Civic Tech Tool Helps NYC Residents Address Local Issues

The Davenport Institute recently shared a post on their Gov 2.0 Watch blog about a neat civic tech tool that can help citizens identify and vote on issues that need to be addressed in their areas. It’s a thought-provoking idea that is being tried out below, so we wanted to share it here too. We encourage you to read more below or find the original post here.


Calling Out the Public

DavenportInst-logoA central purpose of civic engagement is to figure out what matters to citizens, so they can be empowered to achieve their goals.

Sometimes the best way to know is to ask.

Anyway, that’s part of the John Deweyian theory behind IdeaScale, which now complements CompStat in New York City, the data platform Commissioner William Bratton and then-Mayor Rudy Giuliani introduced in 1994, which tracks crime by location. Stephen Goldsmith at Government Technology writes that IdeaScale invites citizens to identify and vote on quality of life issues they find most pressing:

The program, which is part of the city’s broader efforts to amplify citizen engagement in new neighborhood policing models, creates action items for the everyday issues people actually care about. In the 100th Precinct, for instance, community members used IdeaScale to voice concern over late-night noise coming from a local bar. The police, in this instance, enabled the community to act in its own interest by coordinating a meeting between concerned constituents and the bar owner, who together reached a mutually acceptable agreement on their own terms.

Learn more about IdeaScale – and the theory of public engagement upon which it is based – here. Could this apply in other spheres of public engagement?

You can find the original version of this Gov 2.0 Watch blog post at http://gov20watch.pepperdine.edu/2016/03/calling-out-the-public.

how talking about Millennials obscures injustice

(Washington, DC) Generational analysis often conceals power and inequality and justifies the status quo. A great example is The New York Times‘ article yesterday about Mic.com, entitled, “What Happens When Millennials Run the Workplace?” Mic’s staff of 106 employees is described as “trim 20-somethings, with beards on the men and cute outfits on the women, who end every sentence with an exclamation point and use the word ‘literally’ a lot.” These folks like to “ride hoverboards into the kitchen for the free snacks. ” The challenges for the managers (who are also under 30) include handling “a sense of entitlement, a tendency to overshare on social media, and frankness verging on insubordination.”

All of this is presented as if it were typical of “millennials.” But the Bureau of Labor Statistics estimates that only 10,000 Americans between the ages of 20 and 24 (and another 28,000 between 25 and 34) are employed as “news analysts, reporters and correspondents.” Very few of those work for hip web startups. Meanwhile, 529,000 Americans between the ages of 20 and 24 work in “healthcare support occupations,” such as nurse’s aides, dental assistants, and vet techs. The fastest growing occupation of all in the US today is personal care aides, who help elderly and disabled clients with bodily (as well as social) needs. These aides earn about $20,000/year and need no preparation other than “short-term on-the-job training.” I guarantee that they never ride hoverboards into the kitchen or talk back to their employers, or else their highly contin[g]ent positions will cease within the hour.

Nearly two million people between 20 and 24 work in food service, of whom just 2.3% are chefs or head cooks. If you’re one of the 101,000 fast food counter-service workers in that age range, you are scrutinized closely to make sure that you are always perfectly deferential to customers, regardless of the situation. Talking back to anyone on the other side of the counter can get you immediately terminated.

So what does the Mic.com workplace represent? I would say: nothing distinctive about Millennials. I bet the Village Voice newsroom had a similar vibe in 1975. These are situations in which the workers have very high market value and lots of options, the management is not very distant from them in terms of market value, social status, or financial stake, and the culture of the occupation is informal.

If you own a piece of a startup whose value lies entirely in its skilled workforce, you’d better to be nice to those workers. If you sit in the headquarters of a multinational fast food empire, your only concern about your line workers is how to weed out the least efficient and deferential 50 percent of them and control labor costs. Since for each employee of Mic, there are about 20,000 food service workers of the same age, this is not an article about Millennials. It’s a timeless tale of how people act when they are worth a whole lot in a labor market.

“Correcting Political Correctness”

Published in "The Philosophers' Magazine," issue 72, 1st Quarter 2016, 113-114.

I had the pleasure of receiving a request to write for The Philosophers’ Magazine, which was planning an issue on “50 New Ideas.” My proposal was to revisit and rethink an old idea that people have been criticizing quite a lot lately: political correctness. Click here or on the photo of the piece here to open a PDF of my article:

Thumbnail photo of my piece in The Philosophers' Magazine, with a link to the PDF file.

Cover of The Philosophers' Magazine, issue 72, 1st Quarter 2016.This piece is a short, op-ed snippet of the larger project I’m working on, called A Culture of Justice. It’s an example that shows clearly how and why culture matters for policy, such as in trademark registration, free speech, and the cultural responsibilities of leadership and symbolism. Check it out.

If you enjoyed the piece, connect with me by “liking” my Facebook author page and “following” me on Twitter.

The Confidence Man

In 1849, the New York Herald reported on the arrest of a gentleman by the name of William Thompson.

I use the term ‘gentleman’ here broadly. As the Herald reported:

For the last few months a man has been traveling about the city…he would go up to a perfect stranger in the street, and being a man of genteel appearance, would easily command an interview. Upon this interview he would say after some little conversation, “have you confidence in me to trust me with your watch until to-morrow;” the stranger at this novel request, supposing him to be some old acquaintance not at that moment recollected, allows him to take the watch, thus placing “confidence” in the honesty of the stranger, who walks off laughing and the other supposing it to be a joke allows him so to do. In this way many have been duped…

To those who had heard of these strange interactions, Thompson was known as the “Confidence Man.”

He was, in fact, the first “confidence man” – a term which has sense been colloquially shortened to “con man.”

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Coding The English Language

I have been quite busy this week trying to capture all the rules of the English language.

As you might suspect, this is a non-trivial task.

Having benefited from being a native English speaker and having studied far more regular languages (Latin and Japanese), I always knew that English was a crazy mishmash of rules – but I find I am getting a whole knew appreciation for it’s complexity.

As it stands, my grammar – which has a tiny vocabulary and only rudimentary sentences – has nearly 500 rules. Every time I try to generalize, I find those nagging English exceptions which create a cascade of special case rules.

All this highlights how impressive the advances of Natural Language Processing are – correcting spelling and grammar is hardly easy, much less building an assistant such as Siri which can understand what you say.

It also seems to highlight the concerns of the natural language philosophers – when constructing a thought as an expressible sentences is so hard, how can we be confident our meanings are understood?

Of course, our meanings are very often not understood, which leads to no end of drama and miscommunication. But, putting basic miscommunications aside, what does it really mean to communicate or to understand another person?

Ludwig Wittgenstein poses this questions frequently throughout his work. In Philosophical Investigations he tests numerous thought experiments. If I say I am in pain and you have experienced pain, do I understand your pain?

For practical purposes, we generally have to act as if we understand each other, whether or not some deeper philosophical measure of True understanding has been met.

Wittgenstein also uses a lovely metaphor to describe the complex architecture of human language:

“Our language can be regarded as an ancient city: a maze of little streets and squares, of old and new houses, of houses with extensions from various periods, and all this surrounded by a multitude of new suburbs with straight and regular streets and uniform houses.”

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Sanders’ youth votes > Clinton + Trump

This graphic is the focus of Aaron Blake’s Washington Post article entitled “74-year-old Bernie Sanders’s remarkable dominance among young voters, in 1 chart.” As Blake writes, “Hillary Clinton and Donald Trump are well on their way to becoming their parties’ 2016 nominees for president. Among young voters, though, Bernie Sanders has more votes than both of them — combined.” The source is CIRCLE’s analysis released today.

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