Raising Democracy from the (Un)Dead: A Year-End Reflection

GirouxThe end of the year is always a reflective time, and recently, I saw a truly inspiring Bill Moyers interview with cultural critic and scholar Henry A. Giroux, whose insightful critique of the state of democracy and reflections on what is possible for its future remind me why I originally wanted to work in public engagement. Though the book discussed in the interview, Zombie Politics and Culture in the Age of Casino Capitalism, sets up a rather bleak premise, we at NCDD see our own vision and values in Giroux’s analysis of what democracy could be like – if we work for it. The interview is deep and rich with insight, and we highly recommend that you give it a look.

I’ve pulled out a few key insights that Giroux shares below, but you can watch the full (fairly long) interview on that originally aired on Moyers & Company by clicking here or read the full transcript of the interview here.

The Crisis in Democracy

From the beginning of the exchange, Giroux’s belief in the importance of real democracy comes through loud and clear:

Moyers: There’s a great urgency in your recent books and in the essays you’ve been posting online, a fierce urgency, almost as if you are writing with the doomsday clock ticking. What accounts for that?

Giroux: Well, for me democracy is too important to allow it to be undermined in a way in which every vital institution that matters from the political process to the schools to the inequalities that, to the money being put into politics, I mean, all those things that make a democracy viable are in crisis.

And the problem is the crisis… should be accompanied by a crisis of ideas, [the problem is] that the stories that are being told about democracy are really about the swindle of fulfillment. The swindle of fulfillment is what the reigning elite, in all of their diversity, now tell the American people, if not the rest of the world: that democracy is an excess. [Democracy] doesn’t really matter anymore, that we don’t need social provisions, we don’t need the welfare state, that the survival of the fittest is all that matters, that in fact society should mimic those values in ways that suggest a new narrative.

That narrative, Giroux continues, offers us “the most fraudulent definition of what a democracy should be,” and it is encompassed in “a vicious set of assumptions” which include

…the notion that profit making is the essence of democracy, the notion that economics is divorced from ethics, the notion that the only obligation of citizenship is consumerism, the notion that the welfare state is a pathology, that any form of dependency basically is disreputable and needs to be attacked… How do you get a discourse governing the country that seems to suggest that anything public… [even] public engagement, is a pathology?

Many of us have met resistance or been discouraged in this work because of that discourse of “engagement as pathology.” In many venues civic venues and levels of government, we find those who are skeptical of efforts to involve average people in government and decision making and want to leave things up to experts and professionals instead. This skepticism seems to be based on the internalization of many of our officials and institutions of the “vicious set of assumptions” about democracy the Giroux describes. In far too many cases, especially when it comes to finances, we hear arguments that claim government couldn’t possibly solve difficult problems and involve the public at the same time.

Yet we are involved in this line of work because we know that everyday people working together and forming real relationships is the heart of a robust democracy, and we are committed to helping that work and those relationships thrive. But as Giroux’s “zombie” metaphor suggest, the politics we see today are not those that nurture a healthy civic life:

Moyers: My favorite of your many books is this one, “Zombie Politics and Culture in the Age of Casino Capitalism.” Why that metaphor, “zombie” politics?

Giroux: Because it’s a politics that’s informed by the machinery of social and civil death… The zombie metaphor is a way to sort of suggest that democracy is losing its oxygen… It’s losing its spirit. It’s losing its ability to speak to itself in ways that would span the human spirit and the human possibility for justice and equality…

[Zombie politics are] a death machine because, in my estimation, it does everything it can to kill any vestige of a robust democracy. It turns people into zombies, people who basically are so caught up with surviving that they become like the walking dead, you know, they lose their sense of agency…

This lost sense of agency in our politics and civic life is real. We all know people who explain their non-participation in civic life or public decision making processes because they think that nothing will change, that the system is too corrupt, or otherwise have the general feeling that “participating won’t make a difference, so why bother?”  That lost sense of agency – and the lack of visible examples where small groups of average citizens do make a difference – is a big part of what NCDD and our field is working to shift every day as we engage and empower average people.

But it’s more than a lost feeling of agency. There has also been an actual erosion of what we know as democracy in our country.

I think that it is crucial for our field to reflect on and take seriously what Giroux is saying here about what he calls “casino capitalism” – our very economic system – as an active threat to democracy. He warns that this casino capitalism

…doesn’t just believe it can control the economy. It believes that it can govern all of social life. That’s different.

That means it has to have its tentacles into every aspect of everyday life. Everything from the way schools are run to the way prisons are outsourced to the way the financial services are run to the way in which people have access to health care, it’s an all-encompassing, it seems to me, political, cultural, educational apparatus.

And it basically has nothing to do with expanding the meaning and the substance of democracy itself.

[Casino capitalism] believes that social bonds not driven by market values are basically bonds that we should find despicable….we have an economic system that in fact has caused a crisis in democracy. What we haven’t addressed is the underlying consensus that informs that crisis.

In my opinion, Giroux is right: the drive to treat more and more sectors of society as markets that must create ever higher profits has encroached on so many venues of civic and political life that it has pushed the public out of spaces that are essential for real democratic governance. So we are left with a zombie democracy, complete with “people” – that is, corporations – that don’t have souls and can’t feel pain, but can and do hold more sway in our elections and government policy than flesh and blood citizens. And this creates a vicious cycle that feeds the real and perceived loss of civic agency.

Our Opportunity

One of the challenges of overcoming the “machinery of social and civic death” that Giroux lays out is the challenge of finding ways to “develop cultural apparatuses that can offer a new vocabulary for people, where questions of freedom and justice and the problems that we’re facing can be analyzed in ways that reach mass audiences in accessible language.”

In many ways, this challenge lands squarely in our lap as a individuals and as a professional field. The way I see it, a field like ours has unique potential to initiate momentum that can reverse this shift and, in a way, raise politics from the “undead” and keep our democracy from being completely bought out by casino capitalism. But this won’t happen by accident, we have to intentionally decide to shift that momentum.

The work of dialogue, deliberation, and public engagement is about connecting people to each other and their visions for their communities in real ways. Much of it is an outgrowth of the humanistic values and spirit of democracy, what Giroux calls “the human possibility for justice and equality.”

And in the coming year, it seems more important to me than ever that we reflect on how to make questions of justice, freedom, and equality more central in our work.

This may force us to struggle with concepts of neutrality and norms of professionalism that animate parts of our field, as talk of justice, freedom, and equality often naturally tend toward advocacy. But in my opinion, we should be struggling with ourselves about what it means for professionals in roles and work such as ours to also advocate for democracy itself, because if something doesn’t change, we may not have much of a genuine democracy left to work for. Only by continuing to ask ourselves tough questions can we find productive ways of imagining what it might look like for our field to play a role in staving off a zombie apocalypse for our democracy.

These questions, in Giroux’s mind, are posed by the actual state of affairs we are in.

We have to acknowledge the realities that bear down on us, but it seems to me that if we really want to live in a world and be alive with compassion and justice, then we need educated hope. We need a hope that recognizes the problems and doesn’t romanticize them, and also recognizes the need for vision, for social organizations, for strategies. We need institutions that provide the formative culture that give voice to those visions and those ideas.

Giroux adds that what is missing now ”…are those alternative public spheres, those cultural formations – what I call a formative culture – that can bring people together and give those ideas, embody them in both a sense of hope, of vision and the organizations and strategies that would be necessary… to reconstruct a sense of where politics can go.”

I believe that NCDD and the many practitioners, organizations, and indeed the movement that we represent can be thought of as the kind of formative culture that Giroux describes, and that we are capable of building the kind of institutions he calls for – those that can help people work through questions of justice, freedom, and democracy in our society in a way that is accessible, that will give loud voice to visions for a better future, and that can reconstruct a sense of where politics can go.

Though we clearly have a long way to go, I think that we still have reason to keep a firm grasp on this “educated hope” – hope that recognizes challenges and takes them seriously, but that feeds the growth of visions and strategies to create the changes we need.

As we transition into 2014, I invite you to reflect with me on how we can make this work more about developing strategies for confronting and overcoming the real threats to democracy posed by zombie politics and casino capitalism. I also invite you to share in the hope that we can actually do it.

Giroux leaves us with a vision for what is needed for that change: “The real changes are going to come in creating movements that are longstanding, that are organized, that basically take questions of governance and policy seriously and begin to spread out and become international. That is going to have to happen.”

Here’s to making it happen. Happy New Year.

NCDD’s Year In Review

2013 was an incredible year for NCDD and for our community.

We started off the year by intensely engaging our members around how the D&D community can respond to crises like the Sandy Hook elementary school shooting (explore the Hackpad series here). Soon after that, we announced the two projects that won our member-selected Catalyst Awards (in hindsight, we realized we had actually run our first Participatory Budgeting process, having had members develop the contending projects in teams and then vote for the winners!).

NCDD Meetup at TuftsWe ran two mini regional events — one at Tufts in July and one at the Univ of Virginia in November thanks to Lucas Cioffi and Nancy Gansneder, and we secured a great space for next year’s national conference and are seeing buzz building around that event already!

We bumped up our “virtual” events this year as well, getting in the habit of offering a high-quality and well-attended Confab Call or Tech Tuesday almost every month (archived recordings here).  We also experimented with informal “coffee hour” calls, which our Board plans to continue in 2014 in a different format, having Board member run monthly Coffee Hours on a topic of interest to them and our community.

We spent a good deal of time this year on collaborative projects with other leaders in the field — projects we felt were well worth our investment of time due to their potential to move our field forward.  NCDD continues to serve on the core team of Creating Community Solutions, the “dialogue part” of HHS’s national dialogue on mental health.  We have continued our work with the Orton-led Community Matters partnership, building resources on civic infrastructure with key leaders in our and related fields. And we have become part of the amazing community that is convened regularly by the Kettering Foundation, and you’ll be hearing more and more about our exciting work with them during 2014.

We also played a leading role in the Text Talk & Act experiment that melded the fun and convenience of texting with the irreplaceable value of face-to-face dialogue.  And we supported projects to develop a comprehensive open database of case studies (Participedia.net), to develop and promote new local laws that “make participation legal again,” to run the first online unconference on online facilitation, and to offer the top-notch Dialogue, Deliberation & Public Engagement certificate program.

US-GoogleMap-outlinedWe’ve grown to 1,900 members this year, and to 33,000 subscribers on our e-updates.  And we scrapped our not-nearly-good-enough members network and replaced it with a gorgeous Google map and super-useful online directory of our members.

We also launched the Dialogue Storytelling Tool this year in partnership with the Kettering Foundation and Participedia, to help our members report on their dialogue and deliberation projects and events, and let NCDD do the work of spreading the word.

We doubled or tripled the usefulness and quality of our community blog by hiring Roshan Bliss as our lead blogger, and saw more and more NCDD members post their own news and resources on the site as well.  And of course we maintained the tools you rely on that keep our community vibrant and connected, like our listservs and social media spaces.

Our small staff and our amazing Board and volunteers do our best to support this vital community’s work, and I think 2013 may have been our best year yet in this regard.


Does all this make you want to support NCDD with an end-of-year gift? We need your support to keep this work going strong — so please think of us as you consider end-of-year donations. It’s extremely easy to donate to NCDD using the short form that’s up at www.ncdd.org/donate.  NCDD is a tax exempt 501(c)(3) organization, so your donations are fully tax deductible.

Recording of today’s Tech Tuesday with Dave Biggs of MetroQuest

We had a great Tech Tuesday event today, with about 100 people participating in a stimulating webinar led by Dave Biggs, Co-Founder of MetroQuest. Thank you, Dave, for the great presentation — and thanks to everyone who participated!

MetroQuest public involvement software is recommended as a best practice by the APA, TRB, FWHA and other agencies. Dave shared with us some of what he’s learned about best practices for online engagement generally, and gave us a demonstration of the MetroQuest software, and walked us through several recent case studies.

You can watch the hour-long webinar now if you missed it. Plus, feel free to download Dave’s PowerPoint presentation here if you want to check out the slides without audio.

In a nutshell, MetroQuest software enables the public to learn about your project and provide meaningful feedback using a variety of fun and visual screens. It’s easy to mix and match screens to accomplish the engagement goals for each phase of the project from identifying and ranking priorities, to rating scenarios or strategies, to adding comments on maps and much more. To ensure the broadest participation, MetroQuest can be accessed on the web or mobile devices, at touchscreen kiosks and in engaging town-hall style workshops.

Via the comments below, Dave will be answering some additional questions that were submitted during the webinar that we couldn’t get to.  Feel free to add more questions, and of course to interact with Dave and others here!

If you’d like to contact Dave directly, he can be reached at Dave.Biggs@MetroQuest.com or (604) 317-6200.


NCDD’s Tech Tuesday events are meant to help practitioners get a better sense of the online engagement landscape and how they can take advantage of the myriad opportunities available to them. Keep an eye on the Events section of the site (ncdd.org/events) for upcoming Tech Tuesdays, Confab Calls and other events.

Video review of JCRC’s Year of Civil Discourse

I’m thrilled to share with you this wonderful video overview of Rachel Eryn Kalish‘s work on the Jewish Community Relations Council’s Year of Civil Discourse initiative. Congratulations, Eryn, on your incredible work with the Community Relations Council in Northern California.

Eryn is a long-time supporting member of NCDD, and we’re so very proud of her!

The Year of Civil Discourse (YCD) Initiative was designed to elevate the level of discourse in the Jewish community when discussing Israel. This innovative project is a joint effort of the Jewish Community Relations Council and the San Francisco-based Jewish Community Federation, in partnership with the Board of Rabbis of Northern California.

YCD envisions an inclusive Jewish community where people from across the political spectrum can come together, discuss challenging topics, inspire and empower one another, leading to a stronger and more vital Jewish community. YCD will provide Jewish community members, institutions, and leaders with the tools to have respectful, vibrant, engaging conversations about Israel and emerging controversial issues.

Randi Dodick Fields serves as Project Coordinator, Rachel Eryn Kalish is Project Facilitator, and Abby Michelson Porth is Associate Executive Director of the JCRC. (Eryn and Abby founded Project Reconnections, the catalyst to the Initiative.)

Funders for the Year of Civil Discourse Initiative included the Jewish Community Endowment Fund, the Richard and Rhoda Goldman Fund, and the Walter and Elise Haas Sr. Fund.

Why are BAD Words %$&#@!?

I recently stumbled across the following video and was fascinated with some of the statistics presented in the first few minutes (does your community swear more than others? Looking at you Ohio!).  But the entire video is equally fascinating.  I’ve never been bothered by what others consider offensive language.  They’re just words afterall… or are they?  When civility is key to a successful dialogue, understanding the language of incivility becomes a necessary skill in every facilitator’s toolkit.

Michael, in the video above, mentions a lecture given by experimental psychologist Steven Pinker, also available on YouTube. It’s headier stuff than the Vsauce video, but worth a watch for those interested in the pschology of language. Pinker defines swearing as a window to a person’s emotions, and examines language as a window into human nature.

I would love to hear about how our community deals with “bad words”? Are they discouraged (or even forbidden) in your engagement processess? Or have you learned to work with them in a way that avoids disruption? Or are they even encouraged? Leave a comment and let us know!

Dialogue In Nigeria: Muslims & Christians Creating Their Future

Dialogue In Nigeria: Muslims & Christians Creating Their Future is a 65-minute video highlighting how two hundred courageous Christian and Muslim young adults met in face-to-face dialogue, listening to learn and discovering their equal humanity, new communication skills, and that “an enemy is one whose story we have not heard.”

Co-produced in January 2012 by the New Era Educational and Charitable Support Foundation and the Jewish-Palestinian Living Room Dialogue, this program shares experiences from the 2010 International Conference on Youth and Interfaith Communication.

Dialogue In Nigeria is distributed on DVD and available upon request, postage included, for dialogue and deliberation practitioners, students, and trainers worldwide.  Follow the link below to learn more, request your own copy and to see increasing social outcomes of ethnic and tribal healing in other African nations and worldwide.

Resource Link:  www.traubman.igc.org/vidnigeria.htm

This resource was submitted by Libby and Len Traubman of the Jewish-Palestinian Living Room Dialogue via the Add-a-Resource form.

Text, Talk, Act: Results and How to Continue

Last week, on Dec. 5, thousands of people across the country joined Creating Community Solutions in a “Text, Talk, and Act,” a nationwide discussion on mental health via text. Participants met in groups of 4-5 to talk about the importance of mental health, their personal experiences, and what they could do to make a difference.

The initiative was designed to engage high school and college students in particular, using technology that is ubiquitous in their lives. Over 600 phones (and approx. 2,400 people) joined in to “Text, Talk, and Act” last Thursday.

NCDD is one of the organizing groups for Creating Community Solutions, and we contributed to this innovative project in several ways — including designing the infographic used to publicize the event!

Here’s a photo collage that one of our participant groups (the team @JCFNmemphis) submitted to us…

JCFN-MemphisThe discussion questions were designed to provide a safe space for candid dialogue on mental health, one of the most critical and misunderstood public issues we face. During the conversation, groups were asked to respond to polling questions related to mental health. Results from the live polling questions were tabulated almost instantly, so people could see how participants across the country responded.

Many of the participants reported that mental health is very important in their lives: 59% of respondents said that they thought about mental health every day and 69% said that it was extremely important to them.

During the conversation, participants discussed what schools and communities are doing well to support mental health. “Having understanding psychologists and social workers in the school systems really helps the students feel comfortable talking about their problems,” one participant answered. Other responses included support groups, open discussions, and early intervention. Some participants noted that we need more attention and programs to address mental health challenges: “In our community, no one is really trying anything. We think more legislators who are personally involved in actively caring for those with mental health issues need to be open advocates.”

The process also provided an opportunity for participants to discuss actions they can take to strengthen mental health on their campuses and in their communities. Some of the action ideas included starting nonprofits, raising awareness, and continuing the conversation on mental health in their school or community. Participants also noted that individual, everyday actions can make a difference as well: “Allow my actions to show I am someone who you can talk to when people need to.”

View more results from the polling questions and additional actions you can take at: www.creatingcommunitysolutions.org/texttalkact

We are also on Storify! Review the event here: http://bit.ly/TextTalkActStory

If you weren’t able to participate last week, you can now – we’ve left the texting platform open. Taking part is easy: just gather a few friends, colleagues, or fellow students, and text START to 89800 any time you like.

Help make this bigger and better by referring a friend, posting or tweeting about #texttalkact, and using the texting platform to suggest ways for us to improve the experience.

Thanks to everyone who participated last week, and keep texting, talking, and acting!

Look yourself up on NCDD’s new Google map and directory

NCDD’s new Google map and searchable online directory are both live and up-to-date with all our members deets! Now is a great time to search for yourself on the map and in the directory and make sure the info we have for you is updated and complete.

Member_Map_Art

(Not on the map or in the directory? Sounds like it’s time to officially join NCDD!)

The map and directory are both pretty standard and intuitive, but here are some step-by-step instructions for those not used to this technology or not sure what to look for…

On the map:

The Google map is at www.ncdd.org/map (we make things easy for you!). Use your scroll wheel or the map navigation tools to scroll in on your region in the U.S. — or if you’re based elsewhere on the planet, scroll out first to find your country.

We have 1900 members currently, so many icons are hidden by other icons until you scroll in closer.

Notice the nice legend Andy created that lives right below the map. As you can see from the legend, we recognize our supporting members with larger icons. Supporting members based in government get the golden building icons. Higher ed based members get the green school icons. And consultants and facilitators get the blue drop icons. Supporting members who aren’t marked in our database as being consultants/facilitators or based in government or higher ed are represented with the white drop icons. Non-dues members are represented by dots of similar colors.

Note that if you’ve asked us not to share your street address, Google has used your city, state and zip code to map you — so your icon may not be in the exact right location and you may need to click around to find it.

Click on the icons to view a pop-up with info about the member represented by the icon. Once you find yourself, check to see:

  1. If your info is up to date
  2. If you have empty fields that can be filled
  3. If your dues are due or lapsed
  4. If you have been assigned the correct icon
  5. If your bio has been cut off awkwardly (only 500 characters are shown)

If it’s time for you to renew (or if you’re a non-dues Member who’d like to have a bigger icon), use the renew/upgrade form at www.ncdd.org/renew. If you have additions or corrections to make to your map entry, you can let us know on the form — or email them directly to Joy at joy@ncdd.org.

If you’ve noticed that your bio cuts off at an awkward place, feel free to submit a shorter bio of 500 characters or less to Joy so she can replace what’s displayed on the map.

In the directory:

The online members directory is up at www.ncdd.org/directory but you can also find it right under the map! It’s super easy to search — just use the drop-down menu to select the field you want to search in (name, organization, state, country, etc.), type in your text, and click the search box (or just hit return). If you see yourself in the results, click on your name to view your full listing.

The info here should be the same as in your map entry, but please check for these three things:

  1. If your info is up to date
  2. If you have empty fields that can be filled
  3. If your dues are due or lapsed

Again, send any changes to our office manager, Joy Garman, at joy@ncdd.org. And please renew your membership if your dues have lapsed.

Why these tools?

For those interested, we’re using Google Maps and Fusion Tables for the map, and a WordPress plugin called Participants Database for the directory. These two tools are replacing our old Member Network, which was run on a Facebook-like social network called Social Engine that never worked very well for our purposes.

We wanted a way for our members to easily find each other when they knew each other’s name or organization. We also wanted an easy way for people to see who’s in their area — maybe because they’re looking for a facilitator or consultant to work with closeby, or perhaps because they want to find colleagues near them. We weren’t able to find an affordable tool that provided both a map and a robust search function, so for now we’re covering our bases with these two tools.

We hope you like them!

Save the Date! NCDD 2014 is set for Oct 17-19 in DC Area

It’s time to save the date for the 2014 National Conference on Dialogue & Deliberation! We’re excited to announce that our next national conference will take place in the DC area October 17-19, 2014.

Check out the little “save the date” video I created this morning…

Thank you to all 92 of you who provided input on our final venue contenders. You helped us decide on the Hyatt Regency in Reston, Virginia for next year’s conference location. Though Reston is a little ways from DC (20 miles), people are excited about the warm and spacious venue, the incredible room rates ($124/night plus tax!), the free shuttle from Dulles airport, the cool location, and the metro stop that’s opening soon in Reston.

We think the pluses far outweigh the minuses, and appreciate all of you helping us think through this important decision. Photos of the Reston Hyatt are up on the Facebook page here if you’d like to check them out.

We’ve also just created a Facebook “event” for the conference, which will be a great place for you to stay updated on the latest details on the conference as things develop. Visit www.tinyurl.com/ks4dr8g to indicate that you’re “going” or “maybe” going in order to stay updated.