreased costs and the greater direct impact of citizens on policymaking.

(….)

The main purpose of this report is to examine how three countries, South Korea, Brazil, and the Philippines, have made extensive efforts to create new institutions and policies that encourage the participation of citizens and CSOs in complex policy processes. South Korea developed an institutional arrangement based on policy experts, CSOs, and the Korean Development Institute. Brazil uses a model that relies extensively on the participation of citizens at multiple tiers of government. Finally, the Philippines use a mixed model that incorporates citizens and CSOs at national and subnational levels

(….)

Political reformers seeking to incorporate greater numbers of people into policymaking venues face a series of challenges. These include: (1) asymmetrical access to information as well as differing skills base to interpret information; (2) the difficultly of decision-making when groups grow in size; (3) a reduction in the importance of any single participant due to the greater number of participants; (4) political contestation over who has the right to participate; (5) who are the legitimate representatives of different groups; and (6) higher organizational costs (time, money, personnel). This report maps out how new participatory institutions and programs that are designed to help governments and their civil society allies draw citizens directly into decision-making processes.To explain the variation in the type of participatory experiences now used by different countries,we identify four factors that most strongly affect the types of participation-oriented reforms as well as the results. These four factors include: (a) presidential-level support for reform, (b) the configuration of civil society, (c) state capacity and (d) the geo-political direction of reform (topdown/center –periphery vs. bottom-up/periphery/center. It is the combination of these four factors that most strongly explains the type of institutions adopted in each of these countries.

Read the full report here [PDF].

10 Most Read Posts in 2013

Posted on December 31, 2013 by Tiago Peixoto

Below is a selection of the 10 most read posts at DemocracySpot in 2013. Thanks to all of those who stopped by throughout the year, and happy 2014.

1. Does transparency lead to trust? Some evidence on the subject.

2. The Foundations of Motivation for Citizen Engagement

3. Open Government, Feedback Loops, and Semantic Extravaganza

4. Open Government and Democracy

5. What’s Wrong with e-Petitions and How to Fix them

6. Lawrence Lessig on Sortition and Citizen Participation

7. Unequal Participation: Open Government’s Unresolved Dilemma

8. The Effect of SMS on Participation: Evidence from Uganda

9. The Uncertain Relationship Between Open Data and Accountability

10. Lisbon Revisited: Notes on Participation

Open Budgets in Africa: Tokenistic?

Posted on September 20, 2013 by Tiago Peixoto

Matt Andrews recently posted an interesting analysis in his blog. Measuring the difference in transparency between budget formulation and budget execution, Matt finds that “Most countries have a gap between the scores they get in transparency of budget preparation and transparency of budget execution. Indeed, 63% of the countries have more transparency in budget formulation than in budget execution.” And he concludes that “countries with higher OBI scores tend to have relatively bigger gaps than the others—so that I am led to believe that countries generally focus on improving transparency in formulation to get better scores (with efforts to make execution getting less attention).” He has also written a second post about it and the IBP folks have replied to him here.

***

Documentary: Participatory Budgeting in Belo Horizonte

Posted on September 13, 2013 by Tiago Peixoto

Through the Facebook Participatory Budgeting group I came across a documentary about Belo Horizonte’s PB. The documentary, by Joao Ramos de Almeida, provides a unique view of the functioning of one of the oldest PBs in Brazil.

Among other things, the documentary shows how the process leads to a degree of civic empowerment and activism rarely seen in traditional governing models. It is particularly interesting to see how citizens contest, for instance, the cost estimates of public works made by the city administration. The documentary also shows how PB manages to engage citizens in an extremely time consuming process. It is also interesting to see that, while there is some degree of deliberation in the PB process, much of it is also about negotiation between the different communities involved.

Among other things, it shows that Belo Horizonte’s PB is far from perfect, and the suspicion of some degree of co-optation of some PB participants by the administration highlights difficulties that are inherent to many participatory processes. To some, it might come across as a sobering message. Yet, when looking at participatory initiatives, we should not only compare their functioning to an ideal vision of democracy. In this case, we should also compare it to the status quo, that is, how public budgeting takes place in the absence of public participation.

For those interested in citizen engagement this documentary (English subtitles, 55 mins) is worth watching.

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