Intersector Toolkit: Tools for Cross-Sector Collaboration

This 31-page Toolkit (2014) is the cornerstone of The Intersector Project’s work. It provides practical knowledge for practitioners in every sector to implement their own intersector initiatives. At The Intersector Project, we think of a toolkit as a resource that provides actionable guidance on how to solve a problem. Toolkits can be broad or narrow in focus, providing general guidance or sector-, industry-, or issue- specific guidance.

The Intersector Project_ToolkitIn a cross-sector context, toolkits assist practitioners in navigating the differences in languages, cultures, and work practices that exist across sectors, differences that can prove challenging to align when pursuing shared goals in a consensus-oriented environment. Our Toolkit is designed to be process-specific, rather than issue- or sector-specific because we believe there are common elements to all successful cross-sector collaborations and because we want to ensure that our Toolkit is accessible to practitioners working on a broad range of problems in varying types of collaborations.

Our Toolkit is composed of 17 tools organized into four stages of Diagnosis, Design, Implementation, and Assessment. It has been crafted as a flexible handbook that guides practitioners’ thinking on when and how to implement a specific tool, regardless of the practitioners’ sector affiliations. Each tool describes an action that practitioners can take together to help forge successful collaborations. These tools are not static. We encourage practitioners to select the tools that are most appropriate for their project stage and partnership structure, and to use them repeatedly at different stages when needed.

To date, this resource is informed by our library of case studies and correlating leadership interviews, literature reviews that address the theories and practices that characterize cross-sector collaboration, and in-depth analysis of similar guiding resources in the fields of collective impact, public-private partnerships, and other collaborative frameworks.

We consider this Toolkit a living document, which we are continually improving based on practitioner feedback. If you have suggestions on how to further enhance this resource, please share them with us at research[at]intersector[dot]com.

More about The Intersector ProjectThe Intersector Project
The Intersector Project is a New York-based 501(c)(3) non-profit organization that seeks to empower practitioners in the government, business, and non-profit sectors to collaborate to solve problems that cannot be solved by one sector alone. We provide free, publicly available resources for practitioners from every sector to implement collaborative solutions to complex problems. We take forward several years of research in collaborative governance done at the Center for Business and Government at Harvard’s Kennedy School and expand on that research to create practical, accessible resources for practitioners. Follow on Twitter @theintersector.

Resource Link: http://intersector.com/wp-content/uploads/2014/10/The-Intersector-Project-Toolkit.pdf

This resource was submitted by Neil Britto, the Executive Director at The Intersector Project via the Add-a-Resource form.

Free Flyer Templates from Everyday Democracy

Everyday Democracy has designed six highly useful, customizable flyer templates that can be used by anyone holding dialogue and deliberation events. The templates can be downloaded here.

The six flyer templates are for:

From Everyday Democracy…ED_flyers_template

No design skills? No budget for a graphic designer? No problem!

Use these templates to help you create beautiful flyers for your program

  • Easy to use – no design skills required
  • Compatible with any computer or tablet
  • Designed specifically for community programs
  • Six templates to choose from

Everyday DemocracyMore about Everyday Democracy
Everyday Democracy (formerly called the Study Circles Resource Center) is a project of The Paul J. Aicher Foundation, a private operating foundation dedicated to strengthening deliberative democracy and improving the quality of public life in the United States. Since our founding in 1989, we’ve worked with hundreds of communities across the United States on issues such as: racial equity, poverty reduction and economic development, education reform, early childhood development and building strong neighborhoods. We work with national, regional and state organizations in order to leverage our resources and to expand the reach and impact of civic engagement processes and tools.

We have learned that some of the key components to ensuring racially-equitable systemic change include building relationships, establishing a diverse coalition, having trained peer facilitators during dialogues, building on assets, and linking actions to individual, community, and policy change. We provide online tools and in-person trainings on organizing, racial equity, facilitation, communications, and action planning. We act as a catalyst and coach for communities, knowing that the people of each community are best suited to carry out and sustain the work that will make a difference.

The communities we serve are the focal point of our work. Our ultimate aim is to help create communities that value everyone’s voice and work for everyone, and to help create a strong national democracy that upholds these principles.

Follow on Twitter @EvDem.

Resource Link: http://everyday-democracy.org/resources/flyer-templates (Available for download here)

Healing the Heart of Democracy

In Healing the Heart of Democracy: The Courage to Create a Politics Worthy of the Human Spirit, Parker J. Palmer quickens our instinct to seek the common good, proposing practical ways to bridge our political divides. In this personal as well as political book, Palmer explores five “habits of the heart” that can be developed in everyday settings like families, neighborhoods, classrooms, congregations and workplaces to help restore a government “of the people, by the people, for the people”:

  1. Healing the Heart of DemocracyAn understanding that we are all in this together
  2. An appreciation of the value of “otherness”
  3. An ability to hold tension in life-giving ways
  4. A sense of personal voice and agency
  5. A capacity to create community

The paperback edition includes a detailed discussion guide with links to 40 brief online videos where the author talks about key issues in the book. You can download the discussion guide, the videos, tips for organizing a discussion group, and more at www.couragerenewal.org/democracyguide.

About the Author
Parker J. Palmer, founder and Senior Partner of the Center for Courage & Renewal, is a world-renowned writer, speaker and activist who focuses on issues in education, community, leadership, spirituality and social change. He has reached millions worldwide through his nine books, including Let Your Life Speak, The Courage to Teach, A Hidden Wholeness, and Healing the Heart of Democracy. Follow on Twitter @parkerjpalmer and on Facebook.

Healing the Heart of Democracy is available through Amazon or visit the book’s website.

Resource Link: http://lp.wileypub.com/healingtheheartofdemocracy

Community Heart & Soul Field Guide

The Community Heart & Soul™ Field GuideThe Community Heart & Soul™ Field Guide (2014) is the Orton Family Foundation’s guide to its tested and proven method of community planning and development. This step-by-step, four-phase method is designed to increase participation in local decision-making and empower residents of small towns and rural communities to shape the future of their communities in a way that upholds the unique character of each place.

Community Heart & Soul is based on wide and broad participation from as many residents as possible. Whether the focus is on comprehensive planning, economic development, downtown planning, or an outside-the-box vision and action plan, Community Heart & Soul aims to reach all residents of a town for the best results: results that pay benefits over the long haul.

The Community Heart & Soul Field Guide outlines a model Heart & Soul process. Each of the four phases is built around specific goals for learning, capacity building, and engagement. Together they lead to the overall project goals and outcomes.

The Field Guide shows you how to:

  • REACH all demographics in your community by bridging divides and overcoming hurdles
  • MOVE the conversation out of city hall and into NEIGHBORHOODS
  • ENGAGE and learn from all kinds of PEOPLE: youth to working parents to retirees
  • UNCOVER practical, broadly supported SOLUTIONS to local problems
  • Discover the POWER of storytelling to reveal what MATTERS MOST to residents
  • Identify community VALUES and use them to inform ACTIONS
  • Build strong CIVIC CULTURE to inform DECISIONS over the long haul

Find out what Heart & Soul can do for your town. Download the FREE guide.

About The Orton Family Foundation
The Orton Family Foundation’s mission is to empower people to shape the future of their communities by improving local decision-making, creating a shared sense of belonging, and ultimately strengthening the social, cultural, and economic vibrancy of each place.

Resource Link: http://fieldguide.orton.org

A Practical Guide to Collaborative Governance

A Practical Guide to Collaborative GovernanceThis 62-page step-by-step handbook from the Policy Consensus Institute walks readers through the stages of sponsoring,convening, organizing, and participating in a public policy collaborative process. Designed primarily for elected and appointed government officials and civic leaders, the guide also is useful for those who provide leaders with the staff assistance, facilitation services, and support they need to employ these approaches effectively.

The Practical Guide was developed and written by Chris Carlson, founding director of PCI and a leading authority on consensus building in the public sector.

The Practical Guide to Collaborative Governance will help equip more leaders – present and future, in the public, private, and civic sectors – with the information and tools they need to bring about better governance through the use of collaborative practices, with instructions on how to:

  • Understand the spectrum of collaborative processes
  • Identify when collaborative processes will work and when they won’t
  • Sponsor a collaborative process
  • Conduct an assessment
  • Choose and use a neutral forum and facilitator
  • Identify and work with a convener
  • Ensure legitimacy for the process through inclusive participation
  • Plan and organize the process
  • Develop ground rules to guide the process
  • Conduct problem-solving discussions and reach consensus agreements
  • Create Mechanisms for implementation and on-going collaboration

Excerpt: Understanding The Spectrum of Collaborative Governance Processes (58kb PDF)

Reviews

“PCI’s Practical Guide to Collaborative Governance is indeed practical. It is also succinct, thorough and wise. Municipal officials and other leaders will appreciate the careful outlines of steps and considerations. Especially important are the balanced assessments of what works when and how – and what doesn’t. This is an excellent resource for local leaders.”

Bill Barnes, National League of Cities

“PCI has provided yet another practical publication for legislators and other government officials. The chapter on ‘The Role of the Convener’ gives lawmakers clear examples and tips about how they can lead and promote collaborative problem solving in their communities. The helpful guidelines should greatly assist legislators who want to try on this important convener role.”

Bruce Feustel, National Council of State Legislators

“A Practical Guide to Collaborative Governance will undoubtedly prove to be an invaluable tool for anyone seeking to develop a consensus-based solution to a complex or contentious public issue. Whether the goal is conflict resolution or the development of sound public policy that all comers can support, users of theGuide will find helpful process-oriented suggestions based on the real-world experiences of those who have successfully employed collaborative governance techniques in a wide variety of circumstances. The Guide will help lawmakers and other elected officials fulfill their unique potential as “conveners” of collaborative initiatives designed to produce lasting policy results.”

Mike McCabe, Council of State Governments

Resource Link: www.policyconsensus.org/publications/practicalguide/collaborative_governance.html ($15)

Codigital

Codigital’s cloud-based tool is used by facilitators and conference organizers to engage communities and stakeholders in a simple, participant-driven process that generates ideas, insight, consensus and solutions to the issue under discussion. The tool is used in live face-to-face situations and also in 1-2 week online projects such as gaining input from attendees when planning a conference.

codigital_logoCodigital’s tool incorporates features that (i) enable people to cross-fertilize their ideas so as to benefit from the different perspectives of the group’s members, (ii) avoid individual bias, (iii) establish the collective view of the group, and (iv) generate a concise summary of the top ideas and themes in real time.

Codigital’s tool works with groups from 10+ to many thousands. This scalability, coupled with the tool’s concise pdf report generation, makes it an effective solution when seeking creative input from entire communities or large groups at conferences.

Codigital’s clients include state governments, municipalities, large and small corporations, and individual consultants such as facilitators and conference organizers.

Codigital offers educational and non-profit discounts, and entry-level price plans that make Codigital affordable for single projects or events. Codigital’s plans include consulting and training around when to use its tool and best practice, and also includes full project administration (self-serve is also available).

Codigital’s tool was originally developed to help break down the silos prevalent in many corporate environments, and thereby to enable more and better balanced input to be gathered in order to improve decision-making. The tool combines evolutionary principles and algorithms, and gamification, in a way that establishes the collective intelligence of diverse groups in an engaging manner.

NCDD carried out an experiment with Codigital’s tool in March 2014 when it asked its members: What would you like to see happen when our field comes together at NCDD 2014? You can read Sandy’s blog post about the project and see Codigital’s project report.

Resource Link: www.codigital.com

This resource was submitted by James Carr, co-founder of Codigital via the Add-a-Resource form. Please contact James (james@codigital.com or +1 303 884 1260) if you’d like to learn more about Codigital or arrange a webex demo.