Public Engagement in California

What is the state of public participation in local government decision making in California? Two new Public Agenda reports present the shared — and divergent — perspectives of public officials and the leaders of civic organizations on the issue.

The research indicates:

  • Public meetings often do not meet the needs of residents or local officials.
  • Large segments of the public are often missing from the decision-making process — especially low-income populations, immigrants and young people.
  • Local officials and civic leaders in California share concern for a disconnect between the public and local decision makers.
  • Both also desire greater public participation and stronger collaboration.

These and related findings, as well as recommendations for improving public engagement, can help local public officials, leaders of civic and community-based organizations, and funders investing in civic engagement or community development. The research and recommendations can inform the efforts of these and other parties involved with public engagement in or beyond California.

The reports document and analyze the results of research with more than 1,400 individuals conducted by Public Agenda in partnership with the Institute for Local Government and Davenport Institute for Public Engagement and Civic Leadership at Pepperdine University. This study was funded by The James Irvine Foundation.


Find Out More

Download research highlights in a highly visual, printable infographic, as well as the two full reports:

  • "Testing the Waters" - perspectives from local officials
  • "Beyond Business as Usual" - civic leader points of view

Executive summaries are also available for both reports.


Take Action

One model for better public engagement that we've seen work in scores of communities across the country is the Community Conversation.

Community Conversations are carefully constructed dialogues that bring diverse members of the public together to work through an important and pressing public issue and explore possible solutions. Community Conversations are rooted in collaboration between government officials and civic leaders. These Conversations provide local officials and civic leaders an opportunity to engage a broad cross section of a community in productive, action-oriented deliberation.

Read more about Community Conversations, and contact us to talk about how the Community Conversation model can work for you.


Add Your Voice

Join the conversation on Twitter with hashtag #demopart, or let us know what you think on our blog. We welcome your comments!


Download the Report on Civic Leaders

Beyond Business as Usual

Media Type: PDF

This study suggests that California's civic and community-based organizations are looking for newer and better ways to engage the public and may be ready for stronger collaborations with local government.

DOWNLOAD THIS PDF

How to Break the Cycle of Millennial Discontent in Politics

Young America’s current view of government does not bode well for the future of our democracy. According to a new Harvard poll of 18-29 year-olds, these so-called millennials are becoming more polarized, more distrustful and more cynical about politics than in previous years.

The difference between the way young Democrats and Republicans view the President has never been more dramatic than in the last six months, the poll release said. The President’s approval rating among young Democrats is 85 percent, versus 11 percent among young Republicans. This divide has been growing in recent years, with the gap widening by 11 percentage points since last year.

Millennials also consistently rated the country’s institutions poorly. Only 22 percent would trust the federal government (as a whole) to do the right thing, and just 18 percent would trust Congress. The president and Supreme Court garnered a bit more trust (39 percent and 40 percent, respectively), with the military rated most trustworthy (54 percent said they would trust them to do the right thing).

Cynicism for the political process as a whole has increased at a rapid pace. The poll found that nearly half of millennials (48 percent) don’t believe their votes will make a real difference, up from 29 percent just a year ago.

While this study does raise myriad reasons for concern and action, the picture is more complicated and less gloomy than it suggests. Millenials have high rates of volunteerism and political activism, and they are arguably masters at networking and collaboration. Some say that this combination may actually break down the partisan divide.

Still, Harvard's survey does merit a genuine discussion of ways we can keep division, distrust and cynicism from taking hold.

So how could we counteract it? Perhaps by first examining the causes we can identify some solutions and find a more favorable prognosis.

Possible Causes for Division and Discontent Among Millennials

One potential source for growing cynicism among the young may be the lack of progress when it comes to our lagging economy. The consequences of our current weak economy have been felt acutely by the young, who also face the ballooning cost of higher education, often staggering student loan debt, the reality that a degree or credential is increasingly required for employment in any field, and the ill fortune of belonging to a generation that will not be better off than their parents. While college graduates seem to have weathered the recession well, they are often underemployed or working jobs below their skill level. For young people without a college degree, the unemployment rate is much higher.

Meanwhile, these underemployed and unemployed youth watch as policymakers avoid making the important decisions necessary to setting this country on a viable economic path. No wonder this group is so frustrated by the current political system.

In general, this generation hasn’t seen progress on most major reform movements in their lifetime. People’s political attitudes often coalesce at the beginning of their adulthood, when they enter the political process, said Trey Grayson, Harvard’s director of the Institute of Politics, which means that millennials could already be conditioned to doubt and distrust.

Shortfalls in the civic education that young people received (or failed to receive) in secondary school may be a contributing factor as well. Civic education can foster pride in the democratic process, encourage active citizenship and build a constituency of inspired leaders for tomorrow. However, signs indicate that students' civic mastery is faltering, and, nationally, our education system's emphasis on civic education has dwindled.

Outside of formal schooling, young people have few opportunities to develop civic skills. In fact, we can likely attribute millennial polarization in part to the political isolation they experience socially. Only 12 percent of millennials surveyed said that their most recent significant other had different political beliefs from their own, and 72 percent reported that all or most of their friends share their politics, according to the Harvard Crimson. Birds of a feather tend to flock together, sure, but homogenization of social groups doesn’t typically encourage the types of critical discussions that have to happen in order to come to terms with tough issues.

It may be the case that the Internet and other digital tools can help improve civic engagement and encourage political activities that bring people of differing politics together. As of yet, however, such technology has failed to broaden the reach of engagement beyond those who are already civically active. Furthermore, research indicates that online commenting tends to negatively affect civil discourse and reduce objectivity.

Improving the Outlook for Millennials and our Political Future

Whatever the myriad for the younger generation’s increasingly polarized, distrustful and cynical attitudes toward public life, there are no clear and simple solutions. Here are some principles previously discussed in our work that we believe are likely to help:

We've also seen many instances where community leaders help citizens engage in thoughtful, civil dialogue with people diverse views. Such conversations often have a marked effect on participants, who come away understanding why others have views counter to their own, accepting that there are no easy answers, and seeing their political opponents as people instead of caricatures. Can such a model be used in the higher education classroom to instill a respect for civil dialogue in our nation's college students?

These ideas are certainly not exhaustive. Do you have any others?

Concentrating on ways to shift the political perspective of our future leaders will be a continuous process. Yet not doing so may let them succumb to deep, lifelong polarization and will be detrimental to the health of our society. Let’s get a jump on them while they're young.

When Engaging Parents in School Reform, One Size Does Not Fit All

Those of us who operate in the K-12 education arena talk a lot about how important parents are to a child's education and to making schools better. Secretary of Education Arne Duncan remarked last year: "Promoting a community culture, where educational improvement is everyone's responsibility, is our great national mission." And parents can play a key role in promoting and sustaining that culture. But what will it take to tap into parents' full potential as partners in education improvement?

From our past research it seems clear enough that parents want schools to serve their children well and don’t believe those schools can do it alone. Our new survey of parents in Kansas City, summarized in the report “Ready, Willing, and Able,” adds a wrinkle: parents differ (often dramatically) in how they seek to be involved, and school leaders who are serious about making parents partners should be prepared to meet them where they are.

In this new research, we identified three groups of parents, each unique in preference and readiness to get involved:

Potential transformers stand out as the group most likely to brave the bureaucracy of school policymaking.

These parents tell us they are perfectly comfortable to act as advocates for broader school reform. They are ready to contact district officials and the media to discuss local school problems and to represent parents on committees that shape school policies. In our current study, 3 in 10 parents fell in this group.

Still, very few have actually been involved in these ways. Providing real opportunities for them to get more involved—and supporting their efforts to organize themselves—is an important step towards unearthing parents’ power in school improvement.

We think they’d get the support of other parents, too: even though the majority of parents don't feel comfortable getting involved as transformers, two-thirds in our survey believed that parent advocates have the ability to make a difference.

Reaching parents can’t stop there, though.

School helpers are a second group of parents with more to give.

When you need support in more traditional parent roles in a school—help for teachers in the classroom, volunteers for an event, or more support for a PTA—these are the parents to find. Though school helpers leave advocacy and school policy matters to others, all of these parents feel they could be doing more for their school– an obvious call, we think, for leaders to track these parents down.

Even reaching the school helpers doesn’t exhaust a principals’ and teachers’ options.

Help seekers deserve some special attention.

These parents are concerned about their own child’s learning and seem particularly hungry for more support from schools in helping their child do well. They aren’t likely to respond to calls for collective action, and probably won’t have the time or inclination to volunteer more at their school. Yet every single one of these parents told us there was still “work to be done” teaching their child to do their best in school, and teachers and school leaders are likely to make progress with them by supporting those efforts at home.

Utilizing parents as a powerful resource

In total, these three groups (a full 78 percent of parents surveyed) are a valuable yet untapped resource for diverse, powerful and effective parent engagement. To draw on these parents more effectively, leaders must understand that different parents will respond to a different set of appeals. Our report provides some specific strategies for each of the groups the research identified.

Yet, some principles for parent engagement are universal. For example, education leaders should begin engaging parents by listening to them and understanding their needs. Clearly communicating what exactly a school, a district or a particular teacher needs from parents to succeed is also important. As one Kansas City father told us:

"Parents don’t understand that their presence makes a difference. Schools aren’t getting that message out. Even when my school was going through its worst times, they didn’t get the message out that they needed help from the community."

There’s hope, though: parents are by no means hostile to their schools. In fact, parents across the country have told us—for this and other studies in the past—that they don’t think of their child’s school as just a service provider; they value its place in their community, trust their teachers and respect principals who return phone calls. In the Kansas City region, 77 percent of parents felt that their principals and teachers were well-connected to their communities, and just over half said they wouldn’t leave their school “even if money was not an issue”).

In spite of their concerns and complaints, parents want their schools to succeed and are aware that they need to be part of that success. For school leaders, developing relationships at this level is always possible, and it’s an ideal first step towards creating Secretary Duncan’s “community culture.”

But we think that transformers, school helpers, and help seekers can be found in any school, and we hope that the pressures of constant change haven’t made education leaders forget about simply making parents feel welcome. As one mother reminded us:

“I love it when teachers thank me for coming. I love it when the principal says, ‘Glad to see you. Hope to see you again.'”

Leaders should only remember that with parents, just as with students, one size doesn't fit all.

Ready, Willing and Able?


Parental involvement means different things to different parents. If schools hope to boost involvement in a meaningful way, their approaches must be tailored to match the diverse needs, priorities and capacities of parents.

This report offers school and district education leaders specific ideas for engaging parents across the spectrum - whether they are comfortable shaping education policy, prefer more traditional activities or need support to improve their involvement at home. While the research, underwritten by the Ewing Marion Kauffman Foundation, explores the views of Kansas City parents, it also echoes findings from a previous Public Agenda study national in scope and raises important questions for education leaders nationwide.

We found that parents bring different needs and interests to the table when thinking about involvement in their child’s education specifically and improving education generally. They are:

  • Divided on what kind of involvement will best improve schools. 52 percent say it is improving the quality of parental involvement at home, versus 42 percent who say that it is getting parents more directly involved in running schools.
  • Split on how they prefer to be involved. 31 percent seem ready to embrace broader roles in shaping how schools operate and advocating for policy reform. 27 percent say they could help out more in traditional ways at their children’s school, and feel comfortable to do so. Another 19 percent are primarily looking for more guidance from their schools on how to help their children succeed.
  • Often not as involved as they would like to be. Just over half (51 percent) of the region's parents admit that they could be more involved at their child's school if they tried hard. Even those parents who said they would feel comfortable advocating for school improvements by contacting public officials and the media have often not been involved in these activities.
  • Supportive of their own teachers and principals. 77 percent say the principals and teachers at their child's school are connected to the community and have a good feel for what's going on there.

Three Different Groups of Parents

While parents surveyed differ in many ways, we also found that parents can be grouped based on similar goals, concerns and ideas about education and involvement in schools that they share. We hope that understanding the characteristic thinking of these three distinct groups can help school and district leaders, educators, funders and reformers reach out to them more effectively and plan programs in the ways that best fit their needs. These distinct groups are:

Potential Transformers: parents who are poised for deeper action on education policy, though still on the sidelines. These parents say they would feel "very comfortable" serving on committees to decide school policies and advocating for school improvements by contacting public officials and the media. However, very few have been involved in these ways. Thirty-one percent of parents surveyed fall into this group.

School Helpers: parents who are willing to get more involved in traditional ways. These parents are less comfortable with advocacy roles but say they could be more involved helping out directly at their children's schools. School helpers say they feel "very comfortable" participating in traditional involvement activities, including volunteering during school trips, bakes sales or sporting events or attending PTA meetings. Twenty-seven percent of parents surveyed fall into this group.

Help Seekers: parents who are concerned about their children’s learning and are primarily looking for more guidance from their schools. These parents are unlikely advocates and they feel they are already doing as much as they possibly can at their children’s school, yet all help seekers feel they have not yet succeeded in helping their children to do their best in school. At the same time, this group is more critical of their teachers and schools than other parents and more skeptical about most initiatives to improve parental involvement. Nineteen percent of parents surveyed fall in this group.

Recommendations for Engaging Parents by Meeting Them Where They Are

This report offers recommendations that honor the diversity of experiences and attitudes among parents in Kansas City while providing advice to educators, funders and reformers on how to engage and communicate in ways that will move the needle on change.

In presenting these promising strategies, we do not aim to minimize the work needed to meet the challenge of engaging parents as partners in reform. Instead, we emphasize that effective engagement of parents is indeed possible when done purposefully.

Public Agenda recommends that school leaders heed and apply these important over-arching principles to engage more parents:

  1. Assure communication goes two ways. Clear communication from educators on academic expectations, school policies and resources is important, but parents must also have the opportunity to bring their perspectives to the table.
  2. Begin by listening and addressing key concerns. School leaders should identify the pressing concerns of parents and gain understanding of how they think and talk about them. When parents know their chief concerns are being addressed, they are most open to constructive involvement.
  3. Approach parents with a clear request. Nearly one-quarter of parents surveyed say they haven’t been asked to volunteer or help out at their children's schools in the past year. School leaders should ask parents for help.
  4. Provide many and varied opportunities to engage. When school leaders provide diverse opportunities for parental involvement, they have a greater chance of attracting parents of differing views and readiness.

The project also offers concrete and practical measures that education leaders can take to engage Potential Transformers, School Helpers and Help Seekers in more effective ways. You can download these recommendations here or from the menu on the left.


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Faculty Voice in College Credit Transfer

A recent piece by Jon Marcus from the Hechinger Report, "Stopping the Clock: Colleges Under Fire Over Transfer Credits That Don't Count," does a great job of drawing attention to a serious problem facing higher education today, especially in the consideration it pays to the insights I have heard from college students during focus groups on the issue. However, my colleagues at Public Agenda and I are troubled by one of the premises of the piece.

While faculty "hubris" and "snobbery" may account for some portion of the problem students face as they seek to transfer credits, it would be a mistake to dismiss faculty concerns in the absence of systematic efforts to improve skillful and thoughtful assessment of learning outcomes.

In nearly every focus group I've conducted with transfer students, some portion of the participants (usually 10-30 percent) tell stories of courses at open-enrollment institutions that should not have been allowed to transfer because they were of such low quality. These students talk about feeling like they're being set up for failure, and one even said to me, "I'm glad that class didn't transfer because I would have definitely failed the next level."

If even 10 percent of community college courses are watered down to the point that transfer students are set up for failure when they seek to continue their education at a more selective (and typically more expensive) institution, then we need to begin having in earnest the conversations about the real tensions between a mission focused on access and one focused on success.

Faculty Face a Multitude of Challenges

Through dozens and dozens of conversations with faculty at community colleges in several states, I've heard their daily struggle to find a way to help catastrophically underprepared students advance to the next level. A majority of these faculty members are adjuncts without a voice in, strong support from or deep ties to their institution.

I've also heard faculty at non-selective four-year institutions describe the "daily compromise" they make as they attempt to balance meeting students where they are while setting expectations to help them get to where they need to be. One memorable faculty member at one of the nation's largest community college systems echoed many others in saying, "I used to teach calculus, but now spend most of my time trying to figure out the best way to teach how to add whole numbers."

The challenges faculty face on the issue of academic transfer go beyond the pressures that come with underprepared students. Transferability of credits across institutions will ultimately depend on the ability of faculty to do something they've never been trained or supported to do before: determine how to effectively assess learning outcomes and then actually do it.

In a focus group last week at a non-selective four-year institution in Ohio, one faculty member brought this challenge into focus when she asked her colleagues at the table, "Do you think part of the problem is our training? I went to a very good Ph.D. program, and I never once heard the word assessment or learning outcomes." For all the training and knowledge that college faculty accrue and possess, they are never formally taught how to be teachers or how to reliably assess what their students should know and be able to do.

It's Time to Change the Conversation

Community colleges and non-selective four-year institutions have hard conversations ahead of them about the relationship between access and success. If simply making it possible for students to enroll is not enough - if institutions have a responsibility to pay attention to who succeeds, who fails and how we know - then it's time for new kinds of conversations that move beyond finger pointing at any one group.

The tendency of experts to caricature faculty as shameless egotists obscures the more serious issues at work, and it ignores the fact that any meaningful and lasting success in higher education reform will require the knowledge, expertise and commitment of faculty.

It's too easy, and even a little lazy, to blame faculty egotism for such a complex and systemic problem, and doing so won't help bring faculty to the table. It's time for the conversation to change so that we can all get down to the real work ahead of us.

Reviving Manufacturing, Saving Energy: Can We Do Both?

Reprinted from The Energy Collective - March 20, 2013

A lot fewer Americans work in factories these days, and that has a major impact on energy intensity. Graphic: Census Bureau

Sometimes the long term trends are the hardest to see, yet also the most significant.

Take energy efficiency, for example. There’s no question that using energy more efficiently is crucial in both meeting the rising global demand and in minimizing climate change. And the good news is that the United States has been on a long trend of becoming more efficient. One of the best measures is “energy intensity,” or the amount of energy needed to produce one dollar of goods and services. As you can see in this chart from the Energy Information Administration, the amount of energy needed to produce a dollar of goods and services has been on a long steady decline since the 1970s.

The long, steady improvement in U.S. energy intensity is expected to continue. Graphic: EIA


On average, American energy intensity has been improving by 2 percent a year for four decades, and it’s projected to continue on that path through 2040. In fact the government’s projections show efficiency improving in every sector: residential, commercial, industrial and transportation.

There are a lot of reasons for that trend: government policy promoting more efficient appliances and cars, greater social awareness, and (sometimes) higher energy prices. It’s no surprise that energy efficiency should improve when prices are high, such as after the OPEC oil embargo of the 1970s or the gasoline price spike in 2008. It’s even more encouraging that the trend continued during periods when energy was relatively cheap.


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Top Grades in High School May Not Mean an Equal Chance at Success

For low-income students—even those with top grades and high test scores—the chance to excel in higher education can be derailed from the get-go, before the ink is even dry on their high school diplomas. For these students, outshining your high school classmates still doesn’t mean you’ll end up at a top college, according to new research from Christopher Avery of Harvard and Caroline Hoxby of Stanford. That makes us wonder about the role high school guidance counselors play in helping low-income students apply to college and whether these students are getting the advice and support they deserve. Based on Public Agenda’s work in this area, it seems very likely the guidance system is coming up short.

According to the new study reported in the New York Times, only about a third of high-achieving high school seniors from low-income families enroll in "one of the country’s 238 most selective colleges." It’s not that these highly promising students aren’t admitted—most never even apply. In sharp contrast, more than three-quarters of high-achieving students from affluent families attend one of these top schools.

And these students would seem to be a college admission officer’s dream. The researchers focused on students with an A-minus average or higher who had scored among the top 10% on college admissions exams like the SAT or ACT.

Like most good research, the Avery-Hoxby study raises a challenging set of questions for educators and the public at large. Experts responding to the report mentioned lack of knowledge about financial aid and lack of role models as some reasons why these top-achieving students from poorer homes don’t attend selective colleges.

Public Agenda’s study, "Can I Get a Little Advice Here? How an Overstretched High School Guidance System Is Undermining Students' College Aspirations spells out some specific problems facing these (and other) students.


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On Opinions of Online Education: Hit “Refresh”

The face of higher education is changing rapidly, and Public Agenda is working hard to help education leaders, faculty, students, policymakers and employers better navigate these complex changes.

One of the biggest developments in higher ed is online education. While public opinion on online ed is becoming more positive and the sector is growing, our research and other organizations' show that serious questions and uncertainties remain.

As of late last year, almost half of adults (48 percent) say an online degree “provides a similar quality of education as compared to traditional colleges or universities,” according to researchers at Northeastern University. Just a year and a half earlier, less than a third of adults (29 percent) thought the educational value of online courses is equal to that of classroom learning, according to a Pew poll.

This shift comes in light of impressive growth in the percent of all Americans who have taken online courses for credit. In 2011, 16 percent of Americans had taken an online course for credit, up from 6 percent in 2001, according to Pew. Among just those Americans who have at least some college education, more than a quarter (26 percent) have taken online courses for credit—a number that rose 13 percentage points just between 2005 and 2011.

And Pew’s 2011 data confirms what we would suspect: that those who have taken an online course are more likely than those who have not (by 12 points) to say its educational value is equal to that of a classroom class. Furthermore, most chief academic officers agree; more than three quarters say the learning outcomes of online instruction are the same or better than face-to-face instruction, according to a 2012 survey.

But, on the question of quality, some important stakeholders, including higher education faculty and employers, may remain unconvinced. Nearly 60 percent of faculty said they felt "more fear than excitement" about the growth of online education in a 2012 survey.

And employers tend to favor candidates who obtain their degrees in a traditional face-to-face setting over ones who completed a degree online, notes Nikolaos Linardopoulos at Rutgers University in a recent review of literature on the topic. However, employers ultimately consider the format of an applicant’s instruction—whether online or in-person—secondary to factors like the reputation of the institution from which the degree came, according to the author.


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Can Accountants Succeed on Climate Where Others Have Failed?

Reprinted from The Energy Collective - February 21, 2013

The Government Accountability Office, the federal government’s independent auditor and watchdog agency, added climate change to its list of “high-risk” threats to the nation’s fiscal health.

“Climate change creates significant financial risks for the federal government,” the GAO report said. “The federal government is not well positioned to address the fiscal exposure presented by climate change, and needs a government wide strategic approach with strong leadership to manage related risks.”

And for anyone concerned about getting the government to act on climate change, that raises a tantalizing question: Can accountants succeed where scientists and the environmental movement haven’t?

Fiscally speaking, the GAO said there are three major areas where the government is vulnerable:

  • The government is a huge property owner. The government owns thousands of buildings, from post offices to the Pentagon, and many are at risk of being damaged or destroyed by severe weather and other climate changes. Indeed, the GAO said there were at least 30 military bases already at risk from rising sea levels. And that’s not counting the impact on the 650 million acres of federally managed lands.
  • The government is on the hook as an insurance provider. The National Flood Insurance Program and the Federal Crop Insurance Corporation are already more exposed to weather-related costs than in the past, and could both face significant claims in the future if droughts, floods and severe weather develop as expected.
  • Disaster relief costs could rise. Disaster declarations have increased in recent years, with 98 declarations in 2011 compared to 65 in 2004. In 2004-11, the GAO said FEMA obligated about $80 billion in disaster aid. Superstorm Sandy alone required $60 billion in federal aid.


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The Sequester

Each week, Public Agenda explores how we can find sustainable solutions to one of the many complex challenges our nation faces.

At the end of this week, the sequester is due to take effect, meaning an automatic $85 million in federal spending cuts. The sequester is a drastic attempt to address our federal deficit, and a solution that pretty much no one supports.

Reducing the deficit, and balancing our nation's budget, will be complicated. Can we find a bipartisan solution better than the sequester? What are our choices and the tradeoffs we will need to grapple with before we can agree on a pathway forward?

We invite you to explore our surveys, reports, discussion guides, blogs and commentary to learn more about this complex issue.

You can also read more facts about the sequester specifically at the Washington Post's Wonk Blog.



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