Bridging the Divides: Practical Dialogue and Creative Deliberation

We are happy to share the announcement below from NCDD Member Rosa Zubizarreta of DiaPraxis, which is an NCDD organizational member. Rosa’s announcement came via our great Submit-to-Blog Form. Do you have news you want to share with the NCDD network? Just click here to submit your news post for the NCDD Blog!


Dear NCDD colleagues,

I am writing to let you know about two upcoming workshops in Dynamic Inquiry / Dynamic Facilitation. The first one is in Maine on March 27 – 29, sponsored by the Maine Association of Mediators. The second one is in NYC on April 17-19, sponsored by Focusing International.

We have a sliding-scale fee that ranges from $600 community rate to $1,200 corporate rate. In addition, NCDD members are eligible for a special discount rate we are offering during the next week: e-mail me at rosa[at]diapraxis[dot]com for more info.

So many good workshops out there! Each one valuable (at least all the ones I’ve taken!) and each one offering something unique.

Here’s what’s distinctive about ours: we offer an emergence-based, non-linear practice for transforming the energy of conflict into creativity, through cognitive empathy, welcoming initial solutions, and offering audacious invitations (so if you did appoint a committee to study the issue for a year, and they came up with a recommendation you loved, what might it be?) I’ve written a great deal about how this open-source process works, both in my book (www.fromconflict2creativity.com) as well as in various articles freely available on my website at www.diapraxis.com/resources.

What this means for practitioners: past workshop participants report feeling much more at ease in situations of conflict, developing practical skills for helping others shift from defensiveness to engagement, gaining more trust “in their bones” in emergent group process, and developing a greater ability to help groups shift into a state of creative flow. Due to the highly experiential nature of the workshop, many participants also report having personally transformative experiences during our time together.

Okay! If you’re interested, and would like to have a conversation, e-mail me to let me know.

Sign up today for our March 25th Confab with Kimberly Bain

NCDD’s next Confab Call will take place Wednesday, March 25th from 1:00 to 2:00 pm Eastern (10:00 to 11:00 am Pacific). Register today to secure your spot!

Kimberly Bain holding up her "next steps" bubble at the 2014 NCDD conference.

Kimberly Bain holding up her “next steps” bubble at NCDD 2014

On this Confab, we will talking with Kimberly Bain, Global Chair of the International Association of Facilitators (IAF), about the concepts in her new book, Becoming a Reflective Practitioner: The Reflective Ethical Facilitator’s GuideIn this guide and on the call, Kimberly will help us bring these ethical principles to life both for us as reflective practitioners and for our profession.

A Reflective Practitioner is conscious of the ethics and values of our profession and constantly reflects on how he/she personally resolves tensions within that ethical framework.  Awareness is the first step towards insight.  Consideration and reflection are in the interests of each of us, our profession as a whole and in the interests of those we serve.  We all must consider the ethics and fundamental values of our profession and be prepared when those values are challenged in practice.  As practitioners we must be continually mindful of how we exercise our power as facilitators when helping groups and communities achieve their desired outcomes.

Confab bubble imageKimberly Bain is Senior Partner in Bain Group Consulting, based in Kingston, Ontario, Canada. Kimberly is an IAF Certified Professional Facilitator, is Global Chair of the International Association of Facilitators and holds the appointment of Visiting Scholar in facilitation and mediation at Queen’s University.

NCDD’s “Confab Calls” are opportunities for members [and potential members] of NCDD to talk with and hear from innovators in our field about the work they’re doing, and to connect with fellow members around shared interests. Membership in NCDD is encouraged but not required for participation. Register today if you’d like to join us.

More about the book…

Becoming a Reflective Practitioner: The Reflective Ethical Facilitator’s Guide is based on the International Association of Facilitator’s (IAF) Code of Ethics and Values, however it works also for other practitioners and organizations (NCDD, IAP2, ICF, etc.) as these ethical principles are universal.  Ethics and values set standards that help us as professionals hold ourselves and each other accountable.  But a Code of Ethics is only effective if it is continuously reviewed, discussed, challenged and reflected upon.

The IAF knows both the power of facilitation (i.e. better and more sustainable outcomes, higher levels of engagement and ownership of decisions, more effective use of resources, better decisions) and the dangers (i.e. coerced consensus, unequal outcomes, directed outcomes, breaches in confidentiality and loss of public trust).  As facilitators, and as dialogue & deliberation practitioners, “we are architects of trust” (The Reflective Practitioner, page 53).  We owe it to our clients, and to the public in which we serve, to act with an informed appreciation of the ethical issues and competencies needed to help groups/communities build consensus and produce meaningful outcomes.

More about Kimberly…

Kimberly Bain holds certificates in mediation and dispute resolution and has conducted over 200 court appointed mediations, as well as dozens of workplace interventions and community disputes. Kimberly provides professional facilitation services around the world, speaks regularly on facilitation at international conferences, and teaches at colleges and universities.  She has an Honours Degree from Queen’s University and a Master’s Degree from Carleton University.  Kimberly is author of Becoming a Reflective Practitioner: The Reflective Ethical Facilitator’s Guide.  For more information about Kimberly or to purchase her book, visit her website at www.baingroup.ca.

League of Extraordinary Trainers Releases 2015 Schedule

We are pleased to let you know that The League of Extraodinatory Trainers – an NCDD organizational member and one of the great partners who helped us put on NCDD 2014 conference – recently released their 2015 training schedule. LET offers excellent trainings that can help strengthen your public engagement practice, so we encourage you to check out the announcement below and register before the early bird deadlines!

And don’t forget: dues-paying NCDD members receive a 10% discount on all LET trainings, and a 20% discount if you register by the early bird date! Not up to date on your dues? Renew your membership today!


LeagueOfExtraordinaryTrainers-logoThe landscape of public participation and community engagement is changing. Rapid developments in technology, the rampant economic and political changes across the globe, widespread use of social media, and a decline in public trust have created new challenges for governments, organizations and institutions. Add to that the growing desire of citizens to participate in building the democratic architecture of their countries and communities, and it is obvious that a proven framework for public participation has never been more essential!

Public anger is an increasing fact of society. Growing global citizen outrage causes government gridlock, lawsuits, stopped projects, election losses, loss of time, money, and destroyed credibility.

IAP2 Foundations Program
(a revamped IAP2 Certificate Program – new July 1, 2014)

Foundations in Public Participation was designed with the input of successful practitioners who work with diverse populations and divergent circumstances throughout the world. This course will let you hit the ground running, armed with the knowledge and confidence you need to plan and execute effective initiatives for any area in which you may be working.

2015 Training Events:

Emotion, Outrage and Public Participation EOP2

This practical, hands-on workshop is a fresh mix of lecture, video, small and large group discussion and authentic, real world exercises that give you the answers, tools and ability to prevent problems, manage the tough public issues that you face and keep your organization on track and moving forward.

2015 Training Events:

We thank the League of Extraordinary Trainers for their continued support of NCDD and encourage you to find their complete training schedule by visiting www.extraordinarytrainers.com/schedules.

Register for the Facilitate ’15 Online Conference, Feb. 20

We want to encourage NCDD members to attend Facilitate ’15, an online conference being organized by former NCDD Board member Lucas Cioffi of Qiqo Chat where attendees can host their own sessions, in addition to those being offered. Regular registration is $50, but NCDD supporting members are eligible for a 30% registration discount! Today is the last day for the early bird rate of just $30, so make sure to learn more in the announcement below and register today.


The Facilitate ’15 Conference

Facilitate ’15 is an interactive conference is all about the cutting edge of facilitation. Meet innovators working in dozens of fields. Experiment with new technologies, and co-create new solutions to challenges you’re facing.

Active & Experiential Learning

Not only will we talk about the cutting edge, we will actively explore it with all the technologies that you and your fellow participants bring to the table for testing.

You can schedule a session on any topic and use any facilitation technique and any online tool that you have access to! If you do not have a preferred tool, an easy-to-use group video chat tool will be available as the default.

Who Will Attend

This event is for facilitators who want to

  • share leading practices,
  • run experiments with new techniques and technologies,
  • and participate in others’ experiments.

Agenda

Feb 1: Online Collaboration Begins. We will open an online collaboration space for sharing leading practices, brainstorming, and deeper conversations.

Feb 13: Pre-Conference Networking

  • 12-1pm EST: You can expand your professional network through speed networking using your webcam and/or phone (your choice).

Feb 20: Conference

  • 11am-12pm EST: Opening Plenary Session (phone + website)
  • 12-3pm EST: Participant-Led Discussions & Experiments (webcam)
  • 3-4pm EST: Closing Plenary Session (phone + website)

Participation

Some folks are concerned that they don’t want to pay if there aren’t going to be many people there.  Well, there’s a guaranteed minimum of 35 participants by Feb 1st or the event will be free.

So you’ll either find a fantastic critical mass of peers willing to push the edge of the field and experiment with new facilitation techniques that they’ve brought to the table or everyone gets their money back and the event happens anyway, but just for the people who signed up by Feb. 1st.

You can learn more about Facilitate ’15 and register by visiting www.eventbrite.com/e/facilitate-15-tickets-15007043471.

NCDD in 2014: A Year in Review

2014 was a pretty darn good year for NCDD. As I reflect on our work over the past twelve months, a few themes really stand out to me:

1. We made huge strides toward our goal of distributing leadership and responsibility for NCDD’s success more broadly.

The members of our amazing Board of Directors really stepped up this year, to launch new committees on membership, outreach and fundraising, to help plan a great national conference, and to strengthen the organization in numerous other ways. Special shout-outs to these Board members for especially huge lifts:

  • Marla Crockett for leading our local team for the 2014 conference
  • Susan Stuart Clark for running our Tech Tuesday series in 2014
  • RoshanWithSign-borderJohn Backman for moderating the NCDD Discussion list — a nuanced task I didn’t think I’d ever be able to let go of!

Roshan Bliss, our Blog Curator (pictured at right), began taking on more responsibility at NCDD by serving as our Student & Youth Outreach Coordinator for the 2014 conference. Thanks in large part to Roshan’s leadership and dedication, we inspired members of our community to donate over $15,000, enabling us to support the attendance of more than 60 young people and students at the 2014 NCDD conference.

And most importantly, we were able to bring on Courtney Breese as Program Director of NCDD!  A young leader in the field, Courtney served on the NCDD Board of Directors for three years while working full-time at the Massachusetts Office of Public Collaboration. She served as Conference Manager for NCDD’s last two national conferences. We have a wonderful working relationship, as is evidenced in the photo below — and the fact that we survived working on two conferences together! ;)

NCDD's Year in Review

In addition to all of this, we also distributed leadership to our members in new ways. Members are always involved in planning our conferences, creating content for the website, and so much more, but this year we started engaging some of our members in mini-contracts for critically important work that usually can’t be accomplished by volunteers. We contracted with talented members like Kathryn Thomson, Ben Roberts, Kim Crowley, Chris Berendes, and Kyle Bozentko for report-writing and interviewing tasks.

If you’d like to be on our list of potential contractors and didn’t fill out the “rolodex survey” we conducted earlier this year, it’s not too late. Complete the survey here so we can have a better sense of your skills and interests.

2. We really bumped up our level of professionalism in a lot of ways.

Though NCDD continues to serve everyone who work in dialogue, deliberation, and public engagement, and our website, online events, listservs, membership, and more are accessible and free to all who are interested, we allowed ourselves this year to find new ways to serve our field’s top leaders.

Due to our strong relationship with the Kettering Foundation, and my new role as part-time “Research Deputy” for Kettering, NCDD had the opportunity to convene top leaders in our field both in February at the Kettering Foundation, and in May in DC — in activities surrounding Kettering’s annual Public Voice event (group photo below).  We also helped identify leaders in online engagement who were invited to Kettering in July to preview KF’s new deliberation platform Common Ground for Action.

PV2014-groupshot-border

We provided space at our conference for two groups to convene top leaders in transpartisan dialogue and civic infrastructure work. I was torn about using the limited space we had the day before the conference for invitation-only events, as NCDD’s style tends to be more open-to-all, but realized that all conference attendees would benefit if these meetings brought leaders to the conference who might otherwise not attend.

GrandeLum-NextStepBubble-borderOne of our most exciting initiatives in 2014, launched at the fall conference during Grande Lum’s speech, is NCDD’s work with the Department of Justice’s Community Relations Service (CRS) to plan meetings between NCDD members and CRS staff at their regional offices across the country.  CRS provides mediation, dialogue, and reconciliation services for communities in crisis, and is interested in finding ways to partner with NCDD members who can potentially increase their effectiveness and reach.

We continued offering regular Confab Calls and Tech Tuesday events for our community, with an average of more than 60 participants in each one!  And we continued investing time and energy in collaborative projects we feel are important to the future of our field — including Creating Community Solutions (part of the National Dialogue on Mental Health) and its innovative Text Talk Act project, the CommunityMatters Partnership, Participedia, the Dialogue, Deliberation & Public Engagement Certificate Program at KSU, and numerous projects (many of which are still in progress) in partnership with the Kettering Foundation.

3. And of course, much of the year was devoted to putting on a great national conference.

Our 2014 National Conference on Dialogue & Deliberation was a major highlight of the year, for us and for our 415 attendees. Words cannot express how amazing it feels to not only be in proximity to hundreds of what I consider to be the most important people on the planet — but to have the honor of hosting them, welcoming them, and organizing a one-of-a-kind event for them. Those of you who attended know what I mean when I say that the raw energy and excitement at the conference was palpable.

We may not solve the world’s problems at NCDD conferences, but we replenish each other’s energy for this critically important work, learn about myriad innovations in the field, and develop tons of valuable relationships and partnerships that last for years.

Please take a minute to watch this wonderful video of highlights from the conference…

NCDD’s Creative Director, Andy Fluke, outdid himself this year, designing gorgeous stage banners and signs, and what I think is our best conference guidebook yet.

And if you haven’t yet checked out our report on how the NCDD community thinks we should tackle our field’s biggest barriers to success (a conversation we began at the conference and continued on the listserv and Codigital.com after the event), please do take the time to look it over. The results of this engagement project give us valuable FieldMapWithGRsinsight into the ideas and actions that resonate most with the dialogue and deliberation community.

You can also learn all about the exciting visual field mapping project we ran leading up to the conference, and see all ten of the gorgeous maps created by the graphic recorders we worked with. And be sure to peek into the conference here on Storify, where you’ll clearly get a sense of the energy, excitement, and absolutely wonderful people who came to the 2014 conference.


In addition to all of this, NCDD continues to grow steadily.  Early in the year, we reached the milestone of 2,000 members (I was so excited!), and we’ve since grown to over 2,200 members. Our subscriber list for the monthly NCDD Updates grew to over 34,000 this year.

Does this make you want to support NCDD with an end-of-year gift? We need your support to keep this work going strong — so please think of us as you consider end-of-year donations. It’s super-easy to donate to NCDD using the short form at www.ncdd.org/donate. NCDD is a tax exempt 501(c)(3) organization, so your donations are fully tax deductible.

Announcing New NCDD Membership Category, New Members Page

As always, our NCDD team is working constantly to create even more ways to support our members, and we are pleased to announce a couple new things we’ve recently changed so that we can support you even more!

IMG_8204First, we have officially changed the former “Student” membership category to “Student/Young Professional.” The new membership type will extend the benefits of discounted annual NCDD membership dues to rising members of the D&D community who are no longer students, but who didn’t exactly start rolling in the dough right after finishing school — as well as new professionals who are just starting to make their way in the field.

We recognize that people of many ages consider themselves “young professionals” and that the word “young” is a pretty fluid term, so for the sake of clarity, people who are 30 years old or younger should feel free to join or renew as “Student/Young Professional” members. The fee for this membership type is only $30/year.

This change was informed by the great small-group conversations we had with the student & youth participants during our recent National Conference on Dialogue & Deliberation, and it is only the first change we intend to make to help the D&D field become more accessible to young people. Keep an eye out for announcements about new ways NCDD will be supporting young people in our field early next year!

IMG_7985Got an idea for what NCDD can do for new or young professionals in our field? Please leave us a suggestion or idea in the comments section! Also, if you notice your membership or some part of our site still uses the “Student” label rather than “Student/Young Professional,” please send a note about it to joy@ncdd.org.

Second, we’ve created a Newest Members Page on our website where you can learn about & connect with folks who’ve recently joined NCDD. We encourage you to check it out at www.ncdd.org/newest-members, and join us in extending a warm welcome to all our new members! And as always, be sure to visit www.ncdd.org/map to see a geographic map of all 2,200+ NCDD members, and use the directory at www.ncdd.org/directory to search the member roll. (And if you’re not yet a member, please join today!)

We have had such an exciting year here at NCDD, and as 2014 closes out, we are looking forward to making 2015 the best year yet for our field! We wish you all a happy and safe holiday season, and a happy new year!

CPD-students-signs

NCDD-CRS Meetings Being Planned Across the Country

One of the highlights of the recent National Conference on Dialogue & Deliberation was Grande Lum’s speech on the final day of the conference. Grande is director of the Department of Justice’s Community Relations Service, an extraordinary program that was established 50 years ago as part of the Civil Rights Act of 1964.

GrandeLumGivingSpeechKnown as “America’s Peacemaker,” the Community Relations Service (CRS) has worked with thousands of communities over the years, many of whom came together in crisis and emerged stronger and more unified as a result. CRS delivers four critically important services to communities facing intergroup conflict:  mediation of disputes, facilitation of dialogue, training, and consulting.

See our August 25th blog post at www.ncdd.org/16015 for more details on the vital work that Grande and CRS do.

At the end of his speech (which we’ll be posting soon), Grande committed to holding a meeting between NCDD members and CRS staff at each of CRS’s ten regional offices. Grande is excited to move forward on these meetings, and we have been working with CRS to make these meetings happen in January!

This is an exciting opportunity on many fronts. For one, you will have the opportunity to start a productive relationship with staff of an important government agency based in your area — people who really “get” the importance of process and know what it’s like in the trenches. (As a CRS staff member told me on the phone the other day, “we’re in the same tribe”!)

CRS’s Regional Directors are highly trained professional mediators, facilitators, trainers, and consultants who are experienced in bringing together communities in conflict to help them enhance their ability to independently prevent and resolve existing and future concerns. Regional Directors oversee the regional conflict resolution teams in the development of customized and proactive local solutions.

This is also exciting for the NCDD community as a collective. We often talk about how we can be more responsive during times of crisis that call for dialogue. Developing relationships and making ourselves available to CRS regional directors whose mission, in part, is rapid deployment during crises, can only strengthen our work and increase CRS’s capacity in the process. We also often lament the gap between dialogue and deliberation practice and government, and this addresses that concern as well.

GrandeLum-NextStepBubbleThe 10 regional offices are located in Boston, New York, Philadelphia, Atlanta, Chicago, Dallas, Kansas City, Denver, Los Angeles, and Seattle. Their four field offices, where we may also be holding joint events, are located in Miami, Detroit, Houston, and San Francisco. The regional and field offices increase the availability of CRS services to rural communities and aid in rapid deployment during crises.

We have been working with CRS to coordinate meetings at each of these cities in late January. All NCDD 2014 attendees and supporting members of NCDD whose dues are in good standing are welcome to attend. Please send an email to NCDD’s office manager, Joy Garman, at joy@ncdd.org, if you are interested in taking part.

The meetings will be part meet-and-greet between NCDDers and CRS staffers (including the Regional Directors), part discussions of promising practices for helping communities communicate more effectively, and part exploratory sessions about how we might align our efforts going forward.

We’re thrilled to say that our friends at CRS are open to your ideas about what you would like to see happen at these meetings. Use the comments here to share your thoughts on what you’d like to see on the agenda, and what would be most beneficial to you. CRS and NCDD will carefully consider your input when designing the meetings.

Graphic recording of Grande Lum's speech by the amazing Stephanie Brown.

Graphic recording of Grande Lum’s speech by the amazing Stephanie Brown.

“Vote” for A Better Democracy – Join NCDD TODAY!

XS Purple NCDD logoHappy Election Day, everyone!

As we come to the close of yet another contentious and at-times ugly election season, we are reminded again of the importance of the work that the NCDD community does. As reflected in our “Democracy for the Next Generation” theme for our recent national conference, we believe NCDD and the amazing innovators we represent are a part of the solution to the broken politics of our time. In helping people really communicate, bridging gaps and partisan differences, building better civic infrastructure, and engaging our communities, what we are all doing is working to build a better democracy.

SusanAndMartinSignsThat is why, as we recently announced, our NCDD annual membership rates are increasing tomorrow, Nov. 5th. We are committed to growing our work and its impact on the shape of our democracy’s future, and to support that growth, we will be relying on our amazing community for support.

So we are asking you on this Election Day to “vote” for NCDD and the better democracy we are building by joining or renewing as a member today. Your membership and continued support of NCDD is an investment in the growth of this work and of a new kind of politics, and we hope that you will decide to grow your investment today!

But if you act now and join or renew before midnight tonight, you can lock in the lower membership rates and access to all of our great NCDD benefits for two years instead of one! We want to let everyone take advantage of the old NCDD membership rates, but this is seriously your last chance, so you have to visit www.ncdd.org/join today.

We have not asked our members to pay higher membership rates since 2006, and we don’t take this change lightly. But we see this increase as our way of doubling down on building a more robust civic infrastructure and investing in the success of our wonderful D&D community.

Don’t put it off any longer! Join NCDD or renew/upgrade your membership today!

National Harwood Public Innovators Lab, Dec. 16-18

We highly encourage you to read the announcement below from our friends at The Harwood Institute, an NCDD organizational member. They are offering one of their great Public Innovators Lab trainings December 16th-18th, which NCDD members can get a 15% discount on. Be sure to check out the announcement below or learn more and register by clicking here.


HarwoodLogoNational Harwood Public Innovators Lab

December 16-18, 2014 in Alexandria, VA

Deepen Your Relationship with the Community

Communities across America are accelerating their change efforts with The Harwood Institute tools and methods shared in the Lab. It’s helping them engage people in new ways, generate new visibility and deepen their ability to lead change with community partners.

The Harwood Institute has a 25-year track record of success in helping individuals and communities accelerate their change efforts and achieve their strategic goals.

The Public Innovators Lab is open to all community leaders engaged in building a community’s capacity for change. It provides both the foundation of the Harwood approach coupled with a strong focus on concrete application. After the three-day training you will be able to:

  • Engage your community beyond the usual suspects to understand people’s shared aspirations.
  • Shift your relationship with the community through engagement – so that you aren’t simply seen as a customer service provider but are building will for people and groups to act together as partners.
  • Create or modify your strategies so they are aligned with your community’s capacity for change efforts – what we call a community’s “rhythms” or Stage of Community Life.
  • Assess the conditions that enable change in communities – what we call public capital – and learn how to build strategies to achieve your mission and create these conditions at the same time.

Cost: This 3-day course is $1,095.

Participants learn how they can use The Harwood Institute’s frameworks to start changing the way they and their organizations or community teams are doing their work, so that their efforts become more effectively rooted in the context of their communities. Having an orientation such that you use the community, not the conference room, as your reference point for the day-to-day and strategic decisions you make- we call this turning outward.

Learn more about the Public Innovators Lab and view the agenda at www.theharwoodinstitute.org/lab.

You can always learn more about the other great discounts available to NCDD members by visiting www.ncdd.org/discounts.

Workshop on Facilitation Under Fire from PCP, Nov. 11-12

We hope that NCDD members will take advantage of a great training on handling challenging moments in facilitating being offered from our partners with the Public Conversations Project. Also be sure to note that there is a 15% discount for dues-paying NCDD members, so make sure to learn more below and register before the Nov. 3rd deadline if you’re interested!


Public Conversations ProjectDid you attend the workshop at the NCDD 2014 conference on “Facilitating with Grace Under Fire” with Public Conversations Project’s Bob Stains and Maggie Herzig? And did you wish there could be more? As it turns out, Bob and Maggie are teaming up again in just a couple weeks for a two-day iteration of that workshop entitled “Facilitating With Purpose and Poise – Even When Things Get Hot.”

This workshop, which will take place just outside of Boston from November 11-12, will prepare facilitators for handling difficult moments while facilitating. In this workshop, you will:

  • Develop deeper awareness of the personal, social, and cultural attributes you bring to the facilitator role that may help or hinder you in “staying grounded” when working with people whose views, styles, or identities differ from yours
  • Take away core questions you can ask yourself that will help you see through the fog of confusion in difficult moments
  • Gain clarity about resources at your disposal when a clear response or direction is not obvious
  • Build skills through role-play for deciding when and how to address difficulties
  • Learn preventive strategies that can be employed before people are in the room together or in the opening phase of the meeting

The workshop at NCDD 2014 required us to bring in extra chairs, so as we thought of people who would be interested in our two-day workshop, of course NCDD came to mind first! You can find out more about the workshop here, and, if you’d like, you can register directly here.

We are asking people to register by November 3 to confirm their spot, but if you register with a friend, both of you will receive 20% off with our Bring A Friend rate.

If you have any questions, please don’t hesitate to email Katie Hyten, Program Manager at Public Conversations, at khyten@publicconversations.org.