<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Civic Studies &#187; Norman Doors</title>
	<atom:link href="http://civicstudies.org/category/norman-doors/feed/" rel="self" type="application/rss+xml" />
	<link>http://civicstudies.org</link>
	<description>An intellectual community of researchers and practitioners dedicated to building the emerging field of civic studies</description>
	<lastBuildDate>Thu, 09 Apr 2026 15:57:17 +0000</lastBuildDate>
	<language>en-US</language>
		<sy:updatePeriod>hourly</sy:updatePeriod>
		<sy:updateFrequency>1</sy:updateFrequency>
	<generator>https://wordpress.org/?v=3.8.41</generator>
	<item>
		<title>Digital Government: Minding the Empathy Gap*</title>
		<link>https://democracyspot.net/2020/08/16/digital-government-minding-the-empathy-gap/</link>
		<comments>https://democracyspot.net/2020/08/16/digital-government-minding-the-empathy-gap/#comments</comments>
		<pubDate>Sun, 16 Aug 2020 11:46:06 +0000</pubDate>
		<dc:creator><![CDATA[Tiago Peixoto]]></dc:creator>
				<category><![CDATA[development]]></category>
		<category><![CDATA[digital government]]></category>
		<category><![CDATA[Norman Doors]]></category>
		<category><![CDATA[user research]]></category>

		<guid isPermaLink="false">http://democracyspot.net/?p=1472</guid>
		<description><![CDATA[Have you ever found yourself in a situation where you&#8217;re pulling on a door marked &#8220;pull&#8221; only to realize that you have to &#8220;push&#8221; to open it? These ubiquitous poorly designed doors are called &#8220;Norman doors&#8221; that both confuse and &#8230; <a href="https://democracyspot.net/2020/08/16/digital-government-minding-the-empathy-gap/">Continue reading <span>&#8594;</span></a> <a href="https://democracyspot.net/2020/08/16/digital-government-minding-the-empathy-gap/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://civicstudies.org/2020/08/16/digital-government-minding-the-empathy-gap/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
<enclosure url="https://2.gravatar.com/avatar/26d1eac3a722068bb8ffa54bd40b0b2c?s=96&#038;d=identicon&#038;r=G" length="0" type="" />
<enclosure url="https://democracyspotdotnet.files.wordpress.com/2020/08/minding_the_empathy_gap_final.png?w=1024" length="0" type="" />
		</item>
	</channel>
</rss>
