NCL Hosts 109th Nat’l Conference on Local Governance

The National Civic League, an NCDD member organization is hosting the 109th National Conference on Local Governance on June 22nd in Denver, which will precede the 2018 All-America City awards. This conference will be a great opportunity to hear about exciting civic engagement projects being done in cities across the country that are working to promote equity. You can register for the conference by clicking here and take note that early bird registration is available until March 28. Learn more in the announcement below or find the original on NCL’s site here.


109th National Conference on Local Governance: Building Community, Achieving Equity

The National Civic League is hosting the 109th National Conference on Local Governance in Denver on June 22, 2018. This one-day conference will highlight successful projects and initiatives around the country, with speakers from cities that are implementing creative strategies for civic engagement that promote equity. The conference will promote expansive civic engagement, innovation and collaboration as the best strategies for cities to make progress on complex issues like health, education, and relations between community and police.

The conference will precede the 2018 All-America City awards event, which will focus this year on Promoting Equity Through Inclusive Civic Engagement. The theme of both the conference and All-America City awards will be connected to the 50th anniversary of several events that took place in 1968, including the release of a report from President Johnson’s Kerner Commission, which warned of a worsening racial divide and proposed actions at the local and national levels to improve relations with people of color and reduce disparities.

The National Conference on Local Governance is targeted at community leaders, elected officials, academic practitioners, concerned citizens and all others with a passion for creating a stronger community. The conference will provide resources, examples and best practices for community activists, government officials, nonprofit leaders, academic researchers and those interested in better understanding how we can create more inclusive, equitable and thriving communities.

Speakers for the event include Jandel Allen-Davis, M.D., vice president of government and external relations for Kaiser Permanente; Secretary Henry Cisneros, former U.S. Secretary for Housing and Urban Development; former U.S. Sen. Fred Harris, who served on President Johnson’s Kerner Commission; and Manuel Pastor, Ph.D., director of University of Southern California’s Program for Environmental and Regional Equity and the Center for the Study of Immigrant Integration.

The conference will feature three issue tracks:

Health Equity
Healthy, thriving communities use all sectors to make better health possible for all residents. Whether it’s access to fresh food, green space or affordable housing, local governments, nonprofits, school districts and businesses all have a role to play. This track will focus on creating a complete picture of health, from physical environments and planning to strategies for promoting mental health. Equity will be a connecting focus throughout the conference, with a focus on eliminating disparities and a vision of creating a community in which demographics or a zip code do not determine residents’ health outcomes.

Youth and Education
Investing in equitable educational opportunities for youth and adults creates a strong foundation for a thriving community. For this track, education goes beyond just the school system to include all learning opportunities a community can provide for youth and adults from libraries to monuments to arts spaces and more. This track will also explore the strategies and programs that create spaces for youth to be leaders in the community. The vision for this track is a thriving, learning community that provides equitable, culturally responsive educational opportunities that lead to meaningful work.

Community-Police Relations
Fostering community trust and relationships with police departments is top of mind for American communities. This track will explore successful programs that begin to honestly address policing issues and increase safety and well-being for all residents, regardless of race or other characteristics. Implicit bias training and hiring practices for police will be highlighted. Breaking down the school-to-prison pipeline will also be a focus. A thriving, safe community is one where all residents feel welcome and supported by law enforcement and justice systems.

You can find the original announcement on NCL’s site at www.nationalcivicleague.org/national-conference-community-governance/.

Healing Through Conversation and Connection

We wanted to share this piece from longtime NCDD member Parisa Parsa, Executive Director of Essential Partners, which was posted on the blog of NCDD member org, the Bridge Alliance. In the article, she speaks on the lack of connection and trust amongst people today and all-too-common feelings of isolation and avoidance despite technological advances in communication. Our ability to be in conversation with people, especially those with whom we disagree, is one of our greatest connections to our humanity; and we need to repair it in order to heal our society and ourselves. We encourage you to read the article below or find the original on BA’s site here.


Staying Connected in the Midst of Differences

In 1989, a group of therapists engaged in some commiseration at their shared Cambridge practice. They discussed a concern about what had become of sane discourse about weighty issues of policy in the United States. At that time one of the therapists, Laura Chasin was a doctoral student of government with a special interest in the philosophy of John Dewey, who in the late 1800’s expressed his profound belief in expressing how democracy and ethical ideals of humanity were synonymous.

In the office with the others, Laura shared how she was particularly distressed by the chaos and ineffectiveness of public debates about abortion. Her colleagues Corky Becker, Dick Chasin and Sallyann Roth, along with researcher and editor Maggie Herzig, puzzled at how much was lost in the public shouting matches that passed for debate. The mutual understanding, restoration of trust and sheer humanity that was the bedrock of effective family therapy were utterly absent from the publicly televised conversations about some of our most critical social and political issues. What was common however, were disjointed policies, stalemate and a devolution of the social fabric in communities around the country, just when our democracy needed solutions most.

From the confines of those pivotal hours of discourse, the question the group considered was, “Could the practices of family therapy be engaged to build relationship and understanding, and restore trust among folks who were deeply divided on issues that were rooted in their core values?” That question motivated years of research and the development of the practices at the core of the Public Conversations Project, now Essential Partners.

In the last 28 years, the United States has seen a continuing rift between what passes as public discourse and the practices that have been developed to be effective in building and sustaining personal, direct relationships. Today as much as anytime since, the same question that brought our founders together is a source of dismay, concern, alarm or despair for people across the political and social spectrum.

At least as far back as Plato, the notion of public discourse has been engaged and debated in philosophical treatises. Questioning the effectiveness and relevancy of open dialogue is part of democratic ideals. Within a democratic system, the common person is assumed to have the right to engage in discussion about the realm of truth and justice. In that regard, which topics warrant engagement, and what qualifications ought one have to properly engage? If we are to have a system of government in which each person has a vote, it is assumed then that we can express freely, differences in ideas, opinions, world views. The free exchange of ideas, the ability to argue, debate and dialogue has been central to the democratic experiment — not just in forming public policy, but in considering what defines the common good.

The spirit of public, civilized debate that operates according to competing arguments that proceed rationally until there is an objective winner, has become a charming anachronism, especially in our current political arena. Persuasive strength of one side’s logic often pushes into the shadows the ideals of democratic discourse and goals. In the lead up to the 2016 election, there was much hand-wringing about the lack of reasoned argument and loose treatment of facts in the formal debates. Even the moderators were subject to personal attack from candidates. And then it was open season on everyone — candidates, moderators, audience members, on social media, on broadcast television and in public.

The issue we have today is not the lack of access to information – it is a lack of connection and trust. Added to our political polarization are alarming rates of afflictions borne of isolation and despair: rates of depression and anxiety have skyrocketed; addiction rates are escalating and, in the case of opioids, are now being declared epidemic; suicide rates increased by 24% from 1999-2014. Measured as cultural trends, these point to a deep need to relocate ourselves in relationship with caring others and with a sense of purpose and meaning that goes beyond the struggles within us. This can be accomplished through therapy, of course, but the practices of connection, relationship, trust and understanding need to be activated among us in community as well. After all, the wider definition of human community includes agreements despite conflicting perspectives.

“Apart from conversation, from discourse and communication, there is no thought and no meaning, only just events, dumb, preposterous, destructive.”  These words of John Dewey in 1922 seem to capture well the malaise of our times. We live a frustrating paradox: the many vehicles at our fingertips for pumping out information have not resulted in an increase in communication. The real interchange of ideas beyond lobbing insults or competing “facts” at one another has been the true casualty of our times. The advent of social media simply provided an accelerant.

While working on this article, in fact, I overheard another coffee shop patron discussing the news of the day with a companion: “I feel like I have so much to say and nowhere to say it,” he said, “I think I’ll open a Twitter account just to have somewhere to vent it all.” We are good at talking about those “dumb, preposterous, destructive” events, but lack the corresponding opportunities for the kind of discourse that makes meaning of those events and our relationship with them. It is only through conversation, that shared experience of knowing and being known, that we arrive at a sense of our purpose, and what comes next.

At Essential Partners, we believe our times demand a refreshed public discourse. Our approach rests on the fact that behind every belief is a person with a story. Our practices help to build a web of relationships that assumes difference and can remain connected even through deep disagreement. When we have a foundation in the honoring of one another’s humanity, a relationship built on the trust that our neighbor or political opponent comes at their view honestly, we can hold our disagreements alongside the fact of the others’ fundamental dignity. And then our passionate, principled differences remain grounded in the fact that we are mutually interdependent.

Conversation is the simple and profound act of sharing who we are with one another. It has been the primary mode of human connection for as long as humanity has existed. Connection between ideas and their implications in real lives. Connection between our pain and our joy: the recognition of the arc of human living that includes isolation, loss, despair and also exalted moments of the pleasure and privilege of being alive. Connection between our past, rife with wrongs done and wrongs done to us, and a future in which we demand and strive for better. The suffering of generations that is born anew with each tends to be given too short a story arc in our imaginations and in our societal awareness: our short memories are stunting not just our sense of history but our sense of compassion as well. Our ability to tell one another our stories – and tell them fully, truly, in all their complexity – is what builds a sense of the truth that honors the depth and breadth that those old philosophers may have been getting at.

In our current cultural moment, we hear constantly that people avoid or suppress the desire to be in this kind of conversation with folks who think or believe differently. The loss in this turning away, in this avoidance, is one that cannot be overstated. Because it confuses our political ideas with our humanity, and allows us to build destructive stereotypes of each other based on exaggerated differences. That practice, no matter how principled ones opposition is to the other side’s views, always leads to terrifying conclusions. The rampant conversation right now about whether one should entertain views that are “simply wrong and destructive” forgets that those views are held by people. We don’t get to cast fellow human beings to the wayside because their ideas are wrong to us, lest we too find ourselves on the wrong side of that equation. We can disagree with our opponents ideas and still hold a bedrock conviction in their humanity and their dignity. This has been the core outcome of our sustained dialogues among folks in leadership on different sides of the biggest divides.

In our pluralistic society we can never expect to be without difference and even conflict. In the world of conflict resolution we know that the process of moving through conflict is not about tying things up in a neat little bow, but about building practices that help us transform conflict in ways that are generative. Rather than imagining conflict is something to be avoided, suppressed, or expelled, we believe we can build a kind of public discourse that opens up the creative possibility when conflicting ideas meet. We can always learn something about ourselves and one another and realize a new truth: our ability to stay connected in the midst of our differences. These practices are critical to sustaining a healthy culture.

Ultimately, when people enter the public sphere with opinions and values informed by the deep, relational connection with others who believe differently, the whole quality of our public discourse can be transformed. Through this education and growth we can learn to embrace passionate views that sharply differ without dehumanizing our opponents.

Almost 30 years after the meeting between the founders of Essential Partners, we have come to a critical point in our self-evaluation of democratic ideas. If our collective social values are dependent on communication and dialogue, then this new norm can truly allow difference to flourish, while sharpening our understanding of how our beliefs, ideas, policies and actions affect others. And through all this, we can rebuild our democracy.

You can find the original version of this article on Bridge Alliance’s site at www.bridgealliance.us/staying_connected_in_the_midst_of_differences

Community-Police Relations Confab Call Lessons with PCRC

In case you missed it, we had another fantastic Confab call with NCDD member org, the Peninsula Conflict Resolution Center (PCRC) in December. We were joined by roughly 60 participants to learn more about PCRC’s work over the last 20 years coordinating community-police relations and their best practices for how they have brought people together. Listen to the recording if you weren’t able to make it, because it was a great call!

On the call, we were joined by PCRC Executive Director Michelle Vilchez and Engaging Communities Initiative Director Malissa Netane who shared with participants some of the tenets of PCRC and strategies they’ve used to bridge divides between the community and police in San Mateo County, CA. A big part of the work that PCRC does is done collaboratively and before any engagement effort immense pre-work must be done, especially for more contentious issues. They are diligent to go to the community they are working with and personally get to know folks, ensure that people have a space to share their stories before gathering together in a larger group, and build relationships through dialogue. PCRC is mindful of the communities they are working with and are sensitive of the particular needs of each group, they emphasized the vital need to work with cultural humility when dealing with communities. – “When engaging any group that’s outside your own, you don’t have to be an expert in someone else’s culture. Have a commitment to learn and know there are culturally appropriate ways to communicate.”

“What a great call. I was struck particularly by how dialogue is one element in their larger strategy for community building: in many ways, they’re engaging in culture change as much as anything else. It makes me wonder how many dialogue efforts are tied into larger strategies in this way.” – John Backman, Confab participant

We want to thank Michelle, Malissa, and all the Confab participants for contributing to this important conversation! To learn more about NCDD’s Confab Calls and hear recordings of others, visit www.ncdd.org/events/confabs.

Confab bubble imageNo worries if you couldn’t participate in the Confab – we recorded the whole presentation, which you can find on the archives page by clicking here. Access to the archives is a benefit of being an NCDD member, so make sure your membership is up-to-date (or click here to join). We had several excellent contributions on the chat, which you can find the transcript of here.

Finally, we love holding these events and we want to continue to elevate the work of our field with Confab Calls and Tech Tuesdays. It is through your generous contributions to NCDD that we can keep doing this work! That’s why we want to encourage you to support NCDD by making a donation or becoming an NCDD member today (you can also renew your membership by clicking here).

NCDD Board Member on Protecting our Civic Ecosystem

Our NCDD board member, Jacob Hess recently wrote a piece in which he correlates the increasing call to protect our threatened natural ecosystems with the need to also protect our democratic ecosystem. In the article, he shares his experience adapting Living Room Conversations in Utah by collaborating with individuals and organizations already doing civic engagement work, of which developed into a thriving network of civically-engaged folks. We encourage you to read Jacob’s piece below or find the original here.


Preserving and Protecting Our Precious Civic Ecosystem

Lots of attention is going today to physical habitat under siege (and for good reason): without more attention, many of these beautiful areas might go away, or be irreparably damaged. For that reason, many believe that energy invested in this protection and preservation is well spent.

Far less attention, however, goes to the way our civic ecosystem remains under increasing siege. What began as occasional concern for the hostility in the U.S. media and elected leaders, has become widespread trepidation regarding public animosities deepening in every direction, on nearly every issue.

Some believe that without more attention, this precious civic ecosystem could go away or likewise become irreparably damaged, thus prompting similar calls for additional investment to protect and preserve this fragile democratic habitat.

A case study in Utah. Starting in 2014, I had the opportunity to work for Living Room Conversations in a Utah experiment to help cultivate the civic ecosystem there. Rather than plowing up the roots already in place (or riding into town with the “newfangled solutions”), it felt important to build upon and leverage whatever rich habitat already existed.

Thus we began with a local reconnaissance reaching out to 20 different civics organizations to find out what had already been done (it turns out, a lot, as you can see here in a general summary and here in a more recent success in LGBT-religious conservative dialogue). After meeting with a number of leaders in the past work, including John Kesler (Salt Lake Civil Network), Michele Straube (Environmental Dispute Resolution, U of U) and David Derezotes (Peace & Conflict Studies, U of U), I was struck at how underrecognized and little known their efforts were, compared to much louder initiatives that captured the public eye.

Given the lack of recognition and continuing suspicion this kind of bridge-building elicited from many, we have experimented with different ways to connect more people to the possibility of vibrant and productive “disagreement practice”, as defined in the AllSides Dictionary.

Small is big. Perhaps the most obvious way to do so is meeting people where they are – in their own homes and communities. From my own early experiences, I quickly became mesmerized by the almost magical power of small group gatherings to bring people together across divides (see Eating Hummus With the ‘Enemy’: From Aversion to Affection).

We subsequently experimented with different ways to introduce people in Utah to this Living Room Conversation practice, from a local press release with offers of free consultation, to highlights of a filmed conversation, to even going door to door with invitations in my own neighborhood. Our conversations ranged from gun rights and evolution, to women’s rights and same-sex marriage/religious freedom. Everyone who participated came away feeling uplifted and encouraged. Out of all these efforts, two additional lessons became clear: (1) The pervasive busyness of American culture remained the largest barrier to involvement: why should I take away time from other things to do this? (2) As simple as these conversations seem, they elicit some visceral fears in some people of political confrontation or dangerous exposures. That explains another parallel dialogue “gateway” that we attempted.

Easing concerns with a PARTY! Alongside direct invitations to try it in your own home, we also organized larger community events where people could come have some food, laugh and watch a high-quality conversation take place on stage. This was possible due to the critical support of our key partner, Utah Humanities, in two different “seasons” of dialogue events. As you can see in the highlights from our inaugural Village Square event, we intentionally aimed to make the atmosphere light and social.

After repeating this approach in a dialogue on the secular/religious divide in Utah, we got feedback that people wanted more of a chance to explore the issue on their own, rather than just listen to a panel explore it. So in each event since – immigration, policing, climate change, racial bias – we have done a hybrid Village Square / Living Room Conversation model, where we begin with small table conversations over a meal before turning to a panel and then ending with small debriefing conversations.

The success of these efforts over time led to a larger, day-long gathering, that we called the Utah Citizen Summit. Sponsored by nearly 15 prominent Utah organizations, this event brought together local citizens and national speakers to first, learn how and practice dialogue, and then celebrate positive steps being taken. That event expanded our network to include the Salt Lake Public Library system, The Deseret News (the largest newspaper in the state), Salt Lake County Mayor Ben McAdams’ office, the Governor’s Office of Civic & Character Education, the NAACP, and the conservative Sutherland Institute.

Equipping citizen leaders. Even with all this, however, we noticed most people were hesitant and not confident in their own capacity to make any difference. Thanks to a grant from the Bridge Alliance, we’ve started an ongoing series of training for citizens who want to grow in their capacity to lead conversations, using the Essential Partners “Power of Dialogue” trainings as a vehicle.

Each participant comes away from these trainings with a new awareness of the many approaches they might use in their own community.

Building a practice network. One single event or training is not enough, though. As with most any craft, real time and work is needed to hone and develop the practice.For that reason, we have been deliberate about developing a network of dialogue practitioners throughout the state. This includes in-person and zoom meetings, as well as ongoing coordination in how to support each other’s work.

Like those who gather who practice meditation and gather with others for ongoing support and training, we aim to be a community of like-minded folks who support each other in “honing the craft.” Part of this “practice network” approach is helping each other make space and time for the practice, much like a meditation network encourages each other to “keep practicing.”

Why do we make time for this?

Because it’s worth prioritizing. Rather than waiting for national leaders to figure out how to talk across differences, our network of Utah citizens are committed to do whatever we can cultivate and preserve the civic ecosystem in our own communities. Once again, instead of advocating one technique, one organization or one practice as holding the singular capacity to “save” us from our current political atrophy, our overriding focus is on the complex and multiform civic ecosystem needed in order for communities to thrive. Just as, in nature, no single species in an ecosystem can thrive without a degree of interdependence on other forms of life, so too must efforts toward constructive dialogue draw strength from a web of other existing efforts. In this way, we envision Utah becoming a national model of what it takes to fight to protect a robust ecosystem for civic engagement, and in this way, strengthen our democracy.

You can find the original version of Jacob Hess’ article at: www.livingroomconversations.org/preserving-and-protecting-our-precious-civic-ecosystem/.

Civil Conversation Transforms Holiday Experiences

While the holiday season is now behind us, we wanted to pass along this reflection shared with us from NCDDer Ellen Geisler on their transformative holiday experience bringing facilitated dialogue to her family. In the article, she talks about how a civic engagement series at a public library opened up space for community dialogue (similar to the NCDD partnership with ALA). Geisler then brought civil dialogue home for the holidays and shares a key takeaway as we move into the New Year – that we can strongly disagree and still hear each other out. You can read the article below or find the original here.


Helping Families Learn How To Disagree About Tough Topics Over The Holidays

Every year, my large, extended family gathers for the entire week of Thanksgiving, which also coincides with deer hunting season in Wisconsin. While we agree to get along, we also rarely talk about controversial topics and the underlying values we hold that shape our perspectives on them. This Thanksgiving, though, inspired by my work as a community development educator for University of Wisconsin-Extension Marinette County, I brought one work project home to my family gathering.

Civility Speaks was a series of discussions held at the Stephenson Public Library in Marinette from June 2016 to June 2017. The series began when a patron asked if the library could organize events for visitors to learn and talk about controversial issues in a non-threatening environment in the lead up to the 2016 presidential elections. Working with UW-Extension, the library hosted community discussions that gave participants an opportunity to talk about controversial issues.

The goals of such discussions are that as participants learn about issues, they learn how to transform conflict, take individual and collective action, and improve institutional decision making. In turn, these changes can lead to increased civic capacity and improved community problem solving.

The series included discussions on a variety of topics throughout the year. For example, one was co-facilitated by Amy Reddinger, director of the LGBT Center at UW-Marinette, which serves Marinette and Oconto counties in Wisconsin and Menominee County in Michigan’s Upper Peninsula.  More than 30 people gathered at the library to learn and talk about transgender youth. One participant attended “to learn more about LGBT communities and how I could be more open-minded toward LGBT people,” and another asked, “what cultural issues can address these issues for our children and take away fear and [stigma] that may exist?”

It was surprising to hear transgender youth who attended the discussion describe their experiences with teachers and school administrators. The youth said they felt unsupported and in some cases threatened by classmates and adults. The LGBT Center, which opened in February 2017, continues to host events about transgender-related topics and other issues to build awareness and fulfill needs of the region’s LGBT community and their family and friends.

Prior to Thanksgiving this year, my uncle invited me to share with our family what I do for work — I suggested we organize a facilitated discussion about the use of technology. Politics, religion and agricultural production methods were all topics that hit close to home, so I proposed we start with an easier topic that wouldn’t necessarily feel so personal.  We all needed practice disagreeing with each other and talking about our values, as we rarely reach that area of conversation within our family.

After supper the Tuesday before Thanksgiving, my uncle introduced me as the guest facilitator for our family’s discussion, which would include 25 people ranging from age 8 to 65. We started by establishing ground rules as a group, and to my surprise everyone agreed to stay and participate instead of moving to another table to play cards. Everyone worked in groups of three or four responding to questions I offered. Every 10 minutes, they rearranged into new groups and I gave another prompt.

When the family came back to a large group to debrief, the most pleasing feedback was two adults, ages 65 and 35, saying they were impressed and excited by the thoughtful responses and participation from the youngest members of the family.

Our family comes from a dozen households, each with differing set of rules about what can or cannot be talked about in polite company. However, because this discussion started with established ground rules, everyone was on the same playing field.

During our family discussion, it was surprising to notice the kids seemed more at ease than the adults. When probed with questions like, “What about that is important to you?” the younger family members were eager to expound. The fact that so many relatives could listen to each other encouragingly suggests that we can disagree openly and continue to get along.

The day after our family discussion, it was revealed that four cousins in their 20s stayed up well into the night, prompted by one cousin who expressed an interest in discussing “something that matters, like abortion or euthanasia.” In another unanticipated outcome, a cousin and I slowly worked our way into discussing our perspectives about a topic about which we very strongly disagree.

My family is making progress in ways I could never have imagined. My optimistic five-year plan is to encourage family members who don’t want to ruffle feathers to talk about more contentious topics like reproductive rights, gender and sexuality, or immigration. It was exciting to take civil dialogue home for the holidays.

WisContext produced this article as a service of Wisconsin Public Radio, Wisconsin Public Television and Cooperative Extension.

You can find the original article on the WisContext site at www.wiscontext.org/helping-families-learn-how-disagree-about-tough-topics-over-holidays.

Connecting Outside of our Filter Bubbles

Have you seen the recent Ted talk featuring two prominent folks from the NCDD network? NCDD member Joan Blades of Living Room Conversations and John Gable of AllSides, recently did the Ted talk at the TEDWomen 2017 conference in November. The two talk about the power of breaking outside of your filter bubbles by holding authentic conversations with people that are different than yourself and that by building relationships with people we tend to “listen differently to people we care about”. They share how their friendship has formed despite coming from very different ideological backgrounds and experiences, and how that has transformed the work they do. You can listen to their Ted talk below or find the original here.


Free Yourself from your Filter Bubbles

Joan Blades and John Gable want you to make friends with people who vote differently than you do. A pair of political opposites, the two longtime pals know the value of engaging in honest conversations with people you don’t immediately agree with. Join them as they explain how to bridge the gaps in understanding between people on opposite sides of the political spectrum — and create opportunities for mutual listening and consideration (and, maybe, lasting friendships).

You can find this Ted talk at www.ted.com/talks/joan_blades_and_john_gable_free_yourself_from_your_filter_bubbles.

Making Difficult People Disappear… in a Way

We wanted to share this piece from the Essential Partners’ blog written by NCDD member Parisa Parsa, on making difficult people seemingly disappear. In the article, she talks about how each of us can be difficult people under certain circumstances, but how this can be minimized by well-designed process where folks speak their truth anchored by their beliefs. She also elaborates how often we miss the nuance of each other’s understanding and ultimately humanity, when we generalize that someone is “difficult”. You can read the Essential Partner’s article below or find the original version here.


Difficult People

Earlier this year, a dialogue participant helped us with an amazing discovery:

We can make difficult people disappear.

Let me explain.

Our climate of public discourse is toxic, inundating us with the message that folks who believe differently must be pitied or feared. They are difficult. Intractable. Irrational. Naive. These stereotypes have different shapes when viewed from the left or the right, but the effect is just as stifling. And yet, many of us have real people in our lives — family members, neighbors, co-workers — who believe, vote, and live differently than we do.

Recently we included a dialogue about guns in schools in one of our trainings. Participants held widely divergent views on the subject, and the dialogue circles were composed of individuals who held a range of beliefs. Strong gun rights activists and fervent gun control advocates engaged in deep conversations about their relationship with firearms. As we debriefed, people were amazed that they found so many points of identification with “the others” in the room, so much understanding and shared experience.

Finally, someone said: “This was all fine, but where were all the difficult people?”

This landed for me on two levels:

First, of course, when we are feeling fearful, mistrustful, threatened, and under siege, any of us — all of us — are capable of being difficult people. The careful work of preparation we do with participants before dialogues and to shape agreements and structure for conversation is designed to help speak their deepest truths. Which turns out to be much more interesting than our well-rehearsed diatribes. When we speak and listen from where our beliefs and values are anchored, we let go of the defensive/offensive behavior of difficult people. We become, simply, people.

On yet another level, that question, “where were all the difficult people?” also spoke to another toxic factor in our public life. We have become accustomed to equating disagreeing with being difficult to such an extent that it is hard to believe we really had a conversation across difference if we didn’t cause or experience offensive behavior. We have stopped trusting our own experience of our neighbors as nuanced, full people, and instead are on alert for the jerks. Yet it turns out that the handful of really intractable people on any side of an issue are just that: a minority. They get a lot of airtime that distances the rest of us from each other out of fear and anxiety that everyone who believes differently is at the far extreme. This robs us of the experience of knowing each other all across the middle of the continuum. And it tells us that our experience of genuine compassion, of real stories and humanity in the people right in front of us somehow can’t be trusted.

The work of careful engagement in structured conversation helps us reclaim our own experience. It gives us an opportunity to see ourselves and others more clearly, in deeper, richer light. We give up nothing but our outdated assumptions and stereotypes. And we gain a window into a more abundant truth: that we can be both utterly committed to each other’s humanity and in disagreement about one – or many – issues.

After we can see each other as people, we also can claim and name how we are passionate people who want to stand up for what we believe is right. We become compassionate people who need one another to live out our values and navigate our personal and community struggles. We become committed people working toward solutions to our community’s and our nation’s problems.

When we make difficult people disappear, we set our sights on the new horizons of possibility in our connection, in our compassion and in our collaboration.

You can find the original version of this Essential Partner’s blog piece at www.whatisessential.org/blog/difficult-people.

Register for Tomorrow’s NCDD Confab on Community-Police Relations with PCRC!

We wanted to remind everyone to register for the next NCDD Confab Call on community-police relations taking place tomorrow Tuesday December 19th from 1:00-2:30pm Eastern/10:00-11:30am Pacific. This FREE call will feature the Peninsula Conflict Resolution Center, an NCDD Organizational Member who will share with us their experience with community-police relations work in San Mateo County, California.

We will be joined by PCRC Executive Director Michelle Vilchez and Engaging Communities Initiative Director Malissa Netane on the call, who will share the story of their work, and the lessons they have learned. Be sure to register for this call to learn more!

From PCRC:

Silicon Valley is one of the most unique, diverse, exciting, and enlivening regions on earth, with seemingly abundant opportunities for achieving a high quality of life. Despite these unique characteristics, there are stark social and economic divides among us that sometimes lead to interpersonal misunderstandings and feelings of disconnectedness and disenfranchisement.

Many recent events across our nation involving racial tensions between communities of color and law enforcement (Baton Rouge, Minneapolis, Dallas, and others) and the associated uncivil manner of discourse appear to be amplifying ideological and political differences, making this an uneasy time in our community and nation. In this region, we are extremely fortunate that we have not experienced such extreme incidents, yet we should never consider ourselves immune. Such tragedies, no matter how geographically distant, affect us all at some level, and our thoughts, reactions and emotions come with us when we go to school, or work, or out in the community.

For the past 20 plus years, PCRC has drawn from their foundation of mediation, training, facilitation and conflict coaching to bridge the divides between many different communities and law enforcement agencies. The success of this work depends on building and sustaining respectful and mutually beneficial working relationships among all of the participating partners, which is PCRC’s area of expertise. The vision of PCRC is a future where all members of society engage and collaborate to create a strong, vibrant community. Our mission is to partner with individuals, groups and institutions to empower people, build relationships, and reduce violence through collaborative and innovative processes.

PCRC has over 30 years of providing conflict resolution, mediation, violence prevention and community building services. By engaging in authentic dialogue, building capacity through leadership development, and focusing on action that lends itself to personal and collective transformation, the targeted five communities will have stronger relations inside the community and with other groups and institutions.

Time is running out! So make sure you register to join this exciting call!

About NCDD’s Confab Calls

Confab bubble imageNCDD’s Confab Calls are opportunities for members (and potential members) of NCDD to talk with and hear from innovators in our field about the work they’re doing and to connect with fellow members around shared interests. Membership in NCDD is encouraged but not required for participation. Confabs are free and open to all. Register today if you’d like to join us!

NCDD Confab on Community-Police Relations 12/19

NCDD is excited to announce our next Confab Call will take place December 19, 2017 1:00-2:30pm Eastern/10:00-11:30am Pacific. Register today to join us for this exciting call with the Peninsula Conflict Resolution Center, an NCDD Organizational Member who will share with us their experience with community-police relations work in San Mateo County, California.

We will be joined by PCRC Executive Director Michelle Vilchez and Engaging Communities Initiative Director Malissa Netane on the call, who will share the story of their work, and the lessons they have learned. Be sure to register for this call to learn more!

From PCRC:

Silicon Valley is one of the most unique, diverse, exciting, and enlivening regions on earth, with seemingly abundant opportunities for achieving a high quality of life. Despite these unique characteristics, there are stark social and economic divides among us that sometimes lead to interpersonal misunderstandings and feelings of disconnectedness and disenfranchisement.

Many recent events across our nation involving racial tensions between communities of color and law enforcement (Baton Rouge, Minneapolis, Dallas, and others) and the associated uncivil manner of discourse appear to be amplifying ideological and political differences, making this an uneasy time in our community and nation. In this region, we are extremely fortunate that we have not experienced such extreme incidents, yet we should never consider ourselves immune. Such tragedies, no matter how geographically distant, affect us all at some level, and our thoughts, reactions and emotions come with us when we go to school, or work, or out in the community.

For the past 20 plus years, PCRC has drawn from their foundation of mediation, training, facilitation and conflict coaching to bridge the divides between many different communities and law enforcement agencies. The success of this work depends on building and sustaining respectful and mutually beneficial working relationships among all of the participating partners, which is PCRC’s area of expertise. The vision of PCRC is a future where all members of society engage and collaborate to create a strong, vibrant community. Our mission is to partner with individuals, groups and institutions to empower people, build relationships, and reduce violence through collaborative and innovative processes.

PCRC has over 30 years of providing conflict resolution, mediation, violence prevention and community building services. By engaging in authentic dialogue, building capacity through leadership development, and focusing on action that lends itself to personal and collective transformation, the targeted five communities will have stronger relations inside the community and with other groups and institutions.

Don’t miss out – register today to learn more about this important work!

About NCDD’s Confab Calls

Confab bubble imageNCDD’s Confab Calls are opportunities for members (and potential members) of NCDD to talk with and hear from innovators in our field about the work they’re doing and to connect with fellow members around shared interests. Membership in NCDD is encouraged but not required for participation. Confabs are free and open to all. Register today if you’d like to join us!

Turning to Eachother During Unwelcome Conversations

As tragic events seem to constantly fill our lives and newsfeeds, we wanted to lift up a poignant piece from NCDD member org Essential Partners‘ blog in response to the Las Vegas tragedy. Parisa Parsa, Executive Director of EP, writes about the tendency to jump to assessing a situation and pinning down the blame, and that while this helps us cope with tragedy, often limits our ability to grieve and genuinely process. She reminds us to hold space for these painful storytelling opportunities and how these conversations can allow us the chance to come together in community, in order to find understanding and a collective way to move forward. We encourage you to read the piece below or you can find the original on Essential Partners’ blog here.


Unwelcome Conversations

“I can’t even get my mind around Las Vegas” the woman next to me exclaimed. We were both staring at the TV blasting the news while waiting to board our flight last week. As ever, the media was already flooded with analysis to explain what had happened, while we struggled again to understand why it happened. The world rushed to the usual rallying cries: gun control, mental health, male violence…the list goes on.

A typical media pundit or post usually includes some phrase critical of what others are talking about. “It’s not about [what the last commenter said], it’s about [my deepest conviction].” And with great assuredness, folks far from the situation quickly move to assert their go-to explanation. A mad dash to do this kind of assessment of a crisis offers a great coping mechanism. When we can put an unspeakably tragic event into some frame of meaning, our bearings return and panic is reduced. Because the truth is, we don’t want to be talking about terrible moments at all. We don’t want it to have happened, and we most definitely don’t want it to happen again. Having someone or something to blame, especially if it is singular, definite and not ourselves, help us detach ourselves from these horrible acts of violence and hate. Yet so far, collectively, retracting and finger pointing has not helped us prevent the unspeakable from happening again, and again, and again.

Venturing away from defining it as “all about” mental health or guns or testosterone opens up a whole new world. In the midst of our shock and horror, listening to our grief can provide answers. When we sit with the many explanations, hear the cries of those who feel misunderstood, hold one another in our pain, sorrow and anger, we begin to connect to another story. Many voices, conflicting views, and multiple understandings arise. Those stories forge a new way out of the mire, lets our pain and our hope speak to one another, and begins to carve a path to creative solutions.

Turning to one another in community to share our responses, our meaning-making and our experiences can create another possible future. Let’s talk and listen more deeply, and see what happens.

You can find the original version of this on Essential Partners’ blog at www.whatisessential.org/blog/unwelcome-conversations.