Collaborative Communication Processes and Decision Making in Organizations

The 410-page text, Collaborative Communication Processes and Decision Making in Organizations, edited by Ephraim Nikoi (University of Wisconsin-Superior, USA) and Kwasi Boateng (University of Arkansas-Little Rock, USA), was published by IGI Global in August 2013.

Collab_Communications

Although organizational decision-making can be very complex, the understanding of technology applications is significant in not only determining the usefulness of virtual groups in organizations, but also in the designing of electronic collaborative activities.

In this work’s 16 chapters, international contributors present research and global case examples in organizational decision making and communication processes for enhancing the effectiveness of organizations and educational environments. Sections deal with themes concerning: e-collaboration tools, creating effective virtual teams, and collaboration and decision making in organizations. Some specific subjects addressed include: fostering social innovation through e-collaboration, promoting critical thinking in virtual teams, and mobile phone usage in organizational communication and decision making.

This title provides academics and management teams with current research in the field of virtual teams in organizations. It is an essential resource for instructors and students of organization and group communication, and institutions that have networks of offices and employees in multiple geographical locations.

About IGI Global
IGI Global is committed to publishing scholarly books, journals, cases, encyclopedias, handbooks of research and electronic resources of the highest quality that provide comprehensive insight into all aspects of information science, business science, medical information science and engineering science. As an internationally-recognized publisher, IGI Global seeks to facilitate the availability of academic excellence and disseminate innovative knowledge worldwide.

Resource Link: www.igi-global.com/book/collaborative-communication-processes-decision-making/75842

This resource was submitted by Ann Lupold, Promotions Coordinator at IGI Global via the Add-a-Resource form.

The Greatest History Lessons Are Those We Have Yet to Learn

The article written by Jessica DeBruin, The Greatest History Lessons Are Those We Have Yet to Learn, was published August 2015 on Everyday Democracy‘s site. DeBruin shares some of her history, how it shaped her identity, and explores how our identities play out in our conversations and realities. She emphasizes the importance genuinely listening and participating in conversations where we explore the intersections of our own privilege and oppression. Below is an excerpt from the article and read it in full on Everyday Democracy’s site here.

From the article… 

…There is a notion of being “all talk.” In truth, many actions must be taken to move us forward as a society. Humanity exists on the threads of a tapestry being woven, ever in motion. We may skip a stitch occasionally, or unravel bits of progress, but it is only through collaboration that we may continue. No one thread is more vital to the weaving. Likewise, there are many ways to take action. Some seek political recourse, some take to the streets, some create art, some tell stories, and we all talk.

In this arena I have found a useful application for the intersection of my privilege and my experience as a woman of color. At my core I am a storyteller, and that is just what I do. I can take all my experiences, all the confusion and micro-aggressions, and form them into something meaningful. Over the years I have seen subtle shifts in the attitudes of some of my white friends regarding race and, while I certainly do not take credit for the shift, I know that maintaining a relationship in which we talk about the hard stuff contributes to forming a habit of critical thinking.

I recall a conversation I had recently with a white, straight, cismale coworker of mine. In many ways he has what might be considered the trifecta of social privilege. And yet his nose crinkled in discomfort at the word. He quite earnestly expressed that he didn’t feel this had ever given him any undue advantage in life.

So we chatted about that.

I shared my perspective that privilege is not always about what is given to you, but often about what is not taken from you. Things like the ability to walk safely in public seem like something that should be a given in the United States in 2015, and yet a significant portion of the population does not take that privilege for granted.

When we finished our conversation he thanked me. He had never thought to see the world that way, frankly because he had never had to. As a queer, multi-ethnic woman I have no choice but to consider these things.

We both learned from each other: He left the conversation with insight into a different way of existing in the world. I left it with a better understanding of the ways in which our own privilege is truly a blind spot.

Conversations like these are vital to moving ideas forward.

In critically examining our place in the world and speaking truthfully about our experiences, we make small shifts to guide the direction of our broader cultural discourse. It starts with listening, really listening; the kind of listening that sends a prickle up your spine. Any democracy must be based first on our ability to listen, and then on the gumption to speak with honesty.

Yes, it will be uncomfortable. No individual is entirely privileged or oppressed, and learning your own privilege can be unnerving.

In school we learn that we earn what we have. The rags to riches mythology of extreme economic and social mobility has become a basic tenant of American society. Learning that hard work is not always enough for those who lack privilege can unsettle our sense of self. We want to believe that if and when we have good things it is because we have earned them. But this discomfort is productive if we can allow ourselves to sit with it. Indeed if we are not prepared to dismantle our assumptions about our place in the world, we have not truly learned our instrument.

Human beings possess one of the greatest privileges of all – the ability to intricately and meaningfully exchange ideas. This exchange of ideas has been essential to our advancement as a species. Through everyday conversations I have learned to appreciate the world from multiple perspectives, and I believe that has advanced me as an individual. It has helped me find the small actions I can take in my life to make this the kind of world I can be proud to be a part of.

The greatest history lessons I have ever learned are the testimony of so many remarkable individuals, each with their own set of experiences. The greatest history lessons are those I have yet to learn.

About Jessica DeBruin
Jessica is a writer and actress living in Los Angeles, dedicated to creating feminist, queer-inclusive art and media. Follow on Twitter: @JessicaLaVerdad

About Everyday Democracy
Everyday Democracy
Everyday Democracy (formerly called the Study Circles Resource Center) is a project of The Paul J. Aicher Foundation, a private operating foundation dedicated to strengthening deliberative democracy and improving the quality of public life in the United States. Since our founding in 1989, we’ve worked with hundreds of communities across the United States on issues such as: racial equity, poverty reduction and economic development, education reform, early childhood development and building strong neighborhoods. We work with national, regional and state organizations in order to leverage our resources and to expand the reach and impact of civic engagement processes and tools. Follow on Twitter: @EvDem

Resource Link: http://everyday-democracy.org/news/greatest-history-lessons-are-those-we-have-yet-learn

What’s Race Got to Do with It? (Video)

The 49-minute video, What’s Race Got to Do with It?, published by California Newsreel in 2006, shows the journey of a diverse group of 16 UC Berkeley students who participated in a semester-long intergroup dialogue program sponsored by University of California, Berkeley Ethnic Studies Department and Stiles Hall. The students were part of the class, “FACING YOU, FACING ME: Race, Class & Gender Among UCB Student Leaders”, led by David Stark and co-facilitator, Jerlena Griffin-Destaco. An online facilitator’s guide is available on PDF here.

Below is a six minute clip from the video:

More about the film…
This excerpt comes from the film’s site, whatsrace.org.

More than 40 years after the Civil Rights Movement, America faces the paradox of being a nation “with racism, but without racists,” as sociologist Eduardo Bonilla-Silva has put it. Racial inequality is harder to recognize in a world where it no longer announces itself with white-only signs. Meanwhile, the idea of “colorblindness” conveniently allows us to condemn prejudice and bigotry while ignoring how racism contributes to the vast disparities that persist right under our noses.

Not surprisingly, many of today’s students, born in the post-Civil Rights era, don’t seek out opportunities to engage in diversity programs and interracial dialogue. They feel they’ve heard it all before or wonder why we’re still talking about a problem that ended a long time ago. More often than not in these discussions, structural racism is ignored and multiculturalism gets confused with equality. Even many students of color don’t realize how underlying conditions impact opportunity.

Too few resources exist to help young people scrutinize their own assumptions, beliefs and attitudes about race – using language they understand, spoken by their peers. At a time when campuses are struggling to close achievement gaps, foster inclusion, and promote diversity – while equity initiatives across the country are under attack – we responded to the demand for a new tool that is up to date and speaks directly to students’ doubts and concerns in today’s post-Civil Rights world.

What’s Race Got to Do with It? chronicles the journey of a diverse group of students participating in a 15-week intergroup dialogue program at U.C. Berkeley. As the students share personal stories, debate hot topics, and confront one another about the role race plays in their lives, they make discoveries about their preconceived ideas and assumptions, and in so doing, help us begin to disentangle our own.  The film goes beyond identity politics, celebratory history and guilt trips to help viewers “see through” achievement myths and create a safe space for open, honest exchange, particularly within educational environments.

In some ways, What’s Race Got to Do with It? is a “sequel” to our earlier release Skin Deep, because it highlights an interracial dialogue and provides a window into the different attitudes and assumptions that young people hold about race and equality.However, it goes further by highlighting the unique challenges and obstacles that students from disadvantaged backgrounds face compared to their peers (e.g., isolation, discomfort, underrepresentation, lack of encouragement and support, financial and emotional stress, societal disparities) and helping us understand the structural and institutional conditions underlying those difficulties.

In addition, the film focuses not just on what’s being said but also what’s not being discussed openly – the underlying fears, frustration, ignorance and confusion that render unproductive so many of our conversations about racism. The film spotlights the stories young people use to rationalize (to themselves and others) the persistence of racial disparities as well as the rhetorical strategies and often-loaded language they employ to evade, resist or deflect ideas that are unsettling. And it reveals just how different our experiences and perceptions can be of the world we ostensibly share – how something that is painfully obvious to one person can be invisible to another.

What’s Race Got to Do with It? does not attempt to replicate the experience of the class nor does it supply easy answers or address the concerns of every group. What it does provide is a starting point for a deeper, more productive level of conversation – one grounded in real-life issues and experiences. Whether one agrees or disagrees with the students on screen, their stories help get the “high stakes” topics out on the table, in a manner accessible to individuals who have never thought much about race as well as long-time activists. Perhaps most importantly, the film challenges each of us to reflect on existing disparities and the responsibility we all share – individually and institutionally – to create more equitable conditions for everyone.

For more information about the UC Berkeley class or to learn how to start your own intergroup dialogue program, contact David Stark at 510-841-6010 or info[at]stileshall[dot]org.

Resource Link: www.whatsrace.org/pages/film.htm

Leadership Compass Activity

This five-page activity from Everyday Democracy titled, Leadership Compass Activity, was published January 2015 and helps to determine the leadership styles of participants within an action group.ED_LeadershipCompass The activity is meant to be done with an organizing or action group on its first or second meeting.

The group individually answers 27 questions to determine whether their leadership style is that of a: Nurturer, Teacher, Mobilizer, or Visionary. After finding out your personal leadership style, the group breaks into smaller groups to discuss positive aspects of their leadership style. The group then comes back together to discuss how to balance the group’s leadership style variety and how to work with challenges that may arise. The activity is available for free download on Everyday Democracy’s site here.

From Everyday Democracy

This is a team building activity for an organizing coalition or action teams to use during their first or second meeting.

Teamwork begins with self-awareness and awareness of other people’s leadership styles. We can’t be good at everything so we need to bring together people with different styles and talents. This worksheet will help you and your team figure out how you can work collaboratively across leadership styles

About Everyday Democracy
Everyday Democracy
Everyday Democracy (formerly called the Study Circles Resource Center) is a project of The Paul J. Aicher Foundation, a private operating foundation dedicated to strengthening deliberative democracy and improving the quality of public life in the United States. Since our founding in 1989, we’ve worked with hundreds of communities across the United States on issues such as: racial equity, poverty reduction and economic development, education reform, early childhood development and building strong neighborhoods. We work with national, regional and state organizations in order to leverage our resources and to expand the reach and impact of civic engagement processes and tools.

We have learned that some of the key components to ensuring racially-equitable systemic change include building relationships, establishing a diverse coalition, having trained peer facilitators during dialogues, building on assets, and linking actions to individual, community, and policy change. We provide online tools and in-person trainings on organizing, racial equity, facilitation, communications, and action planning. We act as a catalyst and coach for communities, knowing that the people of each community are best suited to carry out and sustain the work that will make a difference. The communities we serve are the focal point of our work. Our ultimate aim is to help create communities that value everyone’s voice and work for everyone, and to help create a strong national democracy that upholds these principles.

Follow on Twitter: @EvDem

Resource Link: http://everyday-democracy.org/resources/leadership-compass-activity