tracking change in a group that discusses issues

Colleagues and I just ran a mini-experiment in which students at two very different universities held online discussions of the same controversial current issues. Before and after each discussion, we surveyed them to ascertain their social networks within their own class. We assumed that a group of people who discuss issues exhibit three layers of network ties that can change over time:

  1. Social networks: affective ties among the people, defined by friendship or respect.
  2. Networks of direct address: When person A asks person B a question or endorses B’s view, that creates a tie, and many ties create a network.
  3. Semantic (or epistemic) networks: Ideas connected by explanations. For instance, if A says that racism causes unequal health outcomes, then A has connected two ideas.

I am interested in tracking the relationships among these networks, because some patterns seem more desirable than others, and it would be useful to recognize the differences. For example, if people who are popular in social networks receive most of the direct addresses and determine the group’s epistemic network, then the discussion looks like a popularity contest. But if a new idea causes people to revise their opinions of whose views should be respected, that is evidence of learning.

Here is a small illustrative finding from the data so far. Below I show the trajectory of two particular students within the Tufts University discussion thread. Both started off as somewhat less central than average in the class’s social network. At the start of the experiment, Tufts 06 was mentioned by three fellow students as a friend or an influencer, and Tufts09 got one mention. (Below I show the percentage of all mentions, to control for differences in the amount of text at each phase.)

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In the second discussion, which concerned the social determinants of health, Tufts09 posted the very first comment. She wrote, “the presentation given by Dr. [F.] was one of the best presentations given on social determinants of health that I have seen. … As a woman of black decent, I have taken these discussions and this knowledge very seriously, and I now view life with a completely different perspective. … When talking about the Flint, Michigan water crisis, it was shocking to hear that companies … are often built where the majority of the community is minority and low income. This infuriated me.”

Her comment was explicitly referred to by five other students and set the agenda for the whole discussion thread. When next surveyed, four students counted her as someone who had influenced them, up from one at the pretest. The number of mentions fell, however, to two at the end of the experiment.

It appears, then, that by making a forceful comment to start an online discussion—drawing on her own identity—Tufts09 may have gained social capital for a week or so. On the other hand, she did not need social capital before the second discussion to be influential in it.

Tufts 06 was the first to post in the the third conversation, writing: “As someone who has suffered from anxiety and depression, the topic of mental health stigma is incredibly important to me. In my family, nearly everyone on my mother’s side is on medication for anxiety, depression, OCD, or some combination of the three. We have had three suicides in our family (all before I was born) just because the treatments and attitudes toward mental health were not sufficient at the time those family members were suffering through their diseases.”

She received six mentions in the discussion thread, and in the subsequent survey, six students named her as influential (up from 3 at pretest). Again, she seemed to raise her social capital by making an influential point in the online dialog.

These are just two little anecdotes, and much remains to be explored. For instance: How typical is this kind of trajectory? Even in these two cases, did participation in the online discussion really cause social capital to rise? (The effect could be random or driven by some other factor.) And if these students were influential, was it because of what they argued, how they drew on their personal backgrounds, or simply the fact that they each posted first on the discussion thread?

Collaborative Planning

Author: 
(Note: This article is a stub and requires further elaboration and editing) Definition Collaborative planning is a conceptual framework for resolving complex, multi-stakeholder planning scenarios. This approach is often applied to planning cases for the purposes of encouraging public participation, and resolving and mediating stakeholder disagreements. While the literature notes...

City of Canada Bay – Policy Panel

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The City of Canada Bay council convened a Policy Panel of 24 randomly selected citizens to make recommendations about how the council could make the most of community facilities. The policy panel was implemented following the success of Canada Bay's first participatory budgeting exercise which took place in 2012 and...

It was a very lovely spring day…

Perhaps its because I just spent several hours siting outside reading rather than doing the work I more properly ought to be doing, but all I can think of today is a particularly memorable passage from Gertrude Stein’s The Autobiography of Alice B. Toklas. Stein, I feel compelled to add, was raised in my hometown of Oakland, California.

It was a very lovely spring day, Gertrude Stein had been going to the opera every night and going also to the opera in the afternoon and had been otherwise engrossed and it was the period of the final examinations, and there was the examination in William James’s course. She sat down with the examination paper before her and she just could not. She wrote at the top of her paper, Dear Professor James, I am so sorry but really I do not feel a bit like an examination paper in philosophy to-day, and left. 

The next day she had a postal card from William James saying, Dear Miss Stein, I understand perfectly how you feel I often feel like that myself. And underneath it he gave her work the highest mark in his course.

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Is Diversity Enough?

I’ve been reading Manin’s critical Democratic Deliberation: Why We Should Promote Debate Rather Than Discussion.

At the core of his argument, Manin complains that liberal theorists traditionally conflate “diversity of views” with “conflicting views.” Holding that a necessary and sufficient condition for good deliberation is “that participants in discussion hold diverse views and articulate a variety of perspectives, reflecting the heterogeneity of their experiences and backgrounds.”

To be clear, Manin isn’t suggesting that diversity of thought isn’t critical to deliberation – rather, he argues, it is not sufficient.

“Diversity of views is not a sufficient condition for deliberation because it may fail to bring into contact opposing views,” he writes. “It is the opposition of views and reasons that is necessary for deliberation, not just their diversity.”

There are many ways in which the mere presence of diversity may not result in the articulation of divergent views. Social psychology research has well documented the challenges of confirmation bias, where people “systematically misperceive and misinterpret evidence that is counter to their preexisting belief.” Or even avoid conflicting evidence all together.

To make matters worse, Manin points to research which further finds that “groups process information in a more biased way than individuals do, preferring information that supports their prior dominant belief to an even greater extent than individual people.”

More broadly, diverse experiences and views may not always translate directly into divergent opinions or perspectives on a given topic. Manin asks us to imagine a community facing a very reasonable and rational fear: say, a serial killer is on the loose. Discussing a proposal to expand police powers at this time of crisis, “the variety of perspectives and dispersion of social knowledge among them will ensure that many arguments, each deriving from the particular perspective, experience, or background of the speaker, are heard in support of expanding the prerogatives to the police.”

That is, the diverse reasons may all support the same view.

And finally, in a large heterogenous society, diverse opinions and experience may become polarized as fragmented, separate communities. That is, “a variety of internally homogeneous communities will coexist, each ignoring the views of the others.”

And, of course, there is the deep problem of power. Divergent perspectives will often go unspoken in situations where one group or groups have been systematically oppressed and silenced. Where even explicit invitations to freely share their views are rightly perceived as hollow or out-right disingenuous. This is a dynamic which John Gaventa documents powerfully in his study of poor, white, coal miners in the Appalachian Valley.

The damaging impact of this dynamic cannot be understated, as Gaventa argues, “power serves to create power. Powerlessness serves to re-enforce powerlessness. Power relationships, once established, are self-sustaining.”

Finally, there is the simple social challenge that “encountering disagreement”, as Manin writes, “generates psychic discomfort.” People don’t really like to argue.

(Of note here, there is little cross-cultural consideration in Manin, so while mainstream America’s distaste for argumentative discourse is well documented in numerous places, I’m not sure how broad a claim this properly ought to be.)

The solution to this seems simple: argue more. Take “deliberate and affirmative measures” to ensure lively debate and critical discussion. Don’t just assume that if diverse people are present, diverse voices will be heard. Seek out divergent views and conflicting arguments. If no one else says them – argue for them yourself.

This last point, I think, is particularly critical in looking at deliberation through a power-lens. If you are a position of power you are responsible for ensuring that diverse view be heard. This can mean working to create a safe space where people genuinely feel welcomed to share their views – or it can mean saying the unpopular thing yourself, putting it out there as a valid idea, worthy of further consideration.

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reinventing the high school government course

One of the most exciting current efforts in civic education–which also has applications far beyond civics–is a project on reinventing the high school civics course led by Walter Parker with Jane Lo and others.

Typically, a civics course involves presenting and explaining a whole lot of material to students, who then face a test to see what they have understood and remembered. Walter has noted that, all around the world, the final-year of high school tends to be dominated by courses that are fast-paced surveys of information, known for being difficult mainly because they cover so much ground. It doesn’t seem likely that students obtain advanced skills or remember much of the content from these classes.

Walter and his colleagues worked with teachers of the American Government AP course to redesign it so that projects become fundamental. The redesign process was a collaboration with the teachers and involved iteration: trying projects, evaluating, and changing the design. In the fully redesigned courses, activities–such as a mock trial, or a model Congress–come first, and students learn the content that is tested on the AP because they need to know it in order to succeed in the projects. As Parker and Lo write in a very valuable new overview article, “Projects carry the full subject matter load of the course. They are not culminating activities that come at the end of an instructional sequence nor lively interludes inserted periodically into traditional recitation.”

As reported in earlier articles, students in the redesigned AP course “did as well or better on the AP test than students in comparison groups, and … found the course and projects personally meaningful.” That means that there is no tradeoff between learning to be an active citizen by participating in simulations and mastering the content tested by the AP. If teachers use this redesigned curriculum, they can achieve both outcomes together.

Citizens at Work: An Interim Report [KF A Public Voice 2016]

The 24-page interim report, Citizens at Work, was released by Kettering Foundation at their annual event, A Public Voice 2016 in May 2016. The interim report describes Kettering’s two series of deliberative forums held between 2015-2016. The two series revolved around the issue guides, Health Care: How Can We Reduce Costs and Still Get the Care We Need? and Making Ends Meet: How Should We Spread Prosperity and Improve Opportunity?, which were prepared by Kettering and used for National Issues Forums. Below is more info from Kettering on the report and you can read the original on KF’s site here.

From Kettering…

At A Public Voice 2016, representatives of NIF and other deliberative democracy groups discussed the concerns that have emerged from forums on heath-care and economic security issues. A panel of elected officials and policymakers responded to that discussion.

The interim report is drawn from the work of NIF members and forum participants. To compile the report, researchers from Kettering and Public Agenda attended forums; talked with forum moderators; reviewed questionnaires filled out by forum participants, and analyzed transcripts of forums.

A Public Voice 2016: An Introduction

For more than 30 years, the Kettering Foundation has reported to policymakers and government officials about the characteristics of public thinking on key policy questions. In 2016, the foundation is reporting on citizen deliberations on two separate but important questions:

• How can we reduce costs and still get the health care we need?

• How should we spread prosperity and improve opportunity?

The 2016 citizen deliberations have taken place in public forums around the country, using two issue guides prepared by the Kettering Foundation for the National Issues Forums (NIF): Health Care: How Can We Reduce Costs and Still Get the Care We Need? and Making Ends Meet: How Should We Spread Prosperity and Improve Opportunity?

About 2,800 people from across the country have participated in more than 250 forums on either health care or making ends meet. About 210 of the forums have been in face-to-face meetings. The remainder have taken place online, using a platform called Common Ground for Action, which is designed to reflect what happens in in-person deliberative forums. This platform was developed by Kettering using the same principles used in preparing issue guides.

Download the interim report for free here.

About Kettering Foundation
KF_LogoThe Kettering Foundation is a nonprofit operating foundation rooted in the American tradition of cooperative research. Kettering’s primary research question is, what does it take to make democracy work as it should? Kettering’s research is distinctive because it is conducted from the perspective of citizens and focuses on what people can do collectively to address problems affecting their lives, their communities, and their nation.

Follow on Twitter: @KetteringFdn

Resource Link: www.kettering.org/blogs/apv-2016-interim-report

Join Our Next Tech Tuesday Call with Urban Interactive Studios, May 17

As we announced last month, NCDD is hosting another on of our fabulous Tech Tuesday webinars this Tuesday, May 17th from 1-2pm Eastern/10-11am Pacific, and you’re invited! This time, the event willTech_Tuesday_Badge feature Urban Interactive Studio (UIS), an innovative leader in public engagement technology and creator of the popular EngagingPlans and EngagingApps tools. You really don’t want to miss this one, so register today!

Are you looking for digital tools to make engaging a group or constituency you work with more versatile? Need to collect on-going feedback alongside face-to-face meetings? Have other planning and engagement issues that call for tech solutions? Then this is the Tech Tuesday call for you!

We will be joined by two members of the UIS team – NCDD supporting member, as well as Founder & CEO, Chris Haller, and Partnership Manager Emily Crispin. Together, Chris and Emily will give us an in-depth and behind-the-scenes look at both the EngagingPlans and EngagingApps tools that have been used by dozens of cities, companies, non-profits, and universities in multiple countries to help them engage their constituencies. You’ll have a chance to see both tools in action and hear about how the tools can be configured to suit specific project needs

There will be tons to learn from these two civic tech leaders, so we encourage you to join us on May 17th! We can’t wait to talk more with you then.

Learn more about our Tech Tuesday calls by clicking here.