using a role-playing strategy game to explore a public problem

A workshop on civic engagement and technology that I attended today was unusual in one important respect. We played @Stake, a card game developed by The Engagement Game Lab, which was one of the conveners of the event. A handsomely produced and cleverly designed game, @Stake randomly distributes roles and secret objectives to the players, who then discuss strategies for a hypothetical nonprofit and win small rewards for seeing their objectives included in the final plan.

The cards made me a CEO concerned about my organization’s financial condition, a statistician eager to make more use of data, and an artist volunteer. With my fellow players, I had to develop and choose strategies for addressing various challenges, like how to get more community members involved in our nonprofit or how to make better use of technology.

I came in fourth out of the four players in my group, but I learned a lot about the topic and had fun. Role-playing and trying to win helped my learning, I believe. The fictional roles made me think seriously from perspectives other than my real-life position. The competitive aspect made me really concentrate on these agendas. And the structure of the game rewarded both competition and cooperation. (Basically, you scored higher if you could get other people to include some of your agenda in their proposals. No horse-trading was allowed, so it was all about persuasion.)

I see lots of potential for using this kind of game in serious strategic planning.

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Dispelling Misbeliefs

I’ve previously reflected on the need for spaces where people can speak freely. Where they can share thoughts that are generally considered taboo or inappropriate to say.

These spaces can come in many forms and cover a range of topics.

A therapist’s office, for example, can be a personal safe space. Where you can admit that you have a problem. Where you can speak the unspeakable and process intense experiences. It’s a deeply personal space, where you (mostly) won’t be judged for your thoughts, behaviors, or actions.

But what about collective spaces?

There are many efforts to develop such spaces – where communities can come together to discuss – and hopefully address – their collective challenges. But such spaces are fraught with challenges of their own.

First – what ideas or opinions are off-limits? Should someone who genuinely believes that homosexuality is abhorrent to their religious beliefs be able to express such an opinion? Or should such discrimination not be tolerated?

What about those (seemingly) well intended people compelled to make comments starting, “I mean, some of my best friends are black, BUT – ” You know that sentence will never end well.

Personally, I’m inclined towards being inclusive – even of offensive points a few. Assuming we all restrain ourselves from degenerating into a shouting match – if someone believes something discriminatory, I’d rather hear them say it.

I’d want to understand where that belief came from – and help them understand where that belief came from. And most of all, proselytizing though it may be, I’d want them to understand where I’m coming from.

I am rarely accused of being optimistic, but perhaps I am in this regard – I understand hate so little that I have to imagine a sustained, open dialogue would set people straight, so to speak. After all, there really are former white supremacists.

When the Massachusetts legislature decided not to pursue a constitutional amendment which would stop gay marriage, those legislators who dropped their opposition to same sex marriage overwhelmingly shared that it was the stories of people, just people, that changed their minds.

And here’s the next challenge. Perhaps these spaces are important. Perhaps these conversations are important. But it shouldn’t always be on the LGBT community to speak out against homophobia. It shouldn’t always be on people of color to speak out against racism. It shouldn’t always be on women to speak out against sexism. It shouldn’t always be on religious minorities to speak out about religious discrimination. It shouldn’t be.

It’s not their job to go around educating every yahoo with a loud mouth and a chip on their shoulder. It’s really not.

These conversations need to happen, this education needs to happen, but it’s on all of us. It’s on all of us to create safe spaces, civil dialogue, and collectively learning. To push back on discrimination and microagressions and all the stupid little things that people don’t even know are wrong.

None of us can speak to another’s experience, but we can speak from our own experience, and we can speak to the betterment of the collective whole. We can speak up for what we know is right, and speak up in favor of acceptance, openness and understanding.

We can stand together, and talk together, and work together.

And yes, slowly but surely, we can improve together.

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Presentation from April’s Tech Tuesday on PlaceSpeak

For April’s Tech Tuesday event, Colleen Hardwick guided us through a presentation about the PlaceSpeak location-based community consultation platform. Colleen’s goal in founding PlaceSpeak has been to change the nature of online consultation with an emphasis on quality of feedback data as well as quantity of engagement. We want to say a big thank you to Colleen for her high energy presentation and for answering so many questions.

PlaceSpeak-logoOriginally piloted in municipalities in British Columbia, PlaceSpeak has spread across Canada and into the U.K., Australia and U.S. locations as diverse as Florida and South Dakota. In the April 22nd session, Colleen explained the features, process and benefit of “geo-authenticated” online engagement and shared several examples of public consultations on the PlaceSpeak platform. You can download Colleen’s highly visual PowerPoint presentation and also listen to a recording of the session.

One of PlaceSpeak’s key features is the ability to consult with people online within specific geographical boundaries. Instead of engaging with an anonymous public, PlaceSpeak verifies its participants, while protecting their privacy by design. To do so, it uses a 2-sided model. Participants verify their digital identity to their address, and then are able to receive notifications of relevant consultations in their area, according to the setting preferences in their profiles.

Convenors (Proponents) set up and manage their topic pages in an easy-to-use and inexpensive interface. They map the scope of participation and select from a variety of features (discussions, polls, surveys, idea generation) to obtain feedback. They are able to export reports in a variety of formats, all spatially segmented according to the geographical boundaries of the consultation area.

PlaceSpeak is currently working on its Open Data strategy and has developed an API called PlaceSpeak Connect to facilitate integration with other software applications. They are currently looking for suitable pilot projects. If you are interested, you can contact Colleen Hardwick at colleen@placespeak.com or call PlaceSpeak at 866-998-6977.

Modesty and the Confidence Gap

Modesty and humility are generally taken to be virtues – as, I think, they should be. Few things in life are more vexing than a bombastic fool.

But I wonder how these traits interact with the so-called “confidence gap” – defined by research which shows that “women are less self-assured than men.”

As Katty Kay and Claire Shipman write in the Atlantic, “For years, we women have kept our heads down and played by the rules. We’ve been certain that with enough hard work, our natural talents would be recognized and rewarded.”

On the whole, women, perhaps, are too modest, too willing to cede the spotlight, too quick to share credit for their work and ideas.

Of course, once I get past the fact that “Men” and “Women” are treated as monolithic entities, what drives me crazy about the “confidence gap” conversation is that the solution seems to be for women to be more like men.

Just be more confident is the prescription, along with window dressing comments about social norms and equity.

Just be more confident, as if half the population missed that day in school.

But there is nothing wrong with a healthy lack of self-confidence. A man who runs into battle sans armor is a fool. It’s good to have self-doubt, it’s good to hold yourself to impossibly high standards, it’s good to think before you act.

Or at the very least, its okay if that’s your style. You don’t have to change.

The challenge with a lack of self confidence, isn’t, perhaps, the confidence itself, but the paralyzing fear that comes with not knowing the right course of action.

It’s good to think before you act, but one doesn’t always have that luxury.

Confidence and modesty are, of course, not quite antonyms: one may have confidence in one’s abilities, but modestly choose not to announce this to the world at every opportunity. But, still, the words seem inextricably linked.

Modesty is a luxury. It’s something you can have when nobody doubts your ability. When you have nothing to prove to anyone but yourself.

For those women – and men – victim to the confidence gap, its not just their nagging self-doubt that’s holding them back.

It’s the subtle hints and the blatant actions, it’s the inescapable innuendo and discrimination, it’s the unavoidable fact that not everyone around you has confidence in your abilities.

Being confident in the face of all that is the challenge.

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Modesty and the Confidence Gap

Modesty and humility are generally taken to be virtues – as, I think, they should be. Few things in life are more vexing than a bombastic fool.

But I wonder how these traits interact with the so-called “confidence gap” – defined by research which shows that “women are less self-assured than men.”

As Katty Kay and Claire Shipman write in the Atlantic, “For years, we women have kept our heads down and played by the rules. We’ve been certain that with enough hard work, our natural talents would be recognized and rewarded.”

On the whole, women, perhaps, are too modest, too willing to cede the spotlight, too quick to share credit for their work and ideas.

Of course, once I get past the fact that “Men” and “Women” are treated as monolithic entities, what drives me crazy about the “confidence gap” conversation is that the solution seems to be for women to be more like men.

Just be more confident is the prescription, along with window dressing comments about social norms and equity.

Just be more confident, as if half the population missed that day in school.

But there is nothing wrong with a healthy lack of self-confidence. A man who runs into battle sans armor is a fool. It’s good to have self-doubt, it’s good to hold yourself to impossibly high standards, it’s good to think before you act.

Or at the very least, its okay if that’s your style. You don’t have to change.

The challenge with a lack of self confidence, isn’t, perhaps, the confidence itself, but the paralyzing fear that comes with not knowing the right course of action.

It’s good to think before you act, but one doesn’t always have that luxury.

Confidence and modesty are, of course, not quite antonyms: one may have confidence in one’s abilities, but modestly choose not to announce this to the world at every opportunity. But, still, the words seem inextricably linked.

Modesty is a luxury. It’s something you can have when nobody doubts your ability. When you have nothing to prove to anyone but yourself.

For those women – and men – victim to the confidence gap, its not just their nagging self-doubt that’s holding them back.

It’s the subtle hints and the blatant actions, it’s the inescapable innuendo and discrimination, it’s the unavoidable fact that not everyone around you has confidence in your abilities.

Being confident in the face of all that is the challenge.

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Fixing the Law’s Bias Against Sharing

In the quest to imagine and build a new “sharing economy,” one factor that is often overlooked is law.  What shall be the role of formal law in a world of social enterprises, shared workspaces, cohousing, car-sharing groups, tool-lending libraries, local currencies and crowdfunding?  Who has legal rights in these various contexts, and what do they look like?  Who holds the legal liabilities?

These questions are sometimes ignored by commoners who consider the law a retrograde, irrelevant force to be avoided.  But even among those who acknowledge the inescapability of conventional law, the contours of legal rights and liabilities are not always self-evident because the law tends to be silent about commoning, or construes such activities in archaic legal categories. The law as it now stands presumes that we are either businesses or consumers, employers or employees, or landlords and tenants.  Production and consumption, and investment and usage, are "naturally" considered separate activities pursued by different people. 

But nowadays countless activities in the sharing economy are blurring old categories of law. There may be many parties involved in managing a a workspace, childcare facility or online information, or perhaps many people have ongoing relationships and responsibilities and entitlements that are collective and evolving. Should the strict letter of the (archaic) law necessarily trump our informal, self-negotiated social rules? 

Janelle Orsi, director of the Oakland-based Sustainable Economies Law Center, has tackled these and many other such questions in a terrific book, Practicing Law in the Sharing Economy:  Helping People Build Cooperatives, Social Enterprise and Local Sustainable Economies (ABA Publishing).  The book covers a monumental array of legal topics that are relevant to the sharing economy.  Most of the chapters deal with how to craft agreements that validate special forms of sharing – for example, how to form organizations, how to exchange with each other and how to invest in each other’s work.  There are also chapters for shared working arrangements, mutual provisioning, sharing rights to land, sharing rights to intellectual property, and managing collective risks.  

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why romantic relationships do not function like markets

It would be discouraging if humans’ choice of mates and romantic partners operated just like a market. That would violate our idealistic notions of romance, and it would imply a deep source of inequality. Above the level of basic subsistence and safety, many people care about nothing more than their partners. And if the pairing process works like a market, then some people have much more market power than others. That would be a form of inequality that is very hard to address, since we must have the freedom to choose whom we love.

Indeed, much of the previous literature suggests that romantic pairing does work like a market. Everyone has a perceived value. You try to snag the person with the highest value, and what you offer in return is your own value. Thus more highly valued individuals can expect higher ranked partners. As Eastwick and Hunt summarize previous research:

The classic perspective on mate value suggests that people possess romantically desirable qualities to different degrees; that is, some people are more attractive, more intelligent, or more popular than others. …

The most consistent finding in the mate value literature is that people with higher self-reported mate value (i.e., higher self-esteem in the mating domain) report higher standards for the qualities that they desire in romantic partners … . This finding is consistent with both the social exchange and evolutionary predictions that people should pursue the best partner that they can realistically obtain …—that is, people with wonderful traits should expect that their partners will have wonderful traits.

It’s also true that college students converge in rating the same students as most romantically desirable–evidence that they each have a market value:

participants tended to agree on which of their opposite-sex classmates did and did not possess these desirable traits. They also achieved consensus regarding which of their classmates were popular with members of the opposite sex—another classic measure of mate value.

But Eastwick and Hunt offer news to warm the hearts of romantics and idealists. Once college students know a group better, their estimations of who would make the best partner diverge dramatically. After they have interacted, everyone is not drawn to the same target; they diverge substantially in their valuations of the pool:

Participants exhibited considerable uniqueness in their judgments of who was attractive, intelligent, and popular, and they strongly disagreed about who was likely to be a good relationship partner. When the Study 3 participants reported on opposite-sex individuals whom they had known for a considerable period, they reached very little consensus about these qualities and exhibited huge amounts of relationship variance.

That finding could mean at least three different things. First, people could be “settling,” once they can see who is a realistic partner for them:

Participants could be using their self-ratings as a guide to settle for the best partner they could realistically obtain. … For example, participants could rate a target as especially high in vitality/attractiveness to the extent that the participant’s self-assessment and the target’s self-assessment on vitality/attractiveness are similar.

But the study finds little empirical support for this first explanation–in fact, it is empirically refuted.

Second, people could have very diverse tastes. Some like brie; others prefer Velveeta. There is nevertheless a market for cheese, and each brand has a price. It just happens to be a very segmented market. Once you have tried both kinds of cheese, you will realize which fits your tastes.

If the same were true for relationships, it would mean that after we get to know people better, we go beyond superficiality and form more accurate perceptions of them; and once we have that data, we vary more in our assessments. It would be like seeing two pieces of cheese and rating them the same, but deciding after you chew them both that you much prefer one. This would be modestly good news because more people could be fully satisfied by their romantic choices on account of their varied tastes. But brie still costs more than Velveeta because more people (with more money) want to buy the former. In the same way, Molly might have a higher market value than Sally even if some actually prefer Sally. Inequality and disappointment would persist, just not as badly as would happen if everyone liked Sally better.

The third explanation is most idealistic–yet still consistent with the data. Perhaps what matters is not what the other person brings to the pair but what you build together. As Eastwick and Hunt put it, “Given that two people can uniquely inspire the expression of traits and the experience of positive affect in each other, much of the variance in mate value judgments may be a function of the dyad.” We imply that romantic relationships are functions of two inputs when we talk about “chemistry” or “compatibility.” The result would still be beyond the control of the parties if the function were automatic: if Sally plus Barry (or Molly) equals a good result. But it could rather be that Sally and Barry make the relationship, and they can do that either well or badly. They are not consumers of each other but co-producers of a new thing. People change their estimates of the romantic potential of others while they are getting to know one another because they are already starting to construct relationships, and it’s the relationship that matters most.

Although consensus emerges on desirable qualities in initial impression settings, this consensus is weaker than the tendency for participants to see one another as uniquely desirable or undesirable, and over time, relationship variance grows while consensus declines.

This all sounds very dry and clinical, but it’s conceptually interesting because it suggests that the market metaphor is not useful for understanding relationships. That’s actually the cheeriest scientific finding I have heard in a while–unless you prefer to know that mice love to run on wheels and will choose to do so even if they’re free.

(See also: Dickens and the right to be loved.)

Source: Eastwick, Paul W., and Lucy L. Hunt. “Relational Mate Value: Consensus and Uniqueness in Romantic Evaluations.” Journal of personality and social psychology 106.5 (2014): 728-51. ProQuest. Web. 21 May 2014.

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Gleitsman Activist Award Nominations Open

We recently learned about a great award being offered by the Center for Public Leadership at Harvard’s Kennedy School of Government that we think would be well-suited for some of our NCDD members and their networks. Nominations for this honor are open until July 5th, so make sure not to delay if you want to nominate someone. You can read more below or find more info here.


We are excited to announce the opening of the nomination period for the 2014 Gleitsman Citizen Activist Award. Between now and the nomination deadline of July 5, 2014, we welcome nominations of individual activists who are leaders in confronting and correcting social injustice in the United States.

The Gleitsman Citizen Activist Award celebrates the courageous, innovative work of individuals who advance social justice and improve lives in their communities and beyond. The award, given every other year at the Center for Public Leadership at Harvard’s Kennedy School of Government, recognizes these change agents for acting upon their unique and powerful insights about solving society’s toughest problems and for shaping strong, successful programs that truly make change happen.

Past honorees stand out in the field of social change for their vision, their determination, and their capacity to achieve lasting social impact with effective, pragmatic, programs. For example, Rebecca Onie, the 2012 honoree, has greatly improved health outcomes for lower-income patients through  her work as CEO of Health Leads, a nonprofit that works to create a healthcare system that addresses all patients’ basic resource needs as a standard part of quality care. Susan Burton, the 2010 honoree and criminal justice system activist Susan Burton, has changed lives and helped people build new and better futures by empowering formerly incarcerated women to reenter society, maintain their sobriety, and reunite with their children.

The honoree will receive $125,000 and a specially commissioned sculpture designed by Maya Lin, the creator of the Vietnam Veterans Memorial in Washington, D.C. The award ceremony will be held in November 2014 at the Center for Public Leadership, which oversees and sponsors the award.

You can complete the Citizen Activist Award nomination form by following this link, http://bit.ly/1kYQOpN, and forwarding supporting materials to us postmarked no later than July 5, 2014.  Alternatively, please complete the attached form and supporting materials and return them postmarked no later than July 5, 2014. Please feel free to share this nomination request with your networks.

If you have any questions regarding this nomination or the Center for Public Leadership, or need any additional information before sharing this nomination, please write to Mike_Leveriza@hks.harvard.edu or call 617-495-1386.

Fortune favors the bold (?)

Is it better to quit while you’re ahead or to charge bravely forward?

The socially appropriate answer to that is conflicted. Our stories and expressions celebrate those who took bold stands -

The Greeks, at Thermopylae, fought to the last man. Flanked and facing an insurmountable foe, 300 Spartans, 700 Thespians, and 400 Thebans defended the pass, allowing the main host to escape entrapment. These men were slaughtered. But we remember them proudly. Over 2000 years later, we remember them proudly.

Fortune favors the bold.

Tacking into the wind.

Tenacity. Grit. Perseverance.

These words capture the awe inspired by those who fight when all is lost – or at least for those who win.

Even the Spartans, dead though they may be, succeeded in their goal – they gave their lives to protect the main body of the Greek army. The Trojans, who unwittingly welcomed their conquerors, are remembered less fondly.

Even the story of the honorable Don Quixote De La Mancha, tells us that while we may be inclined to treat such men as fools, there is indeed something noble about tilting at windmills.

But why are we inclined to treat such men as fools, surrounded as we are by stories of glory and honor?

Stubborn. Proud. Immutable.

Those are just a few of the words we may use to describe those who fight when all is lost – or at least those who lose. For those who stand their ground when a wiser man might flee.

So which is it? Is history to be our only judge? If you overcome you are a hero, if you lose you are a fool? How then are we to know whether to quit and go home or to persevere?

Or is there, perhaps, something noble about fighting the good fight no matter what the outcome?

Should we bear badges of stubborn and fool proudly? Tough in our resolve to stand firm no matter the cost?

Or, perhaps, should we chose instead to live to fight another day?

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are religions comprehensive doctrines?

John Rawls saw a “plurality of reasonable but incompatible comprehensive doctrines” as a “fact” about the world, or at least about the modern world. He explained: “a reasonable doctrine is an exercise of theoretical reason: it covers the major religious, philosophical, and moral aspects of human life in a more or less consistent and coherent manner. It organizes and characterizes recognized values to that they are compatible with each other and express an intelligible view of the world” (Political Liberalism, New York: Columbia University Press, 1993, pp. xvii, 59).

Since my first book, I have been criticizing this assumption that the world is divided into separate, internally coherent worldviews. It’s certainly not Rawls’ assumption alone. I would define “modernism” as the premise that there is a plurality of incompatible comprehensive views. And I would assert that modernism is a mistake, driven by certain confusing metaphors: culture as a perspective, culture as a structure built on a foundation, culture as a table of values. I’d prefer a metaphor of overlapping horizons or a model of cultures as interconnected networks of ideas.

If anyone holds a “comprehensive doctrine” that is incompatible with other views, it would be a religious authority in one of the Abrahamic faiths. For instance, in 2011, during the turmoil of the Egyptian revolution, the most senior cleric who had been appointed under the old regime of Hosni Mubarak, the Grand Mufti of al-Azhar University, gave a sermon against political “extremists”:

They preferred to learn in their own beds at home from The Book with neither a methodology nor a master, so they stopped at the outer shell of Islam without realizing its goals and meanings. They stopped at the surface and they failed to realize the truth behind matters and the truth behind rules. They stopped at the partial and failed to see the whole. They favored the specific over the general. They favored their own interest over the interest of the ummah [nation or community].

Here a theologian and jurist asserts that his religion is fully coherent and centralized. This cleric, Ali Gomaa, goes on to address particular issues; for example, he opposes destroying the idols of other faiths, which he calls  an act of extremism. He argues that to make such judgments correctly, one must apprehend the core of the true faith—or else follow a master who possesses such knowledge.

This is a familiar rhetorical move within any faith tradition. For an outsider, it may seem obvious that the faith is a “comprehensive doctrine,” uniting all believers into the same structure of reasoning. But a learned member of the faith always knows that almost every element of it is contested within the tradition. Certainly, Gomaa would be aware that the Islamic Brotherhood and Salafi sheiks were preaching different messages in Egypt at the same time.

Gomaa did not actually specify how the core truths of Islam led to his particular judgments. He wanted his listeners to picture a chain of reasoning that flowed from the core of the faith to the particular cases, but he did not spell it out. That is because his purpose was to assert authority, not to offer reasons. One can offer reasons within a faith tradition, but that will be a matter of picking a path through a complex web. And many of the nodes and connections in that web will be shared with other faiths, so much so that the borders between faith traditions are often blurred.

The problem for liberalism is not that citizens hold strong and controversial metaphysical commitments. Citizens in a liberal regime may believe that Jesus is their personal savior or that science delivers the only valid truths. The problem is a moral network that is overly dependent on a few central ideas. And that is not intrinsic to a religion. To put it a different way: It is not a fact that the world is divided into comprehensive and incompatible doctrines. It is a choice to view it that way.

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