<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Civic Studies &#187; digital government</title>
	<atom:link href="http://civicstudies.org/category/digital-government/feed/" rel="self" type="application/rss+xml" />
	<link>http://civicstudies.org</link>
	<description>An intellectual community of researchers and practitioners dedicated to building the emerging field of civic studies</description>
	<lastBuildDate>Mon, 27 Apr 2026 13:32:59 +0000</lastBuildDate>
	<language>en-US</language>
		<sy:updatePeriod>hourly</sy:updatePeriod>
		<sy:updateFrequency>1</sy:updateFrequency>
	<generator>https://wordpress.org/?v=3.8.41</generator>
	<item>
		<title>Agents for the few, queues for the many – or agents for all? Closing the public services divide by regulating for AI’s opportunities.</title>
		<link>https://democracyspot.net/2024/12/19/agents-for-the-few-queues-for-the-many-or-agents-for-all-closing-the-public-services-divide-by-regulating-for-ais-opportunities/</link>
		<comments>https://democracyspot.net/2024/12/19/agents-for-the-few-queues-for-the-many-or-agents-for-all-closing-the-public-services-divide-by-regulating-for-ais-opportunities/#comments</comments>
		<pubDate>Thu, 19 Dec 2024 07:48:59 +0000</pubDate>
		<dc:creator><![CDATA[Tiago Peixoto]]></dc:creator>
				<category><![CDATA[agents]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artificial intelligence]]></category>
		<category><![CDATA[Brazil]]></category>
		<category><![CDATA[chatgpt]]></category>
		<category><![CDATA[digital government]]></category>
		<category><![CDATA[inclusiveness]]></category>
		<category><![CDATA[inequality]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[public services]]></category>
		<category><![CDATA[South Africa]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[United States]]></category>

		<guid isPermaLink="false">http://democracyspot.net/?p=1665</guid>
		<description><![CDATA[(co-authored with Luke Jordan, originally posted on Reboot Democracy Blog) Inequality in accessing public services is prevalent worldwide. In the UK, &#8220;priority fees&#8221; for services like passport issuance or Schengen visas allow the affluent to expedite the process. In Brazil, &#8230; <a href="https://democracyspot.net/2024/12/19/agents-for-the-few-queues-for-the-many-or-agents-for-all-closing-the-public-services-divide-by-regulating-for-ais-opportunities/">Continue reading <span>&#8594;</span></a> <a href="https://democracyspot.net/2024/12/19/agents-for-the-few-queues-for-the-many-or-agents-for-all-closing-the-public-services-divide-by-regulating-for-ais-opportunities/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://civicstudies.org/2024/12/19/agents-for-the-few-queues-for-the-many-or-agents-for-all-closing-the-public-services-divide-by-regulating-for-ais-opportunities/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
<enclosure url="https://2.gravatar.com/avatar/b970c8504e1da3a07e2a7d92a7e33676d0c3024743c5230f6346a81c703cd572?s=96&#038;d=identicon&#038;r=G" length="0" type="" />
<enclosure url="https://democracyspot.net/wp-content/uploads/2024/12/image-from-rawpixel-id-8723895-jpeg.jpg?w=800" length="0" type="" />
		</item>
		<item>
		<title>One of the best guides on civic tech (and when not to build it) is finally out</title>
		<link>https://democracyspot.net/2021/04/23/one-of-the-best-guides-on-civic-tech-and-when-not-to-build-it-is-finally-out/</link>
		<comments>https://democracyspot.net/2021/04/23/one-of-the-best-guides-on-civic-tech-and-when-not-to-build-it-is-finally-out/#comments</comments>
		<pubDate>Fri, 23 Apr 2021 11:14:56 +0000</pubDate>
		<dc:creator><![CDATA[Tiago Peixoto]]></dc:creator>
				<category><![CDATA[civic tech]]></category>
		<category><![CDATA[civic technology]]></category>
		<category><![CDATA[digital government]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[Luke Jordan]]></category>
		<category><![CDATA[MIT GOV/LAB]]></category>

		<guid isPermaLink="false">http://democracyspot.net/?p=1524</guid>
		<description><![CDATA[As the saying goes: &#8220;if you think technology is the solution, you don&#8217;t understand the problem&#8221;. The same goes for technologies for civic or public service purposes. In fact, many argue that a common trait of good professionals working in &#8230; <a href="https://democracyspot.net/2021/04/23/one-of-the-best-guides-on-civic-tech-and-when-not-to-build-it-is-finally-out/">Continue reading <span>&#8594;</span></a> <a href="https://democracyspot.net/2021/04/23/one-of-the-best-guides-on-civic-tech-and-when-not-to-build-it-is-finally-out/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://civicstudies.org/2021/04/23/one-of-the-best-guides-on-civic-tech-and-when-not-to-build-it-is-finally-out/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
<enclosure url="https://2.gravatar.com/avatar/26d1eac3a722068bb8ffa54bd40b0b2c?s=96&#038;d=identicon&#038;r=G" length="0" type="" />
<enclosure url="https://democracyspotdotnet.files.wordpress.com/2021/04/image.png?w=1024" length="0" type="" />
<enclosure url="https://mk0mitgovlab6m5p3m06.kinstacdn.com/wp-content/uploads/2021/04/end-701x1024.png" length="0" type="" />
		</item>
		<item>
		<title>46 favorite reads on democracy, civic tech and a few other interesting things</title>
		<link>https://democracyspot.net/2021/01/13/46-favorite-reads-on-democracy-civic-tech-and-a-few-other-interesting-things/</link>
		<comments>https://democracyspot.net/2021/01/13/46-favorite-reads-on-democracy-civic-tech-and-a-few-other-interesting-things/#comments</comments>
		<pubDate>Wed, 13 Jan 2021 12:00:37 +0000</pubDate>
		<dc:creator><![CDATA[Tiago Peixoto]]></dc:creator>
				<category><![CDATA[academia]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[behavioral sciences]]></category>
		<category><![CDATA[citizen engagement]]></category>
		<category><![CDATA[civic tech]]></category>
		<category><![CDATA[civic technology]]></category>
		<category><![CDATA[collective action]]></category>
		<category><![CDATA[collective intelligence]]></category>
		<category><![CDATA[cyberactivism]]></category>
		<category><![CDATA[deliberation]]></category>
		<category><![CDATA[Deliberative Democracy]]></category>
		<category><![CDATA[democracy]]></category>
		<category><![CDATA[democratic theory]]></category>
		<category><![CDATA[development]]></category>
		<category><![CDATA[digital government]]></category>
		<category><![CDATA[direct democracy]]></category>
		<category><![CDATA[elections]]></category>
		<category><![CDATA[empowerment]]></category>
		<category><![CDATA[evidence]]></category>
		<category><![CDATA[Free Basics]]></category>
		<category><![CDATA[gender]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[inclusiveness]]></category>
		<category><![CDATA[online activism]]></category>
		<category><![CDATA[online deliberation]]></category>
		<category><![CDATA[Open Government]]></category>
		<category><![CDATA[parliament]]></category>
		<category><![CDATA[participation]]></category>
		<category><![CDATA[Participatory Budgeting]]></category>
		<category><![CDATA[participatory democracy]]></category>
		<category><![CDATA[partisanship]]></category>
		<category><![CDATA[Race]]></category>
		<category><![CDATA[representation]]></category>
		<category><![CDATA[responsiveness]]></category>
		<category><![CDATA[right to information]]></category>
		<category><![CDATA[sortition]]></category>
		<category><![CDATA[tax morale]]></category>
		<category><![CDATA[tax revenues]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[transparency]]></category>
		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://democracyspot.net/?p=1498</guid>
		<description><![CDATA[I&#8217;ve recently been exchanging with some friends on a list of favorite reads from 2020. While I started with a short list, it quickly grew: after all, despite the pandemic, there has been lots of interesting stuff published in the &#8230; <a href="https://democracyspot.net/2021/01/13/46-favorite-reads-on-democracy-civic-tech-and-a-few-other-interesting-things/">Continue reading <span>&#8594;</span></a> <a href="https://democracyspot.net/2021/01/13/46-favorite-reads-on-democracy-civic-tech-and-a-few-other-interesting-things/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://civicstudies.org/2021/01/13/46-favorite-reads-on-democracy-civic-tech-and-a-few-other-interesting-things/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
<enclosure url="https://2.gravatar.com/avatar/26d1eac3a722068bb8ffa54bd40b0b2c?s=96&#038;d=identicon&#038;r=G" length="0" type="" />
<enclosure url="https://images.unsplash.com/photo-1457369804613-52c61a468e7d?ixlib=rb-1.2.1&#038;ixid=MXwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHw=&#038;auto=format&#038;fit=crop&#038;w=1000&#038;q=80" length="0" type="" />
		</item>
		<item>
		<title>Digital Government: Minding the Empathy Gap*</title>
		<link>https://democracyspot.net/2020/08/16/digital-government-minding-the-empathy-gap/</link>
		<comments>https://democracyspot.net/2020/08/16/digital-government-minding-the-empathy-gap/#comments</comments>
		<pubDate>Sun, 16 Aug 2020 11:46:06 +0000</pubDate>
		<dc:creator><![CDATA[Tiago Peixoto]]></dc:creator>
				<category><![CDATA[development]]></category>
		<category><![CDATA[digital government]]></category>
		<category><![CDATA[Norman Doors]]></category>
		<category><![CDATA[user research]]></category>

		<guid isPermaLink="false">http://democracyspot.net/?p=1472</guid>
		<description><![CDATA[Have you ever found yourself in a situation where you&#8217;re pulling on a door marked &#8220;pull&#8221; only to realize that you have to &#8220;push&#8221; to open it? These ubiquitous poorly designed doors are called &#8220;Norman doors&#8221; that both confuse and &#8230; <a href="https://democracyspot.net/2020/08/16/digital-government-minding-the-empathy-gap/">Continue reading <span>&#8594;</span></a> <a href="https://democracyspot.net/2020/08/16/digital-government-minding-the-empathy-gap/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://civicstudies.org/2020/08/16/digital-government-minding-the-empathy-gap/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
<enclosure url="https://2.gravatar.com/avatar/26d1eac3a722068bb8ffa54bd40b0b2c?s=96&#038;d=identicon&#038;r=G" length="0" type="" />
<enclosure url="https://democracyspotdotnet.files.wordpress.com/2020/08/minding_the_empathy_gap_final.png?w=1024" length="0" type="" />
		</item>
	</channel>
</rss>
