Civic Studies » alexandralava http://civicstudies.org An intellectual community of researchers and practitioners dedicated to building the emerging field of civic studies Fri, 24 Apr 2026 12:55:06 +0000 en-US hourly 1 https://wordpress.org/?v=3.8.41 St. Michael’s Residents’ Health Services Panel http://participedia.net/en/cases/st-michaels-residents-health-services-panel http://participedia.net/en/cases/st-michaels-residents-health-services-panel#comments Wed, 14 Dec 2016 19:54:56 +0000 http://civicstudies.org/?guid=9eb71e2ab6232846dda75f61cc197090
Dec 14 '16
Problems and Purpose St. Michael’s Hospital (Toronto, Canada) has been working with local partners to improve health care services in central-east Toronto. St. Michael’s recruited local area residents to help identify the most important gaps in local health services, and recommend ways we can address them. The Residents’ Health Services...
Continue reading →]]> http://civicstudies.org/2016/12/14/st-michaels-residents-health-services-panel/feed/ 0 Nill http://participedia.net/en/cases/nill-0 http://participedia.net/en/cases/nill-0#comments Tue, 04 Oct 2016 18:57:07 +0000 http://civicstudies.org/?guid=7ee576f220fe59d3291a9ce9769c4d93 Continue reading →]]> http://civicstudies.org/2016/10/04/northumberland-hills-hospital-citizens-advisory-panel-on-health-service-prioritization/feed/ 0 Ottawa Hospital Patients’ Reference Panel on Clinical Services Transformation http://participedia.net/en/cases/ottawa-hospital-patients-reference-panel-clinical-services-transformation http://participedia.net/en/cases/ottawa-hospital-patients-reference-panel-clinical-services-transformation#comments Tue, 04 Oct 2016 18:40:55 +0000 http://civicstudies.org/?guid=4e1a53790cacac1548469cc81cbaa885
Oct 4 '16
The Ottawa Hospital commissioned MASS to assemble a reference panel to guide changes to its cancer treatment program. MASS randomly selected 36 patients and family members of patients who had received care through the hospital cancer program. Over the course of three Saturdays, panellists shared their experience of the cancer...
Continue reading →]]> http://civicstudies.org/2016/10/04/ottawa-hospital-patients-reference-panel-on-clinical-services-transformation/feed/ 0 Halton Region Citizens’ Reference Panel on Strategic Priorities 2011 http://participedia.net/en/cases/halton-region-citizens-reference-panel-strategic-priorities-2011 http://participedia.net/en/cases/halton-region-citizens-reference-panel-strategic-priorities-2011#comments Tue, 04 Oct 2016 16:46:20 +0000 http://civicstudies.org/?guid=2a390ac815044f7fbfed4b4090bda758
Oct 4 '16
The Regional Municipality of Halton commissioned MASS to assemble a reference panel to help inform its four-year strategic work plan. MASS randomly selected a representative group of 36 local residents, who met over five Saturdays. First, the panel learned about the services and programs offered by the Region and challenges...
Continue reading →]]> http://civicstudies.org/2016/10/04/halton-region-citizens-reference-panel-on-strategic-priorities-2011/feed/ 0 Halton Region Citizens’ Reference Panel on Strategic Priorities http://participedia.net/en/cases/halton-region-citizens-reference-panel-strategic-priorities http://participedia.net/en/cases/halton-region-citizens-reference-panel-strategic-priorities#comments Tue, 04 Oct 2016 16:24:22 +0000 http://civicstudies.org/?guid=e8e478ca0e2eedb283f9dbef26ef668a
Oct 4 '16
Halton Region commissioned MASS to develop a new reference panel to inform its 2015-2019 Strategic Action Plan. MASS worked with senior staff to develop a twin process that reached hundreds of Halton Region employees, before inviting 36 local residents to review the Region's work and process additional directions. Together, panellists...
Continue reading →]]> http://civicstudies.org/2016/10/04/halton-region-citizens-reference-panel-on-strategic-priorities/feed/ 0 Ontario Ministry of Consumer Services Reference Panel on the Condominium Act http://participedia.net/en/cases/ontario-ministry-consumer-services-reference-panel-condominium-act http://participedia.net/en/cases/ontario-ministry-consumer-services-reference-panel-condominium-act#comments Tue, 04 Oct 2016 15:22:09 +0000 http://civicstudies.org/?guid=6237e6daaa15e1537ea46952ec96a3b8
Oct 4 '16
The Ontario Ministry of Consumer Services worked with MASS to convene a residents' reference panel to create recommendations for updating the Condominium Act. MASS randomly selected a representative group of 36 condominium owners and renters from across province — the first time we targeted a specific subset of the wider...
Continue reading →]]> http://civicstudies.org/2016/10/04/ontario-ministry-of-consumer-services-reference-panel-on-the-condominium-act/feed/ 0 Metrolinx Regional Residents’ Reference Panel on Transportation Investment http://participedia.net/en/cases/metrolinx-regional-residents-reference-panel-transportation-investment http://participedia.net/en/cases/metrolinx-regional-residents-reference-panel-transportation-investment#comments Tue, 04 Oct 2016 14:19:34 +0000 http://civicstudies.org/?guid=0055a69ef06267004fcbc7c661837837
Oct 4 '16
Metrolinx commissioned MASS to implement a three-pronged engagement strategy, including running a reference panel, developing and distributing a comprehensive 'conversation kit,' and hosting 16 roundtable meetings across the region. The reference panel acted as the anchor for the wider engagement strategy. MASS randomly selected a representative group of 36 residents...
Continue reading →]]> http://civicstudies.org/2016/10/04/metrolinx-regional-residents-reference-panel-on-transportation-investment/feed/ 0 BC Services Card User Panel on Digital Services http://participedia.net/en/cases/bc-services-card-user-panel-digital-services http://participedia.net/en/cases/bc-services-card-user-panel-digital-services#comments Tue, 04 Oct 2016 12:12:16 +0000 http://civicstudies.org/?guid=123d8258f260fe97cc1aed3c5431959c
Oct 4 '16
The Government of British Columbia commissioned MASS to convene a reference panel to create recommendations for the province’s new digital services plan, which included a new, chip-enabled Services Card. MASS randomly selected a representative group of 36 B.C. residents, who met in Vancouver over the course of two weekends to...
Continue reading →]]> http://civicstudies.org/2016/10/04/bc-services-card-user-panel-on-digital-services/feed/ 0 Residents’ Reference Panel on Supervised Injection Services http://participedia.net/en/cases/residents-reference-panel-supervised-injection-services http://participedia.net/en/cases/residents-reference-panel-supervised-injection-services#comments Tue, 04 Oct 2016 02:24:00 +0000 http://civicstudies.org/?guid=dceadb1af5c027aaf2db1d412770bd66
Oct 3 '16
West Neighbourhood House (formerly St Christopher House) and the Toronto Central LHIN commissioned MASS to convene a residents' reference panel to address the issue of supervised injection services in the city. 36 panelists were randomly selected from the LHIN’s catchment areas. They were tasked with learning about the impacts of...
Continue reading →]]> http://civicstudies.org/2016/10/03/residents-reference-panel-on-supervised-injection-services/feed/ 0 Citizens’ Assembly on the Grandview Woodland Community Plan http://participedia.net/en/cases/citizens-assembly-grandview-woodland-community-plan http://participedia.net/en/cases/citizens-assembly-grandview-woodland-community-plan#comments Tue, 04 Oct 2016 02:03:08 +0000 http://civicstudies.org/?guid=4da169efb8a3d104939d726e6f77a09d
Oct 3 '16
The City of Vancouver commissioned MASS to convene a Citizens' Assembly to inform the development of a new 30-year Community Plan for Grandview-Woodland, a Vancouver neighbourhood. It was essential that all members of the community had the opportunity to volunteer to participate. 19,000 civic lottery packages were issued. These packages...
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