The Knowledge Economy and (Ab)use of Symbols

I’m taking a Network Economics class this semester, and we’ve reasonably begun by reading The Use Knowledge in Society – in which Hayek addresses the economic problem of information scarcity.

The economic problem faced by society, Hayek argues, is that “the knowledge of the circumstances of which we must make use never exists in concentrated or integrated form, but solely as dispersed bits of incomplete and frequently contradictory knowledge which all the separate individuals possess.” That is, the problem is “how to secure the best use of resources known to any members of society, for ends whose relative importance only these individuals know.”

Hayek, of course, sees this problem as one which is best solved by the free market – by decentralization of economic decisions. On its face, his argument makes a lot of sense: “If we can agree that the economic problem of society is mainly one of rapid adaptation to changes in the particular circumstances of time and place, it would seem to follow that the ultimate decisions must be left to the people who are familiar with these circumstances, who know directly of the relevant changes and of the resources immediately available to meet them. We can’t expect that this problem will be solved by first communicated all this knowledge to a central board which, after integrating all knowledge, issues its orders. We must solve it by some process of decentralization.”

There is a lot of Hayek’s argument that I agree with. In the civic space, we often talk about the danger of expertise – technical knowledge is valuable and important, but reducing a community problem to a technocratic solution overlooks the expertise of the people themselves. No expert, no matter how well educated, can parachute into a community they know nothing about and successfully solve it’s problems without engaging community solutions.

But I don’t follow Hayek’s jump – just because a purely technocratic solution is clearly bad it does not necessarily follow that a purely populist solution is therefore good.

Hayek praises the pricing system of the open market as a mechanistic marvel – as an emergent behavior which continually tends towards the equilibrium of an instantaneous time and context. In other words, pricing becomes a tool for coordination, a “mechanism for communicating information.” It operates as “a kind of symbol” ensuring that “only the most essential information is passed on and only to those concerned.”

This is a inspiring description of market pricing, but it obscures the problems with such an approach – namely, it is unclear just how much people know and how much of that information is accurate.

Hayek’s invocation of ‘symbols’ immediately makes me think of Lippmann’s work – symbols can be powerful tools for coordination, but they are also props for propaganda and manipulation.

John Dewey describes the positive impact of symbols, writing, “Events cannot be passed from one to another, but meanings may be shared by means of signs. Wants and impulses are then attached to common meanings. They are thereby transformed into desires and purposes, which, since they implicate a common or mutually understood meaning, present new ties, converting a joint activity into a community of interest and endeavor. Thus there is generated what, metaphorically, may be termed a general will and social consciousness: desire and choice on the part of individuals in behalf of activities that, by means of symbols, are communicable and shared by all concerned.”

The problem, as Lippmann points out, is that elites are too easily able to manipulate those signs and symbols – to manufacture a shared experience and expectation which comes, not truly from the knowledge possessed by individuals, but which are myths designed solely to fulfill elite’s goals.

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Power and Social Capital

This semester, I’m taking a class on social networks for which I recently read Sandra Susan Smith’s 2005 article “Don’t put my name on it”: Social Capital Activation and Job Finding Assistance among the Black Urban Poor.

I haven’t read a lot of formal Sociology papers, so I was a little taken aback by the articles lack of overt social justice norms while tackling a deep social justice issue, but the paper as a whole is a really interesting read.

Smith sets up the article by describing a common explanation of persistent joblessness among the black urban poor: social isolation, or, in network terms, ‘deficiencies in access to mainstream ties and institutions.” Her work, though, finds a different explanation: it’s not that poor urban blacks don’t have access to resources for finding jobs, it’s that there are functional deficiencies of their job referral networks.

More specifically, over 80% of the respondents in Smith’s study “expressed concern that job seekers in their networks were too unmotivated to accept assistance, required great expenditures of time and emotional energy, or acted too irresponsibly on the job, thereby jeopardizing contacts’ own reputations in the eyes of employers and negatively affecting their already-tenuous labor market prospects.”

There’s a simple way of reading this article which doesn’t delve deeply into the social justice discrepancy found by the study. Such a reading indicated that there is simply a difference between experiences, that “social capital deficiencies of the black urban poor may have less to do with deficiencies in access…[and] more to do with functional deficiencies – the disinclination of potential job contacts to assist to assist when given the opportunity to do so, not because they lack information or the ability to influence hires, but because they perceive pervasive untrustworthiness among their job-seeking ties and choose not to assist.”

But the root of these functional deficiencies are worth digging into. Why do they exist? Where do the come from? Smith doesn’t go into the detail in this paper, though she does get to an important aspect of it near the end of the paper:

Resembling the the distrusting job contacts described in this study, employers expected from black job seekers, especially males, tardiness and absenteeism, unreliability, and an unwillingness to work when on the job. Furthermore, they believed that probability of theft, cursing, fighting, and disrespecting authority were greatly enhanced with black hires relative to other racial and ethnic groups.

In other words, people declined to provide support to their job-seeking contacts not necessarily directly because they perceived those people to be lazy or too ‘ghetto’ in the words of the paper – but because they thought their employer might perceive the job-seeker as such.

Smith’s whole study is done among the black urban poor – people’s who’s job stability is tenuous and who rely heavily upon their employer’s goodwill. Recommending a bad employee presents a significant risk – a risk which is amplified by an employer’s negative stereotypes.

Smith uses the language of ‘functional deficiencies,’ but what’s missing from this discussion in an analysis of power, of employer’s ability to set the norms and threaten sanctions if those norms are violated.

John Gaventa argues that “power serves to create power. Powerlessness serves to re-enforce powerlessness. Power relationships, once established, are self-sustaining.”

It is the self-sustaining nature of those power relationships which we see in Smith’s study: if there are functional deficiencies in the social capital of poor urban blacks, it is because power made them so, and power re-enforces them

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Visualizing Pareto Fronts

As the name implies, multi-objective optimization problems are a class of problems in which one seeks to optimize over multiple, conflicting objectives.

Optimizing over one objective is relatively easy: given information on traffic, a navigation app can suggest which route it expects to be the fastest. But if you have multiple objectives this problem become complicated: if, for example, you want a reasonably fast route that won’t use too much gas and gives you time to take in the view outside your window.

Or, perhaps, you have multiple deadlines pending and you want to do perfectly on all of them, but you also have limited time and would like to eat and maybe sleep sometime, too. How do you prioritize your time? How do you optimize over all the possible things you could be doing?

This is not easy.

Rather than having a single, optimal solution, these problems have a set of solutions, known as the Pareto front. Each of these solutions is equally optimal mathematically, but each represents a different trade-off in optimization of the features.

Using 3D Rad-Viz, Ibrahim et al. have visualized the complexity of the Pareto front, showing the bumpy landscape these solution spaces have.
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Chen et al. take a somewhat different approach – designing a tool to allow a user to interact with the Pareto front, visually seeing the trade-offs each solution implicitly makes and allowing a user to select the solutions they see as best meeting their needs:

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The Use of Faces to Represent Points in k-Dimensional Space Graphically

This is my new favorite thing.

Herman Chernoff’s 1972 paper, “The Use of Faces to Represent Points in k-Dimensional Space Graphically.” The name is pretty self-explanatory: it’s an attempt to represent high dimensional data…through the use, as Chernoff explains, of “a cartoon of a face whose features, such as length of nose and curvature of mouth, correspond to components of the point.”

Here’s an example:

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I just find this hilarious.

But, as crazy as this approach may seem – there’s something really interesting about it. Most standard efforts to represent high dimensional data revolve around projecting that data into lower dimensional (eg, 2 dimensional) space. This allows the data to be shown on standard plots, but risks loosing something valuable in the data compression.

Showing k-dimsional data as cartoon faces is probably not the best solution, but I appreciate the motivation behind it – the questioning, ‘how can we present high dimensional data high dimensionally?’

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Interactive Machine Learning

For one of my class projects, I’ve been reading a lot about interactive machine learning – an approach which Karl Sims describes as allowing “the user and computer to interactively work together in a new way to produce results that neither could easily produce alone.”

In someways, this approach is intuitive. Michael Muller, for example, argues that any work with technology has an inherently social dimension. “Must we always analyze the impact of technology on people,” he asks, “or is there just as strong an impact of people on technology?” From this perspective, any machine learning approach which doesn’t account for both the user and the algorithm is incomplete.

Jerry Fails and Dan Olsen fully embrace this approach, proposing a paradigm shift in the fundamental way researchers approach machine learning tasks. While classic machine learning models “require the user to choose features and wait an extended amount of time for the algorithm to train,” Fails and Olsen propose an interactive machine learning approach which feeds a large number of features into a classifier, with human judgement continually correcting and refining the results. They find this approach removes the need to pre-select features, reduces the burden of technical knowledge on the user, and significantly speeds up training.

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Civic Expertise

In response to my unhelpful guide on how to resist, my friend Joshua Miller responds with his own post, writing:

I think we – we scholars who tackle the civic arena – ought to be able to give advice, and not simply advocate a life of unspecified restless action. Too often we study the politics of governments but we need to practice a different politics: of relationships and of institutions. But I don’t yet know what advice to give. I am still a little bit heeding the instructions: don’t just do something, sit there.

This is a common complaint within the civic domain – ‘talk’ is useless if it doesn’t lead to action, our scholarly leadership is too ivory-tower if it doesn’t translate to practical advice. There’s something entirely unsatisfying if the outcome to all our civic work and scholarship is merely to “advocate a life of unspecified restless action.

I subtitled my guide unhelpful, and Miller reasonably agrees that it is.

Yet, I find something meaningful in this vague, unhelpful result. We don’t know what advice to give because there are no easy answers and we, civic scholars and citizens alike, are in the process of figuring it out.

If we somehow did have answers and we simply doled them out to anyone who would listen, such expertise would interfere with everyone else’s education. Such a process would defeat the goal itself. We don’t have answers because the task before us is to figure it out together.

Miller by no means intended to suggest such a brash professionalism of civic scholarship – saying we should be able to give advice is a far cry from claiming everyone should look solely to us for instructions on what to do.

But while the intentions of those approaches are worlds apart, the practical line between them may be thinner then we’d hope.

I think of the great story from organizer and educator Myles Horton. A group of striking workers he’d been working with comes to him in desperation:

They said: “Well, you’ve got more experience than we have. You’ve got to tell us what to do. You’re the expert.” I said: “No, let’s talk about it a little bit more. In the first place, I don’t know what to do, and if I did know I wouldn’t tell you, because if I had to tell you today then I’d have to tell you tomorrow, and when I’m gone you’d have to get somebody else to tell you.”

One guy reached in his pocket and pulled out a pistol and says, “Godddamn you, if you don’t tell us I’m going to kill you.” I was tempted to become an instant expert, right on the spot! But I knew that if I did that, all would be lost and then all the rest of them would start asking me what to do.

While may feel like we’ve failed to live up to our scholarly and civic duty if our work does not result in practical advice, Horton would argue that the goal of our work should always be education and building the capacity of those around us.

We don’t have to know the answers, we have to create space for people to figure out the answers for themselves. Even when the stakes are high. Especially when the stakes are high.

It’s debatable whether Horton was right to take his commitment to such extreme measures, but there’s always a piece of me that thinks he might be right.

You can’t tell someone what to do when you’re just a person trying to figure out what to do.

And I don’t think accepting that means our scholarship has no value. Our research can help broaden the scope of conversation, shed light on what works in certain time and contexts, but we’ll never have the perfect answer for what we should do now.

 

Bent Flyvbjerg argued in favor of phronetic social sciences. “At the core of phronetic social science stands the Aristotelian maxim that social issues are best decided by means of the public sphere, not by science,” Flyvbjerg writes. “Though imperfect, no better device than public deliberation following the rules of constitutional democracy has been arrived at for settling social issues, so far as human history can show. Social science must therefore play into this device if it is to be useful.”

Flyvbjerg provides the following specific advice on how social scientists should do this:

  1. Producing reflexive analyses of values and interests and of how values and interests affect different groups in society
  2. Making sure that such analyses are fed into the process of public deliberation and decision making, in order to guarantee that legitimate parties to this process, i.e., citizens and stakeholders, receive due diligence in the process.

This is more specific than advocating for a life of unspecified restless action, but it falls short of offering actual advice. The role of the phronetic social scientist is to add value to the public conversation.

This may feel like too little in times when the questions are big and the stakes are dire. But it is, perhaps, enough…or even exactly what is needed.

Then again, I am certainly not above simply advocating for a life of unspecified restless action.

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How to Resist: An Unhelpful Guide

Some days ago, a good friend suggested I write a ‘how to resist’ article to complement the “super-vague or just wrong” articles he had seen circulating in the wake of the recent presidential election.

I’d put off doing so, because I was wholly uncertain of what to say. How to resist? If there was an easy answer to this question there would be no further need of social movement research, there would be no future debate about what types of action are appropriate and effective. If we knew how to resist, there would only be one question left:

When should we resist?

Come to think of it, that’s a pretty good question.

I’ve been seeing a lot of articles recently talking about how we must act to save the Republic or warning why we should be concerned about an impending constitutional crisis. I’ve been reminded more times than I can count how good people stood by while fascism rose in pre-war Germany.  The end, it seems, is neigh.

And it’s not that things don’t look and feel dire, but in an era where President Bush lead us into pre-emptive war and initiated a Muslim registry, where President Obama increased deportations and the use of drone strikes – it feels hard to tell what is divergently bad.

It feels, instead, like this is the new normal – or perhaps the old normal that our collective memory is too young to remember. One side wins and the other side loses its mind. Then we repeat this process every four to eight years. Each time it gets a little worse.

So, perhaps there is nothing to resist at all. Perhaps we’re just caught in a particularly brutal ebb of our side’s power and there’s nothing to do but ride it out as best we can. As a Trump supporter once told me: it is their turn.

But, of course, there are no turns, not really. Otherwise Jeb Bush would have been on the ballot and Bernie Sanders would be long forgotten. There are no turns.

More importantly, accepting such comfortable discomfort reminds me of the powerful words Dr. Martin Luther King, Jr. wrote in his Letter from a Birmingham Jail:

I must confess that over the past few years I have been gravely disappointed with the white moderate. I have almost reached the regrettable conclusion that the Negro’s great stumbling block in his stride toward freedom is not the White Citizen’s Counciler or the Ku Klux Klanner, but the white moderate, who is more devoted to “order” than to justice; who prefers a negative peace which is the absence of tension to a positive peace which is the presence of justice; who constantly says: “I agree with you in the goal you seek, but I cannot agree with your methods of direct action”; who paternalistically believes he can set the timetable for another man’s freedom; who lives by a mythical concept of time and who constantly advises the Negro to wait for a “more convenient season.” Shallow understanding from people of good will is more frustrating than absolute misunderstanding from people of ill will. Lukewarm acceptance is much more bewildering than outright rejection.

Calls not to resist, assurances the President-elect is just one more in a serious of imperfect leaders are surely the calls of the white moderate. And this call makes sense: even a legitimate challenge to the election results threatens to wound our democracy. Secretary Clinton conceded for the election for the good of our democracy; because the peaceful – if distasteful – transfer of power is essential.

But such calls also turn a blind eye to the many people who will suffer under a Trump presidency – who have already suffered under the vile hatred President-elect Trump’s rhetoric has unleashed.

Not everyone has the luxury of waiting for a more convenient season.

Earlier I asked, when should we resist? The answer that comes to me, fueled, perhaps by my upbringing in Oakland, CA, is: always.

Václav Havel argued that politics “cannot be enshrined in or guaranteed by any law, decree, or declaration. It cannot be hoped that any single, specific political act might bring it about and achieve it. Only the aim of an ideology can be achieved. The aim of this kind of politics, as I understand it, is never completely attainable because this politics is nothing more than a permanent challenge, a never-ending effort that can only in the best possible case leave behind it a certain trace of goodness.”

When John Dewey writes of democracy as a way a living, this is what I imagine: the constant battle to build the Good Society, the permanent challenge to work in solidarity for a more just and equitable tomorrow. This is the work of citizenship – the work of all who live in a place and consider themselves part of that place. To issue a permanent challenge to ourselves, our neighbors, and, of course, even our government.

Perhaps this is why I find the question of how to resist hard to answer. Resistance isn’t a postcard campaign or a call to an office. It isn’t showing up at a rally or donating to an important cause. All of those things are good, they each, in their own way have the capacity to fuel your energy play a part in making change.

But if you really want to know how to resist, the answer is more complicated than that. Resistance is a way of life, it’s a form a citizenship. It’s a commitment to speaking out and, importantly, creating space for others to speak out. It’s a bold declaration that all people are created equal and its an unequivocal call that we will not, cannot, rest until that equality is manifest is our society. Resistance comes in every word you say, every action you take.

Resistance means that this moment matters, that every moment matters. And with that commitment to noble action and equitable interaction, with that permanent challenge to fight for the Good, we’re collectively left with just one more question:

What should we do?

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Dreams of Union, Days of Conflict

At last week’s National Communication Association (NCA) annual conference, Penn State’s Kirt Wilson gave a moving lecture on Dreams of Union, Days of Conflict: Communicating Social Justice and Civil Rights Memory in the Age of Obama.

Responding to the “civic calling” theme of this year’s conference, Wilson praised the urged to get involved, but cautioned that we must do so wisely – first understanding “the nature of the society we are called to,” and critically interrogating the civic actions we take on its behalf.

We all know that our society is not perfect – indeed, that is why we so acutely feel a civic calling; a need to engage in the hard work of democratic living. But even with the need for such a  “process-model” utopia, as Erin McKenna calls it, the entrenched inequities of our society require more than a moderate amount of collective civic work.

Wilson pointed to the innovative activism of Black Lives Matter, which seeks not only to ameliorate an immediate problem, but to fundamentally disrupt the paradigm which has supported and normalized the perpetual murder of black people.

Wilson quoted Fredrick Douglass: “Slavery has been fruitful in giving itself names…and it will call itself by yet another name; and you and I and all of us had better wait and see what new form this old monster will assume, in what new skin this old snake will come forth next.”

Black slavery still exists today, Wilson argued, but we call it by other names. The school-to-prison pipeline; the new Jim Crow; police-community relations.

When we act, when we respond to the civic calling of our times, we must do so with a critical eye to the institutions which shape our society and the how our actions will affect them.

Black Lives Matter has come under fire for the disruptive nature of their protests; for breaking with the protest approach of their 1960s peers.

But Wilson made a compelling argument for that shift in strategy. The civil rights movement made tremendous advances, but it did not end the insidious remnants of slavery and oppression. Slavery only changed its name.

The only way to truly change this institutionalized oppression is to disrupt the system, to change the paradigm.

Wilson argued that the radicals of the 60s “marched because the only life affirming response to death and to slavery is to resist.” Today’s young activists organize out of a similar need.

“Black life matters,” Wilson said, “because people are dead and they didn’t have to die. And more are going to die tomorrow.”

That is why we resist.

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On Calls for Unity and Disturbing Appointments

In his election night victory speech, Donald Trump took on a more moderate tone, proclaiming: “I pledge to every citizen of our land that I will be president for all Americans, and this is so important to me. For those who have chosen not to support me in the past, of which there were a few people. . ..I’m reaching out to you for your guidance and your help so that we can work together and unify our great country.”

The Democratic party also took the high road – conceding the election even though Clinton received at least a million more votes than Trump. There were calls for unity and respectful meetings between the president and the president-elect. While some chose to take to the street in “Not My President” protests, the resounding message from the Democratic establishment was clear: Democrats have a civic duty to give the president-elect the benefit of the doubt.

And perhaps we did, but as the work of his transition team gets underway Trump has made it clear what kind of President he will be.

Perhaps Representative Katherine Clark put it best when she wrote: “A ‘President for all Americans’ doesn’t appoint an anti-Semitic, racist, homophobic misogynist as senior advisor.”

I’ve heard from a lot of Trump supporters that his dramatic campaign rhetoric really was just rhetoric. They don’t really expect him to build a wall or undertake any of the more troubling policy proposals. Candidate Trump wasn’t as terrifying as liberals thought because his campaign  commitments weren’t intended to be taken literally.

But even if this argument allays an impression of Trump as a bigot, the appointment of Stephen Bannon as chief White House strategist and senior counselor cannot be so easily explained away. As chairman of the alt-right Breitbart News, Bannon has given a voice and a platform to the neo-nazis and extremists of America.

His appointment is cause for grave concern.

There are many great articles detailing Bannon’s more serious flaws, but I’ll quote here from the National Review, a “conservative weekly journal of opinion”:

The Left, with its endless accusations of “racism” and “xenophobia” and the like, has blurred the line between genuine racists and the millions of Americans who voted for Donald Trump because of a desire for greater social solidarity and cultural consensus. It is not “racist” to want to strengthen the bonds uniting citizens to their country

But the alt-right is not a “fabrication” of the media. The alt-right is a hodgepodge of philosophies that, at their heart, reject the fundamental principle that “all men are created equal, endowed by their creator with certain unalienable rights.” The alt-right embraces an ethno-nationalism that has its counterparts in the worst of the European far-right…

..The problem is not whether Bannon himself subscribes to a noxious strain of political nuttery; it’s that his de facto endorsement of it enables it to spread and to claim legitimacy, and that what is now a vicious fringe could, over time, become mainstream…No, Steve Bannon is not Josef Goebbels. But he has provided a forum for people who spend their days photoshopping pictures of conservatives into ovens.

This is why I find the appointment of Bannon so horrifying. When true conservatives agree that this is a disconcerting turn of events, it’s pretty clear that something is wrong. Our republic truly is in danger.

Now is indeed a time for unity; but not the unity of blindly supporting the President-Elect. It’s a time for liberals and conservatives alike to unite in denouncing hate in all its forms; of making it clear in no uncertain terms that equality and respect for all people are core American values on which our country will not compromise.

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Civic Hospitality

I recently returned from three days at the annual conference of the National Communication Association. I attended a lot of great panels and enjoyed some enriching, thought-provoking conversations.

I was particularly struck by a comment from Debian Marty, who served as respondent for an engaging panel on “Using Dialogue and Deliberation Practice, Research, and Pedagogy to Shape Society and Social Issues.”

Marty argued that hospitality should be championed as a civic virtue.

This idea received some criticism from the room – most notably for the gendered connotation of the word “hospitality.”

To me, that word also implies a certain artificialness which I don’t think Marty was going for. Indeed, it was a little surreal staying at a Philadelphia hotel just days after the election. While nearly everyone I interacted with was generally gloomy and/or angry, the hotel staff – almost entirely people of color – were professionally upbeat and enthusiastic.

They were very hospitable, and their enthusiasm didn’t even feel forced – but their happy-presenting exteriors were a notable contrast to the general climate.

But, semantic details aside, Marty makes a strong argument. Hospitality – “the welcoming of the stranger as a guest,” as she described it – is a worth championing as a civic virtue.

In Talking to Strangers: Anxieties of Citizenship since Brown v. Board of EducationDanielle Allen advocates for a somewhat similar approach of “political friendship.” We don’t all have to agree in a democratic society. We don’t even have to all like each other. But we do need to respect each other, care for each other, and make personal sacrifices that support the common good.

It’s a fine line that Allen walks – we should pretend to like each other, but in a way that’s not entirely fake and disingenuous. We need to be hospitable.

Now, this sounds all well and good in a perfect world where we can all just put our differences aside and learn to work together across disagreement – but I worry that this line of reasoning does too little to acknowledge the real and persistent sacrifices that some groups of people have been forced to make for too long.

I want to be hospitable, and I want to champion hospitality, but there are some things – hate speech in particular – which I simply cannot abide or respond to warm smile. As a society, we cannot let such behavior stand.

Allen is well aware of this challenge – indeed, she starts her book with the inexcusably treatment of the Little Rock Nine. But the idea of “niceness” of not saying the things that need to be said out of a misplaced since of politeness, still plagues broader conceptions of “friendship” or “hospitality.”

But civic hospitality or political friendship is something much more subtle than this – something much more important. It is welcoming the stranger as a guest; it is listening intently and thoughtfully, and it standing up for what’s right: it necessarily entails calling out injustice and working against hate.

I don’t know the best phrase for this spirit; our language is so diversely burdened with subtle connotations, but I do know that whatever it is – civic hospitality, political friendship – we sure could use more of it. Fast.

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