Webinar on Libraries & Civic Engagement, Nov. 5th

Mark your calendars and be sure to join our partners at the National Issues Forums Institute and the American Library Association for their upcoming webinar on Tuesday, November 5th, from 4-5pm Eastern Time.  You can read more about the webinar below, or find the original NIF blog post by clicking here.

Guides for Community Discussions:
National Issues Forums (NIF) and Others

Webinar

Register now

Tuesday, November 5th, 2013
4:00-5:00 p.m. EDT; 3:00 – 4:00 pm CDT; 1:00 – 2:00 PDT

Please join us for this one-hour webinar about issue books, videos, and other guides available to help librarians bring their communities together to talk in productive, civil, and interesting ways. A growing and diverse array of nonpartisan, non-agenda-driven materials about important public issues are available from the National Issues Forum Institute and other sources.

Presenters for this webinar include: Patty Dineen from the National Issues Forum Institute, and Carolyn Caywood, and Nancy Kranich, both from ALA’s Center for Civic Life. They will review and show examples of available materials; describe how these guides can support engaging library programs; and give examples of how librarians have used them in their communities. Time will be available at the end of the webinar for Q&A as well as Suggestions/Stories.

This webinar is the fifth in a civic engagement series produced by Programming Librarian and is sponsored by the ALA Center for Civic Life.  Check out Webinars 1-4 by clicking here.

Don’t forget to register today for the call by visiting the following URL: www.programminglibrarian.org/online-learning/guides-for-community-discussions-nif.html.

NEW IAP2 Training Event in 2014, presented by The League of Extraordinary Trainers

If you work in communications, public relations, public affairs, planning, public outreach and understanding, community development, advocacy, or lobbying, this training will help you to increase your skills and to be of even greater value to your employer.

LeagueOfExtraordinaryTrainers-logoThis is your chance to join the many thousands of practitioners worldwide who have completed the International Association for Public Participation (IAP2) certificate training.

Emotion, Outrage and Public Participation (EOP2): Moving from Rage to Reason (2 days)
January 9-10, 2014 in Chicago, Illinois

Please check their site at www.extraordinarytrainers.com/schedules periodically as they are working to confirm additional 2014 event locations in Tempe, Kansas City, Nashville, Austin and Boston.

LET offers Early Bird Registration Discounts. Dues-paying NCDD members receive a 10% discount on all trainings — and a 20% discount if you register by the Early Bird Deadline. Email them directly to take advantage of your NCDD member discount, at info@extraordinarytrainers.com.

Advanced Stakeholder Workshop from Vivien Twyford

This post was submitted by Cassie Hemphill via our Submit-to-Blog Form. Do you have field news you want to share with the rest of us? Just click here to submit your news post for the NCDD Blog!

First time in the US! Join us in Missoula, MT, November 7 and 8 for Twyfords‘ “Collaborating in Complex Times: Advanced Stakeholder Engagement.”

Register at www.collaboratingincomplextimes-estw.eventbrite.com.

Go beyond traditional models of engagement. Explore ways to engage multiple stakeholders with different perspectives and strong interests in co-creating enduring solutions to complex dilemmas. Learn new strategies to avoid or manage potential challenges and risks to your projects. Topics include:

  • Collaborative leadership
  • “Wicked problems”
  • Complexity theory
  • Cynefin framework
  • The paradox of power
  • The appreciative approach to positive change
  • How collaboration creates cohesion and alleviates fragmentation
  • The Collaborative Governance framework
  • Presenting a business case for collaboration
  • Collaboration skills

Register before October 11 for best rate.

Co-sponsored by the IAP2 Intermountain Chapter; University of Montana College of Forestry and Conservation, Bolle Center for Forests and People; and Montana Communications.

Register for the Global Challenges Institute TODAY

We just heard about a great opportunity to participate in the American Democracy Project’s 2013 Global Challenges Institute on the National Issues Forum Institute’s news feed, and the deadline to register is fast approaching. (Please note: the NIF post lists the deadline as today, Friday Oct. 4th, but the conference website lists Oct. 9th. Either way, register ASAP!).

The two-day gathering focuses on the challenge of educating globally competent citizens, and is especially focused on those working in higher ed.  You can read more about the gathering in below or check out the original NIF post by clicking here.


The American Democracy Project is pleased to announce that registration is now open
for the 2013 Global Challenges Institute, but it won’t be for long.

REGISTER TODAY

Friday & Saturday, November 8 – 9, 2013
Global Challenges Institute
Washington, D.C.

DEADLINE TO REGISTER: October 4, 2013

This two-day institute introduces participants to numerous tools for educating globally competent citizens. Global Engagement Scholars (faculty members) from 11 AASCU campuses describe how they have built courses and curricula around the Center for Strategic and International Studies’ 7 Revolutions Framework (population, resources, technology, information, economic integration, conflict/security and governance). Institute leaders demonstrate the teaching materials and resources they have found most valuable in the courses they teach (including introductory, first-year, discipline-based and honors courses) and guide participants in anticipating how these same tools could be used effectively on their home campuses.

To register, visit http://aascu.org/meetings/globalchallenges13 by October 4, 2013.

For more information about this year’s speakers, click on their names below:

• Mike Jeffress with the National Intelligence Council
• David H. Grinspoon, the current curator of Astrobiology at the Denver Museum of Nature and Science

To learn more about the Global Challenges, visit the following website: www.aascuglobalchallenges.org.

International public engagement news & domestic learning opportunities

This post was submitted by Rosa Zubizarreta of DiaPraxis via our Submit-to-Blog Form. Do you have field news you want to share with the rest of us? Just click here to submit your news post for the NCDD Blog!

Hi all! I’ve begun translating some articles from the news media in Austria about their growing public participation efforts. This first article is called “Developing Self-Efficacy” by Selbst Wirksam Werden and was published in Biorama, an Austrian online magazine on sustainability. The English version can be found here, and here is an excerpt:

2013 has been officially declared the “European Year of Citizen.” Twenty years after the introduction of EU citizenship, the focus of this year is the achievements of the people themselves and their own aspirations for their future. In the course of this European Year, events are being held to explain to citizens how they can use their EU rights directly and what measures and programs exist. There are also conversations with citizens throughout the European Union, on their views about what the European Union should look like in the future and what reforms are needed to obtain improvements in their daily lives.

The article goes on to describe the public participation efforts taking place in Vorarlberg, Austria, where there have been more than 20 successful “Bürger-Räte” (Citizen’s Councils) held since 2006, using the Wisdom Council model developed by Jim and Jean Rough. They describe the model as follows:

Twelve people from a county, a city or a region are selected at random to spend 1-2 days exploring an issue in a rather open manner. To this end, the facilitation method ‘Dynamic Facilitation’ is used, which allows an associative and creative approach to discovering new possibilities for action. A specially- trained facilitator helps participants uncover what it is they want and how they can creatively develop collaborative solutions to seemingly unsolvable problems. At the same time, the process generates a dialogue marked by a high degree of listening.

For anyone interested in learning more about the practice of Dynamic Facilitation, also known as the Choice-Creating process, I will be offering two upcoming workshops this Fall. One in is Burlington, Vermont, from November 7 – 9, and another one will be in Voluntown, Connecticut, from November 14 – 16. For more info on the trainings, please visit www.diapraxis.com.

Catalyst Awards Update at IAP2 Conference Next Week

Catalyst AwardsAttendees of the IAP2 national conference being held in Salt Lake City, UT next week will have the opportunity to learn more about the progress of both NCDD 2012 Catalyst Award projects.  Project representatives, John Spady (National Dialogue Network) and Tim Bonnemann (Real Dialogues), will be hosting the session “Bridge Building and Other Civic Infrastructures — Status of NCDD Catalyst Award Efforts” on Monday from 1:30pm to 3:00pm. Below is the session summary.

Presenters will describe their independent and collaborative efforts since receiving grants from the National Coalition for Dialogue and Deliberation at the beginning of 2013. Tim Bonnemann will present the “Real Dialogues” project, an experiment in using Google Hangouts to create mass media content for promoting public engagement opportunities to the general public. John Spady will use materials developed for a national audience and lead participants through face to face conversations on the broad topic of “Poverty/Wealth in America.” At the end of the conversations participants will answer the current national survey. If time permits, feedback collected during the session will be analyzed and reported back to the group so they can experience the next phase of the national project: public analysis.

The National Dialogue Network project officially launched this week, sharing news of its program and offering a Conversation Kit for participants. Learn how to get involved here, www.nationaldialoguenetwork.org/get-involved.  Tim Bonnemann will be sharing a Real Dialogues status report at the IAP2 event, and we’ll have additional updates on the NCDD news blog soon.

The IAP2 conference is being held next week, from September 22-24 in Salt Lake City at the Radisson Downtown.  You can learn more at the event’s website,  www.iap2usa.org/conference.

An opportunity like no other – the Great March for Climate Action

This message and call to action was submitted by Tom Atlee of the Co-Intelligence Institute via our Submit-to-Blog Form. Do you have field news you want to share with the rest of us? Just click here to submit your news post for the NCDD Blog!


Summary: In March 2014, the giant 8-month cross-country Great March for Climate Action will be launched. I believe it has truly profound potential for personal and social change, and is worthy of our support and participation. Dialogue and deliberation practitioners, in particular, can make a significant difference.

Dear friends,

If all goes as planned, almost six months from now – in March 2014 – one thousand people will depart Santa Monica, California, on a cross-country Great March for Climate Action. It will take them eight months – walking about 15 miles a day – to reach Washington, D.C. They will speak in hundreds of communities and venues along the way and be joined by locals for days or weeks. Once they arrive in D.C., they will swarm-lobby their representatives. Equally importantly, the lives of every participant will be profoundly changed and their roles in the world will evolve in ways they (and we) can barely imagine before this adventure begins. Above all, I believe they will co-create new, far more effective forms of social change.

I want to see that happen. I want this march to succeed in boosting climate activism to an entirely new level. I want it to produce hundreds of more savvy activists and hot collaborations. And I want you to consider joining it, to think about it seriously, as I find myself doing. It is worthy of the participation and/or support of every one of us.

Why do I feel so strongly about this?

The first reason is that climate change is, as the organizers note, not an issue, but a crisis – a Very Big Crisis, with many side effects and repercussions. Along with peak oil and other resource limitations – and the wars, corruption, and social and economic disruption those limits could generate – the climate crisis may be the defining fact of life for people living through the coming decades. The time for addressing all this was yesterday, and now it is today. The longer we wait, the messier it will get. The earlier we take creative action on it, the more profound and positive the transformational impact of our efforts can be. And, as my friend John Abbe (who became Marcher #22) said, “The time to act is now before it is more too late than it already is.”

The second reason I feel strongly is that 27 years ago I spent 9 of the most intense and transformational months of my life on the 400-person LA-DC Great Peace March. As I describe in the Prologue to The Tao of Democracy, that experience gave rise to the vision of possibility that became my life’s work on co-intelligence, wise democracy, and our collective capacity to effectively self-organize our communities and societies. This leads me to believe that the potential impact of such a mobile activist community will be at least as big from the exciting things that happen in and among the marchers, themselves, as from the marchers’ engagements with the places they pass through.

Mobile Activism

Early during my life on the Great Peace March, I wrote an article entitled “Mobile Peace Activism”. I explored the interesting ways that peace marches, bike-a-thons, cruises, and caravans get attention and build community. I’ll share here some of what I wrote 27 years ago exploring the question of why someone would go to all the trouble to organize or join a complicated cross country march instead of engaging in traditional action right at home?

“Novelty plays a role in this. Travelling out-of-towners bring new life and flavor with them — the spirit of other places and a sense of connection to those other places. Stationary people seem fascinated with why mobile people are doing what they are doing….

“It is easy to get into ideological, psychological, spiritual, emotional, organizational or tactical ruts when you are always confronting a desk or a book [or a screen!] or the same faces at every meeting. There’s something about moving to another place each day or week that rubs off on your whole way of thinking and feeling. Perhaps a certain responsiveness or fluidity can develop, making it easier to break out of fixed conditions, to think in new ways…

“Many of us long for a way to transform ourselves while we transform society, to enjoy life while we are saving it from destruction. Mobile activism tends to have transformative and recreational effects on the participants while at the same time achieving external objectives.

“Most mobile activities demand a high level of cooperative living just to keep moving down the road. This stimulates the formation of tightly-knit mobile communities with strong feelings of being ‘family.’ This is both a backdrop to activism and an actively-created part of it, a laboratory for building effective, loving, non-violent lifestyles. And mobile activists, in their trips from town to town, can weave together a greater sense of community among the local activists with whom they work.”

Perhaps most significantly, when hundreds of climate activists walk down the road together every day and live in tents beside each other every night, they talk. Among the things they will talk about are climate change, activism, strategies, deeper causes, long term nuanced consequences, how their grandchildren will live, and what really needs to be done about all that. Their diverse perspectives and information will churn together in a thousand combinations and novel configurations. The march will be a hothouse of new ways of thinking, feeling, and taking action. We could even say that it will be “the other greenhouse effect” – a hundredfold concentration and enrichment of the energy, thinking, and conversations we already engage in together for a few hours or days at a time.

Carrying on such intensified interaction for eight months cannot help but generate breakthrough initiatives and collaborations, transformed lives and lifestyles, new directions for the whole climate movement and every other movement. That’s what happened to me on the Great Peace March. My life changed totally and my work on co-intelligence was born. As I noted in my “Mobile Peace Activism” article, some of the most profound effects of mobile activism are “the effects that all those activists create once they leave the mobile activity and return home or involve themselves in other forms of activism.”

During the last decade I have often wondered if and when there would be a resurgence of mobile activism — of people taking the road instead of taking to the streets. I see it happening now, with this climate action march being perhaps the most ambitious initiative among many others.

Disturbances Transformed by Dialogue

Ironically, the most important thing that happened on the 1986 Great Peace March was that it fell apart two weeks after it began. The founding organization, ProPeace, went bankrupt and told us all to go home. 800 of us did. 400 of us didn’t. Instead of going home the remaining 400 of us talked… and the March was reborn in the middle of the Mojave Desert as a self-organized mobile community that generated its own collective intelligence and collaborative functioning woven out of complex voluntary leaderful activity with nobody in charge. It was held together by purposeful determination and rudimentary but dedicated conversational processes, most especially “talking circles” (which I prefer to call “listening circles”).

Many of my readers and subscribers are practitioners of leading edge processes like Sacred Circles, Open Space, World Cafe, Appreciative Inquiry, Future Search, Dynamic Facilitation, and dozens more. The Great March for Climate Action may not fall apart like the Great Peace March, but it will surely be filled with powerful, smart, assertive, value-driven people – exactly the kind of people who can make or break a giant collaborative enterprise, who can get in each other’s way or together generate highly functional activities, breakthrough insights, and innovative projects that change the world. This polarization of good and bad possibilities will become even more intense in the potent greenhouse of living and walking together day after day after day.

Perhaps the most significant factor in whether the best or worst occurs on this march is how much opportunity the marchers have for high quality conversations designed to support the emergence of breakthroughs, healing, effectiveness, and joy. That’s why I hope that dozens of practitioners who read this essay will join this march. Together they can convene and facilitate conversations that will vastly improve the march’s capacity to govern itself effectively, resolve its internal conflicts wisely, vibrantly engage the communities through which the march passes, and ensure the march positively affects the issue that may well impact more people and more issues – from water to democracy, from justice to war – more profoundly than anything else in this century.

That’s why I invite you – I urge you – to seriously consider what role you could play in support – or as part – of this remarkable effort. Depending on how we each engage with this opportunity, it could make all the difference in the world.  Find out more about how to get involved at www.climatemarch.org.

Blessings on the Journey we are all on together.

Coheartedly,
Tom

Take advantage of your 25% NCDD discount with the Future Search Network!

This post was submitted by Jennifer Neumer of the Future Search Network via our Submit-to-Blog Form. Do you have field news you want to share with the rest of us? Just click here to submit your news post for the NCDD Blog!


Please join us this December 9 – 11, 2013 for the Future Search Training Workshop with Sandra Janoff. Save 25% off with your NCDD discount! We offer non-profit discounts as well!

Managing a Future Search – A Learning Workshop (MFS) is for facilitators, leaders, students and managers who want to learn how applying Future Search principles enables a community, company or organization to transform its capability for action. Participants will acquire the tools needed to organize and manage Future Search conferences with integrity in any sector or culture.

Future Search Workshop participants will learn:

  • How to manage a meeting in which the target of change is a whole system’s capability for action now and in the future.
  • Key issues in matching conference task and stakeholders.
  • A theory and practice of facilitating large, diverse groups.
  • How to keep critical choices in the hands of participants.
  • How freeing yourself from diagnosing and fixing enables diverse groups to come together faster.
  • Basic principles and techniques that can be used to design many other meetings.

Register here or find out more here.

Managing a Future Search – A Learning Workshop (MFS) is for facilitators, leaders, students and managers who want to learn how applying Future Search principles enables a community, company or organization to transform its capability for action. Participants will acquire the tools needed to organize and manage Future Search conferences with integrity in any sector or culture.

Date: December 9 – 11, 2013

Fee: $1690.  (SAVE 25% when you mention this special NCDD offer! Ask about all nonprofit, student and group discounts as well!)

Location: At the Crowne Plaza Philadelphia West in Philadelphia, PA, USA.

For more info, you can contact Jennifer at 215-951-0328, 800-951-6333, or email her at fsn@futuresearch.net.

Want to get a better sense of what a Future Search looks like?  Click here too see just one example of Future Search being used around the world at a Youth Future Search in Ireland.

Future Search Network co-sponsored, and Sandra Janoff facilitated, a G8 Youth Summit in Northern Ireland in May, 2013. It was held in Enniskillen, County Fermanagh in the same location and one month prior to the G8 Summit where President Obama and the other 7 world leaders met. 110 young people from across the country created a shared agenda. The youth voice, with their dreams for the future, was brought into the G8 Summit the following month. Their report was translated into each of the 7 languages.

Registration: www.futuresearch.net/frms/workshop/signup1.cfm

More info:  www.futuresearch.net/method/workshops/descriptions-50748.cfm

Gathering photos of public meetings for Legal Frameworks project

NCDD is working with the Deliberative Democracy Consortium and National Civic League to “crowdsource” some great photos of public meetings.  What photos do you have that you feel depict what “bad” public meetings look like?  And do you have favorite photos that show what “good” public meetings can look like?

Send in your photos this week via email, to NCDD’s Creative Director Andy Fluke (andy@ncdd.org). Send in the highest-quality versions you have, and include a by-line (photographer name, where taken, etc.) and verifies that this is your photo to use/share.  We’ll ask more questions if we need them, and we’ll check with you before using the photos in print.

Your photo may be chosen to help promote an important project we want to bring your attention to. For the past year, Matt Leighninger (director of the Deliberative Democracy Consortium) has been spearheading a Working Group on Legal Frameworks for Public Participation with representatives of the American Bar Association, International Municipal Lawyers Association, NCDD, National Civic League, National League of Cities, and International City/County Management Association, as well as leading practitioners and scholars of public participation.

The group has developed several new tools, including a model local ordinance and model amendment to state legislation, in order to help create a more supportive, productive, and equitable environment for public participation. These open source documents will soon be released as a publication of the National Civic League (where your photo could be featured!).

Why develop new legal frameworks for public participation?

Most people dislike official public meetings. This is true for both the public officials who preside over them and the citizens who attend them. Over the last two decades, a wide range of participatory meeting formats and dynamic online tools have emerged – so why do we continue conducting public business in such an outdated fashion?

There are a number of reasons, but one is the legal framework that governs public participation.

Most of these laws and ordinances are over thirty years old; they do not match the expectations and capacities of citizens today, they pre-date the Internet, and they do not reflect the lessons learned in the last two decades about how citizens and governments can work together.

We’re looking for photos from the field to help us illustrate the need for better laws to support better public meetings.  We also welcome your anecdotes and examples that help bolster the need for more a supportive legal framework for public participation.  How have existing laws made it harder for high-quality engagement to take place in your community?  How have you worked around those laws to make sure citizens can be informed by each other and heard by public officials?  Have you help upgrade your city’s legal framework already?  Please send your responses to Andy so he can collect them for the team.

If you want to continue this discussion face-to-face, please join us at the Brookings Institution on October 12 from 9:30 to 11:30 am for “Making Public Participation Legal Again,” a session that will launch the model ordinance and the NCL publication.  Brookings is located at 1775 Massachusetts Ave. NW, Washington, DC.

Next Coffee Hour Call is at 8pm this Thursday

Last week’s coffee hour was great, with just a handful of people we compiled a great list of resources and notes (these useful notes are also pasted below).

Whether or not you have participated in past coffee hour calls, your feedback on improving the design is welcome through this survey.  If you are interested in participating on this week’s call, please add your name to the collaborative notes page for the September 19th call.

When: 8pm EST (new time) on Thursday, September 19, 2013

Dial-in number: 1-213-342-3000 Access code: 444839 (hasn’t changed since week 2)

Agenda:

5 min - Small talk as we wait for everyone to join the call.

5 min- Very brief intros (Name, organization, and location in one sentence.  The question/topic that you’d like to discuss on the call in one sentence, if any.)

50 min- Free form discussion.  I’ll provide very light facilitation to periodically bring up the questions that the group raised at the beginning of the call.  If there are late-comers, I’ll ask them to introduce themselves when the conversation comes to a natural break.


NOTES FROM SEPTEMBER 12 COFFEE HOUR (link)

Question: What form could an international online dialog event take in the future if it was at sufficient scale to affect the international political conversation about a situation like the present one in Syria?  I recognize that the moment for something like this has passed, now that the world is primarily talking about diplomacy and non-military options, thankfully. (Lucas Cioffi)

  • Answer: Perhaps these are some elements of a solution here: It would have to be large enough so that everyday citizens from various countries thought that the outcome is representative of their views.  It would have to have multiple ways for people to participate, because people are busy and are available at different times of the day; some people are very passionate about particular issues, so they might have lots of time to participate, however people with limited time should still be able to participate in a meaningful way– i.e. it shouldn’t be a “tyranny of the minority that has lots of time on their hands”. (Lucas Cioffi).
    • There are several online tools also working on other ways to mitigate the “tyranny of the minority that has lots of time on their hands”  (Bentley)
  • Answer: What about forming a community of interest that allows for sharing of data, questions, criteria for making decisions at data.gov? Communities of interest can be critical to the solution, and Data.gov is a great example of how these communities of interest are collaborating.  This helps get past they cynicism that people may have about government-initiated dialogue events.  Existing communities of interest generally have momentum and legitimacy.  Exploring the interrelationships between multiple communities is essential to solving inter-disciplinary problems.  (Sarah)
  • Answer: Look at what the World Bank did in getting a discussion started about poverty: http://blogs.worldbank.org/category/tags/poverty (perhaps this is a better link: https://strikingpoverty.worldbank.org/ which was shared by NCDD member Tiago Peixoto who organized this at the World Bank)  How to get one started about peace and security that is hosted by an entity also keyed into the formal decisionmaking process?
  • Answer: The online space should allow for digressions into many sub topics as necessary. One of the challenges is that issues like this are very complex and currently even threaded discussions get confusing after several levels and multiple threads can be on the same topic. This challenge is currently being tackled in several experimental online tools. (Bentley)
  • Comment: Having large numbers of people on an online tool quickly seems to get out of hand (i.e. newspaper comments).  Large numbers of people do need to participate for credibility/legitimacy but that brings up the problem of structure needed for better participation.  (Bentley)
  • Comment: Integration of in-person and online is necessary, because if something was filmed either live or recorded, it would seem much more “real” and can make it into mainstream TV news.  (Lucas)
  • Comment: Need the analogy of a mute button for online dialogue for moderating the discussion.  Also, http://join.me is a great tool for screen sharing with a free option.  The easier the platform, the better the participation.  (Steve)
  • Follow-up question: What organization(s) could host something like this?  How can Americans hear about something like this and believe that it is worth their time? (Lucas)
    • Answer: There needs to be a way for people to find out about public participation opportunities in general– in addition to this large-scale use case.  Once the data for public notices is made available by local governments (coming soon, it seems) then the app ecosystem can take over and app developers can take the initiative and create apps to notify citizens.  (Steve)
    • Answer: It helps if the government says officially “we want to hear from you” or if there is a process for taking the outcomes through an official channel for action in government.  That’s what I’ve noticed at the state and local level in MA.  Skepticism of the public is high, so it’s a barrier to overcome– people may not think that the process is worthwhile. (Courtney)
    • Answer: It can’t seem like a pre-determined outcome; there has to be an expectation that the conversations are open to new ideas.  (Steve)
    • The Manor Labs model which used Spigit was great both at allowing the public to raise issues and at informing the public of what others thought and fiscal or other data driven realities.  So a model with both dialogue, ways of weighting issues an concerns, and moving certain input on for public decision, or returning it to the public with an explanation of why it wasn’t advancing (by posted video after deliberations by dept heads) is a model that might be adaptable.
    • Some system of identifying an issue/question with the corresponding level on the IAP2 Spectrum of Public Participation would be one way of letting the public know the type of dialogue they were in.

Question: What are some of the alternatives to “town hall” meetings that are being effectively used to engage citizens in conjunction with more formal government decisionmaking processes? (Sarah Read)

  • Answer: Here’s an answer about what doesn’t work… Telephone townhalls (link to a Google search on the topic) seems to be a weak substitution for the in-person event for a few reasons: 1) they are quite expensive– around $3000 for a 90 minute call to auto-dial perhaps 10,000 residents of an area 2) they do not allow for dialogue; they are very similar to press conferences where residents get to ask the questions, however there’s a statistically low chance that any one individual would have an opportunity to get their question asked and 3) the format takes the form of leader at a podium rather than participants around small group tables having a discussion, however if MaestroConference was used, an organizer/facilitator can have a much more dialogic & participatory event.  (Lucas Cioffi)
  • Yet that is a format many seem comfortable with and suspicious of actual dialogue: http://www.deliberative-democracy.net/index.php?option=com_content&view=article&id=176:bridging-the-gap-between-public-officials-and-the-public&catid=47:contributions&Itemid=89  And that is a question – how to help elected officials become more comfortable with more productive dialogue models
  • Answer: I’ve seen some different formats used at the state and local level for public officials to engage the public around a project for which they need public input or engagement. Usually these meetings are heavily facilitated (by a third party) and the officials make it clear from the start the purpose of the meeting and what they will do with public input. Or, they take a different direction and allow for the public to primarily engage with one another, with the public officials present and listening. (Courtney)
  • I agree that facilitation, pre-planning, and a clear link to what comes next (even if its more dialogue) all help dialogue!

Question: What is the difference between buy-in and ownership? (David Plouffe) Clarification (Lucas Cioffi): what is the context for this question– are we talking about ownership of a solution that comes out of a dialogue event?

  • Answer: One can buy-in without owning, right? For instance, members of a working group can buy-in to a decided action/next step, but they don’t have to own it – perhaps there is a convenor who owns it (Courtney)
  • Answer: Buy-in can be translated as showing up with some belief that the process will make a difference; ownership means being willing to be responsible for keeping it productive, following through in some way, and showing up again
  • Answer: Buy in can mean will allow the result. Ownership implies a co-creator in the results.

Question: What are some effective ways to handle an unruly participant at a town hall meeting? (Lucas Cioffi)

  • Answer: A lot of this comes down to how the meeting is structured, and how the process and ground rules are outlined at the outset of the meeting. If participants are provided the ground rules and explained the process outright, then those who are not acting in accordance with the rules/process can be reminded of that and there is a bit of pressure from the group (If we can abide, you can abide). There are tools too that can help – taking comments in multiple formats, to allow for more collection of input (e.g. written and spoken input), or focusing the meeting on dialogue in smaller groups, rather than in the larger setting (where there is usually more observed posturing). I took part in a public meeting where following a presentation from state agency staff, the public was invited into small group dialogues to raise questions, concerns, and exchange information that would be shared with the agency. Agency staff also roamed the room and listened in, were available to answer questions. Following, at the request of some members of the public, a more traditional “listening” session was held, where members of the public had two minutes at the microphone. Many people left at that point, because they felt they had been heard. That also quieted the more disruptive people, who no longer had the audience they wanted. (Courtney)
  • Answer: Structuring the participation as small-group discussion rather than audience vs. podium increases peer-to-peer pressure for civil behavior by creating a sense that the space is shared and by communicating from the outset that this is a place for dialogue and solutions rather than just complaints.  (Lucas)
  • Reviewing at the outset “guidelines for discussion” and asking participants if they agree to follow or have proposed additions or concerns, makes it much easier to refer troublesome participants to more civil behaviors.  And something else that I find really helps – if someone is venting (sincerely, not just to disrupt) it can very steadying to say something like “that is clearly very upsetting to you, and makes it difficult to discuss calmly. [Value/concern] is very important to you”.  Once people feel accepted they can often listen and participate more effectively.

Question: Does anyone know of any measurement/assessment tools for classroom deliberations, particularly around STEM (Science, Technology, Engineering, and Math) topics? (Sara Drury)

Question: What online tools are in use by NCDD member? (Bentley)

  • Answer: NCDD members compiled this list of four dozen tools in use by NCDD members in 2010, but there is certainly room for updating that list or improving it by displaying it in a new format.
  • Answer: ICMA.org has a knowledge network related to local gov and some dialogue (Sarah Read)
  • Answer: Two sites that publish useful studies about online platforms that government entities can use for collaboration include the IBM Business of Government site, and the Knight Commission site which focuses on the information needs of communities in a democracy.
  • Answer: ParticipateDB
  • Answer: http://commons.codeforamerica.org/apps has nearly 700 tools for public engagement, and they are categorized.
  • Comment from several folks: Know where you’re starting and what goals you want to achieve, because one can get misguided if they have a tool and are looking for ways to apply it.  The better way is to choose a tool after deciding on the session’s desired purpose (e.g., informational, discussional, etc.)..

Question: Is there anything like a recipe book that can help pretty much anyone become a good facilitator with online tools?  How does one know where to start? (Stephen)